AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Telecom Reseller Podcasts
Doug Green, Publisher of Technology Reseller News, spoke with Travis Volk, Vice President of Global Technology Solutions and GTM, Carrier at Radware, about how artificial intelligence is reshaping the security landscape for telecom providers as the industry heads into 2026. The discussion focused on the accelerating pace of attacks, the shrinking w…
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Doug Green, Publisher of Technology Reseller News, spoke with Josh Flinn, Director of Product, Cloud Software at Digi International, about the company’s achievement of SOC 2 Type 2 compliance and what it means for channel partners building secure, cloud-based IoT solutions. Digi International is a global leader in cellular connectivity for IoT, del…
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Doug Green, Publisher of Technology Reseller News, sat down with Ian Richardson, Founder and CEO of Fox & Crow, to explore a topic that many MSPs underestimate until it becomes painful: lead qualification. While generating leads often gets the spotlight, Richardson argues that chasing the wrong prospects can quietly drain revenue, morale, and long-…
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vCon Foundation: Jeff Pulver on AI, Virtualized Conversations, and the Birth of a New Communications Era, Podcast
Doug Green, Publisher of Technology Reseller News, sat down with Jeff Pulver of the vCon Foundation for an in-depth conversation on the rapid emergence of virtualized conversations (vCons), the intersection of AI and communications, and why the industry is standing at the threshold of an entirely new era. Pulver, widely regarded as a pioneer of int…
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vCon Foundation: Why Virtualized Conversations Will Redefine Cloud Communications, Podcast
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In this special podcast for the Cloud Communications Alliance (CCA) and Technology Reseller News, Doug Green speaks with Jeff Pulver of the vCon Foundation about the accelerating momentum behind vCon technology and why it will play a defining role in the next era of cloud and AI-powered communications. The conversation was recorded in advance of Cl…
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Movius and Cellhub enable secure, compliant business communications on a single device for channel partners, Podcast
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Doug Green, Publisher of Technology Reseller News, spoke with Ty Kircher (NSP Practice Lead, Cellhub) and Dennis Napoliello (Head of U.S. Sales, MultiLine at Movius) about a problem every mobile-first organization runs into: separating personal and business communications on one smartphone—securely and compliantly—without forcing employees to carry…
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Doug Green, Publisher of Technology Reseller News, sat down with Elie Y. Katz, Founder, President & CEO of National Retail Solutions (NRS), to discuss how payments, telecom, and point-of-sale technology are converging to reshape small and independent businesses. Katz explained how NRS, incubated within IDT, was created to give independent convenien…
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OWC Expands Performance and Flexibility with Thunderbolt 5, Advanced Docking, and SoftRAID 8.6, Podcast
Doug Green, Publisher of Technology Reseller News, sat down with Larry O’Connor, Founder of Other World Computing (OWC), for a follow-up conversation focused on OWC’s latest product innovations and the company’s long-standing philosophy of helping customers get more life, performance, and reliability from their technology. OWC is an ASCDI member an…
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Software Mind: Insights from Telco Days 2025, Podcast
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In the final episode of this four-part series on Telco Days 2025, Doug Green, Publisher of Technology Reseller News, speaks with Greg Goodwin, Director of Business Development at Software Mind, about the company’s expanding role in global telecom innovation, the evolving MetaSwitch ecosystem, and the value of community-driven learning at Telco Days…
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In this special ASCDI edition of the Technology Reseller News podcast, Doug Green speaks with Larry O’Connor, Founder of Other World Computing (OWC), about the company’s long-standing role in extending the useful life of technology—and why repairability, reuse, and on-prem infrastructure matter more than ever. O’Connor describes OWC not as a tradit…
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The Rising Cost of Legacy POTS: TELCLOUD Shows Resellers a Smarter Path Forward, POTS and Shots Podcast Series
“A customer paying $1,200 a month for a POTS line isn’t rare anymore — and even at that price, the service may shut off any day,” says Jake Jacoby, CEO of TELCLOUD. “We’re bringing back fixed, predictable pricing with future-proof technology.” In this latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology …
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At the Fall ’25 vCon in Washington, D.C., Doug Green, Publisher of Technology Reseller News, spoke with Jon Arnold, Principal of J Arnold & Associates, about why vCon matters, how it fits into the broader AI and communications landscape, and why legal frameworks around compliance and consent are as important as the technology itself. Arnold situate…
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In this Technology Reseller News podcast, Publisher Doug Green speaks with Roel Cortez, Senior Director, Sales–Telecom at C&D Technologies, about how AI-driven network growth is transforming power and energy storage requirements across telecom infrastructure. C&D Technologies—whose batteries and power systems are embedded throughout U.S. carrier ne…
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For Telco Days 2025, Technology Reseller News Publisher Doug Green spoke with Paweł Czernicki, Senior Software Engineer FS TL Java at Software Mind, about one of the most transformative initiatives in Europe’s digital landscape — the European Digital Identity Wallet (EUDI Wallet). Czernicki explained that the EUDI Wallet is a secure mobile applicat…
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SIPez: Standardizing Conversations with vCon, Podcast
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At the Fall ’25 vCon conference in Washington, D.C., Doug Green, Publisher of Technology Reseller News, sat down with Dan Petrie, CEO & President of SIPez, to talk about the origins, purpose, and practical future of vCon technology. Petrie, who co-authored the original vCon draft and brought it to the IETF in 2003, describes vCon as a “standard con…
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Clarity Voice: Real-World vCon Innovation and the Future of Conversational Data, Podcast
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At the Fall ’25 vCon Conference in Washington, D.C., Doug Green, Publisher of Technology Reseller News, met with Mike Onslow, CTO of Clarity Voice, to discuss the company’s hands-on work with vCons, the rise of AI-driven communications, and the transformative potential of standardizing conversational data across platforms. Onslow began by outlining…
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At the Fall ’25 vCon Conference, Doug Green, Publisher of Technology Reseller News, sat down with Rebekah Johnson, Founder & CEO of Numeracle, for a timely and urgent discussion on the escalating global fraud crisis and the role identity must play in restoring trust to communications. Johnson, a long-time industry leader on identity assurance, shar…
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Cisco’s Unified Collaboration Strategy: Partner-Led Growth and Integration Spotlighted at 2025 Summit, Podcast
Technology Reseller News senior tech reporter Moshe Beauford recently spoke with Kristyn Hogan, who heads up Cisco’s collaboration partner sales unit, to discuss the partner opportunity in collaboration and the smooth integration of Cisco’s full portfolio with offerings recently unveiled at its 2025 partner summit in San Diego. The conversation spa…
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In this episode of Technology Reseller News’ special series on Telco Days 2025, Doug Green speaks with Damian Mazurek, Chief Innovation Officer at Software Mind, about why the telecom industry is at a historic crossroads – and what it will take for telcos to move from commodity connectivity to AI-era value creators. Mazurek explains how rapid advan…
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ReturnCenter Gives ITADs Enterprise-Ready Tools for Modern Asset Returns, Podcast
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“This really levels the playing field for ITADs of all sizes.” — Doug Hughes, VP of Sales Operations, ReturnCenter In this special ASCDI edition of the Technology Reseller News podcast, Doug Green speaks with Doug Hughes of ReturnCenter about how the company’s digital platform is helping ITADs modernize their return workflows and better serve enter…
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Envenance Brings ITAD 3.0 to the Global Enterprise, Podcast
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Doug Green, Publisher of Technology Reseller News, interviews Helmut Minor, Managing Director of envenance GmbH and President of envenance SAS, in this special welcome podcast for ASCDI’s newest member. Envenance delivers a next-generation, fully digital ITAD platform designed to support multinational enterprises with consistent, compliant asset di…
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In this Technology Reseller News podcast, Publisher Doug Green speaks with Christian Stredicke, President & CEO of Vodia Networks, about how hotel communications are evolving and why guest room telephony still matters in 2026. Stredicke explains that while many hotels question whether they still need a phone in every room, the answer is often yes—e…
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In this Technology Reseller News podcast, Doug Green interviews David Erickson, CEO of Phound, about the launch of Phound for Business—a platform that goes far beyond traditional UCaaS. Built on the global CarrierX telecom backbone, Phound treats the phone number as a verified digital identity, enabling secure calling, texting, AI integration, and …
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Nima Hakimi, CEO and Co-Founder of Convoso, joined Doug Green, Publisher of Technology Reseller News, to discuss one of the most pressing issues facing legitimate outbound sales teams today: how to reach customers when carriers are aggressively filtering calls. Convoso serves revenue teams in insurance, financial services, and home services—organiz…
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Ram Ramanathan, Vice President of Product at Ribbon Communications, joined Doug Green, Publisher of Technology Reseller News, to discuss Acumen, Ribbon’s new AI-powered platform designed to accelerate autonomous networking for service providers and enterprises. Ramanathan explains that rapid shifts—5G adoption, cloud-native architectures, heightene…
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As the Managed Service Provider (MSP) landscape shifts vastly, service providers must fundamentally differentiate their offerings and value proposition to remain competitive. This imperative means a necessary expansion into robust security services, addressing a growing and critical concern for businesses ranging from Small to Medium Businesses (SM…
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The integration of Splunk into the Cisco stack is a potential game-changer for channel partners who fully leverage its capabilities. From a security perspective, Splunk provides a powerful analytics platform that acts as a gold mine for partners. It allows them to move beyond simple product reselling into offering high-value services like deep thre…
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At the Cisco Partner Summit, Technology Reseller News’ Moshe Beauford spoke with Nathaniel Stearns, Splunk and cybersecurity consultant at Keos Technology, to discuss Cisco’s integration of Splunk following its landmark acquisition and what it means for partners navigating the next era of AI-driven security. Stearns explained that Keos Technology—S…
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At the Cisco Partner Summit, Technology Reseller News’ Moshe Beauford spoke with Jeff Drury, Director of Engineering at CVE Technologies Group, about how Cisco’s expanding AI portfolio is reshaping partner enablement, education, and customer strategy across the channel. Based in Salt Lake City, Utah, with offices in Oregon and Hawaii, CVE Technolog…
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At the Cisco Partner Summit, Technology Reseller News’ Moshe Beauford sat down with Cyndi Privett, Principal & Owner of Viewpoint Research, to discuss Cisco’s sweeping updates to its partner program, the introduction of Cisco IQ, and how AI is reshaping partner profitability and customer experience. Privett described the new 360 Partner Program 2.0…
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Collaboration and Connectivity: TELCLOUD and Smartel Redefine Telecom Partnerships, POTS and Shots Podcast Series
“Nobody can be an expert in everything — so you surround yourself with the right partners,” says Chris Young, CEO of Smartel. “That’s how you deliver real value, reduce costs, and earn long-term trust.” In this latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, is joined by Jake Jacoby, …
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In Part 1 of the Telco Days 2025 podcast series—produced in partnership with Telco Days 2025—Doug Green of Technology Reseller News sits down with Dawid Mielnik, General Manager Telco at Software Mind, a global software and technology services provider. With more than 25 years of telecom experience and a 1,600-person engineering organization across…
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In this episode of Technology Reseller News, Publisher Doug Green speaks with Robert Galop and Kevin Nethercott, Co-Founders of Creo Solutions, about how service providers can turn years of “dark” conversation data into immediate, recurring revenue. Creo Solutions, founded two and a half years ago, focuses on helping carriers, CSPs and MSPs 2x–3x t…
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In this episode of Technology Reseller News, Publisher Doug Green interviews Bret Kinsella, SVP and GM of Fuel iX, TELUS Digital’s GenAI platform. Kinsella explains how TELUS Digital has become a global powerhouse—running large-scale contact centers, building mobile and web apps, powering one of the world’s largest AI data-labeling operations, and …
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In this episode of Technology Reseller News, Publisher Doug Green speaks with Jason Goecke, CTO and Robert Galop, CPO of Creo Solutions, about why vCons (virtual conversations) represent a “golden grail” revenue opportunity for service providers, MSPs, and telcos. Drawing on decades of telecom and CPaaS experience, the Creo team explains how their …
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Cisco’s channel partner ecosystem has undergone a profound transformation following a series of announcements at its 2025 Partner Summit in San Diego. The core focus of said announcements is enabling partners in an era of artificial intelligence (AI) via edge computing and Splunk. This significant shift is driven by new AI and edge offerings (Cisco…
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In this episode of Technology Reseller News, Publisher Doug Green speaks with Rob Bye, President & Founder of Zenture Partners, about why the traditional telecom procurement and management model is breaking down—and how AI-driven lifecycle management can restore clarity and control for large enterprises. Zenture Partners is a strategic consultancy …
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In this episode of Technology Reseller News, Doug Green interviews Lyle Pratt, Founder & CEO of Vida.io, following the company’s announcement of a $4 million Series A funding round—a major milestone marking rapid growth, platform maturity, and expanding traction across MSPs, SaaS vendors, and business software providers. Pratt explains that Vida.io…
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Closing the SQL Migration Gap: DH2i’s Approach to HA, Containers & Cross-Platform Mobility, Podcast
In this Technology Reseller News, Podcast, Doug Green interviews Don Boxley, CEO and Co-Founder of DH2i, for a deep dive into one of the biggest challenges facing IT teams today: the migration gap between legacy Windows-based SQL Server deployments and the containerized, Linux-driven future that modern applications increasingly require. DH2i, a lon…
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Built to Last: TELCLOUD Delivers Fault-Tolerant Infrastructure for Modern Telecom, POTS and Shots Podcast Series
“When you build for life safety, there can’t be a single point of failure,” says Jake Jacoby, CEO of TELCLOUD. “Our networks are designed to stay up—no matter what fails.” In the latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, sits down with Jacoby to discuss what it really means to b…
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Modernizing Messaging and Voice: GCH Technologies Takes Lead on Short Code Registry Transition, Podcast
“We’re building for an agile future — one where messaging channels can finally talk to each other.” — Ariel Reid, VP of Customer Experience, GCH Technologies In this Technology Reseller News podcast, Doug Green, Publisher of TR Publications, speaks with Ariel Reid, Vice President of Customer Experience at GCH Technologies, about the company’s missi…
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“Compliance is not going away. CMMC is here — and it’s a high-margin, recurring opportunity for MSPs.” — Steven Hess, Co-Founder, Deep Fathom In this Technology Reseller News podcast, Doug Green, Publisher of TR Publications, sits down with Steven Hess, Co-Founder of Deep Fathom, to discuss the U.S. Department of Defense’s new Cybersecurity Maturit…
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“Hard to get a customer — but once you have that customer, sell them something else.” — Elie Y. Katz, Founder, President & CEO, National Retail Solutions (NRS) In this Technology Reseller News podcast, Doug Green, Publisher of TR Publications, speaks with Elie Y. Katz, CEO of National Retail Solutions (NRS), about how NRS is helping small businesse…
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“The tide is turning, but it hasn’t gone out yet.” — Alex Quilici, CEO, YouMail In this Technology Reseller News podcast, Doug Green speaks with Alex Quilici, CEO of YouMail, about how the company is helping both carriers and enterprises identify, block, and eliminate fraudulent robocalls and impersonation attacks. After peaking at nearly 5 billion…
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“Availability is resilience. If you can’t see it, you can’t secure it.” — Roland Dobbins, Principal Engineer, NETSCOUT ASERT Team In this Technology Reseller News podcast, Doug Green, Publisher of TR Publications, speaks with Roland Dobbins, Principal Engineer on NETSCOUT’s ASERT (Arbor Security Engineering & Response Team), about the growing risk …
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Dave Michels on Wildix, Single-Tenant Strategy, and the Channel’s AI Advantage, Podcast
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At the Wildix Partner Day in Venice, Technology Reseller News Publisher Doug Green sat down with industry analyst Dave Michels to discuss his impressions of Wildix’s first-ever analyst event and what it reveals about the future of UCaaS, AI, and the channel. Michels, a respected voice in enterprise communications and author of TalkingPointz, descri…
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At the Wildix Partner Day in Venice, Technology Reseller News Publisher Doug Green spoke with Jon Arnold, Principal of J Arnold & Associates, for a candid analyst perspective on Wildix’s strategy and its growing impact on the SMB and channel markets. Arnold noted that while Wildix may be lesser known in North America, its channel-first model, AI-dr…
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At the Wildix Partner Day in Venice, Italy, Technology Reseller News Publisher Doug Green sat down with Steve Osler, CEO of Wildix, to discuss how the company is using AI and automation to transform unified communications — and to empower partners with new revenue opportunities. “The main reason to move to Wildix today isn’t just to unify communica…
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At the Wildix Partner Day in Venice, Italy, Technology Reseller News Publisher Doug Green spoke with Stewart Donnor, Sales Engineers Manager at Wildix, about how the company’s channel-first innovation and AI-powered automation are redefining the unified communications experience for partners and their customers. “Wildix is 100% channel, and our eng…
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Alkira Launches MCP Server and NIA Copilot, Bringing AI-Driven Automation to Network Infrastructure, Podcast
In this Technology Reseller News podcast, Publisher Doug Green interviews David Klebanov, VP of Partner Solutions at Alkira, about the company’s two major announcements — the launch of MCP Server and NIA Copilot — both designed to bring AI integration and natural language interaction to network automation and infrastructure management. Alkira, know…
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