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Easy, Low-Cost Ways to Improve Patient Experience & Get More Reviews

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Manage episode 504441233 series 1820200
Content provided by Dr. Paul Etchison. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Paul Etchison or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Case acceptance often hinges on moments most dentists overlook. Do you follow-up with post-op patients? Does the front desk greet every patient? Is your office clean and welcoming?

In this episode, we talk about the little things that improve patient experience and lead to more reviews, loyalty, and referrals. Tune in for creative ways to make your practice stand out and help your team provide consistent care!

Topics discussed in this episode:

  • Why patient experience matters
  • How to make a good first impression
  • Phone etiquette and follow-up calls
  • Patient gifts that are worth the money
  • How to keep your team accountable
  • Tips to get more five-star reviews
  • Creative, low-cost marketing strategies

This episode was produced by Podcast Boutique https://www.podcastboutique.com

Use the same marketing company as Dr. Etch!

Get your free demo with Relevance Marketing by Clicking Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

  continue reading

Chapters

1. Patient Experience: Your Practice's Game-Changer (00:00:00)

2. Phone Calls to First Impressions (00:01:16)

3. First Impressions and Memorable Moments (00:05:02)

4. Personal Touches That Set You Apart (00:10:52)

5. Special Gifts and Marketing Strategy (00:16:12)

6. Building a Culture of Exceptional Care (00:22:52)

601 episodes

Artwork
iconShare
 
Manage episode 504441233 series 1820200
Content provided by Dr. Paul Etchison. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Paul Etchison or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Case acceptance often hinges on moments most dentists overlook. Do you follow-up with post-op patients? Does the front desk greet every patient? Is your office clean and welcoming?

In this episode, we talk about the little things that improve patient experience and lead to more reviews, loyalty, and referrals. Tune in for creative ways to make your practice stand out and help your team provide consistent care!

Topics discussed in this episode:

  • Why patient experience matters
  • How to make a good first impression
  • Phone etiquette and follow-up calls
  • Patient gifts that are worth the money
  • How to keep your team accountable
  • Tips to get more five-star reviews
  • Creative, low-cost marketing strategies

This episode was produced by Podcast Boutique https://www.podcastboutique.com

Use the same marketing company as Dr. Etch!

Get your free demo with Relevance Marketing by Clicking Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

  continue reading

Chapters

1. Patient Experience: Your Practice's Game-Changer (00:00:00)

2. Phone Calls to First Impressions (00:01:16)

3. First Impressions and Memorable Moments (00:05:02)

4. Personal Touches That Set You Apart (00:10:52)

5. Special Gifts and Marketing Strategy (00:16:12)

6. Building a Culture of Exceptional Care (00:22:52)

601 episodes

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