Best Freight360 Podcasts (2025)

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🚚 No ELD, No Load? How ELD-Exempt Carriers Really Get Booked | Final Mile 124 14:32

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2d ago14:32

14:32

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚨 Fraud Alert: Fake carrier showed legit tracking, took a $2K fuel advance, never picked up the load 🚚 ELD Question: How do ELD-exempt carriers get set up on Highway? 🧠 Broker Tools: What’s the best CRM for a freight broker? Support Our Sponsors: Freight Collection Solut…

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💥 $2,000 Fuel Advance Lost — Here’s What Actually Happened | Episode 324 53:41

6d ago53:41

53:41

We break down a real Idaho-to-Florida scam where clean onboarding, fake documents, and convincing GPS pings led to a $2,000 fuel advance disappearing without a pickup. With tender rejections climbing past 10%, tighter capacity is nudging rates up—and making organized fraud more profitable—so we walk through the policy signals, tracking pitfalls, an…

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How New Freight Brokers Win In A Loose Market | Final Mile 123 26:58

10d ago26:58

26:58

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Is There Still Opportunity for New Brokers? — Is there still enough freight for new brokers to make real money? 🚨 Broker–Carrier Communication — Why are carriers getting flagged for normal follow-ups while brokers penalize basic communication preferences? 💰 Comp Plan R…

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Get Your Freight Brokerage Ready for Next Year | Episode 323 1:02:12

14d ago1:02:12

1:02:12

Ever feel like you’re moving more freight but keeping less money? This breaks down a real year-end audit showing where margin leaks happen—from accounts and lanes to tech stack waste—and how to tweak them. It’s a practical playbook for tracking the right metrics, cutting silent costs, and making next year smarter, not just busier. Support Our Spons…

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Why Unpredictable Freight Makes Brokers Essential | Final Mile 122 21:58

17d ago21:58

21:58

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚚 Which industries have the highest demand and best success rates for freight brokers? 🔍 When using DAT, how do you deal with carriers showing fraud signals or safety issues? 🧱 For someone who just opened their freight brokerage, what helps new owners succeed early? Supp…

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CRM Tips for Freight Brokers | Episode 322 1:04:30

21d ago1:04:30

1:04:30

Prospecting shouldn’t feel like starting from zero every time. This episode shows you how to turn your CRM into a real-time command center—tracking every activity, contact, quote, and next step so you always pick up the conversation with clarity. With clean structure, smart custom fields, and email integration, you can instantly filter prospects, b…

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Broker Wants You To Pay $350 Before Loading? | Final Mile 121 15:06

1M ago15:06

15:06

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🛑 Getting off a broker’s DNU vs new MC 🔍 Steps to verify a carrier before tendering freight 💰 Broker demanding $350 extra insurance—scam or legit? Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free Trial: Click Here Levity: Click Here …

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Training New Hires That Actually Stick | Episode 321 50:39

1M ago50:39

50:39

This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in …

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Special Release: Training on the Basics with #TheFreightCoach 27:45

1M ago27:45

27:45

Want a freight sales edge that actually works? We break down how repeatable habits, niche focus, and real conversations turn new brokers into confident closers—no fluff, just a proven playbook built on consistent activity, early call reps, and mentorship that sharpens judgment. In a world of automation, the human moat still wins: real tone, real tr…

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The Truth About Freight Agents | Final Mile 120 30:57

1M ago30:57

30:57

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📞 Posting vs Calling Carriers: When do brokers post loads vs make call-outs? 🚩 Carrier Red Flags: What carrier clues reveal fraud or double-brokering risk? 🧾 Freight Agent Onboarding: How do owners manage docs, pay, and training? Support Our Sponsors: Freight Collection …

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From Solo Freight Broker To Business Owner | Episode 320 1:02:50

1M ago1:02:50

1:02:50

Ready to stop “owning your job” and start owning a brokerage that grows without you? This episode maps the move from solo broker to small business owner—how to know when you’re maxed out, who to hire first, and how to set up systems that make growth calm, not chaotic. We’ll cover reclaiming selling time with support roles, automations, and clear ex…

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How Freight Brokers Choose Insurance, TMS, And Compliance Tools | Final Mile 119 14:07

1M ago14:07

14:07

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💸 Best cargo insurance options for per-load coverage. 📲 Top tools for creating rate cons and checking carrier compliance 🚨 Helping a carrier flagged for fraud on Highway — ELD mix-ups and review delays. Support Our Sponsors: Freight Collection Solutions - Click Here Quik…

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Who's Liable When Freight Bills Go Unpaid | Episode 319 1:08:58

2M ago1:08:58

1:08:58

When freight moves but the carrier doesn’t get paid, who’s liable? Freight collections pros Cristina Belaval and Edgar Davison break down unpaid freight, bills of lading, and Section 7 non-recourse in plain English. They explain why shippers and consignees can still be on the hook, how to avoid double brokering and bad billing entries, and the prac…

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Using CIA Spy Skills To Stop Freight Fraud (with Ryan Joyce) | Episode 318 1:01:02

2M ago1:01:02

1:01:02

Ryan Joyce, former CIA spy, now applies CIA-level tradecraft to protect brokers, carriers, and shippers from modern freight scams. The key lesson: safety isn’t security. Perfect inspections won’t stop a stolen load, and fake digital vetting is easy to spoof. What works is physical truth. genlogs built a network of roadside sensors tracking millions…

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A $350 fine on a $500 load?!? | Final Mile 117 18:52

2M ago18:52

18:52

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🧭 Difference between shippers and receivers in various contexts? 💸 How to fight excessive shipper fees fairly? 🏢 Can carrier and broker share the same address? 🚨 How do brokers recover after cargo fraud or loss? Support Our Sponsors: Freight Collection Solutions - Click …

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A Driver's Take on Brokers, Rate Transparency, & More (with CDL Shorty, Avante Jackson) | Episode 317 1:26:11

2M ago1:26:11

1:26:11

Anger over low rates won’t move freight, so Nate and Ben sit down with carrier advocate Avante “CDL Shorty” Jackson to break down the real issues dividing brokers and carriers. They unpack market pressure, ELD manipulation, and fraud prevention while tackling the transparency debate and costs on both sides. Tune in for practical steps to rebuild tr…

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Carrier and Insurance Selection for Freight Brokers | Final Mile 116 15:07

2M ago15:07

15:07

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 How many brokers carry their own insurance vs. just rely on their bond and the carrier’s insurance? 🗣️ Tips from experienced brokers on booking trucks and improving negotiation skills for newcomers. 🚛 Do brokers prefer working with owner-operators, small fleets, or lar…

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Freight Enforcement, Rates, and the Real Capacity Story (with Dean Croke of DAT) | Episode 316 1:02:44

2M ago1:02:44

1:02:44

Freight enforcement headlines miss the real story: capacity shifts. DAT’s Dean Croke joins us to unpack how English-language crackdowns, CDL scrutiny, and chameleon carriers distort regional rates even as national averages stay flat. Shippers are squeezing savings while fleets run razor-thin, propped up by cheap diesel and slow repos—supports that …

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Tracking Tools, Warehousing, & Deadhead Pay | Final Mile 115 16:43

2M ago16:43

16:43

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📍 What are some good live tracking platforms for simple on/off tracking? 🏬 Are there any good platforms for searching warehousing options? 🚛 How should I calculate the amount to pay a carrier for their deadhead miles? Support Our Sponsors: Freight Collection Solutions - …

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Has DOT Enforcement Impacted Rates? | Episode 315 1:02:02

3M ago1:02:02

1:02:02

Two stolen truckloads of premium tequila just exposed how deep freight fraud runs—from double brokering and GPS spoofing to carrier identity theft—plus we are seeing real DOT and ICE enforcement on the road. As non-compliant fleets vanish, rates are rising even while volumes stay nearly the same, revealing how much “ghost capacity” never belonged i…

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Freight Fraud, Dispatching, and TWIC Cards | Final Mile 114 16:45

3M ago16:45

16:45

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ❓ Are dispatchers — especially foreign dispatchers — damaging the industry? What could be the reasons, and how can dispatchers improve to play a positive role? 📱 Could brokers require carriers to use GPS tracking and provide quick video/photo verification at pickup? How …

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Freight Collections: How to Protect Cash, Enforce Liens, and Survive Slow Pay | Episode 314 1:13:58

3M ago1:13:58

1:13:58

Cash flow isn’t just paperwork—it’s survival for a freight business. In this episode, attorney Cristina Belaval (Freight Collection Solutions) and consultant Janie Howerton share the habits, documents, and legal tools that actually get brokers and carriers paid. From weekly AR routines and clean invoicing to lien rights, setoffs, and collection str…

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Broker Risks, Tech Choices, and Agent Recruiting | Final Mile 113 22:32

3M ago22:32

22:32

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🔒 Broker Liability – Who really carries the risk when loads are stolen through identity theft? 💻 Tech Stack – Best TMS and accounting software for new brokers. 👥 Agent Growth – Where to find reliable broker agents and how to structure fair, competitive pay. Support Our S…

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Fighting for Change: Inside the TIA Policy Forum | Episode 313 1:05:17

3M ago1:05:17

1:05:17

The trucking industry faces a major safety crisis—1 in 5 trucks shouldn’t be on the road, 97% of carriers lack safety ratings, and nearly a quarter of drivers stopped during inspections don’t even have a CDL. At the TIA Policy Forum in D.C., industry leaders pushed for long-delayed safety standards and legislation like the Household Goods Shipping …

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The FMCSA Data Crisis (with Danielle Chaffin) | Episode 312 1:06:50

3M ago1:06:50

1:06:50

The FMCSA’s sudden shutdown of data feeds threw brokers, carriers, and safety officials into chaos, cutting off access to critical verification tools and exposing major vulnerabilities in the freight system. Criminals are already exploiting these gaps by hijacking FMCSA credentials, altering carrier info, and stealing loads—while the agency fails t…

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Gatekeepers, False Reports, and Other Freight Broker Headaches | Final Mile 111 18:35

3M ago18:35

18:35

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Tips for new freight brokers 🎓 How to get training as a freight agent 🛑 Dealing with false reports on Carrier411 Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10…

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Trucking's Death Spiral: Safety, Wages, and Foreign Labor | Episode 311 1:16:22

3M ago1:16:22

1:16:22

Veteran trucker Gord Magill joins the podcast to dismantle the “driver shortage” myth. He exposes how cheap labor schemes, like Nebraska recruiting Kenyan drivers, fuel exploitation while rates stay low and safety violations rise. Gord on X: https://x.com/GordMagill/ Gord's Substack: https://autonomoustruckers.substack.com/ Support Our Sponsors: Fr…

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Overcoming Broker Obstacles | Final Mile 110 20:48

4M ago20:48

20:48

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚚 Factoring roadblock: New broker stuck on net-30 factoring with no quick pay — is there a workaround? 📞 Building a book: How can a new broker land shippers and sharpen cold-calling strategy? 🏛️ Gov’t freight: Which business certifications actually help brokers win gover…

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The Scam Economy of Freight (with Justin Martin) | Episode 310 1:13:05

4M ago1:13:05

1:13:05

The trucking industry is being rocked by fraud schemes that threaten honest brokers, carriers, and shippers. In this episode, Justin Martin (SuperTrucker) exposes tactics like ELD tampering, stolen trailers, and “chameleon carriers” that exploit loopholes and undercut legitimate businesses. He shares red flags to spot, why rates remain depressed, a…

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Finding Trucks, Crossing Borders, and Growing Your Customer Base | Final Mile 109 18:32

4M ago18:32

18:32

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ❓ How do I scale past $10K/month when my current customers are all small? How do I win bigger shippers, and how should my prospecting and pitch change? 🚚 I got a load from a customer — how do I find a truck now? 🇨🇦 As a broker, can I move CAN–CAN (intra-Canada) loads? 🌍 …

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Uncovering the ELD Fraud Crisis (with Danielle Chaffin) | Episode 309 1:13:46

4M ago1:13:46

1:13:46

The ELD mandate was supposed to make highways safer, but instead it’s created one of the biggest security and safety risks in trucking. On this episode, Danielle Chaffin exposes how fraudulent ELDs fuel crashes, enable drivers to break hours-of-service rules, and leak sensitive cargo data—putting every family on the road at risk. Danielle on X: htt…

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Why Shippers Need Brokers and How to Handle Load Hostage Situations | Final Mile 108 20:52

4M ago20:52

20:52

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚫 How to address customers that ask for quotes but never award you business 🤝 Why shippers use brokers instead of going direct to carriers ⚖️ Breaking down negotiating during a hostage load situation Support Our Sponsors: Freight Collection Solutions - Click Here QuikSko…

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Improving Your Sales Skills as a Freight Broker | Episode 308 55:19

4M ago55:19

55:19

Top freight sales pros don’t win with flashy pitches or closing tricks—they succeed by truly listening. This episode shows how strategic questioning, genuine curiosity, and overcoming ego-driven barriers create the trust and understanding that drive lasting customer relationships. Support Our Sponsors: Freight Collection Solutions - Click Here Quik…

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Tanker Loads, Prospecting, and Authority Aging | Final Mile 107 16:10

4M ago16:10

16:10

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Bulk Tanker Profitability – Which pays more for dedicated contracts: food-grade or non-hazmat chemical tankers? We break down the pros, cons, and market factors so you can chase the best rates. 📧 Email-Only Prospects – Stuck with a shipper who only wants to email? Lear…

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Preparing Your Freight Brokerage for Succession | Episode 307 59:32

5M ago59:32

59:32

Learn how to turn your freight brokerage into a business that thrives without you. We’ll cover the first hires you should make, how to protect and transfer customer relationships, and the smart way to structure your business for maximum value. Whether you’re selling soon or years from now, these strategies will set you up for long-term success. Sup…

1
Survival in a Changing Market | Final Mile 106 18:19

5M ago18:19

18:19

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Is demand for freight brokers declining, and are small brokers still relevant? ❄️ Tips for finding carriers for 2–3 pallet frozen LTL loads. 🛣️ How to transition from owner-operator to freight broker. 💸 What to do if you misquote a load and face a potential loss. Suppo…

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DAT's Convoy Acquisition: Transforming Freight Automation | Episode 306 51:30

5M ago51:30

51:30

DAT’s acquisition of Convoy’s tech platform marks a major leap in freight innovation—pairing the largest load board with cutting-edge automation. Bill Driegert, EVP at DAT and co-founder of Uber Freight, explains how the platform streamlines carrier procurement, automates up to 98% of loads, and slashes brokerage costs. With DAT’s full ecosystem—lo…

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Growing Your Book of Business & Hostage Loads | Final Mile 105 20:52

5M ago20:52

20:52

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Customer keeps asking for quotes but never books — what to do? 📈 How to find new shippers and grow beyond one customer. 🚨 Carrier holding freight hostage — who do you report it to? Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free T…

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How to Manage Your Brokerage's Profits in Market Cycles | Episode 305 59:24

5M ago59:24

59:24

How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help companies survive downturns and stay competitive when margins shrink. Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get…

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Bids and RFPs for Freight Brokers | Final Mile 104 19:52

5M ago19:52

19:52

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy. 🤬 Broker Backlash: Trucker calls brokers “legal scammers” and slams their role in the industry. 🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts for leads…

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AI Revolutionizing Freight | Episode 304 1:02:06

5M ago1:02:06

1:02:06

AI isn’t the future—it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks. Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free …

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Broker vs Dispatcher & More | Final Mile 103 16:40

5M ago16:40

16:40

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles. Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now re…

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Protecting Your Customer's Shipments | Episode 303 58:47

6M ago58:47

58:47

Today’s freight thieves are no longer just hijackers—they're hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods. We reveal how the…

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Market Shifts and Innovation with QuikSkope | Episode 302 54:49

6M ago54:49

54:49

In this episode, Ben Kowalski and Mike Fullam break down current freight market challenges, including tariffs and shifting consumer habits. They also discuss the new version of QuiksSkope, a tool designed to combat freight fraud and improve accountability in the transportation industry. Support Our Sponsors: Freight Collection Solutions - Click Her…

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Expedite Loads, CWT vs Linehaul Rates | Final Mile 101 19:45

6M ago19:45

19:45

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Expedite freight for aerospace industry Flat rates vs. CWT – how to switch Quoting linehaul-only rates without fuel Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 1…

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Why Most Freight Sales Reps Fail | Episode 301 56:46

6M ago56:46

56:46

Why do 95% of new sales reps wash out in their first year? This episode uncovers the mindset shifts, psychological hurdles, and authentic communication strategies that separate top freight brokers from those who struggle. Whether you're building a sales team or trying to thrive in the industry yourself, you'll get actionable insights to transform y…

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Securing Your Freight: Insurance, Theft Prevention, and Broker Best Practices | Final Mile 100 15:37

6M ago15:37

15:37

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: "What insurance coverage does a freight broker actually need—Contingent Cargo, General Liability, or both?" "Two friends had loads stolen due to email hacks—how can brokers prevent this type of fraud?" "Should brokers call a driver before booking, or is email confirmatio…

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Our Best Freight Brokerage Advice | Episode 300 54:52

6M ago54:52

54:52

We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you're new or seasoned, these fundamental…

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Software, LTL, & Low Rates | Final Mile 99 21:13

6M ago21:13

21:13

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices. 🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments. 🥔 What to do when shippers underpay: Can brokers ask for more money without damaging relationships…

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Moving DoD Freight | Episode 299 52:34

6M ago52:34

52:34

Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really works—from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You'll also hear firsthand stories and relati…