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Why Shippers Need Brokers and How to Handle Load Hostage Situations | Final Mile 108
Manage episode 502520002 series 3524041
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:
🚫 How to address customers that ask for quotes but never award you business
🤝 Why shippers use brokers instead of going direct to carriers
⚖️ Breaking down negotiating during a hostage load situation
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Chapters
1. Why Shippers Need Brokers and How to Handle Load Hostage Situations | Final Mile 108 (00:00:00)
2. The Final Mile Q&A Session (00:00:38)
3. A Failed Sales Approach Story (00:01:06)
4. Handling Non-Responsive Quote Requests (00:05:07)
5. Why Shippers Need Brokers (00:09:09)
6. Addressing Load Hostage Situations (00:14:50)
7. Closing Thoughts and Farewell (00:20:19)
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