Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

Mapping the Guest Journey for Five-Star Reviews

Today, we’re diving deep into the entire guest journey—because it’s not just about the stay. It’s the sum of every touchpoint from booking to check-out and beyond.

I’m sharing practical, fun, and sometimes hilarious insights on how to craft experiences guests rave about.

Timestamps:
00:00 – Intro
01:30 – Why Mapping the Guest Journey Matters
03:15 – Booking: The First Impression
06:00 – Pre-Arrival Magic
09:20 – Check-In That Wows
13:00 – During the Stay
16:45 – Check-Out Secrets
19:10 – Getting Great Reviews
21:30 – Final Thoughts & Course Recommendation

👉 Learn how to communicate like a pro, keep check-ins smooth, and handle check-outs without awkwardness—all while collecting those golden reviews.

Tune in and transform your vacation rental into a guest magnet!

For more in-depth help, grab our course: ‘Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business.’”

#GuestsJourney #VacationRental #GuestJourney #HostTips #VacationRentalBusiness #GuestExperience #VacationRentalOwner #FiveStarReviews #RentalHosting #ShortTermRental #VacationRentalSuccess

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://vacationrentalresolutions.com/2025/08/the-guests-journey-mapping-it-out-from-booking-to-review-086

Grab your copy of “The 7-Day Vacation Rental-Jumpstart” download
https://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf

🎓 Want to convert more browsers into bookers?
Check out the “Mastering Vacation Rentals: Start, Manage, & Thrive in the Rental Business” course.
https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/

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A Division of Keystone Hospitality Property Development