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How to Lead with Empathy in Hospitality (and Still Get Results)
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Hospitality leadership is evolving, and chef Matt Jennings believes the next generation of leaders needs to listen more than they speak. This episode explores what true leadership looks like today.
Takeaways:
- Shift from top-down commands to active listening and support
- Redesign hospitality systems to attract and retain younger talent
- Lead with empathy to build better, stronger restaurant teams
Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.
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