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Episode #78 - The IA Glow Up & Grow Up- With 3 C’s and an H
Manage episode 508376846 series 3360741
Independent adjusting—explained by the people shaping it. Chantal and co-host Heather sit down with Chris Stanley (IA Path) and Calvin Newman (MOCAT) to discuss the realities of an IA career: the challenges, opportunities, and how to thrive long-term.
💡 Topics covered:
- Independent adjusters as entrepreneurs
- The gap in training and follow-up support for new adjusters
- Tech + AI: speeding work, not replacing empathy
- Making claims attractive to Gen Z talent
- Reframing claims as the heart of insurance
- Quick hits: a wild inspection story + Chris’s “four life currencies”
📧 Guest contacts:
Chris Stanley – [email protected]
Calvin Newman – [email protected]
👍 If you found this helpful, like, subscribe, and share with a teammate who’s building their IA career.
For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
Promotions:
- Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
- The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
Chapters
1. Welcome to Art of Adjusting (00:00:00)
2. Meet the Adjusting Titans (00:04:02)
3. Defining Independent Adjusting (00:08:40)
4. Challenges in the IA World (00:14:12)
5. Making Insurance Sexy for Gen Z (00:27:12)
6. Technology and Industry Trends (00:35:55)
7. Lightning Round: Crazy Claims Stories (00:49:32)
8. Final Thoughts and Contact Information (00:52:56)
78 episodes
Manage episode 508376846 series 3360741
Independent adjusting—explained by the people shaping it. Chantal and co-host Heather sit down with Chris Stanley (IA Path) and Calvin Newman (MOCAT) to discuss the realities of an IA career: the challenges, opportunities, and how to thrive long-term.
💡 Topics covered:
- Independent adjusters as entrepreneurs
- The gap in training and follow-up support for new adjusters
- Tech + AI: speeding work, not replacing empathy
- Making claims attractive to Gen Z talent
- Reframing claims as the heart of insurance
- Quick hits: a wild inspection story + Chris’s “four life currencies”
📧 Guest contacts:
Chris Stanley – [email protected]
Calvin Newman – [email protected]
👍 If you found this helpful, like, subscribe, and share with a teammate who’s building their IA career.
For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
Promotions:
- Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
- The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
Chapters
1. Welcome to Art of Adjusting (00:00:00)
2. Meet the Adjusting Titans (00:04:02)
3. Defining Independent Adjusting (00:08:40)
4. Challenges in the IA World (00:14:12)
5. Making Insurance Sexy for Gen Z (00:27:12)
6. Technology and Industry Trends (00:35:55)
7. Lightning Round: Crazy Claims Stories (00:49:32)
8. Final Thoughts and Contact Information (00:52:56)
78 episodes
All episodes
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