In this episode of Technology Reseller News, Doug Green speaks with Evan Tomlin, CTO of Hyperion Partners, about how the company is enabling channel partners to step into the Internet of Things (IoT) and wireless monetization space through its powerful, white-label-ready VAST platform. Originally founded as a dominant Sprint partner focused on hard…

In this compelling Technology Reseller News podcast, publisher Doug Green speaks with Kristy Thomas, Senior Vice President of Global Channel and Alliances at Vonage, about the evolving intersection of AI and customer service. As a leading Cloud Communications Alliance (CCA) member and a pioneer in VoIP, Vonage is now placing ethical AI at the heart…

“The earlier you involve finance in the sales process, the more successful you’re going to be.” — Aaron Case, Travelers Financial Solutions In an age where AI infrastructure and high-performance computing are reshaping industries, financing has become more than just a back-office consideration—it’s a frontline sales tool. In this insightful Technol…

FoIP: The Overlooked MSP Opportunity, Many businesses still rely on fax to send and receive legally binding orders, insurance documents, and compliance paperwork “If our fax or email system fails, that’s a catastrophe—we lose connection to our customers and orders stop coming in.” — Martin Hager, Founder & CEO, Retarus Spring 2025 has been dominate…

“We can have a reseller up and running in like three days. It’s that easy.” — Jake Jacoby, Founder, TELCLOUD In this latest installment of the POTS and Shots series, Doug Green, publisher of Technology Reseller News, sits down once again with Jake Jacoby of TELCLOUD to explore why becoming a POTS replacement reseller has never been easier — or more…

“If you’re not online, you’re not part of the digital economy—and you’re not counted.” — Tae Oh, Founder of Spacecoin In this special Technology Reseller News podcast, Doug Green speaks with Tae Oh, founder of Spacecoin, a company on a mission to connect the world’s 3 billion unconnected people through a decentralized, satellite-based network. Buil…

“It’s not just about moving from PBX to VoIP anymore. It’s about delivering tools customers can’t live without.” – Spencer Lee, CEO, Telin In this episode of Technology Reseller News, publisher Doug Green sits down with Spencer Lee, CEO of Telin, for an in-depth discussion on how Telin is redefining value for MSPs, resellers, and partners through i…

“We’re at an exciting intersection — a convergence of legacy customer bases with emerging technologies like vCons and AI,” says Kevin Nethercott, Managing Partner of the CPaaS Acceleration Alliance (CPaaSAA), in this special podcast with Technology Reseller News publisher Doug Green. In this episode, Nethercott announces the launch of the Service P…

“What’s Your Number?” Phound Offers a Lifeline for Skype Users Facing Shutdown, Technology Reseller News Podcast with Dave Erickson, Co-founder, Phound “Skype wasn’t born at Microsoft. It was born with a vibe—and we’ve built Phound around that same spirit,” says Dave Erickson, Co-founder, Phound. As Microsoft sunsets Skype, longtime users are left …

DORA, Risk, and Resilience: What Carriers, MSPs, and MSSPs Need to Know Now, “DORA, Risk, and Resilience: What Carriers, MSPs, and MSSPs Need to Know Now” “You can outsource the function — but you can never outsource the risk.” That’s the stark reminder from Jenna Wells of Supply Wisdom, who joins Technology Reseller News Publisher Doug Green for a…

“With RCS, brands don’t need to ask customers to download an app—they already have the experience in their pocket.” — Brian Garofola, CTO, VibesIn Part 2 of our Technology Reseller News podcast series, Brian Garofola, CTO of Vibes, returns to showcase how Rich Communication Services (RCS) is transforming from a messaging protocol into a full-fledge…

“RCS is not just another messaging channel—it’s the next great application platform.” — Brian Garofola, CTO, VibesIn Part 1 of a special two-part series with Doug Green of Technology Reseller News, Vibes CTO Brian Garofola lays out a compelling vision for the future of messaging, where Rich Communication Services (RCS) redefines how businesses inte…

“We believe in identity—on both sides of a communication. That identity builds trust.” — Keith Buell, NumeracleIn this episode of Technology Reseller News, publisher Doug Green speaks with Keith Buell, Head of Public Policy and Legal at Numeracle, to explore a critical issue facing enterprises, service providers, and consumers alike: the ongoing fi…

“We’re turning a mandate into an operational advantage.” — Barbara Sharnak, SVP of Business Development, RelayIn a wide-ranging conversation with Technology Reseller News publisher Doug Green, Barbara Sharnak, Senior Vice President of Business Development at Relay, outlines how the company is transforming frontline communication for industries that…

This podcast is a part of a collection of podcasts recorded at ISC West 2025 and previously shared on social media.At ISC West 2025, BluebirdSales.io, an outsourced sales and marketing firm dedicated to the technology sector, showcased its deepening partnership with floLIVE, a global cellular MVNO (mobile virtual network operator) known for simplif…

This podcast is a part of a collection of podcasts recorded at ISC West 2025 and previously shared on social media.“Show me unattended cash. Show me wet floors. Show me signs still on display after the promo ends.” — Jac Ondaye, March Networks, introducing AI Smart Search at ISC West 2025At ISC West 2025, Technology Reseller News publisher Doug Gre…

This podcast is a part of a collection of podcasts recorded at ISC West 2025 and previously shared on social media.“Cellular isn’t just a cost center—it’s a revenue driver.” — Dan Heredia, Zipit Wireless, on turning IoT connectivity into a business assetAt ISC West 2025, Doug Green of Technology Reseller News caught up with Dan Heredia, Director of…

This podcast is a part of a collection of podcasts recorded at ISC West 2025 and previously shared on social media.“The code isn’t silly—until you need it.” — Jerry Last, RATH by AVIRE, on the life-saving role of emergency communicationsAt ISC West 2025, Technology Reseller News publisher Doug Green sat down with Jerry Last, Technical Sales Manager…

This podcast is a part of a collection of podcasts recorded at ISC West 2025 and previously shared on social media.“We don’t look for faces—we look for behaviors.” — Corbin Uselton, Koshee Security, speaking with Doug Green at ISC West 2025At ISC West 2025, Technology Reseller News publisher Doug Green met with Corbin Uselton of Koshee Security to …

This podcast is a part of a collection of podcasts recorded at ISC West 2025 and previously shared on social media.“Secure by design, global by nature—floLive is redefining IoT connectivity for the security world.” — Emanuel Maceira, floLIVE, speaking with Doug Green at ISC West 2025At ISC West 2025, Technology Reseller News publisher Doug Green sa…

SAN FRANCISCO — RSA Conference 2025"Sixty percent of the attacks we’re tracking target low-profile vulnerabilities—things like privilege escalation and security bypasses, not the headline-making zero days," says Douglas McKee, Executive Director of Threat Research at SonicWall. Speaking live from the show floor at RSA 2025, McKee outlined how Sonic…

“Coverage on demand is here—and it's being built by the community.”—Mario Di Dio, General Manager, Network Helium, Nova LabsMario Di DioIn a groundbreaking step toward redefining wireless connectivity, Helium Network and Nova Labs have teamed up with AT&T to deliver seamless, secure Wi-Fi access across the U.S. through a decentralized network model…

"You’re not just replacing a line—you’re building a 20-year bridge to the future." — Jake Jacoby, TELCLOUDIn the latest episode of the POTS and Shots podcast series, Technology Reseller News publisher Doug Green returns with Jake Jacoby of TELCLOUD to explore what it really takes to future-proof telecom infrastructure. As traditional POTS lines van…

“Gone are the days when service providers could differentiate on call minutes alone. Today, success depends on analytics, integrations, and delivering real-time value to customers.” — John Christian, Vice President of Marketing, AkixiIn this special podcast presented by TR Publications and the Cloud Communications Alliance (CCA), Technology Reselle…

Cloud Connections 2025 | St. Petersburg, FL“If you think you're moving fast, you're probably not moving fast enough.” That was the core message from Mike Tessler, managing partner at True North Advisory, in his opening keynote at the Cloud Connections 2025 conference.In a session titled “Don’t Stop Believin’: AI’s Journey in Enterprise Transformati…

"For the first time in over a decade, bots now outnumber humans on the internet — and a growing percentage are built to defraud, disrupt, and deceive." — Tim Chang, Global VP & GM, Application Security, ThalesIn a sobering conversation with Technology Reseller News, Tim Chang of Thales shared key insights from the 2025 Imperva Bad Bot Report, a dee…

“Most founders don’t need a full-time CFO — they need answers.” — Matthew Putra, CEO of EightxIn a world where the demands of growth often outpace the resources of startups and midsize firms, Matthew Putra is making a bold case for a smarter solution: hire only the CFO you need.Speaking with Technology Reseller News, Putra — CEO and founder of Eigh…

“Emergencies don’t wait—neither should you.” —Dave Beagle, OomaIn a time-sensitive and information-rich conversation, Doug Green, publisher of Technology Reseller News, sat down with Dave Beagle of Ooma to discuss the urgent need for businesses to migrate away from traditional copper POTS (Plain Old Telephone Service) lines. Beagle delivered a comp…

“We’re taking the power of a business phone system and putting it directly into your native mobile experience.” — Lee Essex, Tango NetworksLas Vegas - Channel Partners Conference, 2025 - In a first-of-its-kind collaboration, Phone.com and Tango Networks have launched ProSim, a new service that enables small business users to access their unified co…

"Even the largest companies in the world are flying blind when it comes to key operational data," says Jared Dyson, Founder of Thynk Forward and vConGPT. Speaking with Technology Reseller News at the vCon conference, Dyson explained why, despite decades of digital transformation, many enterprises remain unaware of critical conversations and decisio…

"When the franchise wins, we win," says Mike Onslow, CTO of Clarity Voice, a communications provider celebrating its 20th anniversary this year. Speaking with Technology Reseller News at the vCon conference, Onslow detailed how Clarity Voice is pioneering the use of vCon technology to radically improve call quality, agent training, and customer ret…

"My goal is to make people's jobs better — and to make them feel better about their jobs," says Mitch Lieberman, of Fuel iX within TELUS Digital.At the inaugural vCon conference, Lieberman demonstrated how Fuel iX is pioneering a new way to train and empower contact center agents using real-time simulations, AI-driven coaching, and a continuous fee…

HYANNIS, MA - “We thought messaging was simple—until we realized it could power AI, commerce, and rich customer conversations,” says Inderpal Mumick, CEO, Dotgo. At the inaugural vCon Conference 2025, a rich new layer of the communications future was unveiled through a powerful conversation with Inderpal Mumick, CEO of Dotgo. As a global leader in …

"Cloud is no longer optional. It's a necessity."Kevin Langford, CaaB, joins Technology Reseller News publisher Doug Green to outline why Managed Service Providers (MSPs) should no longer delay their transition to the cloud—and why CaaB’s MSP-first model offers a better alternative to the big-name hyperscalers.“The MSPs who embrace cloud now will po…

“Telecom law is a niche, but it’s a powerful one — and it’s about to become even more important in the world of vCons.” — Diana James, Attorney, Marashlian & Donahue, PLLCAt vCon 2025, Diana James Highlights Why Telecom Law Is Key to the Next Era of CommunicationHyannis, MA - April 2025 - Speaking from the vCon Conference in Hyannisport, Massachuse…

“Building a standard like vCon is a little like giving birth — long, painful, but ultimately transformative.” — Daniel Petrie, Founder, SIPezSIPez’s Daniel Petrie on the Birth of vCon and Why It’s a Game-Changer for Contact Centers and BeyondHyannis, MA - April 2025 - As the inaugural vCon Conference wrapped up, Daniel Petrie of SIPez shared a uniq…

Strolid’s vCon Revolution: Bringing Automotive Insight to the Future of Digital ConversationsHYANNISPORT, MA - “We thought we were listening to the customer—until we actually did,” said Thomas McCarthy-Howe, CTO, Strolid. The first-ever vCon Conference wrapped up in Cape Cod with a surprising yet visionary host: Strolid, a company known for advanci…

“If you don’t ask your AI what it used to make a decision, it might cost you your reputation—or worse.” — Matt Bramson, Chief Revenue Officer, FrontlineFrontline’s Matt Bramson on the Monumental Implications of vCon and the Urgent Need for Ethical Oversight in AIHyannis, MA - April 2025 - As the first-ever vCon Conference concluded, Matt Bramson of…

“Voice AI isn’t here to replace people — it’s here to empower them.” — RJ Burnham, Founder, ConsigAt the inaugural vCon 2025 Conference in Hyannis, RJ Burnham, founder of Consig, sat down with Doug Green of Technology Reseller News to explore the next frontier in voice AI — and why the real opportunity isn’t in replacing human teams, but amplifying…

“We’re not just building AI for call centers — we’re building AI with call centers in mind.” — Justin Massey, Relay HawkAt the vCon Spring 2025 Conference, Justin Massey of Relay Hawk brought both a technologist’s vision and a contact center veteran’s intuition to the main stage. In a conversation with Technology Reseller News publisher Doug Green,…

Strolid’s Road to Reinvention: How a Contact Center Pioneer Helped Create the vCon Standard“Every time a customer calls, it shouldn’t feel like the first time.” — Matt Watson, StrolidAt the first-ever vCon Conference in Hyannis, MA, Matt Watson, Vice President of Product Development at Strolid, joined Doug Green of Technology Reseller News to tell …

“Transformation isn’t just a buzzword — it’s the reality of staying competitive.” — Bryan Martin, 8x8At the inaugural vCon Conference in Hyannis, MA, Bryan Martin, Chairman of 8x8, sat down with Technology Reseller News to discuss the seismic shifts in enterprise communications — from vCons to AI-powered ecosystems — and why companies that don’t ad…

On this episode of Telecom Reseller news, Doug Green sits down with Zach Bennett, Microsoft Teams MVP and Principal Architect at LoopUp, a leading Cloud Telephony provider primarily concentrated on Microsoft Teams and the PSTN connectivity into Microsoft Teams via Direct Routing and Operator Connect. LoopUp enables multinational enterprises to cons…

floLIVE and Velocity IoT team up to deliver robust, high-performance global connectivity with a reseller-first approachIn a fast-expanding IoT world, two industry veterans are teaming up to bring intelligence, speed, and scalability to global deployments. In a recent Technology Reseller News podcast, Doug Green spoke with Curtis Govan, President fo…

Cloud Connections 2025 Podcast Interview with Jon Arnold, Principal, J. Arnold & Associates ST. PETERSBURG, FL - Jon Arnold, Principal of J. Arnold & Associates, delivered a clear message to managed service providers (MSPs) at Cloud Connections 2025: it’s time to evolve beyond UCaaS commoditization and begin leveraging AI not just as a buzzword, bu…

Mark Vange and Autumn highlight a new model for AI collaboration at Cloud Connections 2025“AI needs to be thought of more as a colleague and less as a tool.” — Mark Vange, CEO, Autom8lyAt Cloud Connections 2025, Technology Reseller News sat down with Mark Vange, CEO of Autom8ly, and Autumn, the company’s AI-powered assistant, to explore a new appro…

Branded identity and app-like messaging experiences take center stage in CTO Mike Tindall’s product previewST. PETERSBURG, FL - At Cloud Connections 2025, Mike Tindall, Co-founder and Chief Technology Officer of Commio, introduced two forward-looking solutions aimed at transforming how businesses engage customers through voice and messaging.Speakin…

Speaking from the floor of the Cloud Connections 2025 conference, Dino De Palma of True North Advisory emphasized the intersection of culture and innovation in the cloud communications sector during a roundtable he moderated on “Innovating at Scale: Creating Next-Gen Cloud Products.”De Palma, a longtime industry leader and advisor, said the convers…

ST. PETERSBURG, FL - ICA (Intelligent Communication Assistant), a communications security and AI assistant platform, took center stage at the Cloud Communications Alliance’s Cloud Connections 2025 event with a solution aimed at eliminating robocalls, scams, and fragmented branded calling experiences.Michael Gough, founder of ICA, presented during t…

Tech pioneer previews the world’s first VCon-focused conference and the protocols reshaping AI, business conversations, and communications strategyST. PETERSBURG, FL - At Cloud Connections 2025, Jeff Pulver, internet telephony pioneer and CEO of the newly launched vCon Foundation, joined Technology Reseller News to preview the first-ever VCon Confe…