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Director vs Doer: Staying Relevant and Thriving in the A.I. Era | Episode 098
Manage episode 509322654 series 3479744
In this episode, we dig into a shift I think is non-negotiable in today’s AI-first world: you must become the director, not the doer. Inspired by Dan Martell’s framework, we explore how AI should handle the execution — while you define the outcome, set constraints, and bring the human edge.
I introduce the three pillars that separate average from exceptional direction: Vision, Taste & Care. You’ll hear how I use them in real-world workflows, the traps I fell into trying to do everything myself, and a few tactical moves (prompts, boundaries, feedback loops) that helped me step up.
If you feel like you’re driving but still stuck doing all the work — this one’s for you.
👉 Hit follow/subscribe so you don’t miss future episodes, and if this one lands, leave a review or drop me a line.
+++++++++++++++++
Like/Subscribe/Review:
If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.
Website:
For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.
Buy Alex a Cup of Coffee:
This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp
Thank you for all of your support!
The Digital Customer Success Podcast is hosted by Alex Turkovic
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
Chapters
1. AI Takes Tasks, Not Jobs (00:00:00)
2. Director vs Doer Mindset (00:01:56)
3. Automating the Mundane (00:04:24)
4. Durable Human Skills: Vision, Taste, Care (00:07:44)
5. Digital CX Masterclass Announcement (00:12:45)
6. Episode Closing and Thanks (00:14:58)
99 episodes
Director vs Doer: Staying Relevant and Thriving in the A.I. Era | Episode 098
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Manage episode 509322654 series 3479744
In this episode, we dig into a shift I think is non-negotiable in today’s AI-first world: you must become the director, not the doer. Inspired by Dan Martell’s framework, we explore how AI should handle the execution — while you define the outcome, set constraints, and bring the human edge.
I introduce the three pillars that separate average from exceptional direction: Vision, Taste & Care. You’ll hear how I use them in real-world workflows, the traps I fell into trying to do everything myself, and a few tactical moves (prompts, boundaries, feedback loops) that helped me step up.
If you feel like you’re driving but still stuck doing all the work — this one’s for you.
👉 Hit follow/subscribe so you don’t miss future episodes, and if this one lands, leave a review or drop me a line.
+++++++++++++++++
Like/Subscribe/Review:
If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.
Website:
For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.
Buy Alex a Cup of Coffee:
This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp
Thank you for all of your support!
The Digital Customer Success Podcast is hosted by Alex Turkovic
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
Chapters
1. AI Takes Tasks, Not Jobs (00:00:00)
2. Director vs Doer Mindset (00:01:56)
3. Automating the Mundane (00:04:24)
4. Durable Human Skills: Vision, Taste, Care (00:07:44)
5. Digital CX Masterclass Announcement (00:12:45)
6. Episode Closing and Thanks (00:14:58)
99 episodes
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