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Freight 360

Freight 360

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It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski. New episodes every Friday and our Q&A series "The Final Mile" every Tuesday. Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news. If you have a question you would like answered on our show visit the website below or leave a comment where ...
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Join Rick Watson, 20+ year eCommerce veteran and CEO & Founder of RMW Commerce, to hear all the latest in the world of eCommerce — from established players like Amazon and Shopify to the new startups, fresh off their latest round of funding. From Marketplaces to Direct-to-Consumer to Supply Chain to Payments, it’s all here. New episodes every Monday, just in time for your morning commute! Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/ ...
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Supply chain disruption is unpredictable and ultimately unavoidable. In a market that is dealing with tariff stress, dynamic regulatory changes, and even geopolitical instability, shippers are often left guessing as to how best to stay afloat in the churn. One potential lifeboat can be the effective use of multimodal logistics. But how do you know …
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🧭 Difference between shippers and receivers in various contexts? 💸 How to fight excessive shipper fees fairly? 🏢 Can carrier and broker share the same address? 🚨 How do brokers recover after cargo fraud or loss? Support Our Sponsors: Freight Collection Solutions - Click …
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Today on our show: Commercetools CEO is out, so what’s next? Bigcommerce partners with Paypal to improve monetization Will the new Ulta Beauty marketplace cook? Shopify and Lovable Integration Shows a Fire and Motion Strategy - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPO…
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Anger over low rates won’t move freight, so Nate and Ben sit down with carrier advocate Avante “CDL Shorty” Jackson to break down the real issues dividing brokers and carriers. They unpack market pressure, ELD manipulation, and fraud prevention while tackling the transparency debate and costs on both sides. Tune in for practical steps to rebuild tr…
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SPECIAL INBOUND LOGISTICS VIDEO PODCAST SERIES: See the full video here: https://www.inboundlogistics.com/video-podcasts/ Jonathan Parks of iGPS discusses the evolution of pallets from basic commodities to essential supply chain intelligence tools. iGPS utilizes durable, lightweight, and recyclable plastic pallets that offer significant advantages …
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 How many brokers carry their own insurance vs. just rely on their bond and the carrier’s insurance? 🗣️ Tips from experienced brokers on booking trucks and improving negotiation skills for newcomers. 🚛 Do brokers prefer working with owner-operators, small fleets, or lar…
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Today on our show: Walmart Partners With OpenAI, Cannot Hold Back the Tide S&P Global Puts Tariff Costs at $1.2T This Year Salesforce Partners With OpenAI Saks Struggles to Deliver in Q2 - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mira…
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Freight enforcement headlines miss the real story: capacity shifts. DAT’s Dean Croke joins us to unpack how English-language crackdowns, CDL scrutiny, and chameleon carriers distort regional rates even as national averages stay flat. Shippers are squeezing savings while fleets run razor-thin, propped up by cheap diesel and slow repos—supports that …
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📍 What are some good live tracking platforms for simple on/off tracking? 🏬 Are there any good platforms for searching warehousing options? 🚛 How should I calculate the amount to pay a carrier for their deadhead miles? Support Our Sponsors: Freight Collection Solutions - …
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SPECIAL INBOUND LOGISTICS VIDEO PODCAST SERIES: See the full video here: https://www.inboundlogistics.com/video-podcasts/ DO YOU WANT TO RESPOND TO THIS EPISODE? Call our Dialog Line: 888-878-3247 DOWNLOAD THE NEW INBOUND LOGISTICS APP featuring the updated and expanded Logistics Planner! Available on iTunes and the Google Play Store: bit.ly/ILMagA…
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Today on our show: Process Re-Engineering Is a Key Skill in the Age of AI Stripe Link Moving More Consumer Facing Is OpenAI Building a Super App? Shopify CRO Bobby Morrison Forced Out - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl.…
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Two stolen truckloads of premium tequila just exposed how deep freight fraud runs—from double brokering and GPS spoofing to carrier identity theft—plus we are seeing real DOT and ICE enforcement on the road. As non-compliant fleets vanish, rates are rising even while volumes stay nearly the same, revealing how much “ghost capacity” never belonged i…
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In this second episode of The CEO Spot, Rick Watson sits down with Matt Harris, Founder of Harris Digital. The interviews were conducted at Shoptoberfest 2025, discussing the state of B2B e-commerce and the challenges of 'hard commerce' faced by manufacturers and distributors. Harris explains that many companies struggle with legacy ERP systems, an…
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Today on our show: ChatGPT Is Actually The Ultimate In Influencer-Driven Commerce OpenAI x Stripe Agentic Commerce Protocol Has Makings of Silicon Valley Catfight - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcomme…
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Cash flow isn’t just paperwork—it’s survival for a freight business. In this episode, attorney Cristina Belaval (Freight Collection Solutions) and consultant Janie Howerton share the habits, documents, and legal tools that actually get brokers and carriers paid. From weekly AR routines and clean invoicing to lien rights, setoffs, and collection str…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🔒 Broker Liability – Who really carries the risk when loads are stolen through identity theft? 💻 Tech Stack – Best TMS and accounting software for new brokers. 👥 Agent Growth – Where to find reliable broker agents and how to structure fair, competitive pay. Support Our S…
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Today on our show: What the Hell Will Happen At Tiktok? Ryder Releases New eCommerce Study Klaviyo Innovations Made Possible By Different Ecosystem Approach OpenAI Announces They Are Pursuing Ads - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsore…
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The trucking industry faces a major safety crisis—1 in 5 trucks shouldn’t be on the road, 97% of carriers lack safety ratings, and nearly a quarter of drivers stopped during inspections don’t even have a CDL. At the TIA Policy Forum in D.C., industry leaders pushed for long-delayed safety standards and legislation like the Household Goods Shipping …
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Today on our show: Google and Paypal Announce New Commerce Partnership Fireside Chat With Andy Jassy at Amazon Accelerate Conference The First Q4 Holiday Predictions Appear - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Rithum. https://ww…
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The FMCSA’s sudden shutdown of data feeds threw brokers, carriers, and safety officials into chaos, cutting off access to critical verification tools and exposing major vulnerabilities in the freight system. Criminals are already exploiting these gaps by hijacking FMCSA credentials, altering carrier info, and stealing loads—while the agency fails t…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Tips for new freight brokers 🎓 How to get training as a freight agent 🛑 Dealing with false reports on Carrier411 Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10…
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We have a special episode of the podcast this week. Today we preview a new podcast from RMW Commerce — actually a Youtube Exclusive, called “Oh Shift! Where SaaS Meets AI”. In this week’s episode, I interview the Shailesh Kumar, the SVP Of Engineering at Salesforce Commrece Cloud to talk about the company’s approach and pilots in the world of AI an…
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Veteran trucker Gord Magill joins the podcast to dismantle the “driver shortage” myth. He exposes how cheap labor schemes, like Nebraska recruiting Kenyan drivers, fuel exploitation while rates stay low and safety violations rise. Gord on X: https://x.com/GordMagill/ Gord's Substack: https://autonomoustruckers.substack.com/ Support Our Sponsors: Fr…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚚 Factoring roadblock: New broker stuck on net-30 factoring with no quick pay — is there a workaround? 📞 Building a book: How can a new broker land shippers and sharpen cold-calling strategy? 🏛️ Gov’t freight: Which business certifications actually help brokers win gover…
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Today on our show: Shopify Betting Big on Design Amazon Still Stuck Muddling Through Day 2 Why Software Sales Is Still Hard in 2025 A New Podcast where SaaS Meets AI: Oh Shift - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https:/…
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The trucking industry is being rocked by fraud schemes that threaten honest brokers, carriers, and shippers. In this episode, Justin Martin (SuperTrucker) exposes tactics like ELD tampering, stolen trailers, and “chameleon carriers” that exploit loopholes and undercut legitimate businesses. He shares red flags to spot, why rates remain depressed, a…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ❓ How do I scale past $10K/month when my current customers are all small? How do I win bigger shippers, and how should my prospecting and pitch change? 🚚 I got a load from a customer — how do I find a truck now? 🇨🇦 As a broker, can I move CAN–CAN (intra-Canada) loads? 🌍 …
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Today on our show: Best Buy Relaunches Its Marketplace Target Earnings: Like a Slow-Moving Train Wreck Upcoming RMW Commerce Events in Second Half of the Year Walmart Raises Revenue Guidance in Earnings Call - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode…
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The ELD mandate was supposed to make highways safer, but instead it’s created one of the biggest security and safety risks in trucking. On this episode, Danielle Chaffin exposes how fraudulent ELDs fuel crashes, enable drivers to break hours-of-service rules, and leak sensitive cargo data—putting every family on the road at risk. Danielle on X: htt…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚫 How to address customers that ask for quotes but never award you business 🤝 Why shippers use brokers instead of going direct to carriers ⚖️ Breaking down negotiating during a hostage load situation Support Our Sponsors: Freight Collection Solutions - Click Here QuikSko…
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Join Rick and special guest Nate Skiver, founder of LPF Spend Management, as they dive into a fiery discussion about the state of shipping in e-commerce. In this spicy wing-eating challenge, Nate debunks a major shipping myth and shares his expertise from over two decades in the retail and consulting world. In this episode, we explore: The biggest …
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Top freight sales pros don’t win with flashy pitches or closing tricks—they succeed by truly listening. This episode shows how strategic questioning, genuine curiosity, and overcoming ego-driven barriers create the trust and understanding that drive lasting customer relationships. Support Our Sponsors: Freight Collection Solutions - Click Here Quik…
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SPECIAL INBOUND LOGISTICS VIDEO PODCAST SERIES: See the full video here: https://www.inboundlogistics.com/video-podcasts/ DO YOU WANT TO RESPOND TO THIS EPISODE? Call our Dialog Line: 888-878-3247 DOWNLOAD THE NEW INBOUND LOGISTICS APP featuring the updated and expanded Logistics Planner! Available on iTunes and the Google Play Store: bit.ly/ILMagA…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Bulk Tanker Profitability – Which pays more for dedicated contracts: food-grade or non-hazmat chemical tankers? We break down the pros, cons, and market factors so you can chase the best rates. 📧 Email-Only Prospects – Stuck with a shipper who only wants to email? Lear…
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Today on our show: We Once Made a Deal with Google. The Deal Has Changed The Unspoken AI Enthusiasm Gap At Large Companies The Road Ahead for Commerce.com An Update On Gnawing Your Arm Off, or Replatforming - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode …
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Learn how to turn your freight brokerage into a business that thrives without you. We’ll cover the first hires you should make, how to protect and transfer customer relationships, and the smart way to structure your business for maximum value. Whether you’re selling soon or years from now, these strategies will set you up for long-term success. Sup…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Is demand for freight brokers declining, and are small brokers still relevant? ❄️ Tips for finding carriers for 2–3 pallet frozen LTL loads. 🛣️ How to transition from owner-operator to freight broker. 💸 What to do if you misquote a load and face a potential loss. Suppo…
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Today on our show: Amazon Reports Earnings, Dogged by AI Questions Shopify Q2 Earnings Show Its Not Going Anywhere Klaviyo Delivers Growth, But Efficiency Still Lacking Recap from Austin: Auctane’s Spicy Innovation Delivered Event - and finally, The Investor Minute which contains 4 items this week from the world of venture capital, acquisitions, an…
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DAT’s acquisition of Convoy’s tech platform marks a major leap in freight innovation—pairing the largest load board with cutting-edge automation. Bill Driegert, EVP at DAT and co-founder of Uber Freight, explains how the platform streamlines carrier procurement, automates up to 98% of loads, and slashes brokerage costs. With DAT’s full ecosystem—lo…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Customer keeps asking for quotes but never books — what to do? 📈 How to find new shippers and grow beyond one customer. 🚨 Carrier holding freight hostage — who do you report it to? Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free T…
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Today on our show: Bigcommerce Rebrands as Just Commerce UPS Q2 Earnings Highlights Strange Economic Times Last Flight of the Aggregator: OpenStore Valuation Burns Amazon Pulled out of Google Shopping for AI, not for Advertising - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and …
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How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help companies survive downturns and stay competitive when margins shrink. Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy. 🤬 Broker Backlash: Trucker calls brokers “legal scammers” and slams their role in the industry. 🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts for leads…
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The growth of e-commerce continues at speed and keeping up with the demand is a challenge for any business. Companies that adapt best to the changing demands can reap the benefits like cost-savings and efficiency gains which lead to bigger and better growth. Smart load planning is a tool that warehouses can leverage to address the changing needs of…
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AI isn’t the future—it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks. Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free …
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles. Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now re…
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Today’s freight thieves are no longer just hijackers—they're hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods. We reveal how the…
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In this debut episode of The CEO Spot, Rick Watson sits down with Dipti Desai, Founder and CEO of crstl, for an unfiltered look into one of the most quietly powerful protocols in commerce—EDI. From her early days as an electrical engineer in Silicon Valley to building mission-critical infrastructure for today’s omni-channel brands, Dipti shares the…
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Today on our show: NRF Files Suit Against NY State Law Why Is There No Best Practice for ECommerce Org Structure Amazon Quietly Cornering Market on Robot Patents LuluLemon in Markdown Hell - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mi…
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