NHS Employers is the employers’ organisation for the NHS in England. We help employers to develop a sustainable workforce, improve staff experience and be the best employers they can be.
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Employee Experience Podcasts
A podcast about designing experiences for humans
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Whatever you lead can only grow when you do. Experience real-life, real-time business and leadership coaching from Dave Ramsey, a successful CEO, popular radio personality, bestselling author, and now the host of The EntreLeadership Podcast. Dave takes your calls and draws on over 30 years of experience as the CEO of Ramsey Solutions to help you overcome the challenges you're facing. More at https://www.ramseysolutions.com/shows/the-entreleadership-podcast.
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Mo-ments of Experience shares stories of purpose and connection, inspired by a loyal beagle named Mo. Tune in for powerful stories from some of the world’s leading innovators in employee, patient, caregiver, and human experience.
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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
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Explore the future of built environments through the lens of Spatial Experience Design (SXD). Each episode dives into how technology, human insight, and user design intersect to shape workplaces, venues, and public spaces—making them more engaging, efficient, and meaningful. Join us as we uncover ideas that redefine how people connect with the spaces around them.
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healt ...
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Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
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The People Managing People podcast, hosted by David Rice, aims to inspire people leaders, managers, and HR professionals as they build the workplace of the future and develop the talent it needs to thrive. Our guests are innovators and thought leaders exploring topics ranging from technology to performance management, workplace culture and employee experience.
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Liquidware Chats is a monthly podcast hosted by James O'Regan, Product Marketing Manager at Liquidware. The podcast is dedicated to discussing topics related to digital workspace strategy, digital employee experience (DEX), and end-user computing (EUC). It can be found on all the major audio platforms including Spotify and Apple Podcasts.
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Trust Builders Podcast: for CX, EX and Marketing Professionals ♥ Adoreboard
Trust Builders Podcast
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Trust Builders podcast for customer experience (CX), employee experience (EX) and marketing Professionals who want to build trust for better loyalty and retention. Hosted by Chris Johnston & Alex Genov. Made with ♥ by Adoreboard https://adoreboard.com/podcasts.
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Great leadership starts with truly listening to your people. Join Sean Fitzpatrick, founder and CEO of TalentMap, to hear insights and strategies that can help you do just that. In each episode of Voice Activated: Tuning Employee Insights At Work, we’ll dive into real stories of how leaders have transformed their employee experience. Explore topics like: innovative ways to build leadership skills by focusing how to ask the right questions of your people, learning how to listen and understand ...
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Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Eptura™
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The Workplace Innovator Podcast, hosted by speaker, entrepreneur and answer-man Mike Petrusky, offers real-world insights from top facility management & workplace leaders on how to use tech, talent and tenacity to create the best workplaces on earth. Powered by Eptura™, The Workplace Innovator helps corporate real estate, facility management, IT, and HR leaders design incredible “friction-free” workplace experiences that fuel employee productivity, tech innovation and optimal space utilizati ...
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Welcome to Culture Over Coffee, a podcast focused on improving company culture and fostering employee engagement hosted by Beth Sunshine, SVP/Partner at Up Your Culture. Every week we chat with experts and thought leaders about the latest proven practices that succeed in reducing regrettable turnover, increasing productivity and retaining key customers. So, pour a cup of your favorite brew and join us. Up Your Culture, an employee engagement and company culture firm, was designed by The Cent ...
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Need to use a SharePoint intranet due to internal policies, company transitions, or legacy systems? When all the available information is overly technical or negative, where do you turn? Enter Fresh Perspectives: Living in the reality of SharePoint intranets. We provide useful, jargon-free insights and real-world examples to help you maximize the benefits of SharePoint intranets and tackle its challenges. Pro-SharePoint but realistic, we debunk misconceptions and share product management ins ...
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Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.
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Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winnin ...
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The Leadership Table brings together hospitality leaders and changemakers to share real-world strategies for growth, leadership, and communication. Hosted by Jason E. Brooks, each episode delivers insights you can use right away.
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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind. If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you. Each episode w ...
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"If your actions inspire others to dream more, learn more, do more and become more ... you are a leader." ~ John Quincy Adams. We love sending our listeners on a journey of discovery as they learn about the inspiring lives of industry thought leaders, business owners, & entrepreneurs from all walks of life, who share one thing in common – SUCCESS! And it all starts with one—one idea; one conversation; one dream. Brought to you by Aria Benefits and Life & Legacy Advisory Group
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The Phillip Scott Podcast will cover various topics without sugarcoating the truth.
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The switch is on! Battleline Podcast is your source for in-depth interviews and inspiration with the biggest names in the military and 2A communities. Hosted by Kris "Tanto" Paronto & Ian Scotto.
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A weekly podcast featuring the leading thinkers in business and management.
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The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Welcome to the Leading Beyond the Org Chart Podcast by Rise Results, where we bring you real-world strategies to improve employee engagement, boost retention, and accelerate team development - all with a clear focus on driving measurable business outcomes. Each episode features leaders who’ve successfully navigated these challenges, sharing actionable insights you can implement immediately. We’ll explore how better people practices lead to better business performance - and how to turn strate ...
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The Self-Employed Life Podcast (formerly Creative Warriors) provides business and personal development strategies for self-employed business owners that create sustainable success. A community of self-employed and small business owners, entrepreneurs, innovators and ambitious individuals that need creative solutions in business. Being self-employed and a business Warrior is a mindset, a spirit and a challenge. We need a different way of doing business. This is business with a soul. We discus ...
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Pasadena City College presents The Future Of Work. We are leading the conversation of how to begin closing the gap between what our students are learning and what the demands of the workforce will be once they enter. We’ll be talking to policy makers, business owners, educators and the students we are advocating for. We’ll explore topics like how education can partner with industry, how to be more equitable and how to attain one of our highest goals, more internships. This conversation impac ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Being a leader is hard. It often feels lonely, like no one understands what you’re going through. Being [at Work], hosted by Andrea Butcher, offers daily encouragement while exploring what it means to be a leader in today’s workplace. Each conversation featured focuses on solving real issues leaders like you face while equipping listeners with tools, strategies, and resources to effectively lead. This isn’t another interview show because–spoiler alert–life isn’t perfect, and neither are you. ...
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What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw. In each episode, Jason sits down with world-class leaders—not just from customer service or HR, but from technology, marketing, finance, design, leadership, and more. Why? Because every part of a business touches the customer or ...
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Listen as retail experts Matthew Hudson and Rick Segel share their insights and research from over 50 years of combined retail experience.
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Serious Lady Business is the podcast where we dive into the serious—and sometimes not-so-serious—realities of being a female business owner. Host Leslie Youngblood keeps it real about entrepreneurship as we dive into the hard lessons no one warns you about to the surprising wins that make it all worth it. Tune in for honest conversations, unfiltered insights, and stories that prove you’re not in this alone.
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Firm & Final: The Legends of Stop Loss and Reinsurance is an award-winning stop loss industry podcast from BCS Financial Head of Large Claim Solutions Mehb Khoja. With a new focus each season, Mehb brings together members of the stop loss, reinsurance, and self-funded industries to discuss current and future stop loss issues and trends, and share legendary experience and advice for the next generation of stop loss and reinsurance superheroes. BCS Financial: bcsf.com
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Have you ever sat there and wondered "What am I doing here stuck in the concrete zoo of the corporate world?" Are you itching to get out? Chris Lalomia and his co-host Alan Wyatt traverse the jungle of entrepreneurship. Together they share their stories and help you explore the wild world of SCALING your business. With many years of owning their own small businesses, they love to give insight to the aspiring entrepreneur. So, are you ready to make the jump?
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
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Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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You Must Be Woking hosts Craig Richards and Dawn Hurst dive into unfiltered, candid conversations on the pressing issues surrounding equity, diversity & inclusion (EDI). Each episode tackles tough topics with honesty and energy, offering fresh perspectives on how inclusion can be embedded within workplace culture and operations. From dismantling myths to sharing real-world insights, the podcast provides a platform where tough conversations can be had without the fluff. Whether you're a busin ...
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Welcome to Ragnar365 Nuggets, Ragnar Heil's short news and personal insights about Microsoft 365 Intelligent Workplace. Focus Areas: Microsoft Teams, SharePoint, Outlook, OneDrive, Copilot, Microsoft Viva, Employee Experience, Governance, Compliance, Power Platform etc)
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Marketing O'Clock is the premier digital marketing podcast, covering all things SEO, PPC, and social media marketing. Every Monday the Cypress North team dives deep into the latest online marketing news, studies, trends, and updates and examines how they will impact your real-life KPI's. Join us for actionable digital marketing tips and strategies to employ in your campaigns along with discussions (and sometimes rants) about what works, what doesn't, and what has us shaking our heads this we ...
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Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance
Rich Allen
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Are you stuck trying to grow a high-performance team for your business so you can focus on your business owner responsibilities? Welcome to the show that helps small business owners hire, grow, and develop a radically-engaged team that will run the business for you, reducing your stress, boosting your profits, and letting you fully enjoy being the business owner. You’ll discover techniques to attract and hire top talent, ways to transform your team into a powerhouse of engagement, and shift ...
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Actionable advice to help grow your home services company. The Battle Plan Marketing Podcast is designed for contractors who are looking for effective tips and tactics to grow their business. Podcast topics include contractor marketing strategy, lead generation, web design, search engine optimization, reputation management, referral programs, content marketing, online advertising, social media, financials, sales, employee management, services, and general entrepreneurial interests. Mark Ambr ...
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Each episode, we highlight world-class leaders and solopreneurs to learn how they started, along with the tools, habits, and routines they employ to lead and grow impact. We dive deep on strategy, hacks, and more to provide you with tactical advice you can use in your Career.
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Take control of your digital workspace environment end-to-end AND make your end-users happy with their experience. Join Eugenia Schipelliti and Jeff Johnson as they interview industry leaders, customers, and tech gurus on how ControlUp is the simplest, most cost-effective way to observe, analyze and optimize your employees’ digital experience. They’ll help you understand the technology, trends in the industry, and best practices with digital workspaces so you can understand how to keep your ...
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Employee understanding and cracking the code of a better employee experience - Interview with Annette Franz
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Today’s interview is with Annette Franz, an author, speaker and founder and CEO of CX Journey Inc. She is also an old friend of the podcast and appeared back in 2019. She joins me today to talk about her new book: Employee Understanding: A Three-Pillar Framework for Designing a Great Experience and Driving Business Success, the difference between e…
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Ep. 359: “A Better, Positive Outlook” – Life Sciences, Architecture and Workplace Strategy with Dan Castner, AIA, LEED AP of Mancini Duffy
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Daniel Castner, AIA, LEED AP is Principal and Director of the Life Science practice at Mancini Duffy where he is passionate about workplace strategy with a focus on research labs, medical space, and anything requiring a helpful orchestrator of AEC coordination. Mike Petrusky asks Dan about his experiences helping the IFMA community, the importance …
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Empowering Employees to Deliver Superior Service
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In this episode, Dr. Joseph Michelli explores the crucial role of employee empowerment in delivering exceptional customer service. He offers actionable strategies to foster a culture of trust and autonomy, enabling employees to make customer-focused decisions swiftly and confidently. By setting clear boundaries, providing necessary resources, and e…
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Help Me, HCU-Wan Kenobi: A New Hope for SEO Recovery
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This week on Marketing O’Clock: Marketers continue to struggle with restricted keyword data due to privacy measures. The June 2025 core update is showing signs of partial recoveries across previously impacted sites. Plus, Pinterest is reporting a spike in Gen Z male users. Visit us at - https://marketingoclock.com/ Collins article - https://www.tai…
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Ep. 250 | Sean McEntire | A Decade of Discipline: From NPS Pilot to Outer Loop Powerhouse
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Episode 250: Comcast solved the age-old problem of how to make employee suggestions a powerful, reliable source of value-driving improvements at scale. Sean McEntire, Comcast’s Vice President of Customer Strategy and Operations, explains how the Outer Loop channels every employee elevation—no matter how small—through a disciplined screen, assigns a…
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Learn the Top 5 Reasons Why: #5 - Wrong Employee to Begin With #4 - Lack of Motivation #3 - Lack of Incentive #2 - Lack of Training #1 - You Have to Listen to Find Out
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Should I Be Concerned About Trump’s Tariff Policy?
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Today, we’ll hear about: • How Trump’s tariffs may affect a Canadian business owner • An employee considering leaving his high-paying job for a business he’ll get for free • A son looking for advice on how to earn respect at his father’s business • A woman wondering how to move forward with a new partnership Next Steps: · 📞 Have a question for the …
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TGM Classic | Garrett Gunderson | Money Unmasked: Unlearn, Unlock, and Take Back Control of Your Finances and Life
1:03:53
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Is more money the key to happiness? Or is there more to life than what meets the wallet? People often seek financial success in the pursuit of happiness, believing that a substantial income and material wealth is equivalent to a more fulfilling life. While money certainly plays a crucial role in meeting basic needs and providing a sense of security…
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Daily Dose: Words Don't Teach - Experiences Do
3:33
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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3346: How Nexthink Is Rethinking IT Support with Proactive, AI-Driven DEX
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IT support is changing fast, and the old service desk model is starting to feel like a relic from another era. In this episode, I spoke with Samuele Gantner, Chief Product Officer at Nexthink, about what comes next and what companies need to do now to prepare for it. With Nexthink sitting at the forefront of Digital Employee Experience (DEX) techno…
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#249: Fans favorite: Leading a Human-Centric Digital Transformation
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In this episode, we deep dive into what digital transformation truly means. Roy emphasizes that it’s not just about technology; it’s about reimagining both the work and the ways of working to produce a customer-centric business transformation. He shares compelling examples from contact centers and airlines to illustrate how digital tools can be ena…
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3345: Veeva Systems and the Future of Agentic AI in Pharma
30:51
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AI is racing ahead, but for industries like life sciences, the stakes are higher and the rules more complex. In this episode, recorded just before the July heatwave hit its peak, I spoke with Chris Moore, President of Europe at Veeva Systems, from his impressively climate-controlled garden office. We covered everything from the trajectory of agenti…
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3344: Reimagining Cyber Infrastructure Without Compromising User Experience
37:10
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What does modern cybersecurity look like when you're leading a federally regulated financial institution serving Canadians from coast to coast? In this episode, recorded at Cisco Live last month, I sat down with Shawn Spurko, VP of Information and Cybersecurity at Innovation Federal Credit Union. Based in Swift Current, Saskatchewan, but now operat…
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Welcome to Leading Beyond the Org Chart by Rise Results!
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Welcome to Leading Beyond the Org Chart by Rise Results. In this show, you'll learn real-world strategies to improve employee engagement, boost retention, and build high-performing teams — all with a clear focus on measurable business outcomes. Your hosts are Marilyn Nagel and Kim Ellis, co-founders of Rise Results. Marilyn brings over 30 years of …
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368 | More Than Winning: The Art of Showing Up Daily
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What if your company’s biggest problem isn’t strategy, but a lack of soul? Darius Mirshahzadeh sits down with Mike Maddock and John Tobin on Your Seat at the Table Podcast for a deep dive into leadership, company culture, and what it really takes to build a high-performing team. In this candid conversation, Darius opens up about the hard lessons he…
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Daily Dose: If You Can't Handle My Sparkle...
3:34
3:34
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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The 5 Business Owner Tasks You Must Own to Build a Company That Will Grow and Thrive
14:00
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Are You Doing the 5 Things Only a Business Owner Can Do? If you're deeply involved in your business but still struggling with business growth or building a successful business, it might be because you're doing the wrong tasks. This episode dives into the core responsibilities that no owner should ever delegate—and why mastering them is essential fo…
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3343: How Unilever Is Using AI to Rethink Everyday Essentials
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In today’s episode of Tech Talks Daily, I sat down with Alberto Prado, Head of Digital and Partnerships for R&D at Unilever, to explore how one of the world’s largest consumer goods companies is reimagining innovation using AI. And not just in theory or in labs. This is technology already transforming the stuff most of us use every single day. From…
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Leadership in the Age of AI: Turning Fear into Opportunity with Scott Wright
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How Artificial Intelligence Is Transforming the Future of Workwith Scott Wright Is Your Workplace Ready for the AI Revolution? Artificial intelligence is transforming the way we work—faster than most organizations are prepared for. But here’s the catch: it’s not just about implementing the latest tools. It’s about addressing the human side of AI ad…
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In this episode, Dr. Joseph Michelli delves into leadership during crises, sharing insights from his book "Stronger Through Adversity," based on conversations with over 140 leaders during the pandemic. He emphasizes the importance of frequent communication, prioritizing team well-being, and modeling calm and optimism. Leaders can navigate uncertain…
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Success Leaves Clues: Ep256 - Unlearning is the New Superpower - with Leadership Coach Daneal Charney
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What if the biggest leadership shift isn’t about learning more, but unlearning what no longer works? In this episode of Success Leaves Clues, Robin Bailey and Al McDonald sit down with leadership expert Daneal Charney to explore what’s broken in traditional leadership training and how peer-led, AI-powered models are reshaping the way we develop tom…
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Ep. 249: Scott Taber | Why Four Seasons Turned Guests Away
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Episode 249: When “revenge travel” brought guests roaring back to Four Seasons Hotels, they capped occupancy, turning away guests and revenue. Scott Taber, senior vice president of global hospitality, describes the Four Seasons philosophy: No points, no perks. Just great properties, individual recognition, personal service, and an emphasis on makin…
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124. 2025 Global IT Experience Benchmark: Uncovering the 13 % of Tickets Behind 80 % of Lost Productivity
20:50
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Launched in May at London’s iconic The Gherkin tower, HappySignals’ Pasi Nikkanen sits down with benchmark lead Sakari Kyrö to unpack the brand-new 2025 Global IT Experience Benchmark Report. Together, they explore why employee-focused support still tops the happiness charts, how finance services can be both the happiest and the slowest, and why re…
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Culture Snapshot: How Often Are You Actually Giving Feedback?
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Feedback fuels growth, but most employees aren’t getting enough of it. In this quick Culture Snapshot episode, Beth takes a few minutes to explore what data from ENGAGE 2025: The Company Culture Report reveals about the frequency and quality of workplace feedback. Also, she offers bits of actionable advice to help leaders make feedback a consistent…
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Why is it absolutely essential for leaders to set good boundaries, and how can it feel so uncomfortable and empowering all at the same time? Have you ever noticed how easy it is to give and give—at home, at work, in your community, until one day you look up and realize you’re running on empty? It’s stunning how quickly we, as leaders, can lose ours…
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#143 The Bravery Effect: Lessons from a Marine and Leadership Expert
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What if the very thing holding you and your team back from success isn’t a lack of skills or resources—but fear itself? How could learning to face what’s uncomfortable actually unlock your best results, greater job satisfaction, and even more meaningful customer experiences? In this episode of the Delighted Customers podcast, I dive deep with Jill …
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3342: Qualys CEO On Risk, AI, And The Future Of Digital Defense
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What does it take to build a $100 billion cybersecurity company in today’s cloud-first, AI-infused world? And how do you balance relentless technological change with the practical realities of compliance, risk, and leadership? In this episode of Tech Talks Daily, I sit down with Sumedh Thakar, CEO of Qualys, during his visit to the UK for the compa…
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Culture Bytes: The Formula Behind Your Hospital’s Future: Fading or Rocket Fuel?
22:22
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Send us a Message In this episode, Sue Tetzlaff discusses the challenges and strategies for leadership in healthcare organizations, emphasizing the importance of moving beyond the status quo to foster growth and community impact. She introduces two contrasting formulas for organizational success: the fading formula, which leads to deterioration, an…
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How Greater Manchester ICS supports upscaling of T Level industry placements
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Sue Howard, head of workforce development and Phil Pennill, programme manager, both from Greater Manchester Integrated Care Board join us to discuss how they are upscaling T Level industry placements across their system.In this conversation, we explore the implementation and development of T Level industry placements in Greater Manchester, reflecti…
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[Interview] - Million Dollar Contracting by Kim Hopkins - Part 8 - BPMP #168
55:30
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We continue the “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & Owner of The Electric Connection out of Los Angeles CA, in business for over four decades. In this episode Kim we cover Sales, chapter 8 of his book. Kim shared the lessons he learned on what customer types are ideal and which ones …
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🎙️ Reality Bytes: DEX Goes (Back) to Washington w/ Chris Sibold
27:35
27:35
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Chris Sibold rejoins Reality Bytes to talk about what can only be described as a whiplash year for federal IT. Just eight months after his last visit, Chris dives into the incredible transformation sweeping across U.S. federal agencies—driven by budget slashes, workforce reductions, and a new digital imperative. Chris explains how government IT is …
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992: Julia Phelan - Understand the Science of Learning to Truly Change Lives
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In this episode of The Self-Employed Life podcast, I had the great pleasure of speaking with learning scientist, curriculum expert, and the “Workshop Whisperer”, Julia Phelan. In this episode we explore how well-intended coaches, consultants, and course creators can unknowingly do harm when they don’t understand how people actually learn. Julia sha…
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367 | Rorke Denver | Former Navy SEAL Shares Leadership Lessons from the Front Lines
1:10:50
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What does it take to lead when lives are on the line? In this compelling episode of The Greatness Machine, former Navy SEAL Commander Rorke Denver joins Darius to explore what real leadership looks like under pressure. Drawing from years of leading special ops missions, Rorke shares how the same principles that guide elite warriors—clarity, discipl…
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Daily Dose: Energy isn't Something You Wait For. It's Something You Create
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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3341: Lessons from the Coursera 2025 Global Skills Report
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Are we preparing people as quickly as we’re preparing machines? That’s the uncomfortable question at the heart of Coursera’s 2025 Global Skills Report, and the starting point for my conversation with Nikolaz Foucaud, Coursera’s Managing Director for EMEA. As the UK jumps more than 20 spots in global skills rankings and countries like Singapore and …
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The Customer Experience World Games 2025 with Tom DeWitt
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The CX Goalkeeper Podcast joins the Customer Experience World Games 2025. With the incredible honor of interviewing captains, vice-captains, judges, and friends of the CXWG 2025. These are brief interviews that share the experiences of outstanding individuals who help charities improve. Customer Experience professionals worldwide come together to s…
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How to Build an AI Assistant for Any Challenge
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You might have your teams and organization implementing new AI tools, but how much have you experimented with them yourself? Alexandra Samuel is a tech speaker and journalist, and she says many leaders are still just scratching the surface of AI by using things like ChatGPT and Microsoft Copilot as supercharged search engines. Instead, she recommen…
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When half a billion customers interact with your service each year, you gain rare insight into what truly drives—or destroys—customer loyalty. In this CX Pulse Check, Jeannie welcomes Marcus Story, Corporate Director of Customer Experience and Social Customer Care at Delaware North, for a candid conversation about the state of travel and hospitalit…
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Your Mindset Is Sabotaging Your Success—Here's Why | Renata Mazu
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Send us a text Mindset coach Renata Mazu reveals how mental blocks prevent business growth and success despite having the right strategies and knowledge. She explores the psychology behind why entrepreneurs sabotage themselves through fear, past trauma, and unconscious patterns that keep them stuck. • Most business owners know what to do but are he…
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Building Belonging: How the YMCA Shapes Community Recovery with Victor Dominguez President and CEO of the YMCA of Metropolitan Los Angeles Episode 149
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What if rebuilding a community starts with belonging? In this episode of Future of Work, Dr. Salvatrice Cummo sits down with Victor Dominguez, the first Latino President and CEO of the YMCA of Metropolitan Los Angeles, to explore how the Y is redefining itself as a Center for Community Well-Being. With over two decades of service, Victor shares how…
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Why Connection in Remote Teams Must Be Designed, Not Accidental (And How to Do It)
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23:17
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We’ve heard all the usual suspects when it comes to remote engagement—Slack check-ins, virtual happy hours, maybe an annual engagement survey if we’re lucky. But what if the problem isn’t the tools, but the assumptions? In this episode, David Rice sits down with Dr. Adora Ikwuemesi, whose recent qualitative study of remote workers in Nigeria reveal…
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How Gloucestershire ICS supports upscaling of T Level industry placements
36:55
36:55
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Mandy Tuckey, ICS apprenticeship and widening participation programme lead, and Kate Loram, ‘We Want You’ project support officer at One Gloucestershire Integrated Care System (Gloucestershire ICS) join us to discuss how they are upscaling T Level industry placements across the system. The conversation explores the successful expansion of T Level i…
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
…
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414: Unshakable from Within: Self-Leadership Through Life’s Transitions
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In this solo episode, I open up about one of the most emotional experiences of my life after dropping my son off at the United States Naval Academy. It stirred something profound within me, and I felt compelled to share what I learned about self-leadership, emotional resilience, and staying grounded during life’s most significant transitions. I dis…
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Michael Ciociola and Michael Jr. of Calvary Christian Center join us on this episode to talk about A Grateful Nation Remembers. This is the event held at the California based church every year on Memorial Day to honor heroes. This year Kris was the keynote speaker, and was blown away by what they do, so we figured we'd have them on to talk about th…
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