B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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Digital Customer Success Podcasts
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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel custom ...
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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Alex Turkovic
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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Getting real about what it takes. The Amy Porterfield Show is a podcast devoted to helping online business owners grow their revenue, audience, and team in a sustainable way that doesn’t just require more time and hustle. Host Amy Porterfield, New York Times bestselling author and $130MM online business owner, shares insights from her own 16+ years in business, as well as candid conversations with leaders in the industry, captivating experts, and the unexpected entrepreneurs who’ve cracked t ...
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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Behind the scenes with today's top business leaders to understand how they are digitally transforming their company: Which technology tools they're using, where they're seeing success, biggest challenges, how they run their team, dealing with changing customer behaviour, top leadership and life/career lessons and more. Hosted by Danny Levy
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The Master Your Business Podcast is a live workshop-style branding, marketing and customer experience podcast hosted by me, Deirdre Martin. You will learn actionable step-by-step tips that help businesses like yours gain clarity and illuminate your path to business success. As well as interviews with industry experts, I share how I became an industry thought leader in marketing and customer experiences using digital courses, keynote speaking and co-authoring a number-one best seller all with ...
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Conversations with industry experts, tech leaders and masters in e-commerce that reveal the secrets of their success, and the most important lessons they learned while creating an impact with their business.
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This is your go-to podcast for all things marketing, branding, and customer experience. We’re bringing you honest and fun conversations with bite-sized insights. Hosted by BrightSign’s CMO Brian Rowley and Head of Integrated Marketing Laura Smith, you’ll hear from industry pros, creatives, and innovators about what’s actually working in today’s evolving, digital-first world. No fluff — just real insights on how brands are connecting with audiences and driving growth. Tune in for fresh ideas, ...
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The Accidental CEO Podcast is where high-performing entrepreneurs come to scale beyond themselves. Hosted by Nata Salvatori—business coach, multi-business owner, and identity-shifter-in-chief—this show is your space to evolve from over-involved operator to embodied CEO. You won’t find hustle hype or beginner tips here. This is about real leadership, strategic freedom, and the inner work it takes to grow a business that no longer runs on your burnout. Each episode blends sharp strategy with e ...
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Welcome to the Digital Recruiter Podcast, where we dive deep into the recruiting world and share valuable insights and strategies for success in the digital landscape. Join our host, Clark Willcox, as he interviews industry experts, thought leaders, experienced recruiters, and agency owners to uncover what’s working, what’s not, and what’s on the horizon in the ever-evolving field of recruitment. Whether you’re a seasoned recruiter or just starting out, this podcast is your go-to resource fo ...
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Outsource HQ, the podcast headquarters, for end-to-end outsourcing services. We discuss outsourcing, client solutions, remote staffing, trends, news & hot topics and all areas for digital outsourcing success. Hosted by one of "US", Adam Bardill.
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Expert insights on digital transformation, helping businesses leverage automation and data to accelerate growth and innovation. Featuring Cooperative Computing's Chief Revenue Officer Jim Barker, this podcast delivers actionable insights. Through relatable success stories and expert analysis, we explore how businesses can leverage hyper-personalization, hyper-automation, and data-driven decisions to gain competitive advantage. Whether you're a business leader modernizing legacy systems or im ...
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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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Darn Good Distributors is the podcast for B2B eCommerce professionals who are tired of fluff and ready for the real stuff. Hosted by Kyler Nixon, each episode features conversations with boots-on-the-ground leaders—from CEOs and marketers to operators and digital pioneers—who are redefining what success looks like in B2B distribution. You’ll hear practical strategies, hard-earned lessons, and honest takes on what’s working right now. Whether you’re scaling your company, rethinking digital, o ...
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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If you're a sports executive or digital marketer working to fill seats, drive ticket sales, and grow your fan base, the Sports Marketing Machine Show is for you! Award-winning sports marketing veteran host, Jeremy Neisser brings with him over 21 years of experience in sports marketing and shares We'll cover all aspects of marketing including digital advertising, social media strategy, branding, customer relationship management, and how to best use analytics to measure success. With interview ...
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Breakthrough Success is the podcast for entrepreneurs who are looking for digital marketing strategies, personal development, and actionable tactics to grow their businesses. We cover the different ways to gain visibility and make money through your work...including podcasting, content marketing, blogging, productivity, self-publishing, coaching, virtual summits, affiliate marketing, and more. Learn how to transform your business into the successful enterprise you know it can be. Guests incl ...
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In today’s fast-paced business world, companies are under constant pressure to innovate and stay ahead of their competition. That’s where low-code platforms come in. By enabling users to build custom apps without coding, these platforms are revolutionizing the way businesses operate. Join us on Low Code/High Impact, a podcast hosted by Caspio, as we explore real-life examples of how organizations are using low code to build powerful apps enabling them to move faster, reduce costs, and create ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Amazing digital experiences don’t just happen. They are purposefully created by artists and engineers, who strategically and creatively get to know the problem, configure a solution, and maneuver through the various dynamics, hurdles, and technicalities to make it a reality. Hosts Sean and Paul will discuss various elements that go into creating and managing software products, from building user personas to designing for trackable success. No topic is off-limits if it helps inspire and build ...
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Strategic conversations with visionary leaders sharing breakthrough innovations, transformational insights, and real-world technology implementations. Host Donna P. Mitchell, Forbes Business Council member and CEO of Mitchell Universal Network LLC, explores the AI, blockchain, and Web3 ecosystem with industry pioneers who are driving measurable business results today. Each episode features in-depth discussions on strategic technology applications, innovative partnerships, and practical use c ...
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Tired of Customer Success conversations that sound like they were written by a vendor's PR team? The Customer [Un]Success Podcast cuts through the noise to expose what’s actually broken in Customer Success, and other GTM roles, and what to do about it. Hosted by Joe Di Grande, a digital CS, Tech Touch, and RevOps leader with experience at companies like Business Insider, Ceros, and eMarketer, this podcast brings raw, unfiltered conversations with post-sale leaders who’ve been in the trenches ...
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Welcome to MessageBot, the podcast that explores how Indian businesses are redefining customer communication through technology. Each episode dives deep into the evolving world of Bulk SMS, Voice Calls, WhatsApp Business API, and RCS Messaging — tools that help brands connect with customers instantly, securely, and at scale. In an era where attention spans are shrinking and digital noise is rising, MessageBot brings you actionable insights, real-world success stories, and expert discussions ...
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Pulse, presented by Intuji, is your go-to podcast for insights into the ever-evolving business landscape. We dive deep into how modern businesses can harness strategy, data, commerce, and technology to enhance their brand and customer experience and scale effectively. From the finer points of user experience (UX) and user interface (UI) design to the nitty-gritty of web development, software engineering, and DevOps, we cover many topics. But we don't stop there. Our discussions extend to cut ...
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Explore how the latest technologies are shaping our world, from groundbreaking discoveries to transformative sustainability efforts. The NVIDIA AI Podcast shines a light on the stories and solutions behind the most innovative changes, helping to inspire and educate listeners. More information: https://ai-podcast.nvidia.com/
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Explore the data center landscape with expert insights tailored for CEOs, sales professionals, marketers, customer success managers, product managers, and channel partner managers. From achieving sales targets to fostering team development and innovation, nurturing customer relationships, and optimizing go-to-market strategies, the Data Center Go-to-Market Podcast equips you with actionable strategies for success in the AI data center industry. The primary audience is go-to-market profession ...
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Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce specific advice to keep your customers clicking. In each episode, you’ll learn from experts sharing tools, success stories and insights on how to grow your eCommerce business. Will Laurenson interviews marketing leaders, from companies such as Fiverr, Virgin Pure, and Jellyfish Group, to help you understand the complete customer journey, their expectations and w ...
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Helping Small Businesses Dominate Google Maps and Local Search Welcome to LocalBizGuys, the ultimate podcast for local business owners looking to boost visibility and land in the coveted Google Maps 3-Pack in 6 months or less. Hosted by seasoned pros, we dive into actionable tips and proven strategies that eliminate the guesswork and wasted effort, so you can focus on what works. Each episode brings you expert insights and step-by-step guidance on ranking higher in local search results, maxi ...
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
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Leedr is a digital marketing agency that produces the 10 min marketing podcast. This podcast helps you navigate the confusing world of marketing by giving you bite-sized actionable marketing tools, tips, and strategies to help you with your marketing. Find the show notes at leedr.io website: www.thesweatshop.com.au music: www.bensound.com
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🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon! The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training. Globally companies collectively lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelli ...
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You’ve spent years honing your craft and delivering incredible results for your clients – but if you’re still stuck in the one-to-one model, your business is holding you back. Welcome to The Scalable Expert™ podcast– the podcast for ambitious coaches, consultants, and service-based business owners who are ready to shift from custom work to a scalable online business that amplifies their income, impact, and freedom. This is where you learn to package your expertise, build scalable systems, an ...
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Formerly known as Strikedeck Radio
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Welcome to CS Shift — the podcast that goes beyond retention with strategies for Customer Success that work in the new era. I’m your host, Nandi Dossou — Customer Success executive, team builder, and passionate advocate for growth that’s both measurable and human. On this show, we cut through the noise and focus on what actually works: how to lead your CS team from adoption to expansion, how to drive net revenue retention, and how to equip your people — and yourself — to thrive through it al ...
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A documentary-style podcast about how IT leaders tackle high-stakes transformations. Each episode weaves together real voices, expert insights, and compelling narratives that reveal universal challenges and practical wisdom. Season 7: "Small Teams, Big Dreams" explores the human stories behind IT transformations—from AI adoption experiments to burnout crises, from toxic job markets to infrastructure decisions that matter. These aren't polished case studies. These are authentic accounts from ...
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The Let's Talk Marketing Podcast w/NDUB is where we unravel the dynamic, various, and layered marketing world to empower your business journey. I'm your host, Nathan Webster (aka, NDUB), and each week, I break down the marketing fundamentals in bite-size episodes. At times, I'll be joined by guests and dive into the concepts, latest trends, strategies, and insights shaping the marketing landscape and the customer journey. Whether you're a seasoned marketer or just starting in your marketing ...
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Step inside the mind of a retail and wholesale veteran who’s spent four decades turning struggling businesses into profit powerhouses. Pete Primeau doesn’t just talk theory – he delivers battle-tested strategies from the trenches of the furniture and mattress industry that translate into explosive growth for ANY business. What You’ll Discover: • Advanced sales psychology and customer conversion techniques refined through $millions in transactions • Marketing strategies that work in today’s h ...
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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The Manufacturer’s Mindset Podcast features casual conversations with manufacturing and industrial professionals about their journeys, lessons learned, and more. Your host is Ryan Cote, Managing Partner at Ballantine Digital.
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Welcome to Never Mind the Buzzwords—the podcast that ditches jargon and delivers real talk on business transformation. Hosted by Helen McMillan and Will Pearce, this series is your no-nonsense guide to unlocking true business value through digital and technological innovation. In a world drowning in hype, how do you separate game-changing innovation from empty noise? Never Mind the Buzzwords cuts through the fluff, exploring the practical realities of digital transformation—helping businesse ...
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Your competitors have the same features you do. But in today's market, that's not enough. Join us every two weeks to discover how smart UX decisions can make your digital products stand out and drive real business growth. We'll show you exactly how mid-sized companies are winning more customers through better user experience—no massive tech investments required. Get practical strategies and real case studies that you can apply to your business immediately. Perfect for leaders who want to und ...
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Welcome to Build Your Digital Store, the podcast for aspiring and established entrepreneurs ready to launch, grow, and scale their online business. Each week, we break down the tools, strategies, and insider tips you need to create a profitable digital store—from choosing the right platform and designing a seamless user experience, to driving traffic, optimizing sales, and building a loyal customer base. Whether you’re selling digital products, physical goods, or services, this show is your ...
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Retention Is Existential: Gainsight’s New CEO Chuck Ganapathi on RaaS, AI Agents & the 80/20 Trap | Episode 100
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Welcome to episode 100! I’m joined by Chuck Ganapathi, Gainsight’s new CEO, for a wide-ranging, candid conversation about where customer success is headed and what leaders should do right now. We start with Chuck’s career through four platform eras: mainframe to client/server to cloud to AI - and how those shifts shape strategy. He shares the littl…
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#68: Improving lead quality with Derek Gerber, Power Digital
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Are you getting lots of leads, but never enough good ones? Agility requires not only the ability to adapt to change quickly, but also the foresight to anticipate what's coming next, whether that's top, middle, or bottom of the funnel in B2B lead generation. Today, we're going to talk about why so many B2B marketers are still struggling with poor le…
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Digital CS, Done The Hard Way w/ Madelyn DePrey Global VP of Customer Success @ Aircall
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We dig into how moving 70% of SMB customers from named CSMs to a pooled digital model exposed misaligned expectations created during sales and trial. We reframe scaled CS to start at acquisition, tie product to retention, and use enrichment and scoring to focus human effort. • abrupt shift from named CSMs to pooled model for SMBs • misaligned sales…
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EP 283 - Marketing Lessons From Unexpected Places
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Feeling stuck? Nathan shares the (3) unexpected places to help you break through the noise. 1. Promotion: Get aggressive! Tweak your approach to push your brand to new heights. 2. Advertisement: Utilize both your time and your money to get noticed in people's feeds. 3. Social Media: Use the free platform data (views, retention, engagement) to measu…
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What most marketers miss about marketing effectiveness with Sorin Patilinet
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Episode web page: https://bit.ly/49xoJWL ----------------------- Episode summary: What does it really mean for marketing to be "effective" in today’s complex, data-rich environment? In this episode of Insights Unlocked, Sorin Patilinet—PepsiCo’s Global Marketing Insights leader and author of Marketing Effectiveness—joins UserTesting CMO Johann Wred…
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How to Leverage AI for Skill Verification - with Taylor Sullivan of Workera
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Today's guest is Taylor Sullivan, Head of Product and Assessments at Workera. Workera provides AI-driven skills verification and assessment solutions for organizations. Taylor joins Emerj Editorial Director Matthew DeMello to discuss how organizations can move from skill inferencing to verified, measurable skills, enabling more confident talent dec…
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#765: Hexagon AB's George Chang on building a unified system of marketing measurement
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When it comes to your digital experience, how often does a ‘great idea’ from a senior leader’s gut feeling get completely dismantled by actual user data? Agility requires the willingness to be wrong and the systems to prove it quickly. It’s about building a culture that values learning over being right and relentlessly iterates based on real human …
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#266: The Heart Of Service: a Blueprint For Human-Centric Ai In Customer Service
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This episode dives into The Heart of Service, a practical guide to human-centered AI in customer service. Nick explains real stories, change management, measuring AI impact, frontline listening, ethics, and tools leaders can use. Good for CX leaders, managers, and practitioners. About Nick Glimsdahl Nick Glimsdahl is a trusted advisor to customer s…
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AI in Action: Building Transparent, Scalable Impact w/ Meta’s Rafael Frankel
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What does it take to make AI truly work for people — not just profits? In this episode, Rafael Frankel, Director of Public Policy for Asia-Pacific at Meta, joins Danny Levy to share how one of the world’s most influential technology companies is driving responsible, transparent, and scalable AI adoption across the region. A former journalist turned…
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137: Make Your Black Friday Offer So Good Fans Feel Stupid Saying No
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Send us a text Black Friday and Cyber Monday are no longer about slashing prices — they’re about stacking value. In this episode, Jeremy Neisser breaks down how sports teams can create irresistible, high-perceived-value bundles that fans can’t resist. Using Alex Hormozi’s “Value Equation” as a foundation, Jeremy shows you exactly how to build, time…
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Agentic AI and the Strategy Behind Smarter Talent Decisions - with Sachit Kamat of Eightfold AI
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Today's guest is Sachit Kamat, Chief Product Officer at Eightfold AI. Eightfold AI provides a complete AI platform for talent management to help companies find, recruit, and retain workers with the goal of increasing the efficiency and effectiveness of talent operations. Sachit joins Emerj Editorial Director Matthew DeMello to discuss how agentic A…
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#764: Closing the gap between brand promise and brand experience with Mark Wagner, Horizontal Digital
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What if your brand's voice is drifting off-key in the ears of your customers, and you're the last one to know? Agility requires more than just rapid execution; it demands a real-time, nuanced understanding of customer sentiment and the ability to translate that intelligence directly into action. We are here at Sitecore Symposium in Orlando, Florida…
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The Future Is Mentored: Real Connection Is Required in an AI-Driven World
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In a world where automation and AI dominate every conversation, the businesses that rise above the noise are the ones built on better mentorship. In this episode, Tara explores why the future of online business depends on real human connection - not more bots, funnels, or content overload. She breaks down how mentorship creates scalable success by …
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Ep. 147 Joshua Feinberg, CEO at DCSMI | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 147 of the Data Center Go-to-Market Podcast, you’ll unlock proven strategies for growing your data center business! 🚀 In this episode, discover how to pinpoint decision makers, craft the ideal client profile, and create action-driven acco…
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Scaling GenAI Without Burdening the Data Center - with Greg Ratcliff of Vertiv
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Today's guest is Greg Ratcliff, Chief Innovation Officer at Vertiv. With 30 years of experience leading technology teams and global innovation initiatives, Gregory offers deep expertise in data, IoT, and digital infrastructure. Ratcliff joins Emerj Editorial Director Matthew DeMello to discuss how enterprise leaders can scale AI effectively by buil…
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#763: Pega CTO Don Schuerman on how AI can pay down tech debt and accelerate digital transformation
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Pega provides the leading AI-powered platform for enterprise transformation. The world’s most influential organizations trust Pega’s technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega’s scalable, flexible architecture has fueled continuous innovati…
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CRSP07: State of AI 2025 pt.2 - For the love of data with Indhira Mani, Intact Insurance
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In this second episode of the special AI mini-series, we now explore the human side of transformation, where technology meets purpose and people remain at the center. From future jobs and critical thinking to working with C-level leaders, how human intervention and high-quality data drive success in an AI-powered world. This week, Dave, Esmee, and …
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ServiceNow Named a Leader in Business Orchestration Automation Technologies
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In this episode of Syncing with ServiceNow, host Fred Reynolds and Kristin McDonald dive into Gartner’s latest recognition of ServiceNow as a Leader in Business Orchestration Automation Technologies (BOAT). They explore how ServiceNow’s orchestration engine, data unification, and AI capabilities have evolved from early workflow automation to today’…
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Learning Together: How Students and Educators are Harnessing AI for Success - Ep. 279
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Dr. Seher Awan, president of Mission College, shares her inspiring journey from first-generation college student to higher education leader in the heart of Silicon Valley. Discover how Mission College is embracing AI to break barriers, close equity gaps, and empower underrepresented communities through accessible education and innovative student su…
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Is Storytelling Overrated? Why Brands Need to Start "Storydoing"
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Storytelling has become one of marketing’s favorite buzzwords, but has it lost its meaning? In this episode of Prose + Comms: Engagement, Unplugged, Brian and Laura unpack the evolution of storytelling in modern marketing and what it really takes to create memorable customer experiences. They explore why stories alone aren’t enough to connect with …
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90: From Condiments to ComePlum - Building a Brand That Feels Like You
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What happens when a burnt-out nonprofit employee borrows her sister's camera and starts photographing snow globes? You get Praise Santos, founder of ComePlum, brand strategist, photographer, and accidental CEO. In this episode, Nata sits down with Praise to talk about the very real, very messy path from survival-mode hustling to building a brand st…
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CPG Data Challenges to Business Value with Agentic AI - with Jim Johnson of AnswerRocket
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Today's guest is Jim Johnson, President at AnswerRocket. Founded in 2013, AnswerRocket builds enterprise AI agents delivering measurable outcomes for Fortune 2000 clients across consumer goods, financial services, construction, real estate, and beyond. Johnson joins Emerj Editorial Director Matthew DeMello to discuss how consumer packaged goods com…
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Making Microsoft Copilot and ChatGPT Enterprise Work for You - with Matt Berseth and Russell Dixon of NLP Logix
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Today's guests are Matt Berseth, Co-founder and CIO at NLP Logix, and Russell Dixon, Strategic Advisor at NLP Logix. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Berseth and Dixon join Emerj Editorial Director Matthew DeMello to discuss how enterprise leaders can successfully deploy …
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From Excel to Scalable SaaS: Envoy's Journey with Caspio
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In this episode of Low Code / High Impact, Oliver Kempton, Partner at Envoy Partnerships, shares how his team transformed a complex Excel-based social value calculator into a scalable SaaS platform using Caspio’s low-code platform. Envoy Partnerships, a social value and impact management consultancy, helps organizations measure and report on the po…
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#762: Scaling a brand while maintaining local differentiation with Renaud Delaquis, Coastline Academy
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With customer expectations constantly evolving, how can large organizations avoid using obsolete methods and instead embrace agility to thrive and drive meaningful growth? Agility requires both adapting to change and anticipating it in the first place. It demands a willingness to experiment, learn, and iterate quickly, especially when it comes to c…
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Ep. 146 Sean McKay and Christian Bonilla, Co-CEOs of DMARK Energy Solutions | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 146 of the Data Center Go-to-Market Podcast, you’ll unlock the future of energy and compute in the data center industry! 🚀 In this episode, you’ll meet industry leaders as they share how AI is shaping data center power needs, why flexible…
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“Extremes Get Clicks”: What 3,000 Pros Just Told Us About AI vs. Google | Marcus Sheridan, Author of Endless Customers | Ep. 684
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AI vs. Google isn’t theoretical anymore; your buyers are already switching how they search. In this episode, Marcus Sheridan (author of They Ask, You Answer and Endless Customers) shares fresh data from ~3,000 pros on how often they now use ChatGPT instead of Google, what that means for SEO, content, and lead gen, and how car dealerships can pivot …
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SMS That B2B Buyers Actually Want, 75X ROI included (with Kristin Dean) | Ep 11
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SMS marketing shows up where busy professionals live, on their phones. In this conversation, Kyler Nixon sits down with Kristin Dean to unpack why hairstylists, massage therapists, and spa pros engage in the middle of the day, how product-focused texts beat education in SMS, and why webinars still win. Kristin shares the starting point, taking top-…
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How Enterprise Industrial Leaders Are Applying AI to Systemic Manufacturing Problems - with Emily Nguyen of Palantir Technologies
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Today's guest is Emily Nguyen, Head of Industrials and Warp Speed at Palantir Technologies. Emily joins Emerj Editorial Director Matthew DeMello on the show to discuss the realities of AI adoption on the factory floor. Despite rapid advances in AI, many manufacturers still rely on legacy systems, siloed data, and even pen-and-paper processes. Emily…
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149. 8 Steps to Marketing Momentum That Actually Brings Clients In
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Work with Deirdre to find, win and keep more of your ideal clients by creating your uniquely uncopyable brand strategy, story, offer, experience and more. —-- 8 Steps to Marketing Momentum That Actually Brings Clients In You know that feeling when you’re doing all the right marketing things, but nothing seems to stick? You’re posting, showing up on…
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How I Use Storytelling And AI To Build A Newsletter That Converts You know that moment when something in your business just clicks, like you’ve finally found your thing? That’s exactly how I feel about my newsletter right now. What used to be a quick weekly email to promote my podcast has become one of my favorite (and most profitable) parts of my …
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Marketing to Fanatics: Building Brands That Matter
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If you're in ecommerce download your free podcast bonuses. - Follow Chris Kneeland on LinkedIn - Follow Will Laurenson on LinkedIn - Check out Spikeball - Check out Customers Who Click Check out our 5 most downloaded episodes: 1. Balancing Acquisition and Retention in Ecommerce 2. Quick Product Validation and Flexibility: The Advantages of Owning M…
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#110- Mike Bradshaw on Amplifying Recruiters with Automation, Without Losing the Human Touch
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SUMMARY In this episode of the Digital Recruiter Podcast, Clark Wilcox sits down with Mike Bradshaw, Vice President of Talent at Pinpoint, a next-gen ATS platform that's redefining hiring for in-house teams. With ERE’s Recruiting Innovation Summit just around the corner, Mike shares a preview of his upcoming talk and dives deep into the urgent chal…
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How do I get my business into the Google Maps 3-Pack?
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Unlock the secrets to standing out locally with this episode, "How do I get my business into the Google Maps 3-Pack?" Join Jon and Hope from LocalBizGuys.com as they reveal what every business owner needs to know about landing a spot in Google’s coveted 3-Pack. Discover why so many businesses struggle to appear in those crucial top map results, lea…
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AI employees and the future of work with Surojit Chatterjee
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Episode web page: https://bit.ly/4qwkj8C ----------------------- Episode summary: In this eye-opening episode of Insights Unlocked, host Mike Mace chats with Surojit Chatterjee—former Chief Product Officer at Coinbase and current founder and CEO of Ema—about the sweeping changes generative AI is bringing to the workplace. Surojit unpacks his vision…
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EP 282 - Deploying B2B Sales Strategy with Kevin Downey
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Nathan invited sales expert Kevin M. Downey to share his B2B lead generation problem. Kevin explains the difference between a Sales Rep and a Business Development Rep. Learn how he created a solution for businesses to stop relying on referrals and build a scalable system using cost-effective, full-time reps, including outsourcing to Latin America, …
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Building an AI Ready Data Foundation for CPG Success - with Dag Liodden of Crisp
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Today's guest is Dag Liodden, Chief Product Officer and Co-founder at Crisp. Crisp combines the power of agentic AI with deep retail expertise. Over 7,000 brands leverage Crisp to manage and enrich their retail data to surface valuable insights and drive sales and supply chain performance. Dag joins Emerj Editorial Director Matthew DeMello to discu…
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In this episode, Pete teams up once again with veteran podcast producer Chris Stone to dive into another round of real, unfiltered questions from the mattress and furniture retail world. Backed by over four decades of industry experience, Pete shares straightforward, experience-driven advice for retailers navigating slow sales, personal pressures, …
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#761: Treasure Data CEO Kaz Ohta and CMO Karen Wood on the AI-driven reinvention of marketing
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What if the very foundation of your marketing cloud, the one you've spent years building, is at worst actually giving your AI amnesia, and at best missing key opportunities to connect with your customers? Agility requires more than just reacting quickly; it demands an intelligent foundation that can anticipate customer needs and empower your teams …
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#265: Winning Leadership Buy-In: Aligning CX with Business Goals
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Gregorio Uglioni sits down with senior customer experience manager Patty Soltis to explore the intricate dynamics of convincing the C-suite to embrace customer experience initiatives. Patty shares invaluable insights on aligning CX efforts with business strategies, understanding executive priorities, and demonstrating the true value of CX to drive …
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#109- Jim Durbin on Smarter Recruiting, Better Process, and What Most TA Leaders Miss
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SUMMARY In this high-impact episode, Clark Wilcox sits down with Jim Durbin, aka the “Indeed Whisperer”, for a wide-ranging conversation on recruitment marketing, process design, and how to think like a TA consultant in an era of automation. Jim has trained over 10,000 recruiters, led campaigns that delivered 500,000 candidates for less than 30 cen…
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#108- Rethinking ATS, Scaling RPO, and Why Talent Acquisition Needs a Seat at the Table
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SUMMARY Christine Nichlos didn’t set out to build an RPO and HR tech firm that would partner with some of the world’s most complex enterprises, she simply saw a better way to do recruiting. Since launching People Science in 1997, she’s stayed at the forefront of talent acquisition by staying relentlessly curious and customer-focused. In this episod…
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#107- How Larry Hernandez is Scaling Recruiter Brilliance with Custom AI Assistants
28:33
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SUMMARY In this episode of the Digital Recruiter Podcast’s ERE Summit Series, Clark Wilcox is joined by Larry Hernandez, founder of Recruiter DNA. With over 25 years in the industry, Larry now teaches recruiters how to build their own AI-powered workflows that boost productivity without sacrificing the human side of recruiting. His approach is grou…
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Robert Weiss: Nail B2B Video by Leading With Your Message
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Video pro Robert Weiss joins Ryan Cote on the Manufacturer's Mindset Podcast to share how manufacturers win with message-first videos, smarter planning, and AI polish. Learn to turn one shoot into sales, training, and industry-specific assets that drive revenue.By Ryan Cote
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#106- How Nick Livingston Is Rewriting the Recruiter Playbook with Interview Intelligence
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SUMMARY In this episode of the Digital Recruiter Podcast, Clark Wilcox talks with Nick Livingston, co-founder and CEO of Honeit, a platform built to modernize and streamline one of the most neglected parts of the recruiting process: the interview. Honeit doesn’t just record calls or generate transcripts, it creates a complete interview intelligence…
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#105- How Aaron Wang and Alex.com Are Helping Teams Interview Everyone Without Burning Out
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SUMMARY In this episode of the Digital Recruiter Podcast, Clark Wilcox talks with Aaron Wang, co-founder and CEO of Alex.com, one of the most exciting AI platforms in recruiting today. Just weeks after announcing their $20M Series A, Aaron joins the show to break down how Alex is helping companies run autonomous interviews, shorten time to hire by …
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#104- How Mike Dickinson Digitized NHS Hiring and Tackled One of Healthcare’s Toughest Talent Gaps
22:53
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SUMMARY In this episode of the Digital Recruiter Podcast’s ERE Recruiting Innovation Summit Series, host Clark Wilcox sits down with Mike Dickinson, Director of Recruiting at NHS Management. Mike shares the story of transforming hiring at a skilled nursing organization that had been operating with paper applications as recently as 2020. With over 4…
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Welcome to MessageBot — Smarter Business Messaging for India, the podcast where we explore how technology is transforming customer communication across industries. From Bulk SMS and Voice Calls to WhatsApp and RCS Messaging, each episode helps Indian businesses understand how to connect, engage, and grow using fast, reliable, and TRAI-compliant mes…
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