The One With The Severance TV Lessons - Michael Mattson Chief Empathy Officer At Walk A Mile E172 CX Passport podcast

The one with the Severance TV lessons - Michael Mattson Chief Empathy Officer at Walk A Mile E172

1y ago 32:18

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🎤🎞️Why live in two worlds? “The one with the Severance TV lessons” with Michael Mattson Chief Empathy Officer at Walk A Mile CX in CX Passport Episode 172🎧 What’s in the episode?...

CHAPTERS

0:00 Introduction

1:52 The personal and emotional of insurance

6:28 Emotional Intelligence

8:56 Personal Growth

13:17 Customer Culture in Operational Companies

20:52 Human Connection In Business

22:57 1st Class Lounge

27:53 Which is better? Established customer culture or greenfield?

30:17 Contact info and closing

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Episode resources:

Michael LinkedIn: https://www.linkedin.com/in/michaelcmattson/

220 episodes