Southwest Airlines — Loyalty in Rough Skies
MP3•Episode home
Manage episode 503211243 series 3686676
Content provided by Arma Communications Inc. and Tiffany Muehlbauer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Arma Communications Inc. and Tiffany Muehlbauer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In 2022, Southwest faced a brutal meltdown. But decades of brand goodwill helped them survive what could’ve sunk another airline. This is relationship equity in action.
19 episodes