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Legal Landmines: ADA, Arbitration, & Antitrust in Self Storage - Legal Chat Episode 6 with Carlos Kaslow and Scott Zucker

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Manage episode 500381112 series 3294397
Content provided by Josh Huff, Melissa Huff, and Tommy Nguyen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Huff, Melissa Huff, and Tommy Nguyen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

As the self storage industry moves further online, legal risks are evolving fast. In this Legal Chat episode, Carlos Kaslow and Scott Zucker break down the biggest legal challenges operators face today—and how to prepare for them.

Key topics include:

  • Website accessibility & ADA lawsuits
  • Deceptive Trade Practices and Drip Pricing
  • Mandatory arbitration vs. class action exposure
  • Disclosing fees and exclusions online
  • Online contracts (click-wrap, scroll-wrap) and enforceability
  • Oregon’s wage theft law and its impact on construction projects
  • Revenue management & antitrust concerns—especially around RealPage
  • Why transparency, documentation, and education are your best legal defenses

Carlos and Scott offer real-world examples, recent cases, and clear takeaways to help you reduce risk and protect your facility.

You can watch this episode over on the YouTube channel- Watch Episode 6 on YouTube

Make sure to subscribe to watch future episodes.

Hosts: Carlos Kaslow & Scott Zucker with the Self Storage Legal Network

Brought to you by Lighthouse Storage Solutions

  continue reading

156 episodes

Artwork
iconShare
 
Manage episode 500381112 series 3294397
Content provided by Josh Huff, Melissa Huff, and Tommy Nguyen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Huff, Melissa Huff, and Tommy Nguyen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

As the self storage industry moves further online, legal risks are evolving fast. In this Legal Chat episode, Carlos Kaslow and Scott Zucker break down the biggest legal challenges operators face today—and how to prepare for them.

Key topics include:

  • Website accessibility & ADA lawsuits
  • Deceptive Trade Practices and Drip Pricing
  • Mandatory arbitration vs. class action exposure
  • Disclosing fees and exclusions online
  • Online contracts (click-wrap, scroll-wrap) and enforceability
  • Oregon’s wage theft law and its impact on construction projects
  • Revenue management & antitrust concerns—especially around RealPage
  • Why transparency, documentation, and education are your best legal defenses

Carlos and Scott offer real-world examples, recent cases, and clear takeaways to help you reduce risk and protect your facility.

You can watch this episode over on the YouTube channel- Watch Episode 6 on YouTube

Make sure to subscribe to watch future episodes.

Hosts: Carlos Kaslow & Scott Zucker with the Self Storage Legal Network

Brought to you by Lighthouse Storage Solutions

  continue reading

156 episodes

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