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How to Spot a Problematic Guest Before They Book-080

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Manage episode 492403267 series 3533778
Content provided by Keystone Hospitality Property Development and Gerry MacPherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Keystone Hospitality Property Development and Gerry MacPherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

How to Spot a Problematic Guest Before They Book – Episode 080

That feeling in your gut when a booking request seems just a bit off? You’re not imagining it. And in this episode, we show you how to listen to those instincts and protect your rental with confidence.

Guest screening is one of the most critical skills in short-term rental management—yet few hosts are taught how to do it well. From deciphering vague inquiries to handling rule-breakers before check-in, this episode is your go-to guide for identifying red flags before they turn into five-star regrets.

🎯 Here’s what you’ll learn:

  • How to spot vague messages and evasive replies
  • When a “local booking” might mean trouble
  • Why last-minute, review-free guests require a closer look
  • How pre-booking behaviour predicts in-stay issues
  • Why your gut is your best guest screening tool

🕒 Episode Timeline:
[01:30] - Booking messages that feel “off”
[04:08] - Locals booking for the weekend? Ask why
[06:12] - Last-minute bookings: blessing or risk?
[08:25] - Rule-testing before booking = red flag
[10:48] - Guests acting entitled before check-in
[13:15] - The power of your gut feeling
[15:10] - Guest screening tips inside the Mastering Vacation Rentals course
💬 Your vacation rental isn’t just a property—it’s your peace of mind. Learn how to safeguard it without guilt, guesswork, or burnout.

💡 Understanding vacation rental booking psychology isn’t optional—it’s essential if you want to increase Airbnb bookings and attract the right guests.

#Problematic Guest #Vacation Rental Problematic Guest #VacationRentalTips #GuestScreening #HostSafety #RentalRedFlags #ProtectYourProperty #TrustYourGut #DeclineWithGrace #VacationRentalSuccess #SafeHosting #SmartHosting

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/07/how-to-spot-a-problematic-guest-before-they-book-080
Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/12947256/
Facebook — https://www.facebook.com/groups/vacationrentalresolutions

Say hi on social
LinkedIn — https://www.linkedin.com/company/vacation-rental-resolutions

Facebook — https://www.facebook.com/vacationrentalresolutions/

Instagram — https://www.instagram.com/vacationrentalresolutions/

BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.social

Listen to The Vacation Rental Resolutions Podcast here
https://vacationrentalresolutions.com/Podcast

YouTube
https://www.youtube.com/@VacationRentalResolutions

A Division of Keystone Hospitality Property Development

  continue reading

90 episodes

Artwork
iconShare
 
Manage episode 492403267 series 3533778
Content provided by Keystone Hospitality Property Development and Gerry MacPherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Keystone Hospitality Property Development and Gerry MacPherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

How to Spot a Problematic Guest Before They Book – Episode 080

That feeling in your gut when a booking request seems just a bit off? You’re not imagining it. And in this episode, we show you how to listen to those instincts and protect your rental with confidence.

Guest screening is one of the most critical skills in short-term rental management—yet few hosts are taught how to do it well. From deciphering vague inquiries to handling rule-breakers before check-in, this episode is your go-to guide for identifying red flags before they turn into five-star regrets.

🎯 Here’s what you’ll learn:

  • How to spot vague messages and evasive replies
  • When a “local booking” might mean trouble
  • Why last-minute, review-free guests require a closer look
  • How pre-booking behaviour predicts in-stay issues
  • Why your gut is your best guest screening tool

🕒 Episode Timeline:
[01:30] - Booking messages that feel “off”
[04:08] - Locals booking for the weekend? Ask why
[06:12] - Last-minute bookings: blessing or risk?
[08:25] - Rule-testing before booking = red flag
[10:48] - Guests acting entitled before check-in
[13:15] - The power of your gut feeling
[15:10] - Guest screening tips inside the Mastering Vacation Rentals course
💬 Your vacation rental isn’t just a property—it’s your peace of mind. Learn how to safeguard it without guilt, guesswork, or burnout.

💡 Understanding vacation rental booking psychology isn’t optional—it’s essential if you want to increase Airbnb bookings and attract the right guests.

#Problematic Guest #Vacation Rental Problematic Guest #VacationRentalTips #GuestScreening #HostSafety #RentalRedFlags #ProtectYourProperty #TrustYourGut #DeclineWithGrace #VacationRentalSuccess #SafeHosting #SmartHosting

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/07/how-to-spot-a-problematic-guest-before-they-book-080
Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/12947256/
Facebook — https://www.facebook.com/groups/vacationrentalresolutions

Say hi on social
LinkedIn — https://www.linkedin.com/company/vacation-rental-resolutions

Facebook — https://www.facebook.com/vacationrentalresolutions/

Instagram — https://www.instagram.com/vacationrentalresolutions/

BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.social

Listen to The Vacation Rental Resolutions Podcast here
https://vacationrentalresolutions.com/Podcast

YouTube
https://www.youtube.com/@VacationRentalResolutions

A Division of Keystone Hospitality Property Development

  continue reading

90 episodes

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