XTIUM Expands into Europe to Build a Truly Global MSP, Podcast

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12d ago

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“We’re now close to a quarter billion dollars in revenue, with operations across North America, EMEA, and APAC—and we’re just getting started.” — Russ Reeder, CEO, XTIUM Technology Reseller News spoke with Russ Reeder, CEO, and Leon Schuurmans, Managing Director of EMEA at XTIUM, about the company’s official launch of direct operations in Europe. The podcast, hosted by publisher Doug Green, offers a deep dive into XTIUM’s journey from a merger of ATSG and Evolve IP into a global managed service provider (MSP) with a full suite of IT, UCaaS, CCaaS, MDR, and AI-powered offerings. The move into Europe builds on a longstanding foundation. Schuurmans recounted how the company—then Evolve IP—pioneered contact center and unified communications services in the Netherlands as early as 2007. Now, the new XTIUM brand brings integrated IT and communications services to a market increasingly seeking consolidation, scale, and security. Reeder emphasized the strategic advantages of global reach paired with local expertise. The company has over 1,700 customers and supports over one million endpoints. Backed by more than $1 billion in acquisitions and $350 million in private equity investment, XTIUM is well-positioned to serve multinational customers across North America, EMEA, and APAC. Key offerings discussed include: Full MSP services including managed network, help desk, UCaaS, and CCaaS AI-enabled services, from internal sales and support tools to client-facing AI onboarding, security, and optimization Cybersecurity and MDR, especially critical in the face of regulatory and infrastructure shifts like Windows 11 adoption The company also shared how its premium support model and customer success focus drive long-term growth. “We don’t throw customers over the wall,” Reeder noted, outlining a high-touch process from onboarding to strategic reviews aimed at turning clients into evangelists. In EMEA, Schuurmans sees key vertical growth in healthcare, finance, retail, and professional services, driven by urgent needs around cybersecurity and desktop virtualization. He plans to scale both direct customer engagements and indirect channel partner relationships over the next 12–18 months. Looking ahead, XTIUM will continue to grow both organically and through acquisition. With a clearly stated goal to become the go-to global MSP for mid-market and enterprise customers, Reeder summed up the company’s mission: “Think globally, act locally.” Learn more at: https://xtium.com

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