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How Row House Found Its Over-40 Marketing Niche, with Noel Miller

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Manage episode 513899994 series 2798350
Content provided by Jay Croft. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Croft or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

What happens when a national fitness brand realizes its best members are over 40? For Row House, it sparked a powerful new direction—and a brand refresh rooted in vitality, community, and smart training.

In this episode of the Optimal Aging Podcast, Jay Croft chats with Noel Miller, Row House's Manager of Training and a 30-year fitness pro. Noel shares how the indoor rowing franchise took a close look at its data, saw who was showing up, and leaned all the way into a smart, low-impact, high-intensity training model that's ideal for midlife adults.

This is more than a business case study—it's a roadmap for fitness professionals who want to grow by speaking directly to people over 40 in ways that are authentic, inclusive, and deeply motivating.

👤 Guest: Noel Miller

Bio:
Noel Miller is a longtime group fitness instructor and coach who now serves as the Manager of Training at Row House, a growing boutique fitness brand with more than 40 studios across the U.S. His passion for community, music-driven workouts, and lifelong vitality fuels his mission to make fitness accessible—and exciting—for people at every stage of life.

Links:

🧭 Episode Highlights

00:00 – Vitality at any age
Noel and Jay discuss redefining fitness as you age, and what it really means to feel “vital.”

02:00 – Meet Noel
A 30-year industry veteran, Noel shares his journey from aerobics classes in college to national leadership at Row House.

05:00 – From pandemic pivot to passion
How a job search in 2021 led Noel to Row House and eventually into a leadership role.

06:30 – The breakthrough research
Row House hired an agency to evaluate its brand, audience, and growth strategy — and found their core customer was over 40.

08:00 – Rowing as a longevity tool
Why rowing is ideal for people with joint issues, recovering from injuries, or wanting sustainable fitness.

10:00 – The full-body workout myth
Jay shares his surprise at how demanding rowing really is, and Noel explains why it works 85% of your muscles.

13:00 – Creating a campaign
How Row House launched a marketing refresh rooted in real testimonials, vitality, and inclusivity.

17:00 – HILIT: High-Intensity, Low-Impact Training
Why this training style is gaining ground and is ideal for midlife adults.

21:00 – From vanity to vitality
Jay and Noel reflect on shifting motivations for exercise, from looks to lifestyle.

25:00 – Social proof matters
Why Row House’s marketing now features real clients over 40 — and what other businesses can learn from it.

30:00 – The path forward
How Row House plans to keep growing with authenticity and purpose.

📚 Resources Mentioned

🎤 Host: Jay Croft
Jay helps fitness professionals grow their businesses by serving the over-50 market with clarity, confidence, and proven messaging.

🌐 Podcast Website: https://primefitcontent.com
📬 Contact: [email protected]
📱 Follow Jay:

Loved this episode? Share it with a friend or tag us on social using #OptimalAgingPodcast.

  continue reading

Chapters

1. Vitality And Aging Set The Stage (00:00:00)

2. Introducing Row House And New Focus (00:01:18)

3. Noel’s Background And Role (00:03:40)

4. Research Uncovers The 40+ Opportunity (00:05:20)

5. Why Rowing: Low Impact, Full Body (00:07:15)

6. Real Stories: From 94 To Knee Rehab (00:10:10)

7. Demystifying Rowing Technique (00:12:15)

8. Training Types: Endurance To Strength (00:15:10)

9. HILIT Explained And Benefits (00:18:00)

10. Low Impact For Joints And Longevity (00:20:20)

11. Marketing The Message: Vitality (00:22:20)

12. Vanity To Vitality: Motivation Shift (00:25:10)

13. Storytelling And Authentic Testimonials (00:28:00)

14. Beyond Boomers: Why 40+ Matters (00:31:10)

177 episodes

Artwork
iconShare
 
Manage episode 513899994 series 2798350
Content provided by Jay Croft. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Croft or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

What happens when a national fitness brand realizes its best members are over 40? For Row House, it sparked a powerful new direction—and a brand refresh rooted in vitality, community, and smart training.

In this episode of the Optimal Aging Podcast, Jay Croft chats with Noel Miller, Row House's Manager of Training and a 30-year fitness pro. Noel shares how the indoor rowing franchise took a close look at its data, saw who was showing up, and leaned all the way into a smart, low-impact, high-intensity training model that's ideal for midlife adults.

This is more than a business case study—it's a roadmap for fitness professionals who want to grow by speaking directly to people over 40 in ways that are authentic, inclusive, and deeply motivating.

👤 Guest: Noel Miller

Bio:
Noel Miller is a longtime group fitness instructor and coach who now serves as the Manager of Training at Row House, a growing boutique fitness brand with more than 40 studios across the U.S. His passion for community, music-driven workouts, and lifelong vitality fuels his mission to make fitness accessible—and exciting—for people at every stage of life.

Links:

🧭 Episode Highlights

00:00 – Vitality at any age
Noel and Jay discuss redefining fitness as you age, and what it really means to feel “vital.”

02:00 – Meet Noel
A 30-year industry veteran, Noel shares his journey from aerobics classes in college to national leadership at Row House.

05:00 – From pandemic pivot to passion
How a job search in 2021 led Noel to Row House and eventually into a leadership role.

06:30 – The breakthrough research
Row House hired an agency to evaluate its brand, audience, and growth strategy — and found their core customer was over 40.

08:00 – Rowing as a longevity tool
Why rowing is ideal for people with joint issues, recovering from injuries, or wanting sustainable fitness.

10:00 – The full-body workout myth
Jay shares his surprise at how demanding rowing really is, and Noel explains why it works 85% of your muscles.

13:00 – Creating a campaign
How Row House launched a marketing refresh rooted in real testimonials, vitality, and inclusivity.

17:00 – HILIT: High-Intensity, Low-Impact Training
Why this training style is gaining ground and is ideal for midlife adults.

21:00 – From vanity to vitality
Jay and Noel reflect on shifting motivations for exercise, from looks to lifestyle.

25:00 – Social proof matters
Why Row House’s marketing now features real clients over 40 — and what other businesses can learn from it.

30:00 – The path forward
How Row House plans to keep growing with authenticity and purpose.

📚 Resources Mentioned

🎤 Host: Jay Croft
Jay helps fitness professionals grow their businesses by serving the over-50 market with clarity, confidence, and proven messaging.

🌐 Podcast Website: https://primefitcontent.com
📬 Contact: [email protected]
📱 Follow Jay:

Loved this episode? Share it with a friend or tag us on social using #OptimalAgingPodcast.

  continue reading

Chapters

1. Vitality And Aging Set The Stage (00:00:00)

2. Introducing Row House And New Focus (00:01:18)

3. Noel’s Background And Role (00:03:40)

4. Research Uncovers The 40+ Opportunity (00:05:20)

5. Why Rowing: Low Impact, Full Body (00:07:15)

6. Real Stories: From 94 To Knee Rehab (00:10:10)

7. Demystifying Rowing Technique (00:12:15)

8. Training Types: Endurance To Strength (00:15:10)

9. HILIT Explained And Benefits (00:18:00)

10. Low Impact For Joints And Longevity (00:20:20)

11. Marketing The Message: Vitality (00:22:20)

12. Vanity To Vitality: Motivation Shift (00:25:10)

13. Storytelling And Authentic Testimonials (00:28:00)

14. Beyond Boomers: Why 40+ Matters (00:31:10)

177 episodes

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