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How Row House Found Its Over-40 Marketing Niche, with Noel Miller
Manage episode 513899994 series 2798350
What happens when a national fitness brand realizes its best members are over 40? For Row House, it sparked a powerful new direction—and a brand refresh rooted in vitality, community, and smart training.
In this episode of the Optimal Aging Podcast, Jay Croft chats with Noel Miller, Row House's Manager of Training and a 30-year fitness pro. Noel shares how the indoor rowing franchise took a close look at its data, saw who was showing up, and leaned all the way into a smart, low-impact, high-intensity training model that's ideal for midlife adults.
This is more than a business case study—it's a roadmap for fitness professionals who want to grow by speaking directly to people over 40 in ways that are authentic, inclusive, and deeply motivating.
👤 Guest: Noel Miller
Bio:
Noel Miller is a longtime group fitness instructor and coach who now serves as the Manager of Training at Row House, a growing boutique fitness brand with more than 40 studios across the U.S. His passion for community, music-driven workouts, and lifelong vitality fuels his mission to make fitness accessible—and exciting—for people at every stage of life.
Links:
- Row House: https://www.therowhouse.com
- Instagram: https://www.instagram.com/noelmilleratl/
🧭 Episode Highlights
00:00 – Vitality at any age
Noel and Jay discuss redefining fitness as you age, and what it really means to feel “vital.”
02:00 – Meet Noel
A 30-year industry veteran, Noel shares his journey from aerobics classes in college to national leadership at Row House.
05:00 – From pandemic pivot to passion
How a job search in 2021 led Noel to Row House and eventually into a leadership role.
06:30 – The breakthrough research
Row House hired an agency to evaluate its brand, audience, and growth strategy — and found their core customer was over 40.
08:00 – Rowing as a longevity tool
Why rowing is ideal for people with joint issues, recovering from injuries, or wanting sustainable fitness.
10:00 – The full-body workout myth
Jay shares his surprise at how demanding rowing really is, and Noel explains why it works 85% of your muscles.
13:00 – Creating a campaign
How Row House launched a marketing refresh rooted in real testimonials, vitality, and inclusivity.
17:00 – HILIT: High-Intensity, Low-Impact Training
Why this training style is gaining ground and is ideal for midlife adults.
21:00 – From vanity to vitality
Jay and Noel reflect on shifting motivations for exercise, from looks to lifestyle.
25:00 – Social proof matters
Why Row House’s marketing now features real clients over 40 — and what other businesses can learn from it.
30:00 – The path forward
How Row House plans to keep growing with authenticity and purpose.
📚 Resources Mentioned
- Row House: https://www.therowhouse.com
🎤 Host: Jay Croft
Jay helps fitness professionals grow their businesses by serving the over-50 market with clarity, confidence, and proven messaging.
🌐 Podcast Website: https://primefitcontent.com
📬 Contact: [email protected]
📱 Follow Jay:
- Instagram: https://www.instagram.com/primefitcontent
- LinkedIn: https://www.linkedin.com/in/croftjay
Loved this episode? Share it with a friend or tag us on social using #OptimalAgingPodcast.
Chapters
1. Vitality And Aging Set The Stage (00:00:00)
2. Introducing Row House And New Focus (00:01:18)
3. Noel’s Background And Role (00:03:40)
4. Research Uncovers The 40+ Opportunity (00:05:20)
5. Why Rowing: Low Impact, Full Body (00:07:15)
6. Real Stories: From 94 To Knee Rehab (00:10:10)
7. Demystifying Rowing Technique (00:12:15)
8. Training Types: Endurance To Strength (00:15:10)
9. HILIT Explained And Benefits (00:18:00)
10. Low Impact For Joints And Longevity (00:20:20)
11. Marketing The Message: Vitality (00:22:20)
12. Vanity To Vitality: Motivation Shift (00:25:10)
13. Storytelling And Authentic Testimonials (00:28:00)
14. Beyond Boomers: Why 40+ Matters (00:31:10)
177 episodes
Manage episode 513899994 series 2798350
What happens when a national fitness brand realizes its best members are over 40? For Row House, it sparked a powerful new direction—and a brand refresh rooted in vitality, community, and smart training.
In this episode of the Optimal Aging Podcast, Jay Croft chats with Noel Miller, Row House's Manager of Training and a 30-year fitness pro. Noel shares how the indoor rowing franchise took a close look at its data, saw who was showing up, and leaned all the way into a smart, low-impact, high-intensity training model that's ideal for midlife adults.
This is more than a business case study—it's a roadmap for fitness professionals who want to grow by speaking directly to people over 40 in ways that are authentic, inclusive, and deeply motivating.
👤 Guest: Noel Miller
Bio:
Noel Miller is a longtime group fitness instructor and coach who now serves as the Manager of Training at Row House, a growing boutique fitness brand with more than 40 studios across the U.S. His passion for community, music-driven workouts, and lifelong vitality fuels his mission to make fitness accessible—and exciting—for people at every stage of life.
Links:
- Row House: https://www.therowhouse.com
- Instagram: https://www.instagram.com/noelmilleratl/
🧭 Episode Highlights
00:00 – Vitality at any age
Noel and Jay discuss redefining fitness as you age, and what it really means to feel “vital.”
02:00 – Meet Noel
A 30-year industry veteran, Noel shares his journey from aerobics classes in college to national leadership at Row House.
05:00 – From pandemic pivot to passion
How a job search in 2021 led Noel to Row House and eventually into a leadership role.
06:30 – The breakthrough research
Row House hired an agency to evaluate its brand, audience, and growth strategy — and found their core customer was over 40.
08:00 – Rowing as a longevity tool
Why rowing is ideal for people with joint issues, recovering from injuries, or wanting sustainable fitness.
10:00 – The full-body workout myth
Jay shares his surprise at how demanding rowing really is, and Noel explains why it works 85% of your muscles.
13:00 – Creating a campaign
How Row House launched a marketing refresh rooted in real testimonials, vitality, and inclusivity.
17:00 – HILIT: High-Intensity, Low-Impact Training
Why this training style is gaining ground and is ideal for midlife adults.
21:00 – From vanity to vitality
Jay and Noel reflect on shifting motivations for exercise, from looks to lifestyle.
25:00 – Social proof matters
Why Row House’s marketing now features real clients over 40 — and what other businesses can learn from it.
30:00 – The path forward
How Row House plans to keep growing with authenticity and purpose.
📚 Resources Mentioned
- Row House: https://www.therowhouse.com
🎤 Host: Jay Croft
Jay helps fitness professionals grow their businesses by serving the over-50 market with clarity, confidence, and proven messaging.
🌐 Podcast Website: https://primefitcontent.com
📬 Contact: [email protected]
📱 Follow Jay:
- Instagram: https://www.instagram.com/primefitcontent
- LinkedIn: https://www.linkedin.com/in/croftjay
Loved this episode? Share it with a friend or tag us on social using #OptimalAgingPodcast.
Chapters
1. Vitality And Aging Set The Stage (00:00:00)
2. Introducing Row House And New Focus (00:01:18)
3. Noel’s Background And Role (00:03:40)
4. Research Uncovers The 40+ Opportunity (00:05:20)
5. Why Rowing: Low Impact, Full Body (00:07:15)
6. Real Stories: From 94 To Knee Rehab (00:10:10)
7. Demystifying Rowing Technique (00:12:15)
8. Training Types: Endurance To Strength (00:15:10)
9. HILIT Explained And Benefits (00:18:00)
10. Low Impact For Joints And Longevity (00:20:20)
11. Marketing The Message: Vitality (00:22:20)
12. Vanity To Vitality: Motivation Shift (00:25:10)
13. Storytelling And Authentic Testimonials (00:28:00)
14. Beyond Boomers: Why 40+ Matters (00:31:10)
177 episodes
All episodes
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