Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionall ...
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Dental Practice Management Chicago Podcasts
Join dentist entrepreneurs, and spouses, Dr. Anushka Gaglani and Dr. Abhishek Nagaraj for insights from dental industry experts and innovators on current and emerging trends in business practices, patient care and career development and what it takes to be successful in this dynamic field. Perfect for anyone passionate about business, the future of dental care, and dentists looking to become elite clinicians over time.
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A weekly, light-hearted informational program for the dental world, discussing current events, new products and techniques, organized dentistry, and education. Hosted by Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell, listeners will feel more "In the Know" with what's happening behind the scenes in the dental profession.
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Hosted by Dr. Anton Zhadovich or “Dr. Tony” of Archer Dental in Chicago, Smile Sessions bridges the gap between patients seeking clear answers and dental professionals looking for deeper clinical insights. Each episode takes you behind the scenes of modern dentistry—covering everything from preventive care and cosmetic options to the latest in digital workflows, implants, and orthodontics. With over a decade of experience in comprehensive care, Dr. Tony brings a practical, evidence-based app ...
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An AI-Assisted Approach to Building Your Conflict Skills: Dina Lynch Eisenberg, Founder of Talkola
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30:45“Conflict isn’t positive or negative, it’s neutral. It’s what you do with it that determines the outcome,” says Dina Lynch Eisenberg, founder of Talkola, a new AI-powered simulator designed to help leaders practice and improve their conflict resolution skills. In this lively Filling You In conversation with Dr. Anushka Gaglani and Dr. Abhishek Naga…
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When It Didn’t Hurt Until You Touched It. What to Say and How to Handle.
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26:45It’s the classic lose-lose situation: a patient walks in with no pain, goes home, and calls you back and says, “I’m having pain and it didn’t hurt until you touched it.” Even when you do everything right, you still get the blame. In this episode, you’ll learn exactly what you can say in appointments to avoid conflict, the treatment planning mistake…
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Braces vs. Clear Aligners: Which Is Better?
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44:27Send us a text Ever since clear aligners hit the market, there’s been an ongoing discussion on which is better: aligners vs. metal brackets. But is one really better than the other? How can you tell which one is right for you? We’ll break it down for you so you can weed through all the confusion and pick the best option! Tune in to this patient-foc…
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DINKS News: Health Care Workforce Expansion Act, Dental Insurance Reimbursement, Golden Bachelor
7:03
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7:03Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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The Us vs. Them Trap: How Team Division Destroys Profit and Patient Care
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16:09Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
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Easy Systems That Help You Cut Down Clinical Days
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36:23Tired of putting out fires all day? It’s time to start thinking like a CEO, not just a clinician. In this episode, Dr. Chris Green shares the systems that helped him cut down clinical days and lead like a CEO instead of just a manager. You'll learn how he trains strong leaders, strategies you can use to address team resistance when you step back fr…
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The Future of Comprehensive Esthetic Dentistry w/ Dr. Miguel Stanley & Dr. Amanda Seay on Humpday Happy Hour™
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1:15:54Send us a text We’re honored to be joined by TWO guests this episode, Dr. Miguel Stanley & Dr. Amanda Seay to get a behind-the-scenes look at what we can expect from the 2026 AACD Conference this April in Aventura, Florida! 🎉 ✨2026 AACD Conference Info: https://www.aacdconference.com/event/2026/main-menu Dr. Miguel Stanley is the keynote speaker at…
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DINKS News: Diamond Grills, Henry Schein & Vyne Dental, ADA and Insurance Updates, Work Visas & Fees
9:24
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9:24Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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The Painful Truth: How the Hardest Choices Build the Best Practices
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12:49Ever notice how those last two painful reps at the gym are what actually build muscle? Dental practice ownership works exactly the same way. Growth happens precisely when you're tired, stressed, and want to quit—but push through anyway. Dr. Paul Edgerson shares a deeply personal journey from being a 99-pound freshman football player who could barel…
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How to Become an Accessibility Certified Clinic w/ Dr. Lee Weinstein at Chicago Midwinter
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19:53Send us a text Dr. Horowitz had the honor of catching up with his old friend, Dr. Lee Weinstein, at Chicago Midwinter! Dr. Weinstein is the founder of Core Smiles Consulting, where he helps dental practices learn how to treat diverse groups of patients effectively. Tune in to learn: The value of getting disability insurance at your dental practice …
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Stop Drowning: The Weekly Habits That Turn Chaos into a Calm, Profitable Practice
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24:52Overwhelmed in ownership? You can’t fix everything at once, but today you'll learn where to start. Get back to the fundamentals — vision, numbers, and leadership — with simple steps that will help you get organized and out of survival mode. The DPH Coaches share the seven metrics every owner should track, the checklists that keep you and your team …
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Healthcare Access For All with Dr. Steven Erbeck on Humpday Happy Hour™
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52:54Send us a text Dr. Steven Erbeck is a fourth-generation dentist born and raised in Mason, Ohio. He has actively championed causes that truly matter to Ohioans by regularly attending lobbying sessions on Capitol Hill to push for greater healthcare access for all and to fight for stronger regulations to combat the opioid epidemic. Rooted in a deep pa…
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The Associate Illusion: Why Most Owners Lose Money (and How to Fix It)
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15:12Ever fantasized about bringing on an associate to handle all those difficult cases while you kick back and watch the profits roll in? That seductive vision—what I call "the associate illusion"—has lured countless practice owners into disappointment and financial stress. The harsh truth is that associates rarely outproduce the owner, and without pro…
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DINKs News: ADA Dues Rise, Tylenol & Autism Update, Wellbeing Champions, and Practice Finances
8:25
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8:25Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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Evolving Dental Technology with Dr. Marty Jablow at Chicago Midwinter
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15:02Send us a text Dr. Horowitz took the initiative to chat with all our New Jersey friends at Chicago Midwinter (Thanks, Chad!) Check out his conversation with Dr. Marty Jablow about how experience and improved dental technology can progress your perspective and help you grow as a dentist. The ultimate goal? To make sure our patients with recurring de…
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Finding and Developing the Unicorn Office Manager
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23:31You know what’s worse than not having an office manager? Having the wrong one. We all want that "perfect" hire, but perfect on paper rarely works in practice. This episode explores what really makes someone the right fit, whether you're promoting from within or hiring from the outside, and how to set them up for success in their new role. You'll le…
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DINKs News: Mediterranean Diet & Periodontal Health, ADA & DOJ updates, CTC Requests
6:28
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6:28Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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The $2 Million Ceiling: Why Most Dental Practices Plateau (and How to Break Through)
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15:19Feeling trapped on the dental treadmill? That plateau between $1-2 million in practice revenue isn't just common—it's a critical crossroads in your ownership journey. Dental practice owners typically hit this wall after establishing their core team (usually two hygienists, two assistants, and two front desk staff), then find themselves unable to pu…
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Enhancing Patient Understanding With AI Tools: Dr. Wardah Inam, Co-Founder & CEO of Overjet
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18:41Regular listeners to Filling You In with A-Squared have heard many of our guests discuss the increasing presence of artificial intelligence in dentistry, but the focus has mainly been on its use for improving patient flow and operational efficiency. Today, we want to look at AI’s role in patient care, including the development and approval of treat…
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Airway Dentistry with Dr. Sarah Johnson on Humpday Happy Hour™
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53:04By Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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The Turnover Tax: 3 Simple Moves That Keep Your Best People (and Profit)
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19:16Imagine losing a team member who's been with you for years. Beyond the obvious recruiting costs, you're facing a cascade of hidden consequences: the training burden on your remaining team, eroding morale as staff wonder if they should be looking elsewhere, and patients noticing unfamiliar faces at every visit. That's the reality of turnover, and it…
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Mastering Composite Veneers with the 3M Filtek Matrix
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14:26Composite veneers represent one of the most exciting, minimally invasive options in modern cosmetic dentistry—and in this episode, we’re going deep. I’m Dr. Tony, and over the past decade I’ve helped patients transform their smiles through orthodontics, implants, restorative work, and advanced esthetics. Today, I’m sharing everything you need to kn…
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DINKs News: Dentist Sues over Negative Review, FTC Non-compete
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5:32Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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When the Wrong Leader Wrecks Your Culture (And How to Fix It)
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26:34Not everyone should be a leader. Not even your star employee. The DPH Coaches learned this lesson the hard way, and this episode unpacks what can happen when you put the wrong person in charge. You'll hear how to be proactive and get the right people in the right roles, the signs you may have promoted the wrong person, and why an outside hire might…
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Bad Reviews, Big Myths: What Really Impacts Your Practice Growth
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16:43The sinking feeling of spotting a one-star review for your dental practice is something most of us know all too well. That pit in your stomach, the immediate defensiveness, the late-night rumination—it's a universal experience for dental professionals who pour their hearts into patient care. But what if everything we believe about the impact of neg…
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Full-Arch Implant Workflows with Dr. Ben Kellum on Humpday Happy Hour™
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1:00:07Send us a text Dr. Ben Kellum is the Co-Owner of Transcend Dental Clinic, a full-arch implant practice in Huntsville, Alabama. He regularly gives dental lectures on implant dentistry, digital dentistry, and full-arch implant workflows to dental professionals. Dr. Kellum grew up in Tupelo, Mississippi, and earned his dental degree from the Universit…
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3 Mindset Shifts That Separate 7 Figure Owners from the Rest
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11:26Ever wonder why certain dental practice owners effortlessly navigate challenges while others remain perpetually stuck? The answer isn't superior intelligence or working harder—it's a specific mindset that separates extraordinary dental entrepreneurs from the rest. Through years of coaching dentists, I've identified three crucial characteristics tha…
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Dental Consulting with Dr. Richard Huot at Chicago Midwinter
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27:06Send us a text Dr. Richard Huot is the founder of Beachside Dental Consultants, where he provides in-office dental consulting to help practitioners run their offices effectively. He has lectured at numerous meetings on topics such as leadership issues, dental hygiene, transitioning to an insurance-free practice, common-sense office design, proper i…
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Beyond Busy: The REAL Owner's To-Do List that Creates Freedom
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16:45Ever wonder why you're constantly busy but your practice isn't growing? The answer lies in understanding the critical difference between maintenance work and true business building. As dental practice owners, we often mistake activity for productivity. We spend countless hours handling payroll, ordering supplies, managing schedules, and answering e…
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Top Questions to Ask Your Dentist on Humpday Happy Hour™
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47:48Send us a text Going to the dentist can be nerve-racking for a lot of people, especially if you don’t really know what you should be talking to us about! We’ve compiled the top dental FAQs we hear from patients to ease your mind before your next appointment. No matter how weird your question may feel, we promise we’ve heard it all! 📺Make sure you s…
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DINKs News: Delta Dental Purchased Dental Practices, Amalgam, TEETH Act
5:47
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5:47Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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Workers’ Compensation in Dentistry: Injury Assessment, ICD-10 Coding, and Claim Navigation
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12:45Workers’ compensation in dental practice sits at the intersection of clinical care, documentation, coding, and law. In this episode of Smile Sessions with Dr. Tony, we walk through everything dental professionals need to know to navigate work-related injuries — from the moment a patient walks in, through to claim approval and reimbursement. Dr. Ton…
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Cancellation Policies That Patients (& Your Team) Actually Follow
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21:31We all have those patients that call and say they’re “sick” at the last minute. When it keeps happening, you’ve got to ask: is your cancellation policy working, or just being ignored? In this episode, the DPH coaches share how they reduce no-shows and last-minute cancellations, hold patients accountable, and get their team to follow through. From h…
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International Dentistry with Dr. Maciej Zarow at the International Dental Symposium
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9:25Send us a text We love running into some of our closest friends at dental conferences!👏 From practicing in Hungary to Italy and Poland, Dr. Maciej Zarow has some of the most diverse cultural experiences working with his patients. After starting his career as an endodontist, he was ultimately drawn to the Kois Center to further his studies and now p…
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Dental Insurance Software with TJ Gilray on Humpday Happy Hour™
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38:39Send us a text TJ Gilray started his career as every dentist’s favorite guy - the infamous cold-calling salesman😏 He then went on to grow within the dental industry and has focused on dental software for the past 10 years, eventually finding his way to Toothy.AI, an insurance automation software made to make dentists’ lives easier! TJ is originally…
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Scott Becker, Founder & Publisher of Becker’s Healthcare: Building Teams with a Thrive-Thrive Mentality
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42:56On this episode of Filling You In with A-Squared, Dr. Anushka Gaglani and Dr. Abhishek Nagaraj of Areo Dental Group welcome a pre-eminent force in healthcare media whose popular magazines, newsletters, podcasts and conferences have become an essential source of information and insights for decision makers in the industry. Scott Becker has built the…
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The High-ROI Levers Every Dental Practice Owner Is Missing
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13:32What if you could dramatically improve your dental practice without working harder or longer hours? The secret lies in understanding the butterfly effect – how small, strategic changes create massive ripple effects throughout your practice. Most dentists make the same critical mistake: believing that increased production requires more patients, mor…
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DINKs News: TMD Mindfulness, ADA Workforce Issues, Keratin & Enamel, Economic Challenges
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8:06Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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How to 2-3X your Production Without Working Harder
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20:57What if you could double or even triple your dental practice's profitability without working more hours? The secret lies in understanding and optimizing your dollar-per-hour production. Most dentists unknowingly operate practices that generate around $300 for every 40 minutes of work when they could be making $1,500 in that same time frame. This pr…
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Changes in Dental Education with Dr. Sompop Bencharit at Chicago Midwinter
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20:53Send us a text Dr. Sompop Bencharit earned his DDS and Diploma in Prosthodontics from Chulalongkorn University in Bangkok, Thailand. He furthered his education at the University of North Carolina at Chapel Hill (UNC), where he obtained a Certificate and Master's Degree in Prosthodontics, a PhD in Oral Biology, and a Certificate in Clinical Research…
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Managing Dental Trauma in Private Practice: Evidence-Based Protocols for Avulsions and Luxations
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18:00Dental trauma can strike without warning — a fall, a sports injury, a workplace accident, or even a routine mishap. When it does, every second matters. In this episode of Smile Sessions with Dr. Tony, we take a deep dive into the evidence-based management of traumatic dental injuries, focusing on luxations, avulsions, fractures, splinting protocols…
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The Invisalign Story: How Clear Aligners Changed Dentistry
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13:56In this episode of Smile Sessions with Dr. Tony, we take a deep dive into the evolution of Invisalign — not as a cosmetic gimmick, but as a transformative tool in comprehensive dentistry. From its algorithmic beginnings in the 1990s to its integration with digital workflows, restorative planning, and multidisciplinary care, Invisalign has reshaped …
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Easy, Low-Cost Ways to Improve Patient Experience & Get More Reviews
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25:28Case acceptance often hinges on moments most dentists overlook. Do you follow-up with post-op patients? Does the front desk greet every patient? Is your office clean and welcoming? In this episode, we talk about the little things that improve patient experience and lead to more reviews, loyalty, and referrals. Tune in for creative ways to make your…
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AI in Dentistry with Dr. Greg Wu on Humpday Happy Hour™
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43:49Send us a text Artificial Intelligence is the future of dentistry, and we’re so excited to get the inside scoop straight from the source, Dr. Greg Wu of Mango Voice🎉 Dr. Wu has embraced digital technology, having integrated both Sirona CBCT and CEREC Primescan, and consulted and integrated with companies Pearl AI, Bola AI and Mango Agent to improve…
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Hiring or Onboarding: What to Do When a New Hire Isn’t Working Out
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19:00Did you hire the wrong person… or is it your onboarding process? In this episode, learn how to figure out if it’s a hiring mistake or an onboarding issue, why coachability matters more than resumes, and what to do when your new hire isn’t meeting expectations. You'll hear about our own hiring mistakes and get tips for spotting red flags early, aski…
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DINKs News: AI in Dentistry, Dental Politics, Mental Health
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9:12Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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Bite Measurement Technology with Fred Marcil at the International Dental Symposium - Part 2
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6:37Send us a text In part one Fred Marcil’s episode about this latest bite measurement tool, we learned all about how he was inspired to create this groundbreaking tool. Now, he’s giving us an exclusive demonstration on how to actually use it🎉 If you haven’t seen Part 1 yet, check it out here: https://youtu.be/XloZLe-78Hs?si=7cYvjxMBXuOfCMj8 ✨Other He…
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How to Step Back Without Stepping Away w/ Dr. Mustafa Shah-Khan
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27:11Ready to get out of the operatory without leaving dentistry? If you’re mid-career and craving more, this episode will help you figure out your next move and how to get there. Dr. Mustafa Shah-Khan of Simplify Dentistry shares his tips for simplifying your systems, meeting production goals, and avoiding the common traps that keep dentists stuck. Lea…
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Advanced Dental Technology with Dr. Edward Zuckerberg on Humpday Happy Hour™
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1:05:59Send us a text We’re so excited to welcome Dr. Edward J. Zuckerberg, D.D.S.,F.A.G.D. back to the show!🎉 Dr. Zuckerberg is a 1978 Graduate of NYU College of Dentistry. He owned his own practices in Brooklyn and Dobbs Ferry, NY from 1979-2013 and has always been an early adopter of dental technology, introducing his first PC in the office in 1986 and…
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DINKS News: Dentist found GUILTY, What is Grimace?
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4:51Send us a textBy Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell
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