Best Patient Satisfaction Podcasts (2025)

1
Preoperative peripheral nerve blocks are not independently associated with improved functional outcome, patient satisfaction, or risk of chronic pain at one year following knee arthroplasty 4:20

27d ago4:20

4:20

Listen to Simon and Amy discuss the paper 'Preoperative peripheral nerve blocks are not independently associated with improved functional outcome, patient satisfaction, or risk of chronic pain at one year following knee arthroplasty' published in the February 2025 issue of Bone & Joint Open. Click here to read the paper. Be the first to know when t…

1
“Examining the Outliers: Characteristics of the Most and Least Diverse Programs in Orthopaedics” 51:16

5h ago51:16

51:16

Host Mikalyn DeFoor, MD Guest interviewee Gabriella E. Ode, MD, FAAOS, FAOA, discussing her research article, “Examining the Outliers: Characteristics of the Most and Least Diverse Programs in Orthopaedics” from the May 15, 2025 issue Article summarized from the May 1, 2025 issue Research article “Geographic Location Markedly Affects Academic Produ…

1
Emergency Psychiatry Consults 18:41

1h ago18:41

18:41

Mental health concerns drive a large number of emergency department visits in the United States. When a patient presents with an acute crisis, it’s important for emergency medicine and psychiatry to work as a seamless team. Drs. D’Monte Farley and Caylon Pettis talk about how to ensure an effective psychiatry consult in the ED.…

1
Business Solutions: Is Medicine Still a Calling? Insights from Physician Purpose and Satisfaction 22:54

1d ago22:54

22:54

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Helen Falkner, Regional Vice President of Recruiting at Jackson Physician Search, and Dr. Miechia Esco, Chief Medical Resource Officer at Locum Tenens.com. Based on a groundbreaking report titled "Is Medicine Still a Calling?", the discussion explores physic…

1
Culture Bytes: How Overwhelm Undermines Leadership – and the Way Out 18:25

3h ago18:25

18:25

Send us a Message In this solo episode of Culture Change RX, Sue Tetzlaff discusses the importance of effective leadership in healthcare organizations. She emphasizes the need for leaders to focus on proactive leadership activities. By categorizing their time into three buckets—whirlwind, management, and leadership—leaders can better allocate their…

1
Member Spotlight: Dave Jenkins on Behavioral Health, Staffing and Lifelong Learning 21:38

4d ago21:38

21:38

In this episode, host Daniel Williams speaks with Dave Jenkins, healthcare executive at Cone Health and adjunct faculty at Winston-Salem State University. Jenkins shares his journey into healthcare leadership, the operational dynamics at Cone Health, and the evolving challenges in behavioral health. He dives into the critical role of technology, wo…

1
MGMA Week in Review: Healthcare Staffing Issues, Crisis Leadership, and Cybersecurity in Healthcare 18:56

6d ago18:56

18:56

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett cover key healthcare headlines, from the ongoing shortage of medical assistants and tips to close staffing gaps, to the leadership lessons in crisis response and fallout from the Change Healthcare cyberattack. They also share findings on nurse retention fr…

1
Culture Bytes: The Key to Progress? Stop Starting Over. 23:29

6d ago23:29

23:29

Send us a Message In this solo episode of Culture Change RX, Sue Tetzlaff discusses the importance of cycles in healthcare organizations, emphasizing the need for a structured framework and execution systems to achieve long-term improvement and transformation. She highlights how continuous systems and cycles can lead to sustained growth and better …

1
Member Spotlight: Robin Fagala Wins Maternal Health Grant for Arkanas 25:44

9d ago25:44

25:44

This episode of the MGMA Member Spotlight Podcast features Robin Fagala, Practice Manager at Conway OBGYN in Arkansas. Discussing her groundbreaking advocacy for maternal health, Fagala shares her journey of addressing critical healthcare challenges, securing increased Medicaid reimbursements, and ultimately helping to secure a $17 million federal …

1
Ask MGMA: Why Mission, Vision and Values are the Foundation of Your Culture Playbook 14:11

8d ago14:11

14:11

In this episode of Ask MGMA, Daniel Williams and Cristy Good explore how medical practices can align their teams and leadership around a shared purpose by developing clear mission, vision, and values (MVV). They introduce MGMA’s new MVV Checklist and Culture Playbook, designed to help practices navigate change, improve engagement, and retain top ta…

1
Chronic knee pain while awaiting arthroplasty is associated with worsening joint-specific function, health-related quality of life and personal wellbeing, and increased use of opioid analgesia 4:32

11d ago4:32

4:32

Listen to Simon and Amy discuss the paper 'Chronic knee pain while awaiting arthroplasty is associated with worsening joint-specific function, health-related quality of life and personal wellbeing, and increased use of opioid analgesia' published in the March 2025 issue of Bone & Joint Open. Click here to read the paper. Be the first to know when t…

1
MGMA Week in Review: Addressing Burnout and Enhancing Patient Experience 19:21

14d ago19:21

19:21

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss the critical issue of burnout among healthcare administrators and clinicians, stressing the importance of a mindset shift to combat repetitive negative thinking (RNT). They highlight insights from Steve Brewer's article on burnout and Barbara Frede…

1
War Zone Medicine 34:17

12d ago34:17

34:17

In this episode of EMRA*Cast's "Bridging Health and Humanity" series, host Natalie Hernandez, MD, MPH, speaks with Aslam Akhtar, MD, PhD, a fourth-year EM resident at Harbor UCLA, about his experience volunteering on a medical mission trip to Northern Gaza.

1
Employee Engagement: Start with Listening, End with Impact (Christin Tenbusch) 31:38

13d ago31:38

31:38

Send us a Message Culture Change RX host Sue Tetzlaff converses with guest Christen Tenbusch of Covenant Healthcare about employee engagement examples and impact. They discuss the evolution of employee experience and patient experience, the empowerment of staff through focus groups, and the significance of creating a safe space for dialogue. Christ…

1
MGMA Insights: The Psychological Impact of Burnout 26:01

16d ago26:01

26:01

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Steve Brewer, Chief Operating Officer of GI Associates, to explore a critical issue facing healthcare professionals: the psychological impact of burnout. Through an in-depth conversation, Brewer shares insights from his personal experience and research, challenging ho…

1
Accelerating Excellence: How Toyota and DHL Drive Customer Satisfaction 30:52

14d ago30:52

30:52

In this episode, join Tim Ernest, Senior Manager, Customer Parts, Toyota and Matt Ver Meer, Vice President, Operations, DHL Supply Chain as they discuss a customer-centric approach, insights into after-hours delivery, white glove service and our Carrier of the Year award.By DHL Supply Chain

1
MGMA Insights: Building Effective Administrative Structures in Medical Practices 29:34

17d ago29:34

29:34

In this episode of the MGMA Podcast, Daniel Williams, Senior Editor, sits down with Dawn Plested, an MGMA consultant, and contributor to the MGMA book Advanced Strategy for Medical Practice Leaders: Operations Management Edition. In the discussion, Dawn talks about the importance and impact of administrative structures in medical practices. Dawn al…

1
“Instagram Engagement Helps Increase Residency Applicant Interest in Orthopaedic Surgery” 42:08

15d ago42:08

42:08

Host Katherine Mallett, MD Guest interviewee Mary K. Mulcahey, MD, FAAOS, discussing her research article, “Instagram Engagement Helps Increase Residency Applicant Interest in Orthopaedic Surgery” from the April 15, 2025 issue Article summarized from the April 1, 2025 issue Research article “Characterizing the Rotational Profile of the Distal Femur…

1
MGMA Week in Review: Cybersecurity, Direct Primary Care, Patient Trust, Medical Debt, and AI in Claims Processing 16:25

20d ago16:25

16:25

In this week's MGMA Week in Review, hosts Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA, discuss significant developments in the healthcare industry. Key topics include proposed updates to the HIPAA security rule, essential dos and don'ts for adopting a direct primary care model, the importance of digital co…

1
What’s new and creating waves in orthopaedics? 3:42

18d ago3:42

3:42

Listen to Simon and Amy discuss the paper 'What’s new and creating waves in orthopaedics?' published in the February 2025 issue of Bone & Joint 360. Click here to read the paper. Be the first to know when the next episode is live! Follow our social media accounts, @BoneJointPortal and @BoneJoint360 on X for updates!…

1
Culture Bytes: Change Management That Works: 3 Practical Moves 25:03

20d ago25:03

25:03

Send us a Message In this solo episode of Culture Change RX, Sue Tetzlaff discusses the complexities of leading change within healthcare organizations. She emphasizes the importance of understanding resistance, effective communication, and the need for a structured approach to change management. Sue shares practical tactics for leaders to implement…

1
Business Solutions: Balancing the Financial and Human Side of Outsourcing RCM 25:06

23d ago25:06

25:06

What does successful RCM outsourcing look like in 2025? In this episode, Daniel Williams speaks with Chuck Rackley and Marvin Luz of Greenway Health about the evolution of revenue cycle outsourcing — from transactional support to fully integrated partnerships that deliver performance, accountability, and improved patient financial experiences. Chuc…

1
MGMA Insights: How Burnout and Remote Work Are Reshaping Healthcare Leadership 19:59

25d ago19:59

19:59

Guest: Lauren Howard, CEO, Clinical Operations Group | CEO, LBee Health | Founder, ElleTwo Host: Daniel Williams, Senior Editor, MGMA Summary: In this episode, Lauren Howard shares how her personal experience with burnout inspired the creation of virtual mental health resources. She discusses why toxic work cultures persist, how remote work reshape…

1
MGMA Weekend Review: Private Equity in Healthcare, Physician Work-Life Balance, and the Trump Tariffs 13:08

27d ago13:08

13:08

In this episode of the MGMA Weekend Review, hosts Daniel Williams and Colleen Luckett discuss the latest healthcare industry news, including the impact of private equity on medical trainees, strategies to keep physicians offline during vacations, challenges in physician compensation, and the potential impact of new tariffs on medical practices. The…

1
Why Small Teams Spark Big Innovation: Antonio Vidal-Puig on Scientific Breakthroughs 42:42

26d ago42:42

42:42

In this captivating episode of the Chief Healthcare Officer Podcast, Dr. Fatih Mehmet Gul sits down with world-renowned metabolism and obesity expert Professor Antonio Vidal-Puig of the University of Cambridge. With a career bridging clinical medicine, groundbreaking metabolic research, and strategic leadership, Antonio shares deeply human insights…

1
Navigating Healthcare Costs: Evaluating In-House Financing Plans and Third-Party Financing Partners 18:01

29d ago18:01

18:01

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams welcomes back Claude Royster, VP and GM of Health and Wellness at CareCredit and Synchrony. Claude shares insights on how rising healthcare costs are impacting patient decision-making and practice operations. He highlights why evaluating in-house financing solutions and ex…

1
What Crisis Taught Us: Innovation, Engagement, and Grit (Jessica Nuutinen) 29:35

30d ago29:35

29:35

Send us a Message In this episode of Culture Change RX, Sue and Jess Nuutinen discuss the impact of crises on healthcare innovation, particularly during the COVID-19 pandemic. Jess shares her experiences as a nurse and leader, highlighting the importance of adaptability, teamwork, and community support in navigating challenges. They explore how par…

1
Navigating EM Residency 18:44

29d ago18:44

18:44

Navigating EM residency can be tricky and often difficult. EMRA*Cast host Nishant Gogna, DO, presents a group discussion navigating the tips, tricks, and pitfalls to watch out for in your EM residency, with Joanne Bethencourt, DO, PGY-3 and chief resident at UF Health Shands Hospital; Mario Hernandez, MD, PGY-3 at UF Health Shands Hospital; and Wad…

1
Women in Healthcare: Jill Arena on Elevating Financial Literacy Among Physicians 36:49

1M ago36:49

36:49

Episode Overview: In this episode, MGMA consultant Adrienne Lloyd sits down with Jill Arena, a nationally recognized expert in medical practice operations, to discuss the growing need for financial fluency among physicians. Jill shares insights from her work with the Physician Leadership Project and offers practical strategies for improving financi…

1
MGMA Week in Review: Chatbot Adoption, Stress Awareness Month, and Pharmaceutical Tariffs 19:42

1M ago19:42

19:42

In this week’s MGMA Week in Review podcast, cohosts Daniel Williams and Colleen Luckett explore the tech and trends shaping the future of medical group practices. From AI chatbots transforming patient communication to new research on stress in the healthcare workforce, we cover actionable insights, policy shifts, and human-centered stories from the…

1
Mental health implications of fracture-related infections 4:29

1M ago4:29

4:29

Listen to Simon and Amy discuss the paper 'Mental health implications of fracture-related infections' published in the February 2025 issue of Bone & Joint Research. Click here to read the paper. Be the first to know when the next episode is live! Follow our social media accounts, @BoneJointPortal and @BoneJointRes on X, and @bonejointres on Instagr…

1
Culture Bytes: The Missing Link to Healthcare Excellence: Behavior Change 24:40

1M ago24:40

24:40

Send us a Message In this solo episode of Culture Change RX, Sue Tetzlaff discusses the critical role of behaviors in workplace culture, particularly within healthcare organizations. She shares insights from her experiences facilitating discussions on creating a 'utopia' in healthcare, emphasizing that behavior change is essential yet challenging. …

1
MGMA Insights: Julia Rosen on Advancing Healthcare IT for Medical Groups 27:25

1M ago27:25

27:25

In this episode of MGMA Insights, Senior Editor Daniel Williams is live in studio with Julia Rosen, MGMA’s new Senior Vice President of Information Technology, to explore the dynamic intersection of technology and patient care in today’s healthcare landscape. Julia shares her unconventional journey from studying English to leading major IT initiati…

1
MGMA Week in Review: AI Compliance, Clinician Burnout, and Prior Authorization in 2025 Healthcare 18:23

1M ago18:23

18:23

Hosted by Daniel Williams and Colleen Luckett, this episode of MGMA Weekend Review addresses issues in healthcare concerning AI compliance and clinician burnout. Drawing insights from the 2025 HIMSS Global Conference, the hosts discuss challenges and best practices for integrating AI within HIPAA constraints. The episode also highlights the importa…

1
Risk factors for one-year mortality in 440 femoral peri-implant fractures: insights from the PIPPAS prospective, multicentre, observational study 4:22

1M ago4:22

4:22

Listen to Simon and Amy discuss the paper 'Risk factors for one-year mortality in 440 femoral peri-implant fractures: insights from the PIPPAS prospective, multicentre, observational study' published in the January 2025 issue of Bone & Joint Open. Click here to read the paper. Be the first to know when the next episode is live! Follow our social me…

1
Maximize Leadership Training: Tactics You Probably Overlooked (Julie Coneset) 24:40

1M ago24:40

24:40

Send us a Message In this episode of Culture Change RX, Sue and Julie Coneset discuss effective strategies for ongoing leadership development in healthcare organizations. Julie shares her extensive experience in creating impactful training programs, emphasizing the importance of mandatory attendance, setting clear expectations, and fostering engage…

1
Member Spotlight: Evolution of Women’s Health and Primary Care with Katie Komaridis 20:18

1M ago20:18

20:18

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Katie Komaridis, Senior Manager at ECG Management Consultants, to discuss the evolving landscape of primary care, the challenges facing women’s health services, and the impact of project management on healthcare operations. Katie shares key takeaways from the …

1
Pediatric Physical Exam Essentials: Strategies and Best Practices 24:35

1M ago24:35

24:35

This episode of EMRA Cast features Dr. Jody Kieffer, a pediatric EM attending physician at Nemours Children's Hospital. Dr. Blythe Fiscella, EMRA*Cast host, gets expert advice on examination strategies for pediatric patients. Learn about newborn-specific exams, strategies, and holding techniques to conduct ear and throat exams in toddlers; the use …

1
Ask MGMA: Digitizing Employee Records – Compliance, Security, and Best Practices for Healthcare Administrators 13:46

2M ago13:46

13:46

In this episode of Ask an Advisor, hosts Daniel Williams and Christie Good delve into the topic of transitioning from paper to digital employee records for practice administrators. They explore the absence of federal laws requiring paper copies, highlight state-specific regulations, and discuss best practices for securing digital files, ensuring le…

1
MGMA Week in Review: Cybersecurity Updates, Patient Loyalty, and Shifts in Incentive Pay 18:22

2M ago18:22

18:22

In this episode of MGMA Week in Review, hosts Daniel Williams and Colleen Luckett explore pressing issues impacting healthcare practices today. The episode opens with insights from the Colorado HIMSS Advocacy Day Breakfast, where Colleen shares the latest updates on healthcare cybersecurity and the growing need for vigilance against data breaches a…

1
Culture Bytes: From 'Too Big' to 'Game-Changing': Rethinking Goal-Setting 17:10

2M ago17:10

17:10

Send us a Message In this episode of Culture Change RX, I discuss the concept of high reliability in healthcare, emphasizing the importance of setting ambitious goals. The conversation delves into the challenges of goal setting, the significance of a growth mindset, and the systems necessary for fostering high reliability organizations. I highlight…

1
MGMA Insights: Discovering the Power of Human Connection with Rob Lawless 23:11

2M ago23:11

23:11

In this episode of MGMA Insights Podcast, host Daniel Williams sits down with Rob Lawless, founder of Rob's 10k Friends LLC and an upcoming keynote speaker at the MGMA Financial Conference. Rob shares his extraordinary mission to meet 10,000 different people for one hour each, exploring the profound value of human connection. This episode offers me…

1
Delivering Value for Toshiba: An Inside Look at a Decade of Partnership  30:40

2M ago30:40

30:40

In this episode, join Steven Tungate, Vice President & General Manager, Supply Chain Management, Service and Innovation, Toshiba and George Kanupka, Vice President, LLP Services at DHL Supply Chain, as they discuss the decade long partnership between Toshiba and DHL, emerging technologies and how DSC provides value through transportation.…

1
Bonus Episode: Women in Healthcare Leadership on the Importance of Mentorship and Networking 27:47

2M ago27:47

27:47

In this episode, MGMA editor and writer Colleen Luckett talks with women leaders Cheryl Mongillo, MBA; Delores McNair, MHA, ASCP; and Paola Turchi, MSHCA, FHFMA, CPC, FACMPE who discuss their experiences with mentorship, leadership, and the value of networking in professional growth. Paola shares her journey and the importance of building connectio…

1
Defining the extracellular matrix in non-cartilage soft-tissues in osteoarthritis: a systematic review 4:56

2M ago4:56

4:56

Listen to Simon and Amy discuss the paper 'Defining the extracellular matrix in non-cartilage soft-tissues in osteoarthritis: a systematic review' published in the December 2024 issue of Bone & Joint Research. Click here to read the paper. Be the first to know when the next episode is live! Follow our social media accounts, @BoneJointPortal and @Bo…

1
MGMA Week in Review: Prior Authorization Cuts, Workplace Happiness, EHR Updates, and Mental Health System Reforms 18:32

2M ago18:32

18:32

In this episode of MGMA Weekend Review podcast, senior editor Daniel Williams and co-host Colleen Luckett discuss key healthcare topics. They begin by highlighting OptumRx's decision to eliminate prior authorizations for around 80 drugs, followed by a segment on the importance of workplace happiness, featuring a case study from Lanco Medical Group.…

Podcasts Worth a Listen

Patient Satisfaction Podcasts

Podcasts Worth a Listen