🎮 Game-based assessments: playful gimmick or powerful hiring tool? In this episode, founders Fleur and Charlotte challenge the biggest assumptions: 👴 Do older candidates struggle with game-based formats? 👩‍💼 Are they suitable for senior and white-collar roles? 📱 Does tech savviness or gaming background affect results? The answer? Not according to t…

Many organisations assume that predefined competency profiles can be applied across industries. But is that the best approach? In this episode, we explore: 🔹 Why organisational context matters in hiring decisions 🔹 The risks of misinterpreting competencies in assessments 🔹 How internal benchmarking leads to better hiring outcomes 🔹 The retail case …

Has simplifying job applications gone too far? In this episode, Charlotte and Fleur explore how the fear of losing candidates made many companies strip down application processes to the bare minimum. In recent years, companies have moved towards one-click applications, assuming that reducing friction improves the candidate experience. But does maki…

Hiring the right candidate goes beyond assessing skills and qualifications—behaviour is a key factor in long-term success and team cohesion. However, many organisations still prioritise cognitive abilities while overlooking behavioural traits that influence employee retention. In this episode, Fleur and Charlotte discuss why behavioural misalignmen…

Hiring decisions are often reactive: we try to fill vacancies as quickly as possible, but is that the best approach? In this episode, we dive into the topic of predictive recruitment: why it's becoming so prominent, how organizations can use it to combat talent shortages, and what data you need to make recruitment a predictive engine. We explain th…

In this conversation, the speakers reflect on key lessons from 2024 and share their goals for the year ahead. From fostering team development to celebrating milestones and staying connected to their mission, the vision for 2025 is one of purpose, growth, and appreciation for the journey. What’s your vision for growth in 2025? Share your thoughts wi…

In this episode of the "Oops! I’m Biased Podcast," we explore Intuition Bias and its impact on recruitment. We start by defining Intuition Bias and discussing how it can influence our judgments based on gut feelings rather than objective information. We then examine various scenarios where Intuition Bias comes into play. Our discussion extends to t…

In this episode of the "Oops! I’m Biased Podcast," we delve into Fundamental Attribution Error and its impact on recruitment. We begin by defining Fundamental Attribution Error and by discussing various scenarios where this bias appears, both in work and personal contexts. Our conversation extends to the recruitment process, highlighting how this b…

In this episode of the "Oops! I’m Biased Podcast," we dive into Outcome Bias and its effects on our decision-making processes. Join us as we explore the intricacies of this cognitive bias and its implications in recruitment. We begin by defining Outcome Bias and examining how it influences our judgments. We then discuss various scenarios where Outc…

In this episode of the "Oops! I’m Biased Podcast," we delve into the concept of Recency Bias and its significant effects on recruitment. We discuss what Recency Bias is and how it can influence our judgments and behaviors, various scenarios where Recency Bias comes into play, providing relatable examples to illustrate impact. Our discussion then sh…

In this episode of the "Oops! I’m Biased Podcast," we are thrilled to have Zsuzsanna Békéssy join us to explore the intricate concept of Self Report Bias and its significant implications in both our personal and professional lives. Zsuzsanna, an expert in cognitive biases and their impact on decision-making, shares her valuable insights on recogniz…

In this episode of the "Oops! I’m Biased Podcast," we are excited to welcome Thorbjorn Bengtson, a distinguished expert in recruitment and Diversity, Equity, and Inclusion (DE&I). Thorbjorn, associated with the Institute of Recruitment, brings a wealth of knowledge and experience to our discussion on fairness in recruitment practices. Our conversat…

In this episode of "Oops! I’m Biased Podcast," we speak to Glenn Ferguson, DE&I Lead and Manager of Talent Acquisition at Catawiki, to discuss the crucial role of Diversity, Equity, and Inclusion (DE&I) in recruitment. Glenn, a seasoned professional with extensive experience both in-house and agency-side, shares his unique perspective on fostering …

In this episode, we're joined by Stephen Rhyne, recruitment & onboarding expert and CEO at ConveYour, to tackle the complexities of mass recruitment and explore the unique challenges of hiring and onboarding for high-volume, high-turnover roles in manufacturing, supply chain, sales, and customer contact. Stephen shares his insights on how high-volu…

On this episode of Oops! I’m Biased Podcast, Matthew Parker, Talent Acquisition Leader and host of the Open to Work podcast, joins us to explore how recruitment can be done at scale while focusing on objectivity and efficiency. We'll dive deep into what it means to build a fair, unbiased, and effective recruitment process. We'll discuss the importa…

With an ever-tightening labour market, the need to fill a growing skill gap and the rising popularity of AI, recruiters are looking to technology to tackle their biggest challenges by leveraging data & analytics On this episode of Oops! I’m Biased Podcast, Dan Cohen, co-founder of Mixxyl, joins us to explore why unbiased & inclusive recruitment is …

Part 1 explored DE&I in recruitment and talent management. Now, we continue our conversation with Adina Avram to delve into talent development and exit processes. We discuss integrating DE&I into L&D programs, the importance of a fair and inclusive exit experience, and how organizations can learn from employee departures to improve their DE&I initi…

We often hear about DE&I in recruitment, but what about the rest of the employee lifecycle? In this episode, we welcome Adina Avram, Head of DEIB & Talent Development at Trivium Packaging, to dive deep into how organizations can implement DE&I across the entire employee journey. From attracting diverse talent to fostering inclusive development and …

In this episode, Sacha Martina, co-founder of House of Inclusion, joins us to talk about inclusive recruitment. With 12 years of experience in recruitment with a strong focus on DE&I and her recent step in founding DE&I consultancy, House of Inclusion, Sacha has plenty of best practices and wisdom to share. On the TA Leaders series, she shares her …

In this podcast episode, Charlotte Melkert (CEO at Equalture) talks to Matthias Schmeisser, Global Senior Director, Talent Acquisition & Employer Branding at emnify about how to leverage key trends in the midst of demographic shift and digital transformation shaping the recruitment landscape in 2024, emphasising the importance of Candidate Experien…

In this episode, Mari Järvinen sheds light on the impact of authority bias in recruitment. She uncovers the subtle yet significant stages within the recruitment process where authority bias often strikes, influencing hiring decisions from strategic levels down to candidate information on CVs, and references. The expert points out that organisationa…

What do Talent Acquisition roadshows, interview trainings, DEIB ambassador networks, and stakeholder management have in common at HashiCorp? They all form the basis of their unbiased recruitment strategy, but not for the reasons you might assume. In this episode, Linda Hermanspann, Sr Recruiter at HashiCorp, shares her learnings about unbiased recr…

Making the recruitment process more objective and unbiased is a pillar of providing equal opportunities to all candidates. But is it enough to see more ethnically diverse talent come into corporate leadership positions? In this episode, Sergio Panday, co-founder and CEO at Roots Inspire, shares about best practices to bring more ethnic talent into …

Companies are losing out on women in the recruitment process; whether it be in employer branding, the step from interview to hire, or at the offer stage. What can be done about that? In this episode, Léonie Kennepohl, co-founder at Female x Finance joins us to talk about women in the financial sector. This male-dominated industry has long struggled…

In this episode, Zanina Katira, Senior Recruiter at Miro, joins us to talk about unbiased recruitment. Zanina joined Miro before their high growth period and has seen many iterations of the recruitment process. Iteration is one of Miro’s core values and part of the recipe for success. What is Miro’s approach to unbiased recruitment? Why is candidat…

Inclusive recruitment expands the talent pool, and who wouldn’t want a bigger and more diverse range of candidates to hire? But the question is how do you create a more inclusive recruitment process? In this episode, Naomi Trickey, Chief People Officer at Mews, joins us to talk about inclusive recruitment at Mews. With 40 new hires every month, an …

Why are the expectations of gen Z so debated? And what does ageism have to do with the discussion? In this episode, Emma Agricola, D&I expert and founder of Inclusyoung, explains ageism. In our conversation we cover the following topics: The definition of ageism and age bias, why ageism towards young people (youngism) is often overlooked, common mi…

“If you don’t consciously include, you consciously exclude.” Psychological safety is the underpinning of employee engagement, participation, collaboration, learning and retention, as Bogdan puts it. In this episode of Oops! I’m Biased Podcast, Bogdan Manta, The Essential Experts, joins us to explore psychological safety and the importance of it for…

“If you don’t consciously include, you subconsciously exclude.” Psychological safety is the underpinning of employee engagement, participation, collaboration, learning and retention, as Bogdan Manta puts it. In this episode of Oops! I’m Biased Podcast, Bogdan Manta, The Essential Experts, joins us to explore psychological safety and the importance …

What is the basis for unbiased recruitment? What does an ideal recruitment process look like and what are unbiased hiring decisions based on? In this episode, Frank Poll, VP of Talent at Ram Infotechnology and Senior Talent and Culture Strategist and founder at Mister Jobs shares his best practices on unbiased recruitment. Topics include: The busin…

Why is it so hard to change a recruitment process even if there is substantiated evidence that supports the change? What happens in our brains in the face of change that makes us reluctant and how can we embrace innovation in talent acquisition? In this episode, Leonie Grandpierre, Equalture’s Head of Science, explains conservatism bias in recruitm…

Who does your job description attract? Does it speak to a diverse range of people who are a fit for the role? Job descriptions carry a lot of weight, and are oftentimes the first point of contact a candidate has with the company. So how can a good first impression be guaranteed? In this episode, Maureen Brinkman, Head of People and Culture at Skydr…

What is culture? Given the general nature of the definition (i.e. a set of common norms and beliefs a group of people adheres to), the term is hard to define: A company, a generation, a country, a football team. And what if we use the culture we belong to as a reference point for our behaviour, interaction and expectations of others? Organisational…

The changing talent acquisition landscape is rooted in the disruption through budget cuts, hiring freezes, talent shortages, skill gaps and DE&I discrepancies between mission and practice. While pressure is mounting on HR and talent acquisition leaders to fill positions with top talent amidst these challenges, mental wellbeing and innovative decisi…

What piece of information serves as a bad anchor in the recruitment process? What could be a good anchor when deciding to hire or not to hire a candidate? Anchoring bias influences an individual to base their decision on a particular reference point. In this episode, Leonie Grandpierre, Equalture’s Head of Science, explains anchoring bias. In our c…

With the increasing talent shortage and the rise of ChatGPT and other technological advancements, enterprises are looking to shift their recruitment process from experience-based to competency-based practices. Tony de Graaf, Global Director of Hiring Success at SmartRecruiters, covers the topic of hiring for skills and competencies and focuses on: …

The recruitment process generally favours extraverts: When setting up job requirements, looking through CVs, interviews and assessments, we generally look for a professional with “leadership qualities and strong social skills, who thrives in a fast paced environment”. But is that really what organisations need? In this episode, Joanna Rawbone, expe…

Leading a team doesn’t make you a leader, especially not an inclusive leader. So what does it take? Gwen Kolader, Global Head of DE&I at Hexaware and Mobiquity and Expert on Inclusive Leadership on the Breaking Bias Expert Panel discusses the four remaining traits all inclusive leaders need as defined by Deloitte: Commitment, Curiosity, Courage and…

Cognizance of Bias and Cultural Intelligence are two of six traits that all inclusive leaders should have, as defined by Deloitte. Leading a team doesn’t make you a leader, especially not an inclusive leader. So what does it take? Gwen Kolader, Global Head of DE&I at Hexaware and Expert on Inclusive Leadership on the Breaking Bias Expert Panel disc…

61% of professionals would consider leaving their job if their mental health needs are not met, and 80% of gen Z and millennials find mental health policies important when considering an employer. In this episode, Katharina Koidl, Community and Event Manager at Equalture talks to Eva Joosten, Career Coach and freelance Talent Acquisition Lead, Mich…

It all starts with looking at your data. How else are you going to fix DE&I issues? In this key moment, Toby Mildon, D&I consultant, explains how he tackled a gender imbalance and a glass ceiling for disabled staff at the BBC. First examine your process and identify where the issue lies, to gain clarity through data. Do you have questions for our s…

85% of companies say increasing diversity is a priority, while 52% of companies do not ask recruitment agencies to provide a diverse candidate shortlist. As a recruiter you are responsible for identifying the right talent for the job. But how do you meet your clients’ – often unspoken – expectations with DE&I in mind in this tight labour market? Sa…

What is the Coffee Cup Test? Recently, British software company Compono has gained notoriety in the news because their CEO tests candidates in interviewers by offering them coffee and checking if they (offer to) bring the empty cup back to the kitchen after the interview. What does a recruiter or CEO want to test with it in candidates? And why is i…

Setting objective job criteria can sound like a lofty goal: What requirements come with a job? Who determines them? And how do we make sure we stick to them when it comes down to making a choice to hire or not to hire a candidate. Florian Meister, Head of Talent Acquisition at Temedica, applies 5 parameters in the process to ensure objectivity thro…

In this Episode, Charlotte Melkert, CEO at Equalture, talks to Danielle Chan, People & Culture Manager at Equalture about the company's own recruitment process. Together, they lay out how Equalture prepares a job to go live, how Equalture screens, interviews and hires candidates. They also share what they learned along the way, share some tips and …

Whose responsibility is inclusion? Is it the organisation or the person of the marginalised group? This is one of five paradox that Brooke Gazdag, Ph.D and assistant professor for leadership and negotiation at University of Amsterdam has identified. Charlotte Melkert (CEO at Equalture) and Brooke Gazdag take a close look at why inclusion as a proce…

It all starts with measuring. D&I consultant, Toby Mildon, joins Charlotte Melkert on this episode to talk all about where to start with your DE&I strategy. Data collection is the base of it all; he even starts his book, Inclusive Growth, on the premise of clarity through data. If you don’t know where your problem exactly lies or where your bottlen…

HR and TA leaders championing DE&I often face pushback from management when suggesting that traditional recruitment practices limit candidate diversity and harm the talent pool. According to Gwen Kolader, VP - Global Head of DE&I at Hexaware and Mobiquity, the most effective way to get management boards to buy into DE&I is to build a business case …

A 4-day work week, working abroad, mental health care, flexible working hours - these are all benefits that companies offer to attract and retain talent in the face of the ongoing talent shortage. For Rita Wittek-Verbeek, Head of People and Culture at Homerun, it is not about checking boxes, but about what her customers (the Homerun employees) need…

Interviews are part of the standard recruitment process to gather more information about the candidates. But what if just one piece of information rules a viable candidate out? Organisational psychologist Mari Järvinen joins Charlotte Melkert again on the podcast to discuss the coffee cup test, what interviewer bias is, why interviewer bias is so d…