In this episode of the RevOps Revolution podcast, Jeff Serlin is joined by Jalal Iftikhar, Head of Business Technology at Notion, for a deep dive into the evolving role of systems in enabling go-to-market success. Jalal emphasizes the importance of understanding the “why” behind every solution, developing trust with stakeholders, and building systems that prioritize user experience and business outcomes over flashy features. The conversation covers stakeholder management, team structure, tool evaluation, and roadmap prioritization, all grounded in the belief that successful technology implementation starts with strong relationships and a clear understanding of business goals.