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NHS Employers is the employers’ organisation for the NHS in England. We help employers to develop a sustainable workforce, improve staff experience and be the best employers they can be.
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A podcast about designing experiences for humans
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A great onboarding process improves new employee productivity by 70%. Join the team at Process Street, as we learn from HR experts and business operators about how to design a magical employee onboarding experience.
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Whatever you lead can only grow when you do. Experience real-life, real-time business and leadership coaching from Dave Ramsey, a successful CEO, popular radio personality, bestselling author, and now the host of The EntreLeadership Podcast. Dave takes your calls and draws on over 30 years of experience as the CEO of Ramsey Solutions to help you overcome the challenges you're facing. More at https://www.ramseysolutions.com/shows/the-entreleadership-podcast.
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Inspired by host Geoffrey P. Smith’s faithful 14-year-old beagle Mo whose unwavering spirit and love lifted his family during challenging times, the Mo-ments of Experience podcast highlights the meaningful mo-ments that shape us, move us, and inspire us to pursue our purpose. Join us for powerful, uplifting and sometimes challenging stories from some of the world’s leading innovators in employee, patient, caregiver, and human experience and gain inspiration from the mo-ments that connected t ...
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
9
587
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healt ...
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Exclusively from WebMD Health Services, the HR Scoop Podcast explores the evolving world of unique employee benefits and the challenges of managing unique employee populations. Featuring interviews with other HR Leaders and hosted by WebMD’s Head of People, Andrea Herron, the HR Scoop is a cleverly casual experience that should be on the playlist of any HR professional.
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Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
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A show built for Tradesmen, by Tradesmen. We dive into all aspects of business including leadership, team building and adding value to the marketplace. Join us as we share stories, strategies and tactics along with interviews and real life experiences as a Tradesman.
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Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winnin ...
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Need to use a SharePoint intranet due to internal policies, company transitions, or legacy systems? When all the available information is overly technical or negative, where do you turn? Enter Fresh Perspectives: Living in the reality of SharePoint intranets. We provide useful, jargon-free insights and real-world examples to help you maximize the benefits of SharePoint intranets and tackle its challenges. Pro-SharePoint but realistic, we debunk misconceptions and share product management ins ...
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Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Eptura™
29358
The Workplace Innovator Podcast, hosted by speaker, entrepreneur and answer-man Mike Petrusky, offers real-world insights from top facility management & workplace leaders on how to use tech, talent and tenacity to create the best workplaces on earth. Powered by Eptura™, The Workplace Innovator helps corporate real estate, facility management, IT, and HR leaders design incredible “friction-free” workplace experiences that fuel employee productivity, tech innovation and optimal space utilizati ...
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Liquidware Chats is a monthly podcast hosted by James O'Regan, Product Marketing Manager at Liquidware. The podcast is dedicated to discussing topics related to digital workspace strategy, digital employee experience (DEX), and end-user computing (EUC). It can be found on all the major audio platforms including Spotify and Apple Podcasts.
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The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
Gregorio Uglioni
9236
Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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The Leadership Table brings together hospitality leaders and changemakers to share real-world strategies for growth, leadership, and communication. Hosted by Jason E. Brooks, each episode delivers insights you can use right away.
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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind. If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you. Each episode w ...
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We talk with employers, benefits advisors, technology innovators, and other experts in wellness, human resources, and healthcare."Healthcare on the Rocks" is a production of Springbuk. Imagine a world where every healthcare decision is backed and guided by data. Springbuk is the health data analytics solution that equips you with the insights and expertise you need to sharpen your benefits strategy, advance employee health, and contain costs. Unlike legacy data warehouses, we simplify data-d ...
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"If your actions inspire others to dream more, learn more, do more and become more ... you are a leader." ~ John Quincy Adams. We love sending our listeners on a journey of discovery as they learn about the inspiring lives of industry thought leaders, business owners, & entrepreneurs from all walks of life, who share one thing in common – SUCCESS! And it all starts with one—one idea; one conversation; one dream. Brought to you by Aria Benefits and Life & Legacy Advisory Group
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Freakonomics co-author Stephen J. Dubner uncovers the hidden side of everything. Why is it safer to fly in an airplane than drive a car? How do we decide whom to marry? Why is the media so full of bad news? Also: things you never knew you wanted to know about wolves, bananas, pollution, search engines, and the quirks of human behavior. To get every show in the Freakonomics Radio Network without ads and a monthly bonus episode of Freakonomics Radio, start a free trial for SiriusXM Podcasts+ o ...
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The Chats with Jason show is dedicated to helping entrepreneurs, business owners, and leaders discover new strategies and ideas to grow their businesses, to achieve more – more impact, more freedom, and more profit. Each episode features interviews with industry experts, thought leaders, and successful entrepreneurs who share their insights and experiences on how to breakthrough and be more impactful. The show covers a wide range of topics, including marketing, sales, customer service, custo ...
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The Self-Employed Life Podcast (formerly Creative Warriors) provides business and personal development strategies for self-employed business owners that create sustainable success. A community of self-employed and small business owners, entrepreneurs, innovators and ambitious individuals that need creative solutions in business. Being self-employed and a business Warrior is a mindset, a spirit and a challenge. We need a different way of doing business. This is business with a soul. We discus ...
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A weekly podcast featuring the leading thinkers in business and management.
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An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service. Essentially, I'm looking for practical clues that will help you build a business that both customers and employees love. Topics covered in the interviews include customer service, experience and engagement, employee experience and engagement, technology, adaptable and responsive organizations, high-performing te ...
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The People Strategy Podcast provides an ongoing coaching experience that the C-suite can leverage to align their people to more effectively execute the business strategy. The show challenges leaders to create a talent strategy roadmap that will increase profits and boost employee engagement. Host, Traci Austin, invites purpose-driven leaders to join her for deep-dive conversations on present challenges across the employee lifecycle. Listeners walk away with insights and strategic action step ...
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Being a leader is hard. It often feels lonely, like no one understands what you’re going through. Being [at Work], hosted by Andrea Butcher, offers daily encouragement while exploring what it means to be a leader in today’s workplace. Each conversation featured focuses on solving real issues leaders like you face while equipping listeners with tools, strategies, and resources to effectively lead. This isn’t another interview show because–spoiler alert–life isn’t perfect, and neither are you. ...
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Welcome to Ragnar365 Nuggets, Ragnar Heil's short news and personal insights about Microsoft 365 Intelligent Workplace. Focus Areas: Microsoft Teams, SharePoint, Outlook, OneDrive, Copilot, Microsoft Viva, Employee Experience, Governance, Compliance, Power Platform etc)
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Pasadena City College presents The Future Of Work. We are leading the conversation of how to begin closing the gap between what our students are learning and what the demands of the workforce will be once they enter. We’ll be talking to policy makers, business owners, educators and the students we are advocating for. We’ll explore topics like how education can partner with industry, how to be more equitable and how to attain one of our highest goals, more internships. This conversation impac ...
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In an era where the line between work and life blurs, we're asking: why do we still treat employees less like humans and more like machines? There's plenty of talk about "enhancing the employee experience" but the conversation overlooks the core of it all - the human experience. Getting Personal with Compt, hosted by Head of Brand and Communications Lauren Schneider, ditches the formalities and gets real with trailblazers and thought leaders who simply give a hoot about humanity. Join us as ...
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Listen as retail experts Matthew Hudson and Rick Segel share their insights and research from over 50 years of combined retail experience.
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Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance
Rich Allen
0244
Are you stuck trying to grow a high-performance team for your business so you can focus on your business owner responsibilities? Welcome to the show that helps small business owners hire, grow, and develop a radically-engaged team that will run the business for you, reducing your stress, boosting your profits, and letting you fully enjoy being the business owner. You’ll discover techniques to attract and hire top talent, ways to transform your team into a powerhouse of engagement, and shift ...
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Each episode, we highlight world-class leaders and solopreneurs to learn how they started, along with the tools, habits, and routines they employ to lead and grow impact. We dive deep on strategy, hacks, and more to provide you with tactical advice you can use in your Career.
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Lessons in happiness, creativity and innovation from inside Europe’s leading multi-brand fashion and lifestyle destination. This podcast series tells us the untold story of a world that is challenging, constantly evolving and always rewarding. Janine Matos interviews thought leaders and innovators from fashion and tech retail and invites them to share three "Pieces of Me" - objects that tell the story of their lives and careers. To find out more about careers at Zalando visit https://zln.do/ ...
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Serious Lady Business is the podcast where we dive into the serious—and sometimes not-so-serious—realities of being a female business owner. Host Leslie Youngblood keeps it real about entrepreneurship as we dive into the hard lessons no one warns you about to the surprising wins that make it all worth it. Tune in for honest conversations, unfiltered insights, and stories that prove you’re not in this alone.
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The HigherEdJobs Podcast is dedicated to helping higher education professionals find fulfillment in their careers and be the change agents that higher education needs in today's world. Join hosts Andrew Hibel and Kelly Cherwin, along with guest experts, as they examine job search strategies and break down the latest news and trends in higher education.
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Have you ever sat there and wondered "What am I doing here stuck in the concrete zoo of the corporate world?" Are you itching to get out? Chris Lalomia and his co-host Alan Wyatt traverse the jungle of entrepreneurship. Together they share their stories and help you explore the wild world of SCALING your business. With many years of owning their own small businesses, they love to give insight to the aspiring entrepreneur. So, are you ready to make the jump?
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At VML, it is our unique ability to integrate our BX, CX and Commerce practices - creating connected brands to drive growth - ultimately combining real customer benefits with a deep brand bond, consistently pushing to exceed customer expectations and deliver unique and generous experiences. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value ...
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Welcome to Always On CX:EX, the podcast designed specifically for Contact Center and IT leaders like you. We know that your role is pivotal in ensuring seamless support for both your contact center reps and your valued customers, all while managing the intricate web of technology that keeps everything running smoothly. In each episode, we dive deep into strategies and insights aimed at helping you continuously elevate your customer experience, enhance your agent experience, and maintain the ...
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When Peace of Ship opens a new HQ in Brazil, Jemma finds herself in new territory: Interim Head of HR. Her first task? Hire a new CTO. That is, until one candidate ends up dead. Now she must find the killer to save the company. What could go wrong? Murder in HR Starring Kate Mara, Ben Schwartz and Adam Devine. Presented by Wellhub and BambooHR. Created by Ian Faison. A Caspian Studios Production.
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Actionable advice to help grow your home services company. The Battle Plan Marketing Podcast is designed for contractors who are looking for effective tips and tactics to grow their business. Podcast topics include contractor marketing strategy, lead generation, web design, search engine optimization, reputation management, referral programs, content marketing, online advertising, social media, financials, sales, employee management, services, and general entrepreneurial interests. Mark Ambr ...
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There is only one sustainable competitive advantage in business today—company culture—and I’m on a mission to help organizations harness its power. Josh Levine, here, the host of Great Mondays Radio. I’m an author, consultant, and educator with over fifteen years of experience helping hyper-growth technology companies become more effective, aligned, and profitable. My book, Great Mondays: How To Design A Company Culture Employees Love, was listed as one of BookAuthority’s best culture books ...
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Entrepreneur to Employer - The Playbook for Scaling from Solopreneur to Employer
Brian Montes
1101
Building a successful business means managing a constantly shifting target, especially when assembling a high-performance team that drives revenue, enhances the bottom line, and meets expectations. The Entrepreneur to Employer podcast is here to help. Tailored for entrepreneurs, this show delivers practical insights across three critical areas: time, money, and people operations. From developing sales systems to creating an operations manual or even preparing your business for sale, Entrepre ...
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1
Trust Builders Podcast: for CX, EX and Marketing Professionals ♥ Adoreboard
Trust Builders Podcast
015
Trust Builders podcast for customer experience (CX), employee experience (EX) and marketing Professionals who want to build trust for better loyalty and retention. Hosted by Chris Johnston & Alex Genov. Made with ♥ by Adoreboard https://adoreboard.com/podcasts.
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Ep. 349: “Lead in the Future” – Connecting Space to Strategy, People to Purpose, and Data to Decisions with Amanda Schneider, LEED AP, MBA of ThinkLab
20:53
20:53
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Amanda Schneider, LEED AP, MBA is Founder & President at ThinkLab, a TedX Speaker, and Host of “Design Nerds Anonymous” podcast where she is passionate about sharing research and insights for the built environment. Mike Petrusky asks Amanda about the evolving role of the workplace, the importance of process innovation over product innovation, and t…
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Turning Employee Insights into Customer Experience Breakthroughs
18:32
18:32
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What happens when you bring together experience leaders from healthcare and elite sports education? You discover powerful insights that transcend industries and reveal universal truths about creating exceptional experiences. Meet Heather Brace, Chief People Officer at Intermountain Healthcare with its 68,000 employees across six states, and Mike Mi…
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Best Of: Simplification at the Core: Lou Carbone on Refining Business Strategies
28:28
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In the ever-evolving customer experience landscape (CX), the CX Goalkeeper Podcast stands out by bringing thought leaders and industry pioneers to discuss the future of customer engagement and leadership. This "best of" is no exception, featuring an insightful conversation with Lou Carbone, a trailblazer in experience management and the founder of …
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Learn the Top 5 Reasons Why: #5 - Wrong Employee to Begin With #4 - Lack of Motivation #3 - Lack of Incentive #2 - Lack of Training #1 - You Have to Listen to Find Out
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631. Will "3 Summers of Lincoln" Make It to Broadway?
46:19
46:19
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It’s been in development for five years and has at least a year to go. On the eve of its out-of-town debut, the actor playing Lincoln quit. And the producers still need to raise another $15 million to bring the show to New York. There really is no business like show business. (Part three of a three-part series.) SOURCES: Christopher Ashley, artisti…
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How the “Bike as a Business” Framework Helps You Attract More Customers Without Guesswork
14:30
14:30
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Are you gaining new customers fast enough to achieve your big business goals? If not, you might be missing critical pieces of your leadership strategy. In this episode, discover how the front wheel of a bicycle holds the secret to building a successful business—from hiring great employees to developing high-performance teams. Using a powerful metap…
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Daily Dose: You don’t look like your goals; you look like your habits
2:22
2:22
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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Reimagining College Completion w/ Meacie Fairfax
38:07
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The pathway to college completion remains filled with barriers that disproportionately impact first-generation students, adult learners, and historically underserved communities. But what if these obstacles aren't inherent to students themselves, but rather embedded in our educational systems? Meacie Fairfax, Strategy Director at Complete College A…
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Decoding the Fine Print: How Hi Neo Makes Healthcare Make Sense
18:14
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Have feedback, questions, or suggestions for show ideas? Send them to us at [email protected]. Please rate and review us on your favorite podcast platform, and share it with your friends and colleagues. We appreciate you and thank you for listening! Theme music: "Overboard" by Stay OutsideBy Springbuk Inc.
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Success Leaves Clues- Ep245: 'People, Purpose & AI' with guest Nora Beatty, VP of People Operations at Cohere
32:24
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How do you build strong teams while navigating rapid growth and the rise of AI? In this episode of Success Leaves Clues, Robin and Al sit down with Nora Beatty, VP of People Operations at Cohere, one of Canada’s leading AI companies. Nora shares her inspiring career journey—from her early passion for PeopleOps (inspired by her mom) to leadership ro…
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When Things Go Wrong: Winning Customer Loyalty Through Service Recovery
3:33
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In this episode, Dr. Joseph Michelli discusses the art of service recovery, drawing from his insights in "The New Gold Standard" and the exemplary practices of The Ritz-Carlton Hotel Company. He explains how effective recovery strategies can transform customer mishaps into opportunities for building loyalty and trust. Key tactics include swift ackn…
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Balancing Success: Effective Restaurant Management and Work-Life Harmony with Monte Silva
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📋 Episode Summary: In this inaugural episode of The Leadership Table, host Jason E. Brooks sits down with Monte Silva — restaurateur, high-performance coach, and transformational hospitality expert — to explore the intersection of leadership, restaurant success, and work-life harmony. From his beginnings as a dishwasher to becoming a general manage…
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Episode 206: Head, Heart, Hustle: Building Trust and Culture Across Trades Teams
27:44
27:44
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In the trades, it’s not the perks that define culture—it’s how your people show up when things get hard. On job sites, in tight deadlines, across five generations—real culture is built through clarity, trust, and showing up every day. And that doesn’t happen by accident. Too often, trade businesses measure success in activity: 500 calls made, back-…
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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1
#132 David vs. Goliath: Competing with the Big Banks on Customer Experience
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What does it really take for smaller banks and mid-sized businesses to triumph over industry giants while still delivering exceptional customer experiences? This burning question lies at the heart of the latest episode of the Delighted Customers podcast, where we dig deep into the unique advantages that smaller organizations hold in fostering emoti…
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Legacy transformation, agentic AI and how to get it right - Interview with Don Schuerman of Pega
35:03
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Today’s interview is with Don Schuerman, the CTO at Pegasystems, an industry-leading low-code platform for AI-powered decisioning and workflow automation. Don joins me today to talk about the upcoming PegaWorld 2025 (PegaWorld is taking place at the MGM Grand in Las Vegas from June 1st to the 3rd), Agentic AI (obvs.), how some organizations are imp…
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Getting Personal Episode 29 | Humans, Not Employees: Rejecting Work-Life Separation with CEO Ivan Stegic
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Growing up in apartheid South Africa, Ivan Stegic learned early what artificial separation does to people. Today, as CEO of TEN7, he's rejecting another type of wall - the one between work and personal life. In this conversation, Ivan shares how witnessing extreme segregation shaped his inclusive leadership philosophy, why he rejects the "Severance…
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984: The Nature of Change and 3 Big Announcements
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One of my goals is to help you develop an Alchemist Mindset. Differing from the concepts of a fixed mindset and a growth mindset. This is to have a willingness to learn from things that have nothing to do with what you do, but turning it into something valuable for yourself. Doing business with you must feel like a luxury - customers will accept no…
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Culture Bytes: Change Management That Works: 3 Practical Moves
25:03
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Send us a Message In this solo episode of Culture Change RX, Sue Tetzlaff discusses the complexities of leading change within healthcare organizations. She emphasizes the importance of understanding resistance, effective communication, and the need for a structured approach to change management. Sue shares practical tactics for leaders to implement…
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Daily Dose: Not everyone will be able to hold space for you, but some will
3:11
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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1
How NASWA’s Open Initiative is Bringing a Modern Solution to a Legacy Problem
30:23
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Unemployment insurance has supported Americans through economic hardship for nearly a century. But its long history brings complex challenges: rigid systems, layered policies, and outdated tech that’s difficult to change. In this episode of Data Driven Leadership, Jess Carter talks with Allison Johnson, director of Open UI at the National Associati…
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Is It a Theater Piece or a Psychological Experiment? (Update)
37:13
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In an episode from 2012, we looked at what Sleep No More and the Stanford Prison Experiment can tell us about who we really are. SOURCES: Felix Barrett, artistic director of Punchdrunk. Steven Levitt, professor of economics at the University of Chicago. Philip Zimbardo, professor emeritus at Stanford University. RESOURCES: “Philip Zimbardo, the psy…
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EO30: Building Equitable Retirement Plans: A New Frontier in Employee Onboarding w/ Lisa-Felicia Akorli
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Join Erin Rice from Process Street and Lisa Akorli from Just Futures, a public benefit investment firm, as they explore how retirement benefits can drive equity, trust, and long-term employee engagement from day one. In this episode, Lisa shares practical insights into designing equitable retirement plans that support diverse teams, covering topics…
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From One Viewer to One Million: TheSalonGuy’s Secret to a Powerful Brand
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💡 What happens when a bald guy decides to teach the world how to cut hair on YouTube? That’s the question Stephen Marinaro—aka TheSalonGuy—answered with over 1 million subscribers, hundreds of millions of views, and now a #1 bestselling book Why, What, How: The Step-by-Step Playbook for Creating a Memorable Brand. In this transformational episode o…
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How Immigrant Entrepreneurs Build Lasting Businesses
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It's a common story: an immigrant arrives in a new country, sees a need, and works hard to build a successful business around it. Think of Chobani, Google, or Tesla. Indeed, 45 percent of Fortune 500 companies had immigrant founders. While most research focuses on why these people launched their businesses, perhaps more interesting is how they achi…
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Trust is key to managing customer expectations in today’s fast-changing world. While perfection isn’t possible, transparency is—and customers deeply value honesty. When transparency is your default, disappointments become opportunities for connection. Take the supplement company that added flavoring to an unflavored product: instead of ignoring fee…
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Holy Crap! The Untold Story of a Dog Poop Empire | Will Milliken
50:29
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Send us a text Will transformed his background in digital marketing to create a thriving dog waste removal business, turning a simple concept into a multi-million dollar enterprise within just a few years. His journey proves that finding underserved niches and applying sound business principles can create extraordinary opportunities even in seeming…
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From Adaptation to Adoption: Leadership in the AI Workplace 🌱 w/ Heather McGowan
30:43
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Heather E. McGowan—renowned future-of-work strategist, keynote speaker, and bestselling author of The Adaptation Advantage and The Empathy Advantage—joins Tim and Tom to explore the deep changes shaping work, leadership, and society. Heather shares her insights on why continuous learning, empathy-driven leadership, and trust-building are now strate…
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Daily Dose: Beginnings and endings are really all part of a much bigger circle
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
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403: From Diamonds to Diapers: How a 3M Chief Scientist Mastered Her Leadership Purpose
20:14
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What happens when a scientist decides to lead from the heart? In this Leadership of the Heart podcast episode, Heather welcomes Jayshree Seth, Corporate Scientist and Chief Science Advocate at 3M. Jayshree's journey challenges traditional leadership narratives, proving that influence and impact do not require a title or permission. Her path from te…
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Ask the Expert: What To Do When Your Original Job Description No Longer Matches Your Current Role
10:53
10:53
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In this Ask the Expert episode, a listener asks for advice on how to work with supervisors when your original job description and duties no longer reflect your current position. Expert Dr. Chris Lee shares several key insights on how to professionally navigate these scenarios. Do you have a job search question that you would like to submit to Ask t…
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Write Your Own Playbook: Why Women Need to Tell Their Stories & Share Their Expertise
36:32
36:32
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Host Leslie Youngblood speaks with Andrea DeWerd, founder of The Future of Agency, about the underrepresentation of women in publishing and the challenges they face in the industry. They discuss the need for more female voices in business literature, the importance of community and mentorship, and the unique perspectives women bring to storytelling…
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Should I Leverage Debt to Speed My Business Growth?
1:03:49
1:03:49
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Today we’ll hear about: An owner looking to leverage debt to rapidly expand his business A businesswoman who’s trying to avoid bankruptcy after a costly mistake How customer service defines company success A father hoping to bring his kids into the family business Next Steps: 📞 Have a question for the show? Call 844-944-1070 or send us a message: h…
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Dorie Clark from Harvard Business Review | Insights on Strategy, Communication, and Culture
35:07
35:07
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In this episode of the HR Scoop, Andrea interviews Dorie Clark, a top business thinker and communication coach, known for her work as a keynote speaker and bestselling author of The Long Game, Reinventing You, and Stand Out. Dorie shares her insights on effective communication in organizations, the significance of being strategic employee recogniti…
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Daily Dose: There are far better things ahead than any we leave behind
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
…
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The Reality of Fitness with Travis Zessinger
1:06:56
1:06:56
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Why is fitness a staple in success? It impacts our relationships, our career, our mental health and our confidence. This week I sit down with someone that inspires me to do better and this guy is the real deal. Travis and I discuss fitness through the lense of imperfections and failures, but also through the positvie impacts of doing the work.…
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The CX Leadership Blueprint: Build It Right from Day One
27:41
27:41
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In Episode 233 of the CX Goalkeeper Podcast, host Gregorio Uglioni speaks with Sarah Caminiti, Head of Customer Service in the US at Acam and the host of the Epical Growth podcast. This episode dives deep into foundational leadership and how it shapes strong CX teams and business results. Sarah shares powerful, real-life insights on building empowe…
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630. On Broadway, Nobody Knows Nothing
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A hit like Hamilton can come from nowhere while a sure bet can lose $20 million in a flash. We speak with some of the biggest producers in the game — Sonia Friedman, Jeffrey Seller, Hal Luftig — and learn that there is only one guarantee: the theater owners always win. (Part two of a three-part series.) SOURCES: Debby Buchholz, managing director of…
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How To Simplify Your Business By Mastering the 4 C’s of Leverage
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Are you unintentionally sabotaging your business success by overcomplicating everything? If you’ve ever felt overwhelmed, anxious, or stuck in the daily grind, this episode is for you. Discover how strong leadership and a simple shift in focus can transform your business and your mindset. Your host breaks down the four “C’s” of Leverage—Content, Ca…
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Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there’s simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe an…
…
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1
Using AI to Enhance Oversight & Streamline Compliance
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46:50
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This episode explores how AI can improve oversight and streamline compliance processes in governance.Join this month's Guardians of M365 Governance as Ragnar Heil Joy Apple and Christian Buckley welcome dual Security and M365 MVP Alistair Pugin.Highlights- Introduction to the role of AI in enhancing government oversight.- Discussion on AI’s potenti…
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Success Leaves Clues: Ep244 —Breaking Barriers & Building Legacy—with guest Jenn Gebel, Director of Operations at Patlon Aircraft
25:43
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Success isn’t just about reaching the top—it’s about how you get there. In this episode of Success Leaves Clues, Robin and Al sit down with Jenn Gebel, Director of Operations at Patlon Aircraft, to explore her remarkable career in the aerospace industry, the lessons learned along the way, and her commitment to fostering a more inclusive future. Jen…
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Tax Day: A Day of Deadlines, Integrity, and Growth
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In this episode, Dr. Joseph Michelli reflects on the significance of Tax Day, not only as a financial deadline but as a metaphor for managing life’s demands with diligence and integrity. He explores how approaching deadlines can serve as opportunities for personal and professional growth, emphasizing the importance of integrity, stress management, …
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Episode 205: Stop Yelling Into the Void: How to Actually Get Through to Your Trades Team
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If your communication strategy only works for half your crew, it's not a strategy—it's a risk. And in the trades, that risk doesn’t just affect productivity—it affects safety, morale, and retention. Today’s job sites are made up of multiple generations working side by side, each with their own preferences, assumptions, and expectations around commu…
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198: How to Be a Disrupter with Dr. Patti Fletcher
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Ready to rethink everything you thought you knew about leadership, power, and change? Dr. Patti Fletcher, transformation expert and author of “Disrupters: Success Strategies from Women Who Break the Mold,” joins Andrew to dive deep into what it means to be a disruptor in today's world. With heartfelt reflections on her Armenian roots and a lineage …
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