AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Telecom Reseller Podcasts
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SmarTrak.ai: Driving Double-Digit Growth for Cisco Partners and Beyond, Podcast
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“We are an absolute recurring revenue engine,” says Ted Lee, co-founder of SmarTrak.ai, in a new podcast interview with Doug Green, Publisher of Technology Reseller News. Speaking from Cisco GSX and VMware Explore, Lee describes how SmarTrak.ai is enabling partners to transform data into growth, helping some global players reverse declines and gene…
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Canonical Brings Ubuntu Pro to VMware Cloud Foundation, Podcast
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“If you’re currently using free Ubuntu, you’re getting supported Ubuntu Pro as part of your VCF license — which is amazing.” – Thibaut Rouffineau, Canonical At VMware Explore 2025, Doug Green, Publisher of Technology Reseller News, spoke with Thibaut Rouffineau, Vice President of Marketing at Canonical, about how Canonical is elevating Ubuntu into …
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Broadcom’s VCF Division on AI, License Portability, and Simplifying Complexity, Podcast
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“Complexity is at the core of this, and our mission at Broadcom has been how to address this complexity by making things simpler,” says Abhay Kumar, Global Head of Managed Services for Broadcom’s VMware Cloud Foundation (VCF) division. In this Technology Reseller News podcast, recorded live at VMware Explore 2025, Kumar discusses Broadcom’s strateg…
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Fewer Truck Rolls, Greater Control: TELCLOUD Brings Carrier-Grade Remote Management to POTS Replacement, POTS and Shots Podcast Series
“If we have to roll a truck, there’s a problem,” says Jake Jacoby of TELCLOUD. In the latest episode of the POTS and Shots podcast series, Jacoby joins Technology Reseller News publisher Doug Green to discuss how TELCLOUD eliminates costly and disruptive truck rolls with a carrier-grade platform that delivers complete remote management for POTS rep…
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“Standards are a way to separate out those who say they do the right things from those who actually do them,” says Jeff Seibert, Chief Provocateur at SERI. In this Technology Reseller News podcast, Publisher Doug Green interviews Seibert about SERI’s mission, the role of the R2 standard in responsible electronics reuse and recycling, and the upcomi…
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In this Technology Reseller News podcast, Doug Green interviews Jill Blankenship, CEO of Frontline Group, and Thomas McCarthy-Howe, CTO of Strolid, about their collaboration on vCons (Virtualized Conversations)—a new file format that could transform how conversations are captured, stored, and analyzed in the contact center. A vCon is a standardized…
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In this Technology Reseller News podcast, Doug Green speaks with Jennifer Lee, President and Co-CEO of Intradiem, about how AI—particularly predictive AI—can improve agent well-being, enhance customer experiences, and reduce costly attrition in telecom contact centers. Jennifer Lee Lee, who began her career as a telecom contact center agent, explai…
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Digi International and TELCLOUD Partner to Deliver Channel-First POTS Replacement Solutions, Podcast
In this Technology Reseller News interview, Doug Green speaks with Dane Surkamer, VP of Global Channel Sales at Digi International, about how the IoT leader is teaming with TELCLOUD to tackle the huge POTS line replacement market. Digi, now in its 40th year, specializes in mission-critical wireless connectivity across industries such as healthcare,…
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Marketing Simplified: Littlefield Agency’s Sam Littlefield on Storytelling, AI, and Avoiding Trade Show Overload, Podcast
In a fast-paced fall event season, where overlapping trade shows can overwhelm even seasoned marketers, Sam Littlefield, President and CEO of Littlefield Agency, joins Technology Reseller News Publisher Doug Green to share fresh strategies for cutting through the noise. Founded in 1980 and based in Tulsa, Oklahoma, Littlefield Agency specializes in…
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Google’s Advertising Monopoly on Trial: Ari Paparo on OpenX, Antitrust, and the Future of Media, Podcast
“It’s as if we were both JP Morgan and the New York Stock Exchange.” — Quoting a Google executive in his new book, Ari Paparo lays out the case against the tech giant. In this Technology Reseller News podcast, Publisher Doug Green interviews Ari Paparo, CEO of Marketecture TV and author of Yield: How Google Bought, Built, and Bullied Its Way to Adv…
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In this Technology Reseller News and Cloud Communications Alliance preview of the upcoming CCA Financial Summit (October 7, 2025, Willard Hotel, Washington, D.C.), Doug Green speaks with Michael Quinn, Founding Partner at Q Advisors, and Jonathan Marashlian, Managing Partner at The CommLaw Group. The session they will lead—aptly titled Hotel Califo…
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In just seven months since entering the U.S. market, The Repair Academy—a French-based specialist in micro soldering and board repair training—has already sold out its first American course and is preparing for a second. In this ASCDI- and ITAD-focused interview with Doug Green, Publisher of Technology Reseller News, CEO Alexandre Isaac shares how …
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"What makes our events unique is the interaction." — Joe Marion, President, Cloud Communications AllianceIn this special Technology Reseller News podcast, Doug Green speaks with Joe Marion (President) and Clark Peterson (Chairman) of the Cloud Communications Alliance (CCA) to preview the 2025 CCA Financial Summit, taking place October 7–8 at Washin…
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"Innovate with us. Don’t just issue an RFP—explore the art of the possible." — Dino Trevisani, Senior Vice President & Head of the Americas Region, Tata CommunicationsIn this in-depth conversation with Technology Reseller News Publisher Doug Green, Dino Trevisani outlines Tata Communications’ strategy to deepen its U.S. presence by leveraging the c…
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"The whole is far greater than the sum of the parts—especially when telcos and satellite operators work together." — Gareth Kentish, AlvatrossIn this episode of Technology Reseller News, Publisher Doug Green speaks with Gareth Kentish of Alvatross about how the company is enabling global connectivity through the convergence of terrestrial and satel…
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AI, Valuation, and Strategic Growth: Metrigy’s Irwin Lazar Previews the CCA Financial Summit, Podcast
"Can I make money selling AI... or should I give it away to sell more of something else?" — Irwin Lazar, President and Principal Analyst, MetrigyIn this special preview podcast for the upcoming Cloud Communications Alliance (CCA) Financial Summit, Doug Green, Publisher of Technology Reseller News, sits down with Irwin Lazar, President and Principal…
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Bringing the Human Back to Contact Centers: D Foster Consulting Champions Real Connections in an AI Era, Podcast
“We want to bring the human back. That’s what we want to do.” — Danielle Foster, Founder, D Foster ConsultingIn a conversation that challenges current tech trends, Doug Green, Publisher of Technology Reseller News, sits down with Danielle Foster and Shelby Page of D Foster Consulting, LLC to explore the real-world impact of AI on contact centers—an…
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Redundancy Reimagined: TELCLOUD Delivers Mission-Critical Uptime for POTS Line Replacement, POTS and Shots Podcast Series
"This is not only a replacement, it’s an improvement." — Jake Jacoby, TELCLOUDIn the latest edition of the POTS and Shots podcast series, Doug Green, Publisher of Technology Reseller News, reconnects with Jake Jacoby of TELCLOUD to dive into one of the most essential yet often overlooked parts of communications infrastructure: life safety lines. Fr…
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Lou Borrelli on Empowering 650+ Members Through Shared Innovation and the AI Center of Excellence“Connectivity is king. Without connectivity, you don’t really have a business.” — Lou Borrelli, CEO, National Content & Technology Cooperative (NCTC)In this in-depth conversation with Doug Green, Publisher of Technology Reseller News, Lou Borrelli, CEO …
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“Well-being is a stronger metric of success than productivity when it comes to AI adoption—and a natural outcome of that well-being is more productivity.” — Paul Sephton, Global Head of Brand Communications, JabraIn this enlightening episode of Technology Reseller News, Publisher Doug Green interviews Paul Sephton, Global Head of Brand Communicatio…
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“We’re now close to a quarter billion dollars in revenue, with operations across North America, EMEA, and APAC—and we’re just getting started.” — Russ Reeder, CEO, XTIUMTechnology Reseller News spoke with Russ Reeder, CEO, and Leon Schuurmans, Managing Director of EMEA at XTIUM, about the company’s official launch of direct operations in Europe. Th…
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Acronis: More Than Backup—Empowering MSPs to Scale with a Unified Platform, Podcast
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James Abercrombie breaks down the modern Acronis stack and the future of MSP enablement at GTIA ChannelCon“You don’t know what you don’t know—just test it.” — James Abercrombie, Software Vendor Technology Evangelist, AcronisAt GTIA ChannelCon 2025, James Abercrombie of Acronis joined Technology Reseller News Publisher Doug Green to set the record s…
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Degly Mendez shares a human-centered MSP philosophy built on trust, patience, and long-term partnerships at GTIA ChannelCon“No small business left behind.” — Degly Mendez, CEO, Avanzar IT SystemsAt GTIA ChannelCon 2025, Degly Mendez, CEO of Avanzar IT Systems, joined Doug Green of Technology Reseller News for a powerful and personal conversation ab…
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Matt Horning shares the frontline MSP perspective from GTIA ChannelCon“AI is the new shiny object—but if you’re not doing the basics, it becomes a threat vector, not a solution.” — Matt Horning, CEO, Blue Tree TechnologyAt GTIA ChannelCon 2025, Doug Green, Publisher of Technology Reseller News, sat down with Matt Horning, CEO of Kansas City-based M…
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Daniel Maynard champions relationship-driven growth and real-world cyber readiness at GTIA ChannelCon“Today, people don’t Google a solution—they call someone they trust.” — Daniel Maynard, Director, Strategic Partnerships, DeepSeasAt GTIA ChannelCon 2025, Daniel Maynard of DeepSeas joined Doug Green, Publisher of Technology Reseller News, for a tho…
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Executive council member shares how GTIA empowers managed services professionals at ChannelCon 2025“It’s not a good day unless you learn something new.” — Christopher Infante, Chair, Managed Services Community, GTIAPodcasting from GTIA’s ChannelCon 2025, Doug Green of Technology Reseller News sat down with Christopher Infante, Executive Council Mem…
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Ameet Dhillon explains why the BIOS layer is the next cybersecurity frontier at GTIA ChannelCon“You protect the OS and application layer—why not protect the BIOS that launches them?” — Ameet Dhillon, FirmGuard by PhoenixAt GTIA ChannelCon 2025, Ameet Dhillon of FirmGuard joined Doug Green, Publisher of Technology Reseller News, to introduce a vital…
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Steve Copeland on empowering the channel with portable, multi-carrier connectivity at GTIA ChannelCon“We’re built by an MSP—for MSPs.” — Steve Copeland, RYTHMzAt GTIA’s ChannelCon 2025, Steve Copeland, CEO of RYTHMz, sat down with Technology Reseller News Publisher Doug Green to share how his company is redefining connectivity with a turnkey soluti…
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Dan Wensley outlines GTIA’s bold vision for a member-driven, globally connected IT channel“We’re here to support and help the IT channel grow... and provide a level playing field community.” — Dan Wensley, GTIAIn a milestone interview recorded live at the inaugural GTIA ChannelCon 2025, Dan Wensley, CEO of the Global Technology Industry Association…
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Angelo Simao explains how MSPs can scale smarter with on-demand IT labor at GTIA ChannelCon“Don’t go it alone… Let us fill those gaps.” — Angelo Simao, F2OnSiteAt GTIA’s ChannelCon 2025 in Nashville, Angelo Simao, COO of F2OnSite, joined Technology Reseller News Publisher Doug Green to discuss a critical and often overlooked challenge in the channe…
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Alberto Francis champions end-user empathy, proactive insights, and monetization at GTIA ChannelCon“I heart Service Desk.” — Alberto Francis, President & CEO, Black Birch GroupAt ChannelCon 2025, hosted by GTIA in Nashville, Alberto Francis of Black Birch Group sat down with Doug Green, Publisher of Technology Reseller News, to deliver a bold and u…
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“Even today, roughly two-thirds of the people I interview have never had professional IT support. I'm still bringing fire to the caveman.” — Joshua Liberman, Net SciencesAt GTIA’s ChannelCon 2025 in Nashville, Joshua Liberman, President of Net Sciences, joined Doug Green, Publisher of Technology Reseller News, for a compelling conversation that spa…
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Technology Reseller News Podcast with Dave Michels, TalkingPointz"AI and automation is really all that anyone cares about right now. And this is a power combination." — Dave Michels, TalkingPointzIn this Technology Reseller News podcast, publisher Doug Green speaks with Dave Michels of TalkingPointz to unpack NICE’s blockbuster $955 million acquisi…
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“We’re not here to compete with MSPs—we’re here to help them grow, take on more business, and deliver more value to their clients.” — Amy Kincaid, Vice President, Robert HalfIn this live podcast recorded from Podcast Row at ChannelCon 2025, Doug Green, Publisher of Technology Reseller News, interviews Amy Kincaid, Vice President at Robert Half, to …
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MSPs Must Own the WAN Conversation: Massive Networks’ Ken Totura on Fixing Connectivity and Customer Experience, Podcast
“Nobody would deploy AI without internet—so why aren’t MSPs treating connectivity as mission-critical?” — Ken Totura, Massive NetworksTechnology Reseller News caught up with Ken Totura, Chief Channel Officer at Massive Networks, during GTIA’s ChannelCon 2025 at the Opryland Resort in Nashville. In this fast-paced podcast with publisher Doug Green, …
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“It's not about solving for DMARC. Yeah, you do that as a byproduct, but we really enable the MSP to go grow their business.” — Mike Anderson, EasyDMARCTechnology Reseller News sat down with Mike Anderson of EasyDMARC for a live podcast recording at the opening day of ChannelCon, GTIA’s signature event. In a candid and engaging conversation with pu…
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“We’re not here with a silver bullet. We’re here to help teams start with visibility—because you can’t manage what you can’t see.” — Steve Petryschuk, AuvikIn this special Technology Reseller News podcast recorded live from the inaugural Podcast Row at ChannelCon 2025 in Nashville, Doug Green sits down with Steve Petryschuk of Auvik to discuss the …
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“It’s not the SLA—it’s the XLA. We measure success by how well we deliver the customer’s experience.” — Tom Boggs, BCN TelecomIn an era where enterprise customers expect seamless delivery, rock-solid security, and AI-enhanced services, BCN Telecom is rising to the occasion with a bold, customer-centric approach. In this episode of Technology Resell…
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“We’re not here to provide connectivity. We’re here to enable your new economy.” — Jean-Philippe Avelange, CIO, ExpereoFollowing a global wave of high-profile IT outages, Expereo is sounding the alarm: more than a quarter of global enterprises are losing over $5 million annually due to network failures, while over half of U.S. businesses are being …
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Michael Day of GoTo joins Technology Reseller News to explore global AI adoption gaps—and what it means for partners“Digital transformation digitized yesterday’s work. AI has the potential to change tomorrow’s possibilities.” — Michael Day, GoToMichael DayIn this episode of Technology Reseller News, publisher Doug Green speaks with Michael Day of G…
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RCS Reimagined: How Vibes Is Turning Mobile Messaging into a Personalized Commerce Channel, Podcast
"The best way to protect your margins today? Curate mobile experiences that your customers actually want." — John Johnson, VP, Global Customer Success, VibesIn this latest episode of Technology Reseller News, publisher Doug Green is joined by John Johnson of Vibes to explore how Rich Communication Services (RCS) is transforming mobile messaging int…
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"Companies pay duties when they shouldn’t—and often don’t know they can get them back." — Noa Sussman, TecExIn this latest installment of the TecEx Podcast Series, Technology Reseller News publisher Doug Green is joined once again by Noa Sussman of TecEx for a deep dive into one of the least understood yet most impactful opportunities in global tra…
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Rethinking Cybersecurity Training: Anagram Security Brings Behavior-Based Learning to the Forefront, Podcast
"If you ask 100 CISOs whether their current training actually changes behavior, 95 to 98 will say, ‘not really.’” — Harley Sugarman, Founder & CEO, Anagram SecurityHarley SugarmanIn this eye-opening episode of Technology Reseller News, publisher Doug Green speaks with Harley Sugarman, CEO of Anagram Security, about why traditional cybersecurity tra…
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“Detection is not the end—it’s just the beginning.” — Jerry Mancini, NETSCOUTIn this episode of Technology Reseller News, Publisher Doug Green speaks with Jerry Mancini of NETSCOUT about the company's latest advancements in automated threat detection and response—with a particular focus on why telecommunications networks are uniquely vulnerable and…
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Reinventing the Network: Alkira and Astrotel Bring Infrastructure-as-a-Service to the Cloud Era, Podcast
“You can now connect everything—cloud workloads, offices, data centers, users—on one software-defined network, without the hardware.” — Elizabeth Aris, CEO, AstrotelIn this Technology Reseller News podcast, Publisher Doug Green interviews David Klebanov, a leading architect at Alkira, and Elizabeth Aris, CEO of Astrotel, to explore how their partne…
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“Connectivity is your brand. And with RYTHMz, MSPs can deliver that brand anywhere.” — Leonard J. Dimiceli, RYTHMzIn a fast-paced and highly practical conversation, Leonard J. Dimiceli, Vice President of Sales at RYTHMz, joined Doug Green, Publisher of Technology Reseller News, to unveil how managed service providers (MSPs) can tap into a brand-new…
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David Erickson challenges legacy tech, invites the White House—and everyone else—to rediscover the power of voice“We’re not a discount service. We’re a better service built on a different economic—and it’s time to bring back audio.” — David Erickson, Founder, FreeConferenceCall.comIn a candid and compelling interview with Technology Reseller News, …
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Rethinking Cybersecurity Distribution: Exclusive Networks Brings Channel Services Aggregation to North America, Podcast
Why Exclusive Networks says modern cybersecurity requires more than “pick, pack, and ship”“We’re not just a distributor. We’re a channel services aggregator — an extension of our partners’ businesses.” — Jason Beal, President, Americas, Exclusive NetworksIn this episode of Technology Reseller News, publisher Doug Green sits down with Jason Beal, Pr…
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Securing the Cloud’s Third Leg: Aviatrix CEO Doug Merritt on Cloud Native Security Fabric, Podcast
Aviatrix survey reveals only 8% of enterprises have effective Zero Trust — and why network security needs to catch up“Without all three legs, you don’t have a stool — therefore, you don’t really have Zero Trust.” — Doug Merritt, CEO, AviatrixIn a revealing interview with Technology Reseller News, Aviatrix CEO Doug Merritt joins publisher Doug Green…
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Intermedia’s Brian Gregory on portfolios, Teams integration, and AI that partners can actually resell“Service providers have tremendous brand equity—and they should use that to the maximum, ” Brian Gregory, Director of Product Marketing at IntermediaAs cloud communications enters a new chapter shaped by Microsoft Teams, agentic AI, and rising custo…
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