Best Liability Claims Adjusters Podcasts (2025)

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Episode # 80 - Knowledge is Power 55:55

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4d ago55:55

55:55

Send us a text This one’s for the adjusters who keep learning even when nobody’s paying for training anymore. Heather and Chantal talk about what real professional development looks like today — from learning policy language on your own to staying sharp as tech, AI, and consumer expectations change faster than your claim count. They dig into why mo…

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What Happens If You're Injured as a Passenger? Know Your Rights 17:16

6d ago17:16

17:16

Episode Summary In this episode of Peachtree Injury Talk, attorney Jordan Jewkes explains how if you’re injured as a passenger in a car accident, you usually aren’t at fault—and that gives you strong rights. You can file a claim against the at-fault driver, the driver of your own vehicle (even if it's a friend), or both if they share fault. While t…

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From Incident to Analysis: The Science of Human Factors Investigations 15:46

12d ago15:46

15:46

An Nguyen from Expert Service Provider S-E-A discusses how Human Factors Analysis is typically conducted and how it is used in forensic investigations.By Best's Recommended Insurance Attorneys & Adjusters

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When the Other Driver Lies — Navigating Disputed Liability Claims 20:16

13d ago20:16

20:16

Episode Summary In this episode of Peachtree Injury Talk, attorney Jordan Jewkes explains how injury claims are handled when the at-fault driver gives a false or skewed version of an accident. He outlines how people may lie—or misremember—to avoid blame, and why quick action is critical. His firm uses tools like surveillance footage, dash cams, bod…

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Episode #79 - Experts in Claims — When & Why to Call Them 55:31

18d ago55:31

55:31

Send us a text 🏈 Adjusters can’t do it all — sometimes you need to call in the experts. Heather and Chantal dig into the world of experts in claims. From engineers and origin-and-cause investigators to claims handling experts, we explore: When adjusters should bring in specialized help (and when not to). Why “being an expert” takes more than Google…

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How to Deal with Difficult Adjusters (When Insurance Companies Aren’t Playing Fair) 20:06

20d ago20:06

20:06

By peachtreeinjurytalk

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What If It’s Partly Your Fault? Understanding Comparative Negligence in Georgia 17:09

27d ago17:09

17:09

Episode Summary In this episode of Peachtree Injury Talk, attorney Jordan Jewkes explains Georgia’s modified comparative negligence law, which affects how fault is determined in personal injury cases. If you're 49% or less at fault, you can still recover damages—reduced by your fault percentage. But if you're 50% or more at fault, you get nothing. …

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Episode #78 - The IA Glow Up & Grow Up- With 3 C’s and an H 1:01:39

1M ago1:01:39

1:01:39

Send us a text Independent adjusting—explained by the people shaping it. Chantal and co-host Heather sit down with Chris Stanley (IA Path) and Calvin Newman (MOCAT) to discuss the realities of an IA career: the challenges, opportunities, and how to thrive long-term. 💡 Topics covered: Independent adjusters as entrepreneurs The gap in training and fo…

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The Hidden Costs of Personal Injury — How Medical Bills, Lost Wages, and Emotional Strain Add Up 12:58

1M ago12:58

12:58

Episode Summary In this episode of Peachtree Injury Talk, attorney Jordan Jewkes joins host Katie Roberts to break down the often-overlooked financial and emotional tolls of personal injury. From immediate and long-term medical expenses to lost wages and mental health challenges, Jordan explains how these hidden costs can significantly impact a vic…

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The Fine Line of Fault — How Comparative Negligence Shapes Your Personal Injury Case 21:42

1M ago21:42

21:42

Episode Summary In this episode of Peachtree Injury Talk, attorney Jordan Jewkes and host Katie Roberts explore the concept of comparative negligence and its impact on personal injury cases in Georgia. Jordan breaks down how fault is assessed, what percentage of liability can mean for a claim, and when it’s worth taking a case to trial. The discuss…

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Episode #77 - The Myth of the Bad Faith Boogeyman 1:01:07

2M ago1:01:07

1:01:07

Send us a text Not every denied claim is bad faith. Not every mistake is a lawsuit waiting to happen. So why does it sometimes feel like “bad faith” is lurking around every corner? In this episode, Chantal and Heather Blevins (The Insurance Rebel) tackle the myths and realities of bad faith in insurance claims. They break down what bad faith really…

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The Hidden Dangers — Common Social Media Mistakes After an Auto Accident 16:26

2M ago16:26

16:26

Episode Summary In this episode, Jordan Jewkes and Kevin Rosenquist dive deep into the risks and mistakes associated with social media use after an auto accident. Jordan explains how social media can impact personal injury claims, both positively and negatively. He highlights the dangers of misleading attorney advertisements, the long-term effects …

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How to Choose the Best Injury Attorney for Your Claim (and What Red Flags to Watch for) 15:29

2M ago15:29

15:29

Episode Summary In this episode of Peachtree Injury Talk, host Kevin Rosenquist sits down with attorney Jordan Jewkes to discuss the important factors to consider when choosing a personal injury attorney. They dive into red flags to watch out for and the pitfalls of hiring the wrong legal representation. Jordan emphasizes the significance of experi…

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Episode #76 - Back to School with the Unfair Claims Practices Act 1:00:23

2M ago1:00:23

1:00:23

Send us a text ✏️ School’s back in session—and so is claims compliance. In this episode, Chantal and Heather Blevins break down the Unfair Claims Settlement Practices Act and what it really means for adjusters in today’s high-pressure environment. From documentation do’s and don’ts to why clear, proactive communication can keep you out of hot water…

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Litigation — What's the Process and Why Does It Seem to Take So Long? 16:54

2M ago16:54

16:54

Episode Summary In this episode, Jordan Jewkes explains the litigation process, why it can be time-consuming, and what injured victims should expect when filing a lawsuit. He covers the key stages of litigation, from filing a complaint to trial, and highlights why most cases settle before reaching court. Jordan also discusses the discovery process,…

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Tort Reform Unpacked — What It Is, Why It Matters, and Who's Impacted 18:38

2M ago18:38

18:38

Episode Summary In this episode, Jordan Jewkes and host Kevin Rosenquist tackle the hot topic of tort reform in Georgia. What exactly is tort reform, and why does it matter to you? Jordan breaks down the basics, explaining how legislative changes could impact the rights of individuals seeking compensation for injuries. The discussion explores key p…

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Episode #75 - Certificates of Insurance: The Most Misunderstood Document in Insurance 56:22

2M ago56:22

56:22

Send us a text Certificates of Insurance (COIs) look simple—but behind that one page is a world of fine print, pitfalls, and potential fraud. In this episode, Chantal and Sandy talk with Scott Margraves, a 33-year insurance veteran and founder of COI’s R Us, about what COIs actually do (and don’t) prove. You’ll hear: Why 9 out of 10 COIs are issued…

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Foreseeable Use- From a Risk Management and Safety Perspective 20:16

3M ago20:16

20:16

Expert Service Provider Janine McCartney from HHC Safety Engineering Services and HHC Safety Consulting Services, Corporation addresses foreseeable use analysis and what methods a manufacturer uses in determining product hazards.By Best's Recommended Insurance Attorneys & Adjusters

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Episode #74 - Adjusters, Reserves, and the Fine Line Between Insolvency and Bankruptcy 43:52

3M ago43:52

43:52

Send us a text In this episode of The Art of Adjusting® Podcast, Chantal and Sandy break down the often-confused differences between bankruptcy, insolvency, and reserves—and why every adjuster should understand how their decisions impact a carrier’s financial stability. From SpongeBob memes to real-life cautionary tales, they show how financial ins…

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Episode #73 - When Claims Get Ugly: Mastering the Tough Conversations 51:34

3M ago51:34

51:34

Send us a text Ever had to break bad news to a policyholder already on the verge of tears—or threats? In this episode, Chantal and Sandy share real-world strategies adjusters actually need (no vanilla “just be empathetic!” advice here). 🎙️ You’ll learn: ✅ What to do when a claimant starts crying—or yelling ✅ How to set expectations without sounding…

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FF, PBF, MT - oil & biofuel & getting a jumpstart on valuations 26:10

4M ago26:10

26:10

Dale talks about how PBF stock might be undervalued despite a refinery fire a few months ago. Dale also talks about how FF stock has surprisingly low cyclically adjusted valuation ratios (even as the current US administration shows signs of support for the biofuels industry), and how a stock with a few rough years in the past might quietly climb ba…

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How to Assess Security and Safety in Schools K-12: The Product War Continues. 29:16

4M ago29:16

29:16

Expert Service Provider Joe Hendry from Qualified Member Cosecure Enterprise Risk Solutions addresses liability and risk associated with assessing security and safety in schools.By Best's Recommended Insurance Attorneys & Adjusters

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Episode #72 - Let Freedom Ring Adjuster Superpowers 43:33

4M ago43:33

43:33

Send us a text In this episode of The Art of Adjusting® Podcast, Chantal and Sandy explore the superpowers that adjusters need to thrive in one of the most demanding and misunderstood professions. From clear communication and empathy to pattern recognition and relentless follow-through, adjusters wear many capes—whether they realize it or not. You’…

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Episode #71 When the Damage Is Repaired But the Stigma Remains 48:57

4M ago48:57

48:57

Send us a text What happens when a rental property is fully repaired after a tragic event… but no one wants to live there? In this episode, Chantal and Sandy tackle a tough listener question from Dave Iadanza about insurance coverage, loss of rent, and reputational harm after a violent crime. We walk through the real-life case of a triple homicide …

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Defining the "perfect stock", plus Initial takes on RGP, GRVY, MZDAY, FUJHY 46:49

4M ago46:49

46:49

In this episode, Dale defines what he looks for in a perfect stock: 1. A business with five low cyclically adjusted ratios. 2. A business with low competition, several clients, not capital intensive. 3. A business with a solid management team. Verbal disclosures read from 0:16 - 1:21 . General information and full disclosures for Dale’s Solo Invest…

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Episode #70 - How Agents, Risk Managers, and Adjusters Can Actually Get Along 55:37

5M ago55:37

55:37

Send us a text In this episode of The Art of Adjusting® Podcast, Chantal is joined by guest co-host Sandy Avina to unpack the messy—but fixable—world of insurance collaboration. What happens when adjusters, agents, and risk managers all think they’re steering the ship? Spoiler: chaos. But it doesn’t have to be that way. We cover: ✔️ The surprising …

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Episode #69 - The Leadership Ladder: Amy Cooper Shares RISE's Vision for Insurance Professionals 24:51

5M ago24:51

24:51

Send us a text Ever wondered what it takes to transform an entire industry's culture? Amy Cooper, founder and CEO of RISE (Rising Insurance Star Executives), joins the Art of Adjusting podcast to reveal exactly how she's making it happen in the insurance world. "I wanted this and it didn't exist for me, so I just said, ok, I'm going to build it," A…

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Crash & Con: Navigating Staged Accident Fraud 13:47

5M ago13:47

13:47

Attorneys Jeffrey Rapattoni and Adam Calvert from the law firm Marshall Dennehey discuss common staging tactics impacting commercial auto and trucking transportation litigation.By Best's Recommended Insurance Attorneys & Adjusters

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BDL a value play? Plus thoughts on SG & BLMN 22:20

5M ago22:20

22:20

Dale values symbol BDL and talks about the benefits of diverse menus in the restaurant business. Verbal disclosures read from 1:18-2:27. General information and full disclosures for Dale’s Solo Investors Podcast LLC are listed here: dalex5.podbean.com Sign up for Guru Focus: https://www.gurufocus.com/?affid=213fdcd9248dba7b149775aea75327e1 , click …

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Episode #68 - Understanding the Hard and Soft Insurance Market 1:06:38

6M ago1:06:38

1:06:38

Send us a text The hard and soft market cycle remains one of the insurance industry's most powerful yet least understood forces. In this eye-opening conversation with industry veteran Chris Burand, we peel back the curtain on what's really happening within carrier boardrooms during the current market hardening. Most insurance professionals under 40…

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Episode #67 - Claims That Haunt Us: What Keeps Adjusters Up at Night? 45:13

6M ago45:13

45:13

Send us a text What keeps insurance adjusters up at night? From catastrophic losses that inspire genuine nightmares to the frustration of policy limitations that leave families vulnerable, our latest episode delves into the claims that haunt adjusters long after they're closed. Bill and Chantel share their most memorable cases, including the heart-…

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Five Cyclically Adjusted Valuation Frameworks 20:04

6M ago20:04

20:04

Description: Learn more about the Market and stocks through CAEE™ Dale’s Solo Investors Podcast LLC provides educational content and financial market analysis powered by our proprietary process called CAEE™ . CAEE™ is a unique analytical framework designed to help market participants, researchers, and learners better understand index performance an…

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Measuring Medical Expenses in Malpractice Cases: Time for an Overdue Course Correction 19:10

6M ago19:10

19:10

Qualified Member expert service provider Dan Thompson from DeeGee Rehabilitation Technologies, Ltd. addresses determining reasonable value in medical malpractice cases.By Best's Recommended Insurance Attorneys & Adjusters

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CAEE™ 18:55

6M ago18:55

18:55

Dale discusses a novel approach to valuing individual stocks. Verbal Disclosures read from 2:54 - 3:50 . General information and full disclosures for Dale’s Solo Investors Podcast LLC are listed here: dalex5.podbean.com Sign up for Guru Focus: https://www.gurufocus.com/?affid=213fdcd9248dba7b149775aea75327e1 , click "Book a Demo" CAEE™ — Patent Pen…

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BFH , Credit card duopolies , retail stocks benefit? 23:14

6M ago23:14

23:14

Dale talks about BFH , Credit card duopolies , and how retail stocks benefit. Episode starts at 0:15 . Verbal Disclosures read from 0:50 - 2:00. General information and full disclosures for Dale’s Solo Investors Podcast LLC are listed here: dalex5.podbean.com Sign up for Guru Focus: https://www.gurufocus.com/?affid=213fdcd9248dba7b149775aea75327e1 …

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Episode #66 - Start Repairs or Sit Tight? The Catch-22 of Property Damage Claims 47:29

7M ago47:29

47:29

Send us a text Every adjuster encounters that frustrating situation where an insured has received their claim check but refuses to start repairs. They're stuck in limbo, paralyzed by the belief that beginning work means surrendering their right to coverage for additional damages that might be discovered later. This episode explores the psychology b…

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Episode #65 - Matching Madness: Why Your Neighbor's New Roof Doesn't Mean You Get One Too 47:24

7M ago47:24

47:24

Send us a text To understand how hail damage affects buildings and insurance claims requires understanding both the technical aspects of damage assessment and the human element of homeowner expectations. In this enlightening solo episode, Chantel Roberts dives deep into the world of structural and roof hail damage claims, offering critical insights…

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Dole Foods an asset play? 35:46

7M ago35:46

35:46

Correction: In this episode, I mistakenly referenced the wrong land valuation for Dole. Dole had a certain number of acres publicly listed on their website. However, just because a company operates on land doesn’t necessarily mean they own it. I initially assumed Dole owned certain land in the Philippines, but after revisiting their 10-K and 20-F f…

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Episode #64: Dents and Dollars: The Real Impact of Hail on Your Vehicle 49:56

7M ago49:56

49:56

Send us a text When the sky pelts your vehicle with ice, the damage goes far beyond cosmetic dents—it triggers a cascade of insurance decisions that could impact your wallet for years to come. In this comprehensive guide to automotive hail damage claims, Bill and Chantel tackle the complex world of total loss declarations, salvage titles, and dimin…

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Biomechanics and Impact on Cases 18:33

7M ago18:33

18:33

Grace Oswald from Qualified Member Expert Service Provider S-E-A discusses Biomechanics and impact on cases and claims.By Best's Recommended Insurance Attorneys & Adjusters

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Net net stock - VNDA 29:18

8M ago29:18

29:18

Dale values symbol VNDA and talks about the benefits and risks of "net-net" stocks. Verbal disclosures read from 2:27 - 3:40. General information and full disclosures for Dale’s Solo Investors Podcast LLC are listed here: dalex5.podbean.com Sign up for Guru Focus: https://www.gurufocus.com/?affid=213fdcd9248dba7b149775aea75327e1 , click "Book a Dem…

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Workers’ Compensation Claims and Safety for Remote Employees 20:54

8M ago20:54

20:54

Expert Service Provider Janine McCartney from HHC Safety Engineering Services and HHC Safety Consulting Services, Corporation discusses workers’ compensation claims related to employees working from home.By Best's Recommended Insurance Attorneys & Adjusters

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Episode #63: Claims Made vs. Occurrence: Unpacking Insurance Policies 57:51

8M ago57:51

57:51

Send us a text This week’s podcast dives into the world of claims made versus occurrence policies, shedding light on their significant differences and implications for those in the insurance industry. Our guest expert, Fred Fisher, shares valuable insights gained from decades in the field, offering critical information for both current and aspiring…

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Litigating Mold Cases 19:17

8M ago19:17

19:17

Expert Service Provider Dr. Ernest P. Chiodo discusses the complexity of mold cases and what attorneys must prove in the court room.By Best's Recommended Insurance Attorneys & Adjusters

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Episode #62: Resilience & Relationships: The Human Side of Adjusting with Heather Blevins 59:13

9M ago59:13

59:13

Send us a text In this episode, we sit down with Heather Blevins, the renowned "Insurance Rebel," to explore the crucial role of resilience and relationships in claims adjusting. As professionals in a high-stakes, high-stress industry, adjusters face unique challenges that require more than technical expertise—they need strong connections and a sup…

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Episode #61: The Insurance Implications of Sex Trafficking Lawsuits 52:28

9M ago52:28

52:28

Send us a text In this thought-provoking episode of The Art of Adjusting® Podcast, hosts Bill Auten of Auten Claims Management and Chantal Roberts of CMR Consulting dive into a challenging and highly relevant topic: the intersection of insurance coverage and liability in sex trafficking lawsuits. The discussion begins with an overview of what const…

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Structured Settlements in Employment Practices Liability Claims 12:21

9M ago12:21

12:21

Dan Finn of Finn Financial Group discusses the benefits of structured settlements in resolving employment practices liability claims.By Best's Recommended Insurance Attorneys & Adjusters

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Episode #59: Who’s Liable When Your Car is Stolen? 42:52

9M ago42:52

42:52

Send us a text In this episode of The Art of Adjusting®, William and Chantal dive into a listener's question about liability coverage for stolen vehicles and expand the discussion by exploring related topics from various Reddit subreddits focused on the insurance claims industry. They break down the key question of whether a vehicle owner is liable…

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Episode #60: Navigating Policy Challenges During California's Wildfire Crisis 48:10

10M ago48:10

48:10

Send us a text This episode uncovers the critical challenges insurance adjusters face during wildfires, focusing on the complexities of coverage and claims amidst catastrophic losses. The hosts explore key policy exclusions, the role of governmental actions, commentary and opinion that can be found on Facebook and Reddit, and the emotional toll on …

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Episode #58: Unlocking the Power of Open Records with Mike Connell 40:42

10M ago40:42

40:42

Send us a text In this episode of The Art of Adjusting®, Chantal and William welcome Mike Connell, CEO and Co-Founder of Risk Jockey, Inc., to explore the complex world of open records and Freedom of Information Act (FOIA) requests. With decades of experience as a licensed private investigator specializing in accident investigations, Mike shares in…