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Ready or Not, Here Comes The Cloud

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Manage episode 317562920 series 2952337
Content provided by Jessica Voss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jessica Voss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, you will learn how the Pandemic has significantly accelerated the movement from premises to cloud deployments for CX, as well as tactful strategies and approaches to migrating.

* Enterprise Cloud Adoption

* Embrace vs Stay the Path

* Care is the New Sales

* What the Cloud Delivers Today

* And More

You can reach Lance at: [email protected]

Thrio’s groundbreaking CCaaS platform features robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built in AI tools. Thrio offers an API-first architecture and array of security certifications that make it a strong choice for complex and high-volume environments. Thrio’s team of contact center experts develop and market cutting-edge technology that sets a new standard for reliability in contact centers. To learn more, please visit Thrio.com.

Episode Sponsors

www.supportlogic.io

www.balto.ai/guru

www.ozonetel.com

www.cloudtechgurus.com

#balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM

  continue reading

21 episodes

Artwork
iconShare
 
Manage episode 317562920 series 2952337
Content provided by Jessica Voss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jessica Voss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, you will learn how the Pandemic has significantly accelerated the movement from premises to cloud deployments for CX, as well as tactful strategies and approaches to migrating.

* Enterprise Cloud Adoption

* Embrace vs Stay the Path

* Care is the New Sales

* What the Cloud Delivers Today

* And More

You can reach Lance at: [email protected]

Thrio’s groundbreaking CCaaS platform features robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built in AI tools. Thrio offers an API-first architecture and array of security certifications that make it a strong choice for complex and high-volume environments. Thrio’s team of contact center experts develop and market cutting-edge technology that sets a new standard for reliability in contact centers. To learn more, please visit Thrio.com.

Episode Sponsors

www.supportlogic.io

www.balto.ai/guru

www.ozonetel.com

www.cloudtechgurus.com

#balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM

  continue reading

21 episodes

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