Mo-ments of Experience shares stories of purpose and connection, inspired by a loyal beagle named Mo. Tune in for powerful stories from some of the world’s leading innovators in employee, patient, caregiver, and human experience.
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Employee Experience Podcasts
Your front row seat to the world of experiences | Bi-weekly episodes
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Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Eptura™
27
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The Workplace Innovator Podcast, hosted by speaker, entrepreneur and answer-man Mike Petrusky, offers real-world insights from top facility management & workplace leaders on how to use tech, talent and tenacity to create the best workplaces on earth. Powered by Eptura™, The Workplace Innovator helps corporate real estate, facility management, IT, and HR leaders design incredible “friction-free” workplace experiences that fuel employee productivity, tech innovation and optimal space utilizati ...
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Whatever you lead can only grow when you do. Experience real-life, real-time business and leadership coaching from Dave Ramsey, a successful CEO, popular radio personality, bestselling author, and now the host of The EntreLeadership Podcast. Dave takes your calls and draws on over 30 years of experience as the CEO of Ramsey Solutions to help you overcome the challenges you're facing. More at https://www.ramseysolutions.com/shows/the-entreleadership-podcast.
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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
6550
Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healt ...
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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Great leadership starts with truly listening to your people. Join Sean Fitzpatrick, founder and CEO of TalentMap, to hear insights and strategies that can help you do just that. In each episode of Voice Activated: Tuning Employee Insights At Work, we’ll dive into real stories of how leaders have transformed their employee experience. Explore topics like: innovative ways to build leadership skills by focusing how to ask the right questions of your people, learning how to listen and understand ...
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Welcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple’s Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
9613
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Liquidware Chats is a monthly podcast hosted by James O'Regan, Product Marketing Manager at Liquidware. The podcast is dedicated to discussing topics related to digital workspace strategy, digital employee experience (DEX), and end-user computing (EUC). It can be found on all the major audio platforms including Spotify and Apple Podcasts.
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Need to use a SharePoint intranet due to internal policies, company transitions, or legacy systems? When all the available information is overly technical or negative, where do you turn? Enter Fresh Perspectives: Living in the reality of SharePoint intranets. We provide useful, jargon-free insights and real-world examples to help you maximize the benefits of SharePoint intranets and tackle its challenges. Pro-SharePoint but realistic, we debunk misconceptions and share product management ins ...
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Exclusively from WebMD Health Services, the HR Scoop Podcast explores the evolving world of unique employee benefits and the challenges of managing unique employee populations. Featuring interviews with other HR Leaders and hosted by WebMD’s Head of People, Andrea Herron, the HR Scoop is a cleverly casual experience that should be on the playlist of any HR professional.
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A human resources podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.
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This podcast focuses on the Virginia Commonwealth University Rehabilitation Research and Training Center on Employment of Persons with Intellectual and Developmental Disabilities grant-funded project. It features interviews with the project's director, research study leads, and steering committee members discussing the research and training of the project. The new podcast will release episodes on the second Monday of each month over the next five years.
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Faith Driven Entrepreneur exists to encourage, equip, empower, and support Christ-following entrepreneurially-minded people worldwide with world-class content and community. Here, you'll find conversations with business leaders from around the world who will share how their faith affects their work.
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Raw, unfiltered insights from inside the world of Talent Acquisition and Talent Management. No guests. No sponsors. No agenda. Just real talk from an in-house talent leader on what’s working, what’s broken, and what’s next. Each week, Edan Haddock shares honest reflections from the front line of talent — straight from the tools, for the people who live it every day.
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The Employee Safety Podcast is for professionals responsible for the safety and well-being of their employees. Today’s world has a wide array of threats: wildfires, hurricanes, civil unrest, acts of violence, a global pandemic. We will discuss how to protect your employees from all of these threats—whether they’re in the office, working remotely, or traveling for business. Each episode features an interview with a leader in employee safety, discussing topics such as emergency preparedness, b ...
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Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
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"If your actions inspire others to dream more, learn more, do more and become more ... you are a leader." ~ John Quincy Adams. We love sending our listeners on a journey of discovery as they learn about the inspiring lives of industry thought leaders, business owners, & entrepreneurs from all walks of life, who share one thing in common – SUCCESS! And it all starts with one—one idea; one conversation; one dream. Brought to you by Aria Benefits and Life & Legacy Advisory Group
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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind. If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you. Each episode w ...
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Oracle Corporation's Military Affiliated Veteran Employee Network - MAVEN. The MAVEN Podcast shines a spotlight on veteran-affiliated employees, activities, partners, and organizations that are making a difference by contributing to causes greater than themselves. We talk experiences, career readiness, military transition, and the many ways we may all continue the mission to serve.
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The Phillip Scott Podcast will cover various topics without sugarcoating the truth.
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Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of The Experience Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate yo ...
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Discover how world-class entrepreneurs, elite thinkers, and peak performers master success in business, body, and brain. Every week, I sit down with extraordinary people to explore how they build thriving businesses, maintain peak physical health, and cultivate sharp, resilient minds. Together, we’ll discover the habits, systems, and experiments they use to create their unique formulas for success. Join me as you learn how to build like a founder, train like an athlete, and think like an art ...
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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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Being a leader is hard. It often feels lonely, like no one understands what you’re going through. Being [at Work], hosted by Andrea Butcher, offers daily encouragement while exploring what it means to be a leader in today’s workplace. Each conversation featured focuses on solving real issues leaders like you face while equipping listeners with tools, strategies, and resources to effectively lead. This isn’t another interview show because–spoiler alert–life isn’t perfect, and neither are you. ...
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What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw. In each episode, Jason sits down with world-class leaders—not just from customer service or HR, but from technology, marketing, finance, design, leadership, and more. Why? Because every part of a business touches the customer or ...
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Serious Lady Business is the podcast where we dive into the serious—and sometimes not-so-serious—realities of being a female business owner. Host Leslie Youngblood keeps it real about entrepreneurship as we dive into the hard lessons no one warns you about to the surprising wins that make it all worth it. Tune in for honest conversations, unfiltered insights, and stories that prove you’re not in this alone.
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Listen as retail experts Matthew Hudson and Rick Segel share their insights and research from over 50 years of combined retail experience.
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The Leadership Table brings together hospitality leaders and changemakers to share real-world strategies for growth, leadership, and communication. Hosted by Jason E. Brooks, each episode delivers insights you can use right away.
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Have you ever sat there and wondered "What am I doing here stuck in the concrete zoo of the corporate world?" Are you itching to get out? Chris Lalomia and his co-host Alan Wyatt traverse the jungle of entrepreneurship. Together they share their stories and help you explore the wild world of SCALING your business. With many years of owning their own small businesses, they love to give insight to the aspiring entrepreneur. So, are you ready to make the jump?
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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Welcome to the Hueman Resources Podcast Channel, your go-to destination for insightful discussions and invaluable resources on talent, recruitment, and industry trends. At Hueman, we understand the importance of staying ahead in the ever-evolving landscape of talent acquisition, which is why we've created a collection of podcasts and audio blogs designed to equip you with the knowledge and strategies needed to thrive in this competitive market. Whether you're a seasoned HR expert, a business ...
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Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance
Rich Allen
0270
Are you stuck trying to grow a high-performance team for your business so you can focus on your business owner responsibilities? Welcome to the show that helps small business owners hire, grow, and develop a radically-engaged team that will run the business for you, reducing your stress, boosting your profits, and letting you fully enjoy being the business owner. You’ll discover techniques to attract and hire top talent, ways to transform your team into a powerhouse of engagement, and shift ...
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This is Customer Obsessed, the show that dives into the nitty-gritty challenges of entrepreneurship and genuine customer connection. Our guests share their unique leadership journeys and their perspective on how to build forward-looking companies that embrace technology, innovation, and customer experience to deliver value and reach higher levels of success and growth. We also discuss major challenges facing businesses on a local, national, and global scale, including diversity and inclusion ...
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Looks Good on Paper flips hiring on its head. Hosted by Andrew Wood and Anita Chauhan, we dive into why CVs and "perfect fits" are overrated. Through fun, insightful conversations with industry experts, we explore how skills, potential, and real experience should be the focus of hiring... not what looks good on paper. Quick, candid, and packed with actionable insights, we’re here to rewrite the rules of hiring, one episode at a time.
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Welcome to the Award Winning KeyHire Solutions Small Business Podcast, where we cover small business issues, including leadership development, hiring strategies, management structure, business growth, workplace culture, entrepreneurship, and more. We’re here to help you stop grinding and start growing. Join us for weekly chats about small business management with Corey Harlock, our organization design, candidate experience, talent acquisition, and employer branding expert, and CEO of KeyHire ...
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In an era where the line between work and life blurs, we're asking: why do we still treat employees less like humans and more like machines? There's plenty of talk about "enhancing the employee experience" but the conversation overlooks the core of it all - the human experience. Getting Personal with Compt, hosted by Head of Brand and Communications Lauren Schneider, ditches the formalities and gets real with trailblazers and thought leaders who simply give a hoot about humanity. Join us as ...
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The Restaurant Roadmap is your guide to building and running a successful restaurant. Each episode explores the full journey of operations—from planning and development to menu design, execution, and growth. Hosts Danny Bendas, Amanda Stokes, and Chef Eric Lauer bring decades of expertise, joined by industry leaders and restaurant professionals who share their insights and stories. Together, they uncover strategies, tools, and lessons that help operators improve performance, strengthen teams ...
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Hosted by Tyler Measom and Liz Iacuzzi, Was I In A Cult? is a documentary-style podcast showcasing individuals who have been in, and most importantly, successfully left a cult. Told first-hand by the experiencer themself, these are raw, riveting and inspirational tales of what it means to be a survivor. Using levity and info-tainment, the show humanizes the cultic experience and may leave some of our listeners asking themselves…“Wait…Was I In A Cult?” If you or someone you know has been in a ...
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We are Drs. Keaton Fletcher & Maryana Arvan, two Industrial-Organizational psychologists who care about how to make work a healthier experience for everyone. We run a bi-weekly podcast to bring the science directly to your ears. Please tune in and learn how you can make your work life a healthier experience. Email us at [email protected] healthywork.substack.com
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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A weekly podcast featuring the leading thinkers in business and management.
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Season 8, Episode 5: Employee Experience in Practise: Cracking the Code on Maximising Employee Participation with Mitre 10
31:24
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Join Bhavna Sawnani as she explores a crucial aspect of employee experience surveys: driving high participation and engagement, in conversation with Chrystal Kennedy, Head of People Partnering at Mitre 10 New Zealand. Together, they unpack how Mitre 10 achieved exceptional participation rates across a highly operational and decentralised organisati…
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Ep. 374: “Catch People Doing Things Right” – How Ken Blanchard Changed the Way the World Leads with Author Martha Lawrence of Blanchard
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Martha Lawrence is Executive Editor at Blanchard and author of the book, “Catch People Doing Things Right: How Ken Blanchard Changed the Way the World Leads” in which she paints an intimate portrait of the man behind “The One Minute Manager” and dozens of other influential books. Mike Petrusky asks Martha about Ken Blanchard's leadership philosophy…
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In this episode of The Entrepreneur Experiment, Gary Fox sits down with Ciara Troy, founder of Oishii Sushi, to uncover the 19-year journey of building Ireland’s most recognisable sushi brand. From her first Saturday market in Greystones to supplying nationwide through Lidl, Aldi, Tesco, and Spar, Ciara shares the grit, resilience, and fearless nai…
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#260: Employee Understanding: A Three-Pillar Framework for Designing a Great Experience and Driving Business Success
29:44
29:44
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Annette Franz discusses her book on employee experience and emphasizes the connection between employee understanding and business success. She provides insights on culture, listening, and empathy as vital components for creating a positive workplace environment. About Annette Franz Annette Franz is a globally recognized thought leader, author, and …
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My Uncle Was Stealing From Our Business for Years
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Today, we’ll hear about: • A business leader struggling to fire a family member who stole • Creating a strong, values-driven culture in a large, dispersed organization • Setting expectations and leading across multiple generations without losing culture • Managing company savings wisely, avoiding low returns, and investing with confidence Next Step…
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The Jordanian Sufi Cult: “Trapped Between Worlds”
1:02:18
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When Raidah left medical school in Sydney to spend the summer at what was promise to be an Islamic utopia in Jordan, she thought she was taking a break to heal. Instead, she found herself inside a high-control religious community led by Nuh Ha Mim Keller — an American-born Catholic convert who reinvented himself as a Sufi sheikh and built a devoted…
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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#264: B2B or B2C: Time to Level Up in CX with Ben Phillips
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Ben Phillips, a 20-year CX professional, explains how B2B customer experience differs from B2C, highlights key B2B moments, and gives real examples of fixing and leveraging accounts. He also shares practical training ideas: translate leadership strategy into frontline actions and use short, authentic formats like podcasts. About Ben Phillips Ben is…
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Angela Rye Feels Marc Lamont Hill Is Too Good To Talk With Common Black Folks
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🔥 Welcome to the Phillip Scott Podcast – where we confront truth with clarity, boldness, and facts that mainstream media won’t touch. From global politics to Black empowerment, immigration, culture wars, and the power moves shaping our lives — we’re giving you unfiltered analysis from a seasoned voice you can trust. 🎙️ Hosted by Phillip Scott, this…
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White Farmers Are Angry After Trump Plans To Flood America With Beef From Argentina To Lower Prices
8:17
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🔥 Welcome to the Phillip Scott Podcast – where we confront truth with clarity, boldness, and facts that mainstream media won’t touch. From global politics to Black empowerment, immigration, culture wars, and the power moves shaping our lives — we’re giving you unfiltered analysis from a seasoned voice you can trust. 🎙️ Hosted by Phillip Scott, this…
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Candidate Fraud, Fear-mongering, and the Future of Hiring
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AI-generated résumés. Voice-cloned interviews. Dark-web fraud rings plotting to infiltrate your payroll. Sounds like a cyber-thriller, right? This episode of Edan Haddock – Total Talent rips the mask off the panic narrative and calls out the fearmongering. Candidate fraud isn’t new, and organisations with strong hiring fundamentals already shut mos…
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What does it take to grow from one pharmacy to a nationwide network, and redefine what healthcare means along the way? In this Mentor Moment, Oonagh O’Hagan, founder of Meagher’s Pharmacy, shares how curiosity, courage, and a willingness to step outside your comfort zone can spark incredible innovation. 🎙️ Listen to the full conversation in Episode…
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Real Talk on Talent | Tip Of The Spear Walked So “Double Click” Could Run
24:14
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Send us a text Ever sit in a meeting and wonder why everyone suddenly sounds like a thesaurus in a suit? Dina and Hilary unpack corporate jargon, why it spreads, how it shapes communication, and what leaders can do to keep clarity without losing personality. From low-hanging fruit to let’s take it offline, they trace how office-speak evolved and wh…
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Success Leaves Clues: Ep270 - The Power of Mentorship & Meaning with guest Jennifer Hall, Vice President of Human Resources at ACCES Employment
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In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Cory Chadwick sit down with Jennifer Hall, Vice President of Human Resources at ACCES Employment, to explore how empathy, integrity, and mentorship are shaping the future of leadership and organizational culture. Jennifer shares her journey from early career challenges to …
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Why Business Owners Struggle to Find the Real Bottleneck Holding Back Their Success
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Have you found the real bottleneck in your business yet? Most business owners think their limitations come from production, people, or processes—but what if you are the biggest constraint to business growth? In this powerful episode, leadership coach Rich Allen challenges you to look beyond your organization’s systems and discover how your own mind…
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
…
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1
Food Anthropologist: The hidden power of taste & how it shapes who we are
55:01
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What if the future of experience design starts not on a screen but on your tongue? In this episode, food anthropologist Caroline Hobkinson invites us into her London kitchen to explore the connection between taste, sound, and human emotion. Through a live sensory experiment, she reveals how our brains respond to flavor, sound, and ritual and why mo…
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Earn Your Experience: Scott Payfer, Director Onsite Reliability Engineering, MAVEN Chair, and Navy Veteran
1:09:17
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After 23 years of service as a United States Navy Submariner, Scott retired and embarked on a new journey joining the Oracle Cloud Infrastructure Engineering team where he quickly found his stride leading and building successful teams. In this episode, Scott takes us through his incredible journey, from growing up in a military household to enlisti…
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In this episode, Dr. Joseph Michelli discusses the innovative strategy of gamification in enhancing customer interactions. He highlights how incorporating game-like elements into the customer journey can significantly increase engagement, foster loyalty, and make each interaction memorable. Dr. Michelli outlines effective strategies such as introdu…
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Some of the most innovative brands in the world are using AI to create a service dividend - Interview with Tom Eggemeier of Zendesk
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Today’s episode of the Punk CX podcast features a chat that I had with Tom Eggemeier, the Chief Executive Officer of Zendesk, following the conclusion of Zendesk’s recent AI Summit. We talk about the highlights from the event, what’s different from what they announced at Relate back in March, how they now have 20,000 customers using their AI and wh…
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#158 The Art of Communication: Delivering Difficult News with Compassion
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Is it possible to deliver life-changing news—with compassion—without sacrificing precious time or the physician’s own well-being? It’s a burning question for healthcare professionals everywhere, and the impact of getting it right goes far beyond the exam room. Not only does compassionate communication ease patient anxiety and foster loyalty, but it…
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Daily Dose: When Holding Space Feels One Sided
4:10
4:10
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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In this episode of The Entrepreneur Experiment, Gary Fox sits down with Dan Murray, co-founder of Heights, the brain health and wellness brand redefining supplements through science and transparency. From building a startup after insomnia and burnout to scaling Heights to over £25 million ARR, Dan’s story is a masterclass in resilience, product int…
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How to Retain Top Talent with Just 15 Minutes a Week
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Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap, is joined by Joe Quinn, Chief Operating Officer at Covenant HR, to share transformative leadership and employee engagement through intentional listening practices, strategic retention initiatives, and the power of regula…
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Getting Personal Episode 35 | Why Work Isn’t Working for Frontline Employees with Victoria Dew
40:10
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What do frontline workers really want from leadership? (Spoiler: it’s not another HR email.) In this episode of Getting Personal with Compt, we sit down with Victoria Dew, Founder & CEO of Dewpoint Communications, who has spent nearly 20 years helping companies actually connect with their people—especially the ones who don’t sit behind a desk. We d…
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Stop Hiring Your Mirror: Culture Add at Microsoft Canada
15:28
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What if your best hire doesn’t “fit” your culture—they add to it? Microsoft Canada’s Kree Govender shares a practical stack you can try this month: - hire culture add (not clones), - test with the Three A’s: Attitude, Aptitude, Assimilation (to change), - run STAR interviews with independent panels to avoid groupthink, - use AI tools like Microsoft…
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How to Contextualize Global Risks for Your Leadership Team
19:04
19:04
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In today’s complex global risk landscape, enterprise leadership teams must have a complete understanding of their risk profiles to make informed decisions on how to protect their people and assets. Daniel Devery, Director of Enterprise Crisis Management at Assurant, shares how his team turns geopolitical risks into early warnings by contextualizing…
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Culture Bytes: The Secret Behind Teams That Keep Getting Better
38:18
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Send us a Message In this episode of Culture Change RX, Sue Tetzlaff discusses the essential elements of developing high-performing teams in healthcare. She emphasizes that high performance is a continuous journey rather than a destination. She highlights the importance of distinguishing between behavior, performance, and contributions. Sue outline…
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
…
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1
Them Folks Can't Stand To See Successful Black Americans Move into Wealthy Neighborhoods
9:51
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🔥 Welcome to the Phillip Scott Podcast – where we confront truth with clarity, boldness, and facts that mainstream media won’t touch. From global politics to Black empowerment, immigration, culture wars, and the power moves shaping our lives — we’re giving you unfiltered analysis from a seasoned voice you can trust. 🎙️ Hosted by Phillip Scott, this…
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1
🎤🎤 Live in Boston: Data, DEX, and a Few Fist Fights @ Nexthink Experience
33:23
33:23
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Tim and Tom host another special live edition of The DEX Show, this time from the Omni Boston Hotel, recorded during last week’s Experience Boston. Joined by Christina Lahr (Bayer), James Krick (Campbell’s), and Ryan Way (Warburg Pincus), the hosts dig into more real-world stories of data-led IT excellence, once again in-person. In between, listene…
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20 Years of Freakonomics: How It Changed Business
28:10
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When it first came out in 2005, Freakonomics unearthed the hidden side to everything, helping bring behavioral economics to the forefront of popular culture. But it also has had lasting impacts on how leaders understand problems, how advertisers understand consumers, and how we all understand the workplace. Coauthor Stephen Dubner explains the diff…
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Policy Meets People: The Art of Flexible CX
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In this episode, we explore one of the toughest CX challenges: balancing company policies with the flexibility needed to deliver exceptional experiences. Policies should guide and protect, not block great service. We share how to design rules that empower teams, use exceptions as insights for improvement, and align every decision with your customer…
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Profit Over Revenue: How 4 Corners CFO Turns Chaos into Clarity | Danielle Hendon
51:11
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Send us a text 🎧 The Small Business Safari – Episode Title Profit Over Revenue: How 4 Corners CFO Turns Chaos into Clarity Hook: We dig into profit over revenue, how service businesses should structure their books, and why capacity-based budgeting beats guesses. Summary: Danielle Hendon, founder of 4 Corners CFO, shows how niching, clean reconcilia…
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Success Leaves Clues: Ep269 - Leadership, Legacy, and the Future of Law with Devin Persaud, Partner at Miller Thomson LLP
34:14
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In this episode of Success Leaves Clues, hosts Robin and Al sit down with Devin Persaud, Partner at Miller Thomson LLP and one of Canadian Lawyer’s Top 25 Most Influential Lawyers, to explore how the next generation of legal leaders is transforming the profession from within. Devin shares candid insights from his journey as a corporate and competit…
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October 2025 Hot Take: My Birthday Wish: More Empathy, Less Excuses
16:34
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October is Maria’s birthday month—and her wish this year? More empathy and compassion in leadership. In this special solo episode, Maria shares why we must stop accepting toxic leadership as “normal,” and how you can turn the tide toward human-centered, high-performing workplaces. Plus, she’s got a special birthday and holiday gift for you (and may…
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Learn the Top 5 Reasons Why: #5 - Wrong Employee to Begin With #4 - Lack of Motivation #3 - Lack of Incentive #2 - Lack of Training #1 - You Have to Listen to Find Out
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Chris Marks, Principal Outbound Product Manager at Parallels, joins James O'Regan to discuss the seismic shifts happening in End User Computing. From vendor licensing changes creating a "perfect storm" to the reality of cloud repatriation, this conversation covers what's actually happening in enterprise IT right now. Chris Marks has over 20 years i…
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Episode 348 - The $6K Startup That's Transforming African Mobility | Jared Fulks
42:20
42:20
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From Dallas Uber Rides to Uganda Motorcycles: How One Partnership Is Transforming African Mobility Join host Henry Kaestner as he sits down with Jared Fulks, co-founder of PureFlow, for an inspiring conversation about building Kingdom businesses in emerging markets. From four consecutive Uber drivers from different African countries in Dallas to em…
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Daily Dose: You Can't Grow What You Won't Own
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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Running a Household Like a Business: Why Moms Need a Team Too
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In this Serious Lady Business conversation, Leslie talks with Kelly Hubbell, founder of Sage Haus, about why “moms need teams too” and how running a household like a business—complete with roles, systems, and support—can reclaim time, reduce burnout, and unlock growth at work and at home. Kelly shares how calculating her own “invisible labor” (abou…
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The New Rules of Hiring: Tech, Trust, and the Human Touch
26:25
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Episode Description In this episode of We’re Only Human, host Ben Eubanks sits down with Terry Terhark of NXTThing RPO to explore how hiring is evolving faster than ever in 2025 — and why keeping the human element in recruiting still matters more than ever. They discuss how organizations are adapting to unprecedented speed and scale in hiring, how …
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Adoption Beats Innovation Every Time | Jeff Janzen | Laivly
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Send us a text Summary: In this episode, we sit down with Jeff Janzen, VP of Strategic Growth & Partnerships at Laivly, to get past the keynote glitter and into the messy reality of AI in the contact center. Jeff traces Laivly’s evolution from an internal BPO tech team to a standalone platform and explains why the post-GPT era flipped the script fr…
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The KeyHire Q4 Roundtable (with Kurt Uhlir, Young Han & Simone Janssen)
45:41
45:41
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Text us your comments or topic ideas for future shows. Connect on LinkedIn: https://www.linkedin.com/in/coreyharlock/ This week, The KeyHire Small Business Podcast breaks new ground with our first-ever Expert Roundtable—and it’s one you don’t want to miss. Host Corey Harlock brings together three powerhouse guests, each known for driving real resul…
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Rethinking Workplace Safety Through Policy and Power
32:36
32:36
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In episode 107 we unpack the global and domestic landscape of workplace safety regulation. Drawing from a recent paper by Maureen Dollard and Rachael Potter, we explore how psychosocial risks (e.g., job stress, job insecurity, and AI disruption) are increasingly recognized as legitimate safety concerns. The conversation dives into: * How Australia …
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These 45 Minutes Will Give You Hours Back in Your Day
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47:43
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In this episode, you’ll hear a talk from Dave all about time management. You’ll learn exactly how to stay focused on your top priorities instead of constantly running around putting out fires. Next Steps: 📞 Have a question for the show? Call 844-944-1070 or send us a message: https://ter.li/ask-us 📚 Learn about the EntreLeadership System™: https://…
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