The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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Content provided by GTMnow by GTMfund. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by GTMnow by GTMfund or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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GTM 147: RevOps Is a Hidden Growth Engine with Navin Persaud, VP of RevOps at 1Password
Manage episode 483893450 series 2465233
Content provided by GTMnow by GTMfund. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by GTMnow by GTMfund or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Navin Persaud is the VP of Revenue Operations at 1Password, where he leads a 30+ person team supporting a GTM org of 450+. With over 20 years of experience across RevOps, SalesOps, and MarketingOps, including time at IBM and high-growth SaaS companies, Navin has built a reputation as one of the sharpest operators in the game. He’s known for building scalable systems, ruthless prioritization, and a clear-eyed view of how AI is reshaping operations.
Discussed in this Episode:
- Why RevOps is the most essential team for scalable growth
- The real signs that it’s time to hire your first RevOps leader
- What AI is disrupting first in RevOps forecasting, enrichment, orchestration, and reporting
- The rise of GTM Engineers and the shift toward intelligence-layer operations
- Tactical frameworks for combining AI insights with human judgment
- How RevOps should evolve from executor to strategic growth partner
- Hiring advice: what makes a great early-stage ops hire and how to test for curiosity
Highlights:
05:00 - The sports field analogy: building the GTM pitch, not just playing on it
07:00 - AI is both the scariest and most freeing technology in ops today
09:00 - GTM Engineers and the orchestration opportunity ahead
11:00 - Product-market fit is the right time to invest in RevOps
13:00 Forecasting, enrichment, and demand routing—where AI adds leverage
17:30 -Why dashboards are dying and how ops will move to real-time insights
27:00 - How RevOps became a central GTM function
30:00 - Advice for founders on when (and how) to bring in ops leadership
33:00 - “Perfection is the enemy of pace”—a RevOps mantra
Guest Speaker Links (Navin Persaud):
- LinkedIn:https://www.linkedin.com/in/navinpersaud/
- 1Password:https://1password.com/
- 1Password Careers:https://1password.com/careers
Host Speaker Links (Sophie Buonassisi):
- LinkedIn:https://www.linkedin.com/in/sophiebuonassisi/
- Newsletter:https://substack.com/@sophiebuonassisi
Where to find GTMnow (GTMfund’s media brand):
- Website:https://gtmnow.com/
- LinkedIn:https://www.linkedin.com/company/gtmnow/
- Twitter/X:https://x.com/GTMnow_
- YouTube:@gtm_now
- The GTM Podcast (on all major directories):
The GTM Podcast
The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.
Visit gtmnow.com for more episodes and other interesting content.
711 episodes
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Manage episode 483893450 series 2465233
Content provided by GTMnow by GTMfund. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by GTMnow by GTMfund or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Navin Persaud is the VP of Revenue Operations at 1Password, where he leads a 30+ person team supporting a GTM org of 450+. With over 20 years of experience across RevOps, SalesOps, and MarketingOps, including time at IBM and high-growth SaaS companies, Navin has built a reputation as one of the sharpest operators in the game. He’s known for building scalable systems, ruthless prioritization, and a clear-eyed view of how AI is reshaping operations.
Discussed in this Episode:
- Why RevOps is the most essential team for scalable growth
- The real signs that it’s time to hire your first RevOps leader
- What AI is disrupting first in RevOps forecasting, enrichment, orchestration, and reporting
- The rise of GTM Engineers and the shift toward intelligence-layer operations
- Tactical frameworks for combining AI insights with human judgment
- How RevOps should evolve from executor to strategic growth partner
- Hiring advice: what makes a great early-stage ops hire and how to test for curiosity
Highlights:
05:00 - The sports field analogy: building the GTM pitch, not just playing on it
07:00 - AI is both the scariest and most freeing technology in ops today
09:00 - GTM Engineers and the orchestration opportunity ahead
11:00 - Product-market fit is the right time to invest in RevOps
13:00 Forecasting, enrichment, and demand routing—where AI adds leverage
17:30 -Why dashboards are dying and how ops will move to real-time insights
27:00 - How RevOps became a central GTM function
30:00 - Advice for founders on when (and how) to bring in ops leadership
33:00 - “Perfection is the enemy of pace”—a RevOps mantra
Guest Speaker Links (Navin Persaud):
- LinkedIn:https://www.linkedin.com/in/navinpersaud/
- 1Password:https://1password.com/
- 1Password Careers:https://1password.com/careers
Host Speaker Links (Sophie Buonassisi):
- LinkedIn:https://www.linkedin.com/in/sophiebuonassisi/
- Newsletter:https://substack.com/@sophiebuonassisi
Where to find GTMnow (GTMfund’s media brand):
- Website:https://gtmnow.com/
- LinkedIn:https://www.linkedin.com/company/gtmnow/
- Twitter/X:https://x.com/GTMnow_
- YouTube:@gtm_now
- The GTM Podcast (on all major directories):
The GTM Podcast
The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.
Visit gtmnow.com for more episodes and other interesting content.
711 episodes
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Similar to The GTM Podcast
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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continue reading
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