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Dental Practice Management Chicago Podcasts

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Dental Practice Heroes

Dr. Paul Etchison

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Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionall ...
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Filling You In: A Dental Podcast with A-Squared

Dr. Abhishek Nagaraj, Dr. Anushka Gaglani

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Join dentist entrepreneurs, and spouses, Dr. Anushka Gaglani and Dr. Abhishek Nagaraj for insights from dental industry experts and innovators on current and emerging trends in business practices, patient care and career development and what it takes to be successful in this dynamic field. Perfect for anyone passionate about business, the future of dental care, and dentists looking to become elite clinicians over time.
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Dentists IN the Know

Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell

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A weekly, light-hearted informational program for the dental world, discussing current events, new products and techniques, organized dentistry, and education. Hosted by Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell, listeners will feel more "In the Know" with what's happening behind the scenes in the dental profession.
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Trying to be the super GP who does every procedure might be making your practice harder than it should be. In this episode, Dr. Alex Sharp explains how specializing not only helps you create a model that's easier to market and scale, but also lets you spend more of your time doing the dentistry you actually enjoy. Hear where the GP model still work…
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Send us a text Dr. Chad Duplantis had the honor of chatting with Dr. Howard Glazer about the dental meeting, Smiles in the Sun. Dr. Duplantis & Dr. Bell had the honor of giving a talk at the meeting earlier in the year, and are looking forward to partnering with Dr. Glazer again! Glazer lectures throughout the United States, Canada, and overseas, o…
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Ever feel like your day moves at the speed of the slowest checkout lane? We unpack the hidden inefficiencies that quietly drain hours, stress your team, and shrink profit—then replace them with simple, durable systems that make your practice feel calm, fast, and predictable. We start with the most common culprit: unprepared operatories. You’ll hear…
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Send us a text Dr. Dunlop is the Founder and CEO of Full Arch Masters, a community that offers dental education for dentists and lab techs so they can learn to master full arch restoration. He is well versed in IV sedation, traditional implants, pterygoid, zygomatic, trans-sinus, and palatal approach implants. He lectures and mentors extensively at…
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Are you ignoring a crucial part of your practice? In this episode, we’re talking about the front desk. It’s one of the most overlooked areas in dentistry, yet can also make or break case acceptance and production. Tune in to learn how to train your front desk to talk money, close treatment, and follow up the right way! Topics discussed: Why trainin…
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Ever follow a GPS with total confidence only to realize it’s steering you the wrong way? That’s how ownership can feel when mindset traps masquerade as good guidance. We dig into three hidden patterns that quietly create burnout for dental practice owners and map out a better route built on leverage, systems, and leadership. Check out www.relevance…
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What if the biggest reason patients delay necessary care isn’t price or insurance, but the quiet doubt in our own voices? We dig into the hidden driver of case acceptance—front desk mindset—and show how two simple defaults transform conversations at checkout: assume the patient can afford the treatment and assume the patient wants the treatment. Wh…
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Send us a text We learned so much from him last time, we absolutely needed to have Dr. Greg Grobmyer back on the show!👏👏 Dr. Greg Grobmyer practiced clinical dentistry in Tennessee for over a decade before chemotherapy from a cancer battle left him with numb fingers. Using the knowledge he derived from working with multiple practice consultants ove…
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Send us a text There are so many ways to give back in dentistry, and Dr. Jonathan Spenn has definitely found his passion in the Christian Medical & Dental Association. Dr. Spenn is the Midwest Regional Coordinator for the CMDA. After graduating from Southern Illinois University School of Dental Medicine, he joined the Army as a dentist. He develope…
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When team members push back on production or growth, it’s rarely about the numbers or your systems... it’s about clarity. True buy-in comes from showing your team why growth matters and how it benefits everyone, not just the practice. In this episode, learn how to create true alignment with your team, track the right metrics, and talk about money a…
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A crowded calendar can look like success, but what if it’s hiding slow service, low-yield work, and profit slipping through the cracks? We pull back the curtain on the “packed restaurant” illusion and share a clearer measure of health: dollar-per-hour production. By focusing on adjusted production per hour, you can design days that hit your goals o…
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Send us a text The DINKs face off in this special Humpday Happy Hour™ episode to determine which of their favorite SHOFU dental products are *actually* beneficial for optimal patient health and enhanced clinical outcomes. Tune in to find out if your favorite product makes the cut👀 Huge thank you to Shofu for making this episode possible! ✨Learn mor…
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“I think turning fear into growth and frustration into opportunity serve you well in entrepreneurship and in life,” says Shiv Gaglani, MD, the founding partner of Ganglia Ventures, who racked up major wins in both realms before he turned forty. Reframing his emotions is just one enlightened element in the formula that has led to Shiv’s remarkable r…
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You have the income, the title, even a great team, but still feel trapped. Sound familiar? This episode with Dr. Richard Low will help you take a step back and understand what’s behind your burnout — and how to fix it. We talk about his decision to leave his 35-office DSO to save his marriage and mental health, why isolation makes burnout worse, an…
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Ever felt like your dental practice would finally take off if you could just get a few more new patients through the door? That seductive thought might be keeping you from discovering what's really holding your practice back. I learned this lesson the hard way. Two years into practice ownership, we were consistently seeing 75-90 new patients monthl…
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Send us a text Scared of implementing AI in your dental practice? Dr. Tom Rutner is here to walk us through the pros & cons of using AI, and help us learn how to implement in a way that doesn’t replace us, but empowers us✨ Dr. Rutnery has successfully integrated AI across nearly every part of his dental operations, from diagnostics to documentation…
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Send us a text Dr. Layne Martin is the Co-creator & lead faculty of the airVata appliance, a nightguard that opens airways to improve sleep quality. He also created the OpenAir Pillow, which helps reduce snoring and improve sleep performance, enabling a better, healthier lifestyle. Needless to say, he is one of the foremost ortho innovators with an…
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It’s time for a reality check: hiring an associate isn’t a shortcut to less stress and more growth. In this episode, we break down what associates actually need to succeed and the real reasons they don’t work out or make your life easier — and it’s not usually about greed or laziness. Learn strategies to help your associates reach production goals,…
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“Conflict isn’t positive or negative, it’s neutral. It’s what you do with it that determines the outcome,” says Dina Lynch Eisenberg, founder of Talkola, a new AI-powered simulator designed to help leaders practice and improve their conflict resolution skills. In this lively Filling You In conversation with Dr. Anushka Gaglani and Dr. Abhishek Naga…
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It’s the classic lose-lose situation: a patient walks in with no pain, goes home, and calls you back and says, “I’m having pain and it didn’t hurt until you touched it.” Even when you do everything right, you still get the blame. In this episode, you’ll learn exactly what you can say in appointments to avoid conflict, the treatment planning mistake…
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Send us a text Ever since clear aligners hit the market, there’s been an ongoing discussion on which is better: aligners vs. metal brackets. But is one really better than the other? How can you tell which one is right for you? We’ll break it down for you so you can weed through all the confusion and pick the best option! Tune in to this patient-foc…
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Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE! Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a prac…
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Tired of putting out fires all day? It’s time to start thinking like a CEO, not just a clinician. In this episode, Dr. Chris Green shares the systems that helped him cut down clinical days and lead like a CEO instead of just a manager. You'll learn how he trains strong leaders, strategies you can use to address team resistance when you step back fr…
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Send us a text We’re honored to be joined by TWO guests this episode, Dr. Miguel Stanley & Dr. Amanda Seay to get a behind-the-scenes look at what we can expect from the 2026 AACD Conference this April in Aventura, Florida! 🎉 ✨2026 AACD Conference Info: https://www.aacdconference.com/event/2026/main-menu Dr. Miguel Stanley is the keynote speaker at…
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Ever notice how those last two painful reps at the gym are what actually build muscle? Dental practice ownership works exactly the same way. Growth happens precisely when you're tired, stressed, and want to quit—but push through anyway. Dr. Paul Edgerson shares a deeply personal journey from being a 99-pound freshman football player who could barel…
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Send us a text Dr. Horowitz had the honor of catching up with his old friend, Dr. Lee Weinstein, at Chicago Midwinter! Dr. Weinstein is the founder of Core Smiles Consulting, where he helps dental practices learn how to treat diverse groups of patients effectively. Tune in to learn: The value of getting disability insurance at your dental practice …
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Overwhelmed in ownership? You can’t fix everything at once, but today you'll learn where to start. Get back to the fundamentals — vision, numbers, and leadership — with simple steps that will help you get organized and out of survival mode. The DPH Coaches share the seven metrics every owner should track, the checklists that keep you and your team …
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Send us a text Dr. Steven Erbeck is a fourth-generation dentist born and raised in Mason, Ohio. He has actively championed causes that truly matter to Ohioans by regularly attending lobbying sessions on Capitol Hill to push for greater healthcare access for all and to fight for stronger regulations to combat the opioid epidemic. Rooted in a deep pa…
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Ever fantasized about bringing on an associate to handle all those difficult cases while you kick back and watch the profits roll in? That seductive vision—what I call "the associate illusion"—has lured countless practice owners into disappointment and financial stress. The harsh truth is that associates rarely outproduce the owner, and without pro…
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Send us a text Dr. Horowitz took the initiative to chat with all our New Jersey friends at Chicago Midwinter (Thanks, Chad!) Check out his conversation with Dr. Marty Jablow about how experience and improved dental technology can progress your perspective and help you grow as a dentist. The ultimate goal? To make sure our patients with recurring de…
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You know what’s worse than not having an office manager? Having the wrong one. We all want that "perfect" hire, but perfect on paper rarely works in practice. This episode explores what really makes someone the right fit, whether you're promoting from within or hiring from the outside, and how to set them up for success in their new role. You'll le…
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Feeling trapped on the dental treadmill? That plateau between $1-2 million in practice revenue isn't just common—it's a critical crossroads in your ownership journey. Dental practice owners typically hit this wall after establishing their core team (usually two hygienists, two assistants, and two front desk staff), then find themselves unable to pu…
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Regular listeners to Filling You In with A-Squared have heard many of our guests discuss the increasing presence of artificial intelligence in dentistry, but the focus has mainly been on its use for improving patient flow and operational efficiency. Today, we want to look at AI’s role in patient care, including the development and approval of treat…
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Imagine losing a team member who's been with you for years. Beyond the obvious recruiting costs, you're facing a cascade of hidden consequences: the training burden on your remaining team, eroding morale as staff wonder if they should be looking elsewhere, and patients noticing unfamiliar faces at every visit. That's the reality of turnover, and it…
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Not everyone should be a leader. Not even your star employee. The DPH Coaches learned this lesson the hard way, and this episode unpacks what can happen when you put the wrong person in charge. You'll hear how to be proactive and get the right people in the right roles, the signs you may have promoted the wrong person, and why an outside hire might…
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The sinking feeling of spotting a one-star review for your dental practice is something most of us know all too well. That pit in your stomach, the immediate defensiveness, the late-night rumination—it's a universal experience for dental professionals who pour their hearts into patient care. But what if everything we believe about the impact of neg…
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Send us a text Dr. Ben Kellum is the Co-Owner of Transcend Dental Clinic, a full-arch implant practice in Huntsville, Alabama. He regularly gives dental lectures on implant dentistry, digital dentistry, and full-arch implant workflows to dental professionals. Dr. Kellum grew up in Tupelo, Mississippi, and earned his dental degree from the Universit…
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Ever wonder why certain dental practice owners effortlessly navigate challenges while others remain perpetually stuck? The answer isn't superior intelligence or working harder—it's a specific mindset that separates extraordinary dental entrepreneurs from the rest. Through years of coaching dentists, I've identified three crucial characteristics tha…
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Send us a text Dr. Richard Huot is the founder of Beachside Dental Consultants, where he provides in-office dental consulting to help practitioners run their offices effectively. He has lectured at numerous meetings on topics such as leadership issues, dental hygiene, transitioning to an insurance-free practice, common-sense office design, proper i…
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Ever wonder why you're constantly busy but your practice isn't growing? The answer lies in understanding the critical difference between maintenance work and true business building. As dental practice owners, we often mistake activity for productivity. We spend countless hours handling payroll, ordering supplies, managing schedules, and answering e…
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