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Ask MGMA: Why Mission, Vision and Values are the Foundation of Your Culture Playbook
Manage episode 480829815 series 1260959
In this episode of Ask MGMA, Daniel Williams and Cristy Good explore how medical practices can align their teams and leadership around a shared purpose by developing clear mission, vision, and values (MVV). They introduce MGMA’s new MVV Checklist and Culture Playbook, designed to help practices navigate change, improve engagement, and retain top talent.
Key Highlights:
- 00:54 – Introduction to the Ask MGMA podcast and today's focus on mission, vision, and values (MVV)
- 02:35 – What are MGMA Playbooks and why they’re a key resource for practice leaders
- 04:32 – Overview of the MVV Checklist: Why it was created and who it benefits
- 06:26 – The first two steps of the MVV process: Preparation and stakeholder input
- 08:00 – The importance of involving staff and stakeholders early in shaping MVV
- 08:52 – How to incorporate MVV into operations, training, and employee evaluations
- 10:27 – Future impact: How tools like the checklist can shape resilient, high-performing medical teams
- 11:47 – Final thoughts from Cristy and Daniel on using the MVV Checklist and Playbooks effectively
Additional Resources:
Email us at [email protected] if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to [email protected]. Don't forget to subscribe to our network wherever you get your podcasts.
NotifyMD Podcast Ad
This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
U.S. Bank Podcast Ad
Cash flow challenges like delayed insurance payments, unpaid patient bills, and rising administrative costs can weigh heavily on medical practices. U.S. Bank understands. That’s why their Business Card Consultants work with practices to improve payment strategies and maximize rewards.
Stop by booth #222 at the MGMA Leaders Conference to learn more, or visit usbank.com/bankerconnect to schedule an on-site meeting with a consultant.
MGMA Analytics Podcast Ad
Are your decisions driven by gut instinct—or by real data? With MGMA Analytics, you’ll have the benchmarking and business intelligence tools to guide smarter strategies. From provider compensation to operational costs, MGMA Analytics delivers the industry’s most trusted data. So whether you’re adjusting staffing, setting salaries, or planning for growth, you can make your next move with confidence. Learn more at mgma.com/analytics.
731 episodes
Manage episode 480829815 series 1260959
In this episode of Ask MGMA, Daniel Williams and Cristy Good explore how medical practices can align their teams and leadership around a shared purpose by developing clear mission, vision, and values (MVV). They introduce MGMA’s new MVV Checklist and Culture Playbook, designed to help practices navigate change, improve engagement, and retain top talent.
Key Highlights:
- 00:54 – Introduction to the Ask MGMA podcast and today's focus on mission, vision, and values (MVV)
- 02:35 – What are MGMA Playbooks and why they’re a key resource for practice leaders
- 04:32 – Overview of the MVV Checklist: Why it was created and who it benefits
- 06:26 – The first two steps of the MVV process: Preparation and stakeholder input
- 08:00 – The importance of involving staff and stakeholders early in shaping MVV
- 08:52 – How to incorporate MVV into operations, training, and employee evaluations
- 10:27 – Future impact: How tools like the checklist can shape resilient, high-performing medical teams
- 11:47 – Final thoughts from Cristy and Daniel on using the MVV Checklist and Playbooks effectively
Additional Resources:
Email us at [email protected] if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to [email protected]. Don't forget to subscribe to our network wherever you get your podcasts.
NotifyMD Podcast Ad
This episode is brought to you by NotifyMD — the patient access solution built for healthcare professionals. You work hard to care for your patients, and NotifyMD helps you do just that. Their communication experts handle calls, schedule appointments, provide nurse triage, and more — all available 24/7. NotifyMD integrates seamlessly with platforms like athenahealth and Epic and meets the industry’s highest security standards, so you can trust that patient information stays private and protected. Learn more at notifymd.com.
U.S. Bank Podcast Ad
Cash flow challenges like delayed insurance payments, unpaid patient bills, and rising administrative costs can weigh heavily on medical practices. U.S. Bank understands. That’s why their Business Card Consultants work with practices to improve payment strategies and maximize rewards.
Stop by booth #222 at the MGMA Leaders Conference to learn more, or visit usbank.com/bankerconnect to schedule an on-site meeting with a consultant.
MGMA Analytics Podcast Ad
Are your decisions driven by gut instinct—or by real data? With MGMA Analytics, you’ll have the benchmarking and business intelligence tools to guide smarter strategies. From provider compensation to operational costs, MGMA Analytics delivers the industry’s most trusted data. So whether you’re adjusting staffing, setting salaries, or planning for growth, you can make your next move with confidence. Learn more at mgma.com/analytics.
731 episodes
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