What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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Digital Customer Experience Podcasts
Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
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Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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The Everyday AI podcast is a daily livestream, podcast and free newsletter where we help everyday people grow their careers with AI. The Everyday AI podcast is hosted by Jordan Wilson, a former journalist who's now the owner of a boutique digital strategy company with 20 years of martech experience. Our main focus is to help you keep up with AI trends to make your job easier. Get your work done faster. Increase your output. - Sign up for our free Prime Prompt Polish ChatGPT course: https://p ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj AI Research CEO Daniel Faggella and team interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Pat Flynn from The Smart Passive Income Blog reveals all of his online business and blogging strategies, income sources and killer marketing tips and tricks so you can be ahead of the curve with your online business or blog. Discover how you can create multiple passive income streams that work for you so that you can have the time and freedom to do what you love, whether it's traveling the world, or just living comfortably at home. Since 2008, he's been supporting his family with his many on ...
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This podcast focuses on helping Business leaders, Founders, Sales Professionals, Commercial directors, and CFO's make informed business decisions when it comes to marketing. The podcast is designed to give non-marketing professionals the tools and knowledge to optimise their customer purchase journeys across online and offline touch points in order to see a real impact on their bottom line. New episodes come out every week. For future episodes, you can send your questions to me via LinkedIn ...
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The Bank Customer Experience Podcast offers a view into the hot topics affecting the banking world.
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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This is your go-to podcast for all things marketing, branding, and customer experience. We’re bringing you honest and fun conversations with bite-sized insights. Hosted by BrightSign’s CMO Brian Rowley and Head of Integrated Marketing Laura Smith, you’ll hear from industry pros, creatives, and innovators about what’s actually working in today’s evolving, digital-first world. No fluff — just real insights on how brands are connecting with audiences and driving growth. Tune in for fresh ideas, ...
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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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Take a deep dive into the world of SEO and digital marketing with SE Ranking DoFollow Podcast. Actionable insights, latest trends, and thought-provoking case studies from seasoned experts and practitioners. In this SEO podcast, professionals and business leaders from all over the globe come together to help their less-experienced peers cut through the noise and catch them up on all the latest SEO advancements and developments.
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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Tune in every Thursday as Jess chats with operators and founders across CX, marketing, and everything in between to discuss what creates a killer brand experience. In each episode, we’ll dive into the nitty-gritty like acquisition and retention tactics and zoom out to discuss the big things like AI, brand experience and why customer experience is at the center of it all.
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The Master Your Business Podcast is a live workshop-style branding, marketing and customer experience podcast hosted by me, Deirdre Martin. You will learn actionable step-by-step tips that help businesses like yours gain clarity and illuminate your path to business success. As well as interviews with industry experts, I share how I became an industry thought leader in marketing and customer experiences using digital courses, keynote speaking and co-authoring a number-one best seller all with ...
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Welcome to The Home Builder Digital Marketing Podcast! Over 90% of today’s home buyers start their buyer journey online. Here we talk with not only industry experts, but also your fellow home builder marketers to learn how you can succeed in our incredibly competitive digital world. Hosts Greg Bray, President of Blue Tangerine, and Kevin Weitzel, VP of Business Development and Sales at Outhouse, bring you a wealth of home builder online marketing experience. Join them each week as they inter ...
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Tired of Customer Success conversations that sound like they were written by a vendor's PR team? The Customer [Un]Success Podcast cuts through the noise to expose what’s actually broken in Customer Success, and other GTM roles, and what to do about it. Hosted by Joe Di Grande, a digital CS, Tech Touch, and RevOps leader with experience at companies like Business Insider, Ceros, and eMarketer, this podcast brings raw, unfiltered conversations with post-sale leaders who’ve been in the trenches ...
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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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Introducing Esker On Air — a podcast dedicated to breaking through the noise of digital transformation and getting to know Esker on a deeper level through insightful conversations with the experts that work here. From artificial intelligence, to customer experience, to corporate culture, host Scott Leahy delves into any and all topics related to digitally transforming business processes and creating highly efficient organizations in an increasingly data-driven world.
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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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Our blog and podcast offer print and marketing industry insights based on our 30+ years of experience. Located in Burlington, New Jersey, we provide a full range of print and marketing services including Graphic Design, Website Design & Managed Hosting, Content Writing, Political Marketing, Offset and Digital Printing, Custom Apparel, Promotional Products, Direct Mail, Warehousing & Print Fulfillment and so much more. #YesWeDoThat
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Creative and Critical Thinking in Business... and Life. Through episodes about leadership, AI, design & innovation, and some on health. ggutt.substack.com
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Businesses everywhere are struggling with change due to digital disruption. They are now at an inflection point: give up obsolete marketing practices, or risk being denied a meaningful role in the lives of people. The goal is no longer to amplify the voice of the brand – it is to serve the needs and interests of customers at every stage of the relationship lifecycle. This new marketing model is characterized by the strategic embrace of Customer First Thinking, where the emphasis is on delive ...
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Valorem Reply, part of the Reply Group companies, is a business innovation and transformation firm focused on driving change with unique digital solutions, strategic technology investments and design-led user experiences. Through the expertise of our people and power of Microsoft technologies, our innovative strategies and solutions securely and rapidly transform the way our clients do business. Follow our podcast to get insights on the latest digital transformation trends & updates on Micro ...
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Leading digital transformation experts from Alumni Services give clarity and confidence to executives navigating the digital age for better business performance and reimagined customer relationships. Can you have it all when deploying technology and embarking on change? Yes, if you know how to bridge the gap between staying relevant, delivering on innovation, and listening to the people that matter. In this series, we break down themes and digital tools that are shaping transformations globa ...
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[Business > Entrepreneurship] Da Boss Experience is hosted by Michele Davis (Coaching Business Architect) and is a podcast focused on helping coaches and other service based businesses design an irresistible offer and power it with automation so they can generate sales even while they sleep. Join me and my occasional special guests as we have impactful discussions and share actionable strategies to thrive while dealing with the reality of growing an online business.
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WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The ...
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Welcome to Never Mind the Buzzwords—the podcast that ditches jargon and delivers real talk on business transformation. Hosted by Helen McMillan and Will Pearce, this series is your no-nonsense guide to unlocking true business value through digital and technological innovation. In a world drowning in hype, how do you separate game-changing innovation from empty noise? Never Mind the Buzzwords cuts through the fluff, exploring the practical realities of digital transformation—helping businesse ...
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Customer experience (CX) is evolving faster than ever—are you keeping up? Breaking the Blueprint is the podcast that challenges conventional thinking and explores what it really takes to deliver exceptional CX in today’s world. Hosted by Vinay Parmar & Iqbal Javaid, two industry veterans with decades of experience in CX strategy, technology, and leadership, this podcast brings you insightful conversations, expert perspectives, and real-world strategies to bridge the gap between technology, p ...
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We help founders make something people want.
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Strategic conversations with visionary leaders sharing breakthrough innovations, transformational insights, and real-world technology implementations. Host Donna P. Mitchell, Forbes Business Council member and CEO of Mitchell Universal Network LLC, explores the AI, blockchain, and Web3 ecosystem with industry pioneers who are driving measurable business results today. Each episode features in-depth discussions on strategic technology applications, innovative partnerships, and practical use c ...
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If you're a sports executive or digital marketer working to fill seats, drive ticket sales, and grow your fan base, the Sports Marketing Machine Show is for you! Award-winning sports marketing veteran host, Jeremy Neisser brings with him over 21 years of experience in sports marketing and shares We'll cover all aspects of marketing including digital advertising, social media strategy, branding, customer relationship management, and how to best use analytics to measure success. With interview ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Join Lucy Collins, Director of Web Usability, as we explore what it takes to make the web a more accessible and enjoyable place for everyone. Whether you're a website owner, developer, or just a curious mind, we're here to share insights, tips, and stories that can help you improve the user experience of your digital world. Web Usability is an established User Experience (UX) agency. We are UX specialists. We provide inclusive UX research and advice to optimise your digital services. If you ...
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Dee Kapila and Adam Avramescu discuss the future of Customer Experience (CX) and a bit more. This podcast is designed for current and future leaders in the CX space, including Customer Success, Education, Community, Digital CS, Professional Services, Support and more. We cover emerging trends and lessons learned from our combined years of leadership. Think of us as your CX uncle and auntie on this winding journey alongside you.
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Amazing digital experiences don’t just happen. They are purposefully created by artists and engineers, who strategically and creatively get to know the problem, configure a solution, and maneuver through the various dynamics, hurdles, and technicalities to make it a reality. Hosts Sean and Paul will discuss various elements that go into creating and managing software products, from building user personas to designing for trackable success. No topic is off-limits if it helps inspire and build ...
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The brutal truth about digital performance engineering and operations. Andreas (aka Andi) Grabner and Brian Wilson are veterans of the digital performance world. Combined they have seen too many applications not scaling and performing up to expectations. With more rapid deployment models made possible through continuous delivery and a mentality shift sparked by DevOps they feel it’s time to share their stories. In each episode, they and their guests discuss different topics concerning perfor ...
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The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transform ...
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practition ...
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Welcome to Scale Your Sales Podcast, a show for enterprising CEOs, CROs, Sales Leaders and revenue-generators. Janice B Gordon interviews successful CEOs and Revenue generating executives who are accelerating their sales revenue and helping to grow customer revenues. In each episode, we delve into the personality and expertise and diour guests’ proven strategies to scale sales. Our experts discuss the challenges and success of sales team and operational productivity, of scaling a sales organ ...
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This is a podcast built for bank marketers, but still valuable to lenders and bank executives who want who want actionable ideas—not marketing fluff. Join hosts Josh Mabus and John Oxford for new episodes every two weeks where they break down what’s working (and what’s not) in bank marketing, digital strategy, brand positioning, customer experience, regulatory challenges, and more—no matter how big your bank is. Whether you’re tackling a rebrand, launching new tech, or just trying to make yo ...
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Welcome to Enterprising Minds, where industry veterans, and friends, Alex Pokorny, Ruthi Corcoran, and Dave Dougherty delve into the evolving world of digital marketing, merging insights with innovation. Each episode explores the intricacies of marketing technology, AI-driven strategies, and key trends—from SEO tactics to data-driven decision-making. Beyond just discussing current trends, our hosts examine the interplay between technology, leadership, and organizational culture, providing pr ...
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Welcome to Shaping Healthcare, a podcast by CitiusTech. Some of the great minds in the world are constantly striving to solve the healthcare industry's greatest challenges with technology, creativity, and agility. With every episode of The Shaping Healthcare Podcast, we will take you deeper into the world of healthcare and life sciences and give you a perspective into what it takes to build a human-first, technologically enabled healthcare world.
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Are you leaving revenue on the table in customer experience?
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On this episode, we explore strategies that transform customer experience into a revenue engine — and how to communicate CX wins with language that resonates with C-suite executives. As customer expectations increase and budgets tighten, organizations are looking for ways to quantify the value of their CX initiatives. Our expert guests share proven…
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From Pinterest and Airbnb to Kuma.ai: Reinventing Enterprise AI
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Here’s the thing. Most enterprise AI talk today starts with chatbots and ends with glossy demos. Meanwhile, the data that actually runs a business lives in rows, columns, and time stamps. That gap is where my conversation with Vanja Josifovski, CEO of Kuma.ai, really comes alive. Vanja has spent two and a half decades helping companies turn data in…
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VMware Explore 2025: Broadcom Showcases the Next Chapter of VCF Innovation
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When VMware Cloud Foundation 9.0 launched in June, it marked more than just another release. It was the clearest signal yet that Broadcom is betting big on the modern private cloud. In this episode of Tech Talks Daily, I sat down with Prashanth Shenoy, who leads marketing and learning for the VCF division at Broadcom, to discuss what the launch mea…
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Private AI Takes Center Stage at VMware Explore with Broadcom’s Tasha Drew
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At VMware Explore in Las Vegas, the buzz wasn’t just about generative AI, but about where and how it should run. My guest is Tasha Drew, Director of Engineering for the AI team in the VMware Cloud Foundation division at Broadcom, who has been at the center of this conversation. Fresh off the main stage, where she helped debut VMware’s new Private A…
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EP 600: 6 AI myths, 10 AI systems you must learn and 10 AI trends (600th episode)
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You ever do something 600 times in a row? That's what we're doing today. To celebrate our 600th episode, we're bringing you: 6 AI Myths You Should Stop Believing X 10 AI Systems You Must Learn and X 10 AI Trends You Can’t Afford to Ignore Newsletter: Sign up for our free daily newsletter More on this Episode: Episode Page Join the discussion: Thoug…
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GPT-OSS vs. Qwen vs. Deepseek: Comparing Open Source LLM Architectures
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OpenAI recently released its first open-weights model since GPT-2, entering a field led by DeepSeek and Alibaba's Qwen.YC's Ankit Gupta breaks down everything you need to know about these top OSS models, including what sets them apart under the hood. He’ll compare their approaches to mixture-of-experts, long-context training, and post-training tech…
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SPI 887: The Long-Haul Leader with Chris Ducker
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#887 Hustle culture was wrong. Entrepreneurship is not about growth at all costs, and it's not about sacrificing your health for the sake of success. In fact, you'll never build a sustainable business if you're always running on fumes! In this episode, my good friend Chris Ducker returns to the show to share a powerful reminder on the dangers of bu…
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Why are organisations still making this massive mistake when it comes to Customer Experience?
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In this special review episode of Breaking the Blueprint, hosts Vinay and Iqbal look back at the first six episodes and share what they’ve learned about the brutal truths and big opportunities in customer experience. From banking revolutions and the trust crisis, to the hidden costs of speed, AI’s real role in CX, and why culture matters more than …
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Inside Audi’s Smart Factory Vision at VMware Explore
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Factories don’t usually make headlines at tech conferences, but what Audi is doing inside its production labs is anything but ordinary. At VMware Explore in Las Vegas, I sat down with Dr. Henning Löser, Head of the Audi Production Lab, to talk about how the automaker is reinventing its factory floor with a software-first mindset. Henning leads a sm…
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EP 599: 5 New Overlooked ChatGPT Features You Should Be Using But Aren’t
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The GPT-5 rollout was messy. Then, Google went AI ship crazy. In between all of that, OpenAI released some powerhouse features inside ChatGPT that seemingly no one is paying attention to. Join us as we uncover them and give you a leg up on everyone else. Newsletter: Sign up for our free daily newsletter More on this Episode: Episode Page Join the d…
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Ep. 675 - How to Convert Social Media Leads Into Car Sales, with Shasta Haddock
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In this episode, my guest is Shasta Haddock, Chief Operations Officer at Epic BDC and host of I'm A Car Chick Podcast. With over a decade in automotive, she’s built high-performing BDC teams and even created the industry’s first elite response team that turns social media traffic into real showroom appointments. We get into some very real challenge…
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Episode 74 | Why B2B and DTC Both Need a CX Reality Check with Michael Bair of Bair Consulting
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This week, I sat down with my good friend Michael Bair, founder of Bair Consulting, to unpack what really separates good CX in B2B from the DTC playbook, and why both worlds have a lot to learn from each other. We cover B2B SaaS, enterprise customer success, DTC retention, and why too many brands still treat CX like an afterthought. Michael gets re…
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Ep30 How to avoid greenwashing your sustainability claims
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Summary In this episode of the Web Usability podcast, Lucy Collins speaks with Joanna Watchman about the importance of sustainability in business and the challenges of greenwashing. They discuss the complexities of defining sustainability, the impact of short-termism on long-term goals, and the necessity of open conversations in fostering genuine p…
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Balancing Efficiency and Trust in Field Service Operations - with Eric Rivas of Electrolux
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In today’s high-volume service environments, the smallest misstep can erode both efficiency and customer trust. In this episode, Eric Rivas, Director for Service Repair at Electrolux, joins Emerj Editorial Director Matthew DeMello to share how frontline data and technician expertise can be better captured, organized, and applied to deliver consiste…
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Fear vs FOMO: Kantar’s View on AI Adoption in Marketing
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In this episode of Tech Talks Daily, I speak with Jane Ostler from Kantar, the world’s leading marketing data and analytics company, whose clients include Google, Diageo, AB InBev, Unilever, and Kraft Heinz. Jane brings clarity to a debate often clouded by headlines, explaining why AI should be seen as a creative sparring partner, not a rival. She …
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EP 598: Nano Banana! Real Use cases for Google’s new Gemini 2.5 Flash Image
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Nano Banana is no longer a mystery. Google officially released Gemini 2.5 Flash Image on Tuesday (AKA Nano Banana), revealing it was the company behind the buzzy AI image model that had the internet talking. But... what does it actually do? And how can you put it to work for you? Find out in our newish weekly segment, AI at Work on Wednesdays. News…
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129 - How the Florida Everblades Grew Attendance by 27% with Adam Winslow
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Send us a text How does a minor league hockey team add nearly 1,500 fans per game in just four seasons? In this episode, Jeremy sits down with Adam Winslow, Chief Marketing Officer for the Florida Everblades, to break down the strategies that fueled a 27% attendance jump. From surviving COVID challenges to building a data-driven marketing machine, …
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The value of hyperpersonalization and the state of CX - Interview with Greg Kihlström of The Agile Brand
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Today’s episode of the Punk CX podcast is with Greg Kihlström from The Agile Brand. Greg is a best-selling author, speaker, and entrepreneur, and serves as an advisor and consultant to top companies on marketing technology, marketing operations, and digital transformation initiatives. A couple of months ago, Greg invited me to be a guest on his sho…
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Conversational AI meets cognitive bias: Re-engineering search strategy for the human brain
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Join Garrett Sussman, Director of Marketing at iPullRank, as he explores how conversational AI and cognitive bias are reshaping search strategy in 2025. In this episode, Garrett breaks down how chat-style answer engines—like Google’s AI Overviews and AI Mode, and OpenAI’s ChatGPT—tap into psychological shortcuts that influence how people discover a…
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Beyond the Build: Leadership, Legacy, and the Future of Affordable Housing with David Wylie
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What's the secret to building a construction business where staff stay for 20+ years and trainees get real experience from day one? In this episode, Helen McMillan and Ricky Milliken sit down with David Wylie, Managing Director of CCG (Scotland) Ltd, to share the strategic thinking behind running a family construction business that prioritises lega…
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Episode #283: Home Builder AI-Powered Customer Service - James Matte
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This week on The Home Builder Digital Marketing Podcast, James Matte of BuilderChat joins Greg and Kevin to discuss the advantages of using home builder digital AI-powered customer service. https://www.buildermarketingpodcast.com/episodes/283-home-builder-ai-powered-customer-service-james-matteBy Greg Bray and Kevin Weitzel
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Why System Integrators Are Key to AI Success - with Pallab Deb of Google
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In this episode of the AI in Business podcast, Pallab Deb, Managing Director in SI & Industry GTM Partnerships at Google, joins Emerj CEO Daniel Faggella to discuss how AI infrastructure has evolved into a platform-centric foundation for enterprise transformation. Pallab explains why the modern AI stack extends beyond compute and storage to include…
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Data-Driven vs. Gut-Driven: Who Wins the Strategy War? Navigating Marketing Strategies for Customer Experience
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Marketers today must navigate the constant tension between data-driven strategies and gut-driven intuition. This episode explores how to enhance customer experience through the balance of data insights and human empathy. With AI, analytics, and automation delivering more data than ever, the challenge lies in deciding when to lean on hard numbers an…
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SPI 886: What's Working on Email Newsletters Right Now
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#886 What if I told you that someone sharing vocabulary tips gets millions of email opens per month and makes seven figures? How about if I said someone's keto recipes for bodybuilders newsletter just earned them a new house in Malibu? Listen in on this session because a quiet email revolution is happening under the radar. Let's pull back the curta…
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How Data Ownership Drives Trustworthy AI Models - with Joe Lang of Comfort Systems
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Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA, joins the AI in Business podcast to discuss why a clear data strategy must come before investing in storage infrastructure for AI adoption. Joe outlines the risks of assuming that cloud providers or storage solutions alone will produce reliable intelligence, and w…
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AlgoSec on AI, Automation, and the Next Era of Network Management
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The enterprise network is under pressure like never before. Hybrid environments, cloud migrations, edge deployments, and the sudden surge in AI workloads have made it increasingly difficult to keep application connectivity secure and reliable. The old model of device-by-device, rule-based network management can’t keep up with today’s hyperconnected…
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How This 25-Year-Old Built A $675M Legal AI Startup (With No Legal Experience)
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45:25
In this episode of Founder Firesides, YC General Partner Gustaf Alströmer is joined by Max Junestrand, co-founder and CEO of Legora, one of the fastest-growing legal AI startups in the world. In just 13 months, Max and his team scaled from 10 to 100 people, raised $80M, and cracked the challenge of selling to one of the most skeptical industries. M…
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How Seniors and AI Can Shape a More Connected Future with Donna Mitchell & Lucia Dore
33:50
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"Seniors are probably better at using AI because they question more" - This statement from award-winning journalist Lucia Dore will completely change how you think about aging and technology.On this episode of Pivoting To Web3, Lucia Dore, an award-winning investigative financial journalist and documentary filmmaker, whose recent work explores how …
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EP 597: Do 95% of AI Pilots Fail? Why You Should Ignore MIT’s Viral New AI “Study”
36:06
36:06
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36:06
You got duped. The MIT ’95 % of AI pilots fail’ study has taken over the internet, and it’s one of the worst studies I’ve ever read. (And I’ve read thousands.) ↳ So, what’s the truth? ↳ Is AI a bubble that’s about to pop? ↳ Why is this study rubbish? ↳ And how does it impact you? Join us and we’ll dish it all. Newsletter: Sign up for our free daily…
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Episode 194 | The Branch Isn’t Dead: What People Still Want From Their Bank
23:29
23:29
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Josh and John unpack the myth of digital-only banking, the psychology of physical presence, and why selective branching is a smarter strategy than going all-in or all-out. From digital disillusionment to strategic expansion, they break down what really drives trust and relevance in today’s banking landscape. The post Episode 194 | The Branch Isn’t …
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From Search Box to Delight: E-commerce Revenue Nirvana - Eli Finkelshteyn
33:08
33:08
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33:08
Discover how e-commerce is being reimagined with Eli Finkelshteyn, CEO and Founder of Constructor, as he joins host Deepak Sharma to explore how AI is transforming search, discovery, and retail media. From balancing art and science to building “one system, one AI, one brain,” Eli unpacks how search can move beyond relevance metrics to drive true cu…
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From the archives: Leading with humility on a global scale with Abhijit Dubey
31:37
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NTT DATA’s CEO on staying true to his values as he leads the company into the future In this episode from the archives Tammy is joined by NTT DATA’s Global CEO Abhijit Dubey. Abhijit and Tammy discuss the importance of remaining grounded as a leader and Abhijit shares tips on how to overcome imposter syndrome - yes, CEOs can experience imposter syn…
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QA in HealthTech will never be the same: How Gen AI is driving the change
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28:32
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28:32
In this episode of the Shaping Healthcare Podcast, host Laurel Rockall welcomes Gaurav Shrimal, AVP of Quality & Validation at CitiusTech, and Kanika Pandey, VP of Global Sales at Loadmill, to explore how Gen AI is reshaping quality assurance in healthcare. Join them to gain insights into: Dual impact of Gen AI on QA: transforming QA processes and …
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139. What Happens When You Treat Visibility Like a Strategy
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19:28
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Work with Deirdre to find, win and keep more of your ideal clients by creating your uniquely uncopyable brand strategy, story, offer, experience and more. —-- What Happens When You Treat Visibility Like a Strategy What if visibility wasn’t about being seen everywhere, but about being remembered by the right people? In this episode of the Master You…
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GenAI, Trust and Talent in Modern Loss-Prevention - with Joe Troy of Amazon
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15:30
AI-powered video intelligence is transforming the retail environment from one of surveillance to one of support. In this episode, Joe Troy, Senior Manager of Site Risk at Amazon, shares how generative AI is helping organizations not only reduce shrink and detect fraud, but also foster transparency, trust, and operational efficiency across frontline…
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#292 Nwamaka Udenigwe - How Community, Digital Tools, and Systems Fuel Woman-Led Sales Growth in Sub-Saharan Africa
37:31
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37:31
In this weeks’ Scale Your Sales Podcast episode, my guest is Nwamaka Udenigwe. I am Nwamaka Udenigwe, a Commercial Strategist and Sales Architect helping organizations lead grassroots-to-scale sales transformation. I build sustainable revenue systems, optimize sales structures, and design go-to-market strategies that deliver results. I don’t just c…
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Claroty on Combating Model Poisoning and Adversarial Prompts
35:29
35:29
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AI is rapidly becoming part of the healthcare system, powering everything from diagnostic tools and medical devices to patient monitoring and hospital operations. But while the potential is extraordinary, the risks are equally stark. Many hospitals are adopting AI without the safeguards needed to protect patient safety, leaving critical systems exp…
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Navigating C-Suite Personalities: A CSM's Survival Guide w/ Tiffany Parkes from User Interviews
42:25
42:25
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Tiffany Parks shares her soul-crushing experience of having her carefully prepared loyalty program presentation dismissed as "boilerplate" by a CEO after working for three weeks on what she thought was a bespoke strategy. The conversation explores the challenging journey of transitioning from mid-market to strategic CSM roles and the importance of …
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EP 596: GPT-6 rumors, Elon recruited Meta for OpenAI takeover, and more AI News That Matters
36:34
36:34
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Google had so many wins in AI this week that it was hard to keep track. Yet their competitors.... not so much. ↳ OpenAI has already shifted the conversation to GPT-6 after a rocky GPT-5 rollout. ↳ Meta keeps reshuffling their AI teams and is reportedly on an AI hiring freeze. ↳ And Apple's AI prospects are getting so bleak that they might turn to t…
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Operationalizing Portfolio Decisions at Speed and Scale - with Madhav Madaboosi of bp
25:22
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Today’s guest is Madhav Madaboosi, who is with bp. Madhav Madaboosi leads a global Digital Transformation Team in Future Midstream and Strategy at bp, where he is involved in leading initiatives spanning supply chain, logistics, energy movement, and customer-facing operations. With over two decades of experience in AI, advanced analytics, strategy,…
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Optimize with empathy: Gwen Hammes on turning behavior into brand impact
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30:57
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30:57
Episode web page: https://bit.ly/4fEzKXi ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- Episode summary:This week on Insights Unlocked, Nathan Isaacs sits down with Gwen Hammes, co-CEO of CRO…
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From Deliverables to Outcomes: Emergn’s New Playbook for Digital Success
22:19
22:19
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In November, Alex Adamopoulos, CEO of Emergn, joined me on Tech Talks Daily to talk about transformation fatigue and why so many well-intentioned change programs leave people drained rather than inspired. This time, he’s back with a sharper question: if traditional transformation is broken, what actually works? His answer is refreshingly direct. Pr…
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