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How to Balance Accountability with Empathy
Manage episode 503819313 series 3645880
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Taylor Scott dives into one of the toughest but most important leadership challenges: holding people accountable with empathy. He shares the concept of coaching with grace, grit, and intention, and how values-based feedback can drive real change.
Takeaways:
- Build credibility before delivering tough feedback
- Coach through the lens of shared values
- Offer grace and transparency during hard conversations
Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.
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