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MJ Shaar, a kindness strategist and wellness thought leader, explains how kindness provides the most effective entry point to improving our overall wellness and transforming workplace culture. Through compelling research and personal insights, she reveals how kindness impacts everything from arterial health to company profits.
• Mood is the easiest wellness habit to change, and kindness provides the most effective and lasting boost
• Kindness in the workplace directly improves engagement: 54% of employees who can approach managers with questions are engaged versus only 2% of those who can't
• Workplace incivility costs US businesses an estimated $2.7 billion daily through lost productivity
• A groundbreaking study showed rabbits receiving affectionate handling had 60% less arterial plaque despite identical high-fat diets
• Experiencing kindness reduces cortisol, inflammation, and stress while improving sleep quality
• Learning to receive kindness graciously creates "positive resonance," strengthening relationships and multiplying benefits
• Rather than random acts of kindness, aim for routine "micro-kindnesses" that become part of your identity
• Addressing burnout through kindness requires organizational change that creates psychological safety
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