A series by reputation specialist Lansons Team Farner and law firm Katten. Join asset management experts David Masters (Lansons), Neil Robson (Katten) and guests as they dissect the top stories and misconduct cases across the industry, impacting reputation, brand trust and integrity.
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Crisis Management, Reputation Podcasts
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The Action Catalyst interviews top leaders and achievers, sharing hard-earned tips and advice to help you uncover your inspiration and gain valuable insights to overcome setbacks, defeat mediocrity, and reach your goals in life, business, and beyond. Southwestern/Great American, Inc., dba Southwestern Family of Companies, for itself and its related entities and their assigns, reserves and retains all rights to their copyrighted materials and trademarks contained in this podcast.
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Your brand's reputation isn't built in a moment — it's built over time. And in today’s fast-moving world, waiting to communicate until you have to is a dangerous strategy. The Pool Theory is a modern framework for proactive visibility — created for leaders, entrepreneurs, and organizations who want to build trust before the spotlight hits. This audiobook walks you step-by-step through how to assess your current visibility, spot your blind spots, strengthen your authority, and create a sustai ...
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Detalii despre crize de imagine celebre, modalități de pregătire și evitare a crizelor, soluții pentru gestionare și sfaturi practice despre cum să ne construim o imagine care ne va ajuta să depășim și cele mai dure incidente de PR.
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A weekly Public Relations focused podcast where I interview though leaders on different topics ranging from Reputation Management to Crisis Communication and Social Media...
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Preparing Organizations for Managing Crises
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On Top of PR is a podcast dedicated to helping corporate communications leaders leverage the power of PR to build a strong brand and great reputation. Each episode features guests to discuss PR and marketing topics, tips, and trends. We want to help every active and aspiring communication professional stay on top of PR. It is one of the top 3% most popular podcast shows globally, according to Listen Notes' Listen Score, and among the top 100 marketing podcasts in the world on Apple Podcasts. ...
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If your business was hit by a crisis, would you know what to do? If you were hacked and your customer data stolen? If a member of the executive team was accused of a serious crime? If a vocal section of your customer base called for a boycott? Would you have plans and procedures in place to deal with these issues? My name is Grant Bather and I help organisations plan and prepare for issues negatively impacting their reputation. Join me in this series of podcasts as I look at the key componen ...
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Carmichael is a leading specialist training and support body for nonprofits in Ireland. Hosted on Acast. See acast.com/privacy for more information.
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We all want to grow our career or business, but yet we feel stuck, stagnant, and unable to push through the glass ceiling. Welcome to Let Me Speak To A Manager with Frank Cava and Ian Mathews, a podcast that is dedicated to teaching what it takes to build wealth and have fun doing it! Frank and Ian share entertaining business triumphs and failures that are both relatable and actionable. At times eloquent and succinct, and at other points blunt and obnoxious, this is their unique riff on the ...
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PRGN Presents: PR News & Views from the Public Relations Global Network
Public Relations Global Network
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PRGN Presents is the best PR podcast for international business leaders, non-profit executives, and those who hire public relations, marketing, and communications firms. It provides an exclusive look into the ever-evolving world of PR and strategic communications, featuring insights, news, and views from experts at the Public Relations Global Network, “the world’s local public relations agency.” Is your message winning hearts and minds? No matter where you do business, there is a PRGN member ...
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The Aaron Duncan Podcast is a conversation podcast hosted by Entrepreneur, Aaron Duncan with friends and guests that have included entrepreneurs, executives, athletes, musicians, entertainers, artists, and other high-profile individuals. Known as one of the top "trauma surgeons" of brand crises, Aaron Duncan is an expert in the field of Public Relations and is dedicated to maintaining a positive public image for brands, organizations, and individuals across the country and around the world. ...
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Delivering considered, contextual strategic communications advice. The Aprio team is a group of skilled, experienced and highly-regarded communications specialists and our strategically-minded team of experts allows us to deliver and implement strategies in key business areas such as investor relations, crisis and issue communications, digital strategy and content creation, and training and development. Recorded and produced by Solid Gold Podcasts | #BeHeard
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Welcome to the Ten Golden Rules Internet Marketing for Law Firms Podcast. Join host Jay Berkowitz on an innovative journey through the world of digital marketing for the legal industry. With his expertise and passion, and world-class guests, Jay empowers legal professionals to thrive in the digital age. Explore topics like Search Engine Optimization, Google advertising, Artificial intelligence, intake strategies, content marketing, and social media strategies. Jay’s practical advice and indu ...
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When the threats are real and the stakes are high — what actually works? Right now, as you're reading this, someone's watching your family, your business rivals are digging through your digital history, and a disgruntled employee knows exactly where your vulnerabilities are. While you're focused on your day job, they're building a plan. This podcast exists because ignoring threats doesn't make them disappear. I'm Philip Grindell — former Scotland Yard detective, behavioural threat specialist ...
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Published every quarter, Engage is a CIPR podcast digging deep into the challenges and opportunities facing PR and comms practitioners right now. This series brings a range of perspectives to the discussions from across the industry, offering insight as well as food for thought to learn and challenge your own mindset – regardless of where you are in your PR and comms career. Engage has been produced for PR practioners but the themes explored will prove valuable for anyone working alongside P ...
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🤑A NEW EPISODE IS FEATURED MON-FRIDAY 8PM CST🤑 🤑MONDAY 8PM CST 🤑TUESDAY 8PM CST 🤑WEDNESDAY 8PM CST 🤑THURSDAY 8PM CST 🤑FRIDAY 8PM CST Listening to the Publicity Brand PR Podcast is your essential guide to mastering public relations and expanding your brand. Every episode is filled with actionable insights, business training, marketing, advertising, expert interviews, proven strategies and more... designed to elevate your PR efforts and keep you ahead of industry trends. Whether you’re an entr ...
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Get ready to embark on a ‘PR learning adventure’ with CRUNCH! Three-time winner of the PR Institute of NZ’s ‘Small PR Agency of the Year,’ the HMC team provides practical wisdom to help business leaders turbocharge their reputation-building game. Tune in to these 'crucial chats over lunch' - CRUNCH - for entertaining insights that will empower you to forge connections and relationships with those who matter most in your industry. Whether you are steering the ship as a visionary CEO, orchestr ...
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Weather Heroes takes you on an insightful journey into the essential realm of disaster preparedness and response. We introduce you to key weather experts from diverse backgrounds and industries, shedding light on their vital roles before and after extreme weather events. The financial, environmental, and human costs of weather disasters are staggering. In 2023 alone, the National Oceanic and Atmospheric Administration (NOAA) reported 28 weather disasters, causing at least $92.9 billion in da ...
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Built for Battle is a platform created just for you. Its a movement, a tribe, a revolution of warriors who are willing to step out of their comfort zone and share their stories with the world. Whatever you may be experiencing, our hope is that you will seek refuge in our community and find the answers you are looking for. No matter what you desire in life - happiness, love, fulfillment, passion, solid relationships, a healthy lifestyle, power over addiction, a successful business or career, ...
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Welcome to Point Blank PR, the podcast where we dive deep into stimulating and exciting conversations about public relations in Africa. Join us as we uncover the true value of PR and showcase its impact across the continent. Each episode features engaging discussions with industry experts, thought leaders, and influential voices in the African PR landscape. Together, we explore the strategies, trends, and success stories that shape the dynamic field of public relations. Through compelling st ...
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Buy the Culture, Not the Star: Why splashy hires fail without structure, in sports and business.
44:05
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Episode Summary In this episode, Ian and Frank kick things off with some lighthearted banter about their fantasy football league before diving deep into what makes organizations thrive—or fail—both in sports and business. Using the Miami Dolphins and other NFL franchises as case studies, they explore how ownership, culture, leadership, and decision…
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Author, executive coach, and culture consultant Chester Elton breaks down the idea of "the noble cause" in business, and how Texas Roadhouse restaurants are a shining and enduring example of the idea in action. Hear Chester's full interview in Episode 35 of The Action Catalyst.
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Overtime with Outland: Hattingh Basson and Werner Barnard, Episode 493
2:46
2:46
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Overtime with Outland is Action Catalyst host Adam Outland's reflections and commentary on discussions with each of his esteemed and accomplished guests. In this segment, Adam dissects Episode 493, with Hattingh Basson and Werner Barnard, Senior Partners at Southwestern Talent.
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Regulating charitable organisations in Ireland with Gerry Kearney
33:52
33:52
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In this podcast, our CEO Diarmaid Ó Corrbuí, speaks to Gerry Kearney, Chairperson of the Charities Regulatory Authority about the role of the authority and its supervisory board, the current state of charity regulation in Ireland and Gerry’s vision for the future of the sector. Hosted on Acast. See acast.com/privacy for more information.…
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Workforce Innovation, with Hattingh Basson and Werner Barnard (Staffing, South Africa, Talent, Hiring)
34:25
34:25
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Hattingh Basson and Werner Barnard, Senior Partners at Southwestern Talent, explain the unique career history that spawned the business, the professional services gap that they are filling and why it exists, why offshoring isn't really offshoring anymore, how the South African people create a world-class talent pool, overcoming start-up pain points…
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161: The Ai and ABCs of SEO for Law Firms with Jay Berkowitz
54:17
54:17
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Most lawyers don’t realize they’re practically invisible on Google and it’s costing them clients. In this webinar, I break down the Ai and ABCs of SEO, Artificial Intelligence - or Ai for SEO is often called AEO and the core ABCs of SEO - Architecture, Backlinks, and Content are still they key strategic ways to get listed in Google Organic SEO sear…
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Our next big real estate deal? We dissect an untapped investment opportunity in Richmond
48:38
48:38
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In this conversation, Ian and Frank delve into their real estate investment strategies, particularly focusing on the development of accessory dwelling units (ADUs) as a solution to housing shortages. The discussion also covers the challenges of navigating permits, structuring investments for optimal returns, and the significance of customer service…
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CLIP: The Greatest Thing Mike Johnson Ever Did
3:16
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Mike Johnson, the 56th Speaker of the United States House of Representatives, as well as an alum of The Action Catalyst's parent company, Southwestern, explains why his participation in the Southwestern Advantage program was "the best thing he ever did". Hear Speaker Johnson's full interview in his special bonus episode of The Action Catalyst.…
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REMASTERED: Going All-In, with Chester Elton (Culture, Business, Leadership, Management)
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Author, executive coach, and culture consultant Chester Elton walks us through how to create an all-in culture in our business, including managing culture during crisis, and why the customer experience will never exceed the employee experience.
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160: Rob Levine - The Heavy Hitter Shares Lessons and Strategies from His 25 Year Success Story
47:31
47:31
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Most law firms think growth is about more cases, but Rob Levine proves it’s about smarter systems, stronger teams, and the right technology. Listen as we discuss Rob’s incredible path from police officer and EMT to running one of the largest PI firms in the country. You’ll hear how masterminds keep him accountable, why a training academy changed hi…
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Are You Drowning in Distractions? How To Stay Focused Amidst The Noise
1:01:57
1:01:57
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In this episode, Frank Cava and Ian Mathews dive into the concept of "signal vs. noise" as it relates to productivity, time management, and goal setting. The discussion explores how to filter out distractions (noise) to focus on what truly matters (signal) in both personal and professional contexts. The hosts use real-world examples, analogies, and…
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Speaker, author, and coach Bruce Van Horn explains the best ways to be "other-focused" on social media, and provide more value to, and thereby get more loyalty from, your audience. Hear Bruce's full interview in Episode 11 of The Action Catalyst.
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Planning Ahead for Organizational Resilience
8:05
8:05
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As organizations begin planning for 2026, one critical area often overlooked—or left until it’s too late—is budgeting for resilience. In this episode, we explore why resilience should be treated as a strategic investment, not just a line item. Drawing from our latest PreparedEx blog, we’ll discuss how early planning and thoughtful proposals provide…
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Rethinking press releases with the rise of AI
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Send us a text In this episode, Serena Ehrlich joins On Top of PR host Jason Mudd to discuss how AI-powered search engines take data from press releases, and how they decide on what to show their users. Tune in to learn more! Our Guest: Our episode guest is Serena Ehrlich. She’s the go-to-market director at Notified, the parent company of GlobeNews…
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God Is Not Done With America Yet, with Speaker of the House Mike Johnson (Leadership, Politics, USA, Success)
15:40
15:40
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Mike Johnson, the 56th Speaker of the United States House of Representatives, as well as an alum of The Action Catalyst's parent company, Southwestern, breaks down his unique path to the speakership and the big role Southwestern played in getting him there, recounts danger in Tucson and getting a little help from Brett Favre, delivers an absolutely…
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159: Jay Berkowitz, Founder of Ten Golden Rules is Interviewed by Tim Sawyer on the Faster Outcomes Legal Keys Podcast
37:52
37:52
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Ai is rewriting the rules for how law firms get found online and most aren’t ready. In my conversation with Tim Sawyer on the Faster Outcomes Legal Keys Podcast, I break down what Google’s new Ai Overviews mean for your firm and how “Answer Engine Optimization” is replacing traditional SEO. You’ll hear how to position your firm to show up in Ai sea…
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Cracker Barrel's Identity Crisis: The Logo Change That Broke The Internet
40:59
40:59
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In this conversation, Ian Mathews and Frank Cava discuss the challenges faced by Cracker Barrel, particularly focusing on its recent logo controversy and the implications of its branding strategy. They explore the restaurant's origins, its business model, and the impact of social media on consumer behavior. The discussion highlights the importance …
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Dr. Angela Jackson, the founder/CEO of Future Forward Strategies and a lecturer at the Harvard Graduate School of Education, explains the REAL cost of turnover in organizations, and the numbers may surprise you. Hear Dr. Jackson's full interview in her special bonus episode of The Action Catalyst.
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Netflix — Refilling the Pool, Drop by Drop...and A Last Word
8:27
8:27
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In 2011, Netflix nearly lost it all. But through humility, discipline, and message clarity, they refilled their pool and returned stronger than ever. Trust isn’t a luxury. It’s your edge. In this final message, Tiffany offers a reminder of what matters, a recap of what you’ve learned, and a path forward. 📥 Download the free starter kit at thepoolth…
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Stay aligned and stay ready — every 90 days. Use this guided check-in to reflect on your visibility, relationships, and key metrics. 🧰 Workbook tie-in: “Quarterly Pool Check-In” 📌 Visibility is a rhythm, not a campaign.By Tiffany Muehlbauer
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On paper, Boeing was winning. But the 737 Max crisis revealed how misleading the wrong metrics can be — and how silence can erode decades of trust.By Tiffany Muehlbauer
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Vanity metrics won’t keep your pool full. Learn how to track what truly matters — like trust, stakeholder response, and strategic momentum. 🧰 Workbook tie-in: “Brand Health Tracker” 📊 Shift from “Are we being seen?” to “Are we being trusted?”By Tiffany Muehlbauer
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Peloton had momentum — but not the routine to match. This is the story of a brand that forgot to maintain its pool… and paid for it.By Tiffany Muehlbauer
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Chapter 6: The Routine — How to Stay Ready
11:53
11:53
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One great press hit won’t build trust. This chapter gives you the tools to build a repeatable visibility rhythm without burnout. 🧰 Workbook tie-in: “Pool Maintenance Calendar” + “Water vs. Movement” 💡 Movement without water is noise. Water without movement goes unseen.By Tiffany Muehlbauer
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Johnson & Johnson — When Pressure Finds You Ready
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During the COVID-19 vaccine rollout, J&J demonstrated what proactive visibility and routine crisis readiness really looks like — and why it matters at scale.By Tiffany Muehlbauer
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Chapter 5: Crisis Is Too Late to Learn to Swim
6:48
6:48
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Confidence in a crisis doesn’t come from charisma — it comes from preparation. This chapter explores what good crisis communication really looks like, and why most companies get it wrong. 🧰 Workbook tie-in: “Crisis Simulation & Prep” 🔥 Case studies: BP, local businesses, and the human cost of waiting too long…
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In 2022, Southwest faced a brutal meltdown. But decades of brand goodwill helped them survive what could’ve sunk another airline. This is relationship equity in action.By Tiffany Muehlbauer
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When the tide shifts, it’s not a press release that saves you — it’s your people. This chapter shows you how to map and strengthen the stakeholder relationships that protect and amplify your brand. 🧰 Workbook tie-in: “Relationship Map” 🧩 Real-world insight: Starbucks, Southwest AirlinesBy Tiffany Muehlbauer
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Patagonia doesn’t chase visibility — it builds it through values and conviction. Here’s how their message became a movement.By Tiffany Muehlbauer
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Chapter 3: Build Your Authority from the Inside Out
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9:47
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Message Pillars & Authority Statements Great communication doesn’t sound impressive — it sounds like you. This episode helps you define your brand’s core message pillars and create your Authority Statement: a simple, powerful anchor for everything you say and share. 🎧 Includes: Authority Builder Project worksheet.…
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Silicon Valley Bank — Perception Moves Faster Than Facts
7:19
7:19
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SVB collapsed not just from financial risk — but from a communications void. In this case study, we examine how a strong pool might have bought them time, trust, and survival.By Tiffany Muehlbauer
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What happens when visibility is missing or mismanaged? This chapter explores the silent risks, from poor perception to unclear messaging — and what it costs you. 🧰 Workbook tie-in: “Where Are Your Brand Risks?” ⚠️ Case study: United Airlines’ 2017 dragging incidentBy Tiffany Muehlbauer
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No goodwill. No clarity. No room for error. The infamous 2017 dragging incident reveals what happens when a brand enters crisis with no foundation.By Tiffany Muehlbauer
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Visibility isn’t a faucet you turn on when needed — it’s a pool you fill consistently. In this foundational chapter, you’ll learn why proactive communication creates leverage, and how The Pool Theory helps you build brand equity before pressure hits. 🧰 Workbook tie-in: “What’s In Your Pool?” + “What Size Is Your Pool?” 💡 Reflection: Is your visibil…
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Johnson & Johnson’s 1982 response to the Tylenol poisoning crisis remains one of the best examples of trust under pressure. This is what it looks like when the pool is full.By Tiffany Muehlbauer
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Before the fire hits, you fill the pool. This episode introduces the core philosophy of The Pool Theory — a modern framework for building brand trust before you need it. 🧰 Workbook tie-in: “What’s In Your Pool?” + “What Size Is Your Pool?” 📝 Reflection: Are you waiting until it’s urgent to build visibility?…
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Meet Tiffany Muehlbauer, the creator of The Pool Theory. In this opening message, Tiffany shares what the audiobook is all about, how to use it, and how to access your free companion workbook. 📥 Download your starter kit: thepooltheory.com 💡 “If you only speak when it’s urgent, don’t be surprised when no one listens.”…
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REMASTERED: Twitter Tips for Movers and Shakers, with Bruce Van Horn (Social Media, Business, Success, Networking)
8:24
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Speaker, author, and coach Bruce Van Horn shares Twitter/X tips for movers and shakers, including the critical importance of authenticity, putting connection over saturation, and the most common-sense advice that you probably overlook all of the time.
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158: The Ten Golden Rules of Intake for Law Firms with Brooke Birkey and Jay Berkowitz
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41:45
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Most law firms lose clients before they’ve even signed them simply because intake isn’t done right. Brooke Birkey from Level Up Law Firm Business Coaching joins me to break down the 10 Golden Rules of Intake that turn more leads into signed cases. From giving prospects multiple ways to connect, to delivering five-star service on every call, we shar…
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Culture strategist and leadership coach Jenni Catron shares why it’s important to lead with the heart as well as strategy, and how developing the awareness to do both can be a challenge. Hear Jenni's full interview in Episode 128 of The Action Catalyst.
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What are the characteristics of an effective board member?
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In this podcast were are speaking to Gerry Egan, a very experienced governance practitioner, consultant and trainer on the topic of the characteristics and behaviours that make for an effective board member. Hosted on Acast. See acast.com/privacy for more information.
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The Win-Win Workplace, with Dr. Angela Jackson (Management, Leadership, Business, Engagement)
22:03
22:03
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Dr. Angela Jackson, the founder/CEO of Future Forward Strategies and a lecturer at the Harvard Graduate School of Education, reveals the lessons learned from studying Fortune 500 companies, the REAL cost of turnover, why top-down decision making is dead, and the two main takeaways for small business owners.…
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157: Building Trust Through Video with Pat Taggart, SkyBlue Creative
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When it comes to creating impactful videos, it’s not about scripts or perfection—it’s about storytelling that builds trust. In this episode, I sit down with Pat Taggart, founder of Sky Blue Creative, who shares his expertise on how law firms can use video to connect with clients and stand out in a crowded market. From practical advice on lighting a…
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How earned media is fueling PR’s resurgence in the generative AI search era
55:12
55:12
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Send us a text In this episode of On Top of PR with Jason Mudd, we welcome Matt Dzugan, senior director of data at Muck Rack, to unpack the findings from Muck Rack’s new report, “What Is AI Reading?” Together, they explore how generative AI platforms like ChatGPT and Gemini rely heavily on earned media coverage — especially journalistic content — t…
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Greg DeVore, CEO and co-founder of ScreenSteps, lays out his “Find & Follow” philosophy to reduce supervisor burnout and improve employee performance, including concepts like actual vs. foundational knowledge, the value it can provide in the event of a sale, and the knowledge operations maturity model. Hear Greg's full interview in Episode 492 of T…
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S6 E11: Drivers of Brand Influence in the Asia-Pacific Region with Andy See
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In our final episode on PRGN's 2025 Influence Insights research, Andy See reflects on the survey results from an APAC perspective, highlighting the distinct challenges and opportunities for brands in the Asia-Pacific (APAC) region. Andy, Bill, and Adrian talk about how cultural, regulatory, and market dynamics impact brand strategy and communicatio…
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Networking Without an Agenda: The Key to Career Longevity
36:20
36:20
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Send us a text Daniel Mendez of Collective Measures shares how the importance of early and active networking. Tune in to learn more! Our Guest: Our episode guest is Collective Measures’ Daniel Mendez, vice president of earned and owned media. He is a seasoned public relations and corporate communications professional with more than 17 years of expe…
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REMASTERED: The 4 Dimensions of Extraordinary Leadership, with Jenni Catron (Strategy, Faith, Business, Author)
18:28
18:28
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Culture strategist and leadership coach Jenni Catron shares “The Grand Commandment” and how it pertains to leadership, why it’s important to lead with the heart as well as strategy, the value of creating a safe space for honest feedback, the delicate balance of being bold but respectful, the role of faith, and why leadership is sacred work.…
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156: Scaling Law Firms with AI, YouTube, and Smart Marketing with Fractional CMO Carl Downey
36:03
36:03
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Most law firm owners think they need to handle everything themselves to grow. Hiring a fractional Chief Marketing Officer can help you scale faster and smarter without the cost of a full-time executive. In this conversation with Carl Downey of Complete Law Marketing, I reveal how law firms can use fearless marketing strategies to attract better cas…
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Can You Fire Someone For Flatulence? (Plus Our Thoughts On American Eagle's Ad Campaign)
41:35
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Summary Ian and Frank discuss various topics ranging from real estate events and market insights to employee management and personal branding. They delve into the challenges of handling difficult conversations in the workplace, the impact of current events on sports and advertising, and the role of AI in modern business practices. The discussion hi…
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