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Serving Success

Matt Jennings

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SERVING SUCCESS: BITE-SIZED TIPS AND TOOLS FROM THE WORLD’S BEST RESTAURATEURS Serving Success is your trustworthy source for tools and tactics from the brightest minds in the restaurant industry. The team behind MAJC, including award-winning chef and restaurateur Matt Jennings, helm this podcast. These brief episodes provide essential tools and actionable insights you need to make immediate improvements in your business. Each bite-sized episode dives into a specific topic, ranging from how ...
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RESTAURANT READY: THE BLUEPRINT FOR SUCCESS IN THE HOSPITALITY INDUSTRY Restaurant Ready is your backstage pass to the inner workings of the hospitality industry’s brightest stars. This podcast promises authentic discussions with the most influential chefs, restaurateurs, and food media experts. Award-winning chef, restaurateur, and cookbook author Matt Jennings, along with the MAJC team, helm this weekly podcast. In each episode, industry veterans sit down for candid conversations revealing ...
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In this episode of Global Economic Press, Alex Brady discusses the launch of a groundbreaking digital community platform by MAJC, designed specifically for hospitality professionals. Co-founded by award-winning chef Matt Jennings and tech entrepreneur Andy Coughlin, the MAJC Community aims to revolutionize the way restaurant owners, operators, chef…
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As you expand locations and partnerships, brand consistency becomes everything. Lauren Fernandez breaks down how to define, document, and protect your brand DNA. Takeaways: Define your mission, tone, and core brand personality Go beyond basic brand books to capture voice, style, and story Align all vendors, agencies, and teams to one clear brand vi…
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In this episode of Global Economic Press, Alex Brady discusses a recent leadership update from Galacxia, Inc., the developer of the Life Backup Plan app. The company has issued a clarification regarding their July 10, 2025, press release, stating that Annette Slyman will not be joining the team as Chief Operating Officer due to extenuating circumst…
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Franchising doesn’t mean losing your soul or your brand. Lauren Fernandez reframes franchising as mentorship and culture-building done right. Takeaways: Coach early franchisees as extensions of your internal team Set high standards with first franchise partners Build brand loyalty and peer accountability through franchise culture Want to connect di…
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In this episode of Global Economic Press, Alex Brady delves into the innovative world of digital health with a spotlight on Galacxia, Inc. and its Life Backup Plan app. The discussion centers around the recent appointment of Annette Slyman as Chief Operating Officer, highlighting her extensive experience in global marketing, commercial, and operati…
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In this episode of Global Economic Press, Alex Brady discusses a significant development in the warehouse management systems industry. PULPO WMS, a leading company in this field, has announced a groundbreaking integration with Microsoft Dynamics 365 Business Central, in collaboration with Aident, a specialized Microsoft implementation partner. This…
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Franchising isn’t for every restaurant. Lauren Fernandez explains the ethical and financial standards that must be in place before you even consider it. Takeaways: Validate your model with multiple profitable locations first Prove consistency in both sales and operational performance Avoid franchising if your business isn’t reliably cash-flow posit…
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In this episode of Global Economic Press, Alex Brady delves into the significant expansion of PureVoltage Hosting in New York City. PureVoltage, a leading provider of high-performance infrastructure and enterprise-grade hosting solutions, has announced a major expansion at the Telehouse facility in Staten Island. This expansion includes the additio…
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In this episode of Global Economic Press, Alex Brady discusses a groundbreaking partnership between Easterseals New Jersey and Opening Bell Ventures. This collaboration has led to the creation of an innovative data platform that is transforming disability services through digital transformation. The platform, named "Carehouse," is a cloud-based dat…
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Growth doesn’t happen by accident. It requires documented, teachable processes. Lauren Fernandez shares how to build systems that scale across locations. Takeaways: Document daily operations with clear, actionable checklists Use digital, mobile-accessible training tools for younger staff Build systems that work even with high turnover and quick onb…
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In this episode of Global Economic Press, Alex Brady delves into the niche yet impactful world of unclaimed property recovery, highlighting the achievements of Blue Navy Recovery. This company, operating in California and Georgia, has recently celebrated a significant milestone by receiving 40 five-star reviews on Google. This recognition underscor…
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In this episode of Global Economic Press, Alex Brady discusses a groundbreaking development in the healthcare sector with the launch of the Healthcare Convergence Framework by Transforming Healthcare Limited. This pioneering AI and robotics readiness assessment tool is specifically designed for healthcare organizations, aiming to revolutionize how …
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In this episode of Global Economic Press, Alex Brady delves into a significant advancement in the healthcare sector with the introduction of Aerolib AI by Aerolib Healthcare Solutions. This innovative platform is designed to revolutionize hospital revenue recovery through advanced appeals and denials management. Aerolib AI aims to tackle the comple…
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In this episode of Global Economic Press, Alex Brady delves into the expansion of federal defense services by Teakell Law in San Antonio and Austin. With a notable increase in Securities and Exchange Commission violations and challenges from the Texas State Securities Board, the need for experienced legal counsel in white-collar defense has become …
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In this episode of Global Economic Press, Alex Brady delves into the latest findings from The Feedback Group, highlighting intriguing trends in supermarket satisfaction and shifting preferences among different generations of shoppers. The Feedback Group's study, U.S. Food Shopper Research 2025: The Supermarket Experience, based on 1,100 supermarket…
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James Beard Award-winning chef Gerard Craft breaks down how he built and runs a multi-concept hospitality group while putting people at the center. From opening his first restaurant at 25 to leading 12+ distinct concepts under Niche Food Group, Craft offers hard-earned lessons on scaling sustainably. He talks candidly about managing growth, strengt…
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Expansion sounds exciting, but Lauren Fernandez explains why adding locations before you’ve dialed in your model can destroy your business. Takeaways: Avoid expansion until your first unit is fully profitable Validate your model with multiple locations before franchising Use early expansion to experiment with formats and fine-tune operations Want t…
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In this episode of Global Economic Press, Alex Brady delves into the nutritional supplement industry, spotlighting Luma Nutrition's Magnesium Glycinate, which has recently surpassed 10,000 monthly sales on Amazon. The discussion highlights the product's unique attributes, such as its high absorption rate and gentle formulation, which contribute to …
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In this episode of Global Economic Press, Alex Brady shifts the focus from traditional economic discussions to the cultural and economic impact of the Summer's Last Dance Music and Arts Festival. This festival, set to take place on September 20, 2025, in Bridgeview, Illinois, just outside Chicago, promises an unforgettable experience with a star-st…
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Strong unit-level economics are non-negotiable if you want investors or long-term stability. Lauren breaks down the numbers every operator should know inside and out. Takeaways: Know your trailing 12-month AUV, prime costs, and EBITDA Watch both top-line sales and bottom-line profitability trends Train your managers to monitor and own these core KP…
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Lauren Fernandez shares how restaurant operators must learn to “play P&L detective”—tracking every dollar to catch issues early and prevent financial leaks. Takeaways: Review your P&L monthly to catch issues before they escalate Investigate line items to identify waste, theft, or pricing shifts Use P&L insights to drive menu pricing, ordering, and …
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In this kickoff episode with Lauren Fernandez, we dive into the three systems every operator should put in place from day one, and how they set the foundation for long-term profitability. Takeaways: Establish clean accounting systems and P&L reporting early Implement easy, accurate inventory processes for key ingredients Build flexible labor schedu…
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In this episode of Global Economic Press, Alex Brady delves into the realm of local search engine optimization, spotlighting the remarkable achievement of LocalRank.so, a prominent platform in the industry. The company has recently surpassed the milestone of placing 2 million citations, solidifying its status as the leading platform for scalable, a…
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Every partnership ends, so plan for that from day one. Attorney Michael Zalay shares legal steps to ensure your restaurant survives breakups, buyouts, and the unexpected. Takeaways: Include exit plans in your operating and partnership agreements. Define next steps in case of death, departure, or disputes. Limit investor risk by planning for “key pe…
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In this episode of Global Economic Press, Alex Brady delves into a transformative development in the contact center industry. Call Center Coach, a leader in contact center leadership development since 1999, has introduced an innovative AI-powered platform aimed at addressing the costly gaps in frontline leadership. This new solution, known as Leade…
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In this episode of Global Economic Press, Alex Brady discusses the impressive achievements of Blue Navy Recovery, a leading firm in the field of unclaimed property recovery. The company has successfully reclaimed over $6 million for clients in California and Georgia, marking the completion of 200 client claims. This milestone highlights the firm's …
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In this episode of Global Economic Press, Alex Brady delves into the realm of corporate security and risk management, spotlighting Chesley Brown's latest innovation. The company has introduced a groundbreaking Protective Intelligence Service aimed at helping businesses anticipate and neutralize potential threats before they escalate into crises. Th…
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In this episode of Global Economic Press, Alex Brady delves into an exciting advancement in personal development and education with the introduction of Lifeconfident's Velocitalk conversation system. Lifeconfident, a leader in this field, has launched this innovative system to revolutionize the way social skills are developed. The Velocitalk system…
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Celebrity chef Damaris Phillips shares how she’s built a thriving food media career that lasts while staying deeply connected to her culinary roots. From winning Food Network Star to launching a cookbook, a picnic club, and a production company, Phillips opens up about evolving her career on her own terms. She gets candid about building confidence …
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Attorney Michael Zalay compares traditional restaurant leases with management agreements, highlighting the pros, cons, and legal implications of each model. Takeaways: Decide who owns the space, licenses, and payroll obligations. Understand that leases offer higher upside, but carry higher risk. Use management agreements for lower-risk growth oppor…
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In this episode, Attorney Michael Zalay outlines what to look for when signing a lease, from HVAC to neighbors to liquor laws, and how to avoid costly surprises. Takeaways: Hire a local broker and research neighborhood dynamics. Inspect infrastructure and negotiate key landlord responsibilities. Avoid lease terms that leave you footing major upgrad…
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In this episode of Global Economic Press, Alex Brady discusses the innovative strides being made in the public relations software industry, focusing on Press Ranger. Recently recognized as the Best Public Relations Software by TechCommuters, Press Ranger is revolutionizing the way public relations teams operate with its artificial intelligence-powe…
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In this episode of Global Economic Press, Alex Brady delves into the travel and tourism sector with the launch of a new podcast by RadioHub, a Dublin-based podcast production company. The podcast, titled "Exploring Ireland," aims to inspire and inform both international and domestic visitors about Ireland's rich cultural tapestry. Featuring acclaim…
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Thinking of opening a second location? Attorney Michael Zalay shares the IP, entity, and licensing considerations every hospitality brand should prepare in advance. Takeaways: Separate IP ownership from the operating restaurant entity. License brand assets to each location through a holding company. Clarify investor rights and revenue participation…
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In this episode of Global Economic Press, Alex Brady discusses a groundbreaking partnership between iGrant.io and Intesi Group, which is set to transform the European Digital Identity landscape. This collaboration aims to enhance the functionality of European Union Digital Identity Wallets by offering seamless document signing and legally recognize…
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In this episode of Global Economic Press, Alex Brady delves into the innovative strides being made by Peachscore as they welcome 62 pioneering startups into their Data-Driven Accelerator Program. This initiative is set to transform various industries by fostering the growth of startups from 15 countries and 27 sectors, including health technology, …
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Raising money isn’t just hard—it’s risky. Attorney Michael Zalay offers legal advice for attracting the right investors and structuring restaurant deals that work. Takeaways: Vet investors carefully and prioritize accredited backers. Create clear terms around returns and decision-making. Prepare a full business plan before pitching your concept. Wa…
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In this episode of Global Economic Press, Alex Brady explores the intriguing intersection of meditation and medical education. The discussion centers around a groundbreaking study conducted by the Neurosculpting Institute, which reveals that Neurosculpting Meditation can significantly enhance the precision and accuracy of dental students during cli…
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In this episode of Global Economic Press, Alex Brady delves into an innovative development in canine training with the launch of Zoeta Dogsoul's NeuroBond Invisible Leash Dog Behavior Program. This groundbreaking approach redefines human-canine communication by focusing on trust, clarity, and cognitive resonance rather than traditional command-base…
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In this episode of Global Economic Press, Alex Brady delves into the inspiring story of Margaret Orcutt, as detailed in C. V. Wooster's new book, "Mrs. Orcutt’s Driveway: A Desert Widow's Triumph Over Bureaucracy." The podcast explores how Margaret Orcutt, an elderly widow, stood up against California's highway authorities and the federal governmen…
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Attorney Michael Zalay explains how to protect your personal finances from restaurant liabilities using smart business structuring and proper insurance. Takeaways: Form an LLC or S-Corp and keep business formalities separate. Avoid personal guarantees unless clear limits are in place. Understand your insurance policy and what’s excluded. Want to co…
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In this episode of Global Economic Press, Alex Brady delves into the realm of unclaimed property recovery, spotlighting Blue Navy Recovery, a new entrant in the field. The company has launched its services in California and Georgia, aiming to simplify the process of reclaiming state-held assets. Blue Navy Recovery has already made a significant imp…
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In this episode of Global Economic Press, Alex Brady delves into the innovative advancements in artificial intelligence with a focus on FastBots' latest release. FastBots has launched a multi-large language model testing tool designed to help businesses fine-tune their AI chatbots more efficiently. This new feature allows users to test up to four l…
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In this episode of Global Economic Press, Alex Brady delves into the legal landscape of personal injury law, focusing on the recent developments at Wallentine Injury Law. This law firm is dedicated to representing victims of commercial truck, motorcycle, and car accidents in Kansas and Missouri. The discussion highlights how Wallentine Injury Law i…
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In this episode of Global Economic Press, Alex Brady discusses an exciting development in the digital signage industry. Mvix, a leader in enterprise digital signage solutions, has announced a collaboration with Amazon Signage Stick to launch an enterprise-grade digital signage content management system. This partnership aims to make digital signage…
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Chef Chris Shepherd isn’t just feeding people—he’s feeding an entire industry’s future. The James Beard Award-winning chef behind Underbelly and founder of Southern Smoke shares his powerful journey: from building restaurants to building one of hospitality’s most impactful foundations. Chef Chris reflects on closing restaurants, leadership evolutio…
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Labor law violations are one of the most common—and costly—mistakes restaurants make. Attorney Michael Zalay shares how to protect your business and your staff. Takeaways: Understand local employment laws and tip pooling rules. Use HR and legal partners for guidance on agreements and disputes. Create employee handbooks to document procedures and pr…
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In this episode of Global Economic Press, Alex Brady delves into the transformative impact of artificial intelligence on corporate learning. The discussion centers around LoopBot.AI, a pioneering company that has launched an innovative AI-powered platform designed to revolutionize employee training and development. The platform, featuring an AI Tea…
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From signature dishes to content rights, attorney Michael Zalay highlights the most common contract mistakes made by chefs, and how to fix them before trouble hits. Takeaways: Clarify IP ownership in every licensing or media agreement. Retain control over personal recipes when appropriate. Consider trademarking famous dishes to protect their brand …
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In this episode of Global Economic Press, Alex Brady highlights the inspiring efforts of Next Leadership Development and the Black Resilience Network in supporting families affected by natural disasters. The podcast delves into the impactful work of Unity in Disasters, Inc., which has provided essential aid to 179 families impacted by Hurricanes Mi…
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