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Third Party Claims Management Podcasts

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The Art of Adjusting® Podcast

William Auten & Chantal Roberts

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Dive deep into the world of insurance claims with our podcast, newly rebranded as "The Art of Adjusting®"—a title echoing the revered book of the same name. This revamped podcast is not just a beacon for professionals navigating the adjuster landscape but also a wealth of insights for those curious about the intricacies of the industry. We're thrilled to announce that Bill Auten, owner of Auten Claims Management, will now share the mic with a stellar co-host, Chantal Roberts. Chantal isn’t j ...
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The DocPreneur Leadership Podcast

A Conversation Designed FOR Healthcare Professionals.

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Concierge Medicine Today's "DocPreneur Leadership Podcast" has become a trusted voice and is a recorded history of membership medicine in all it's various forms. From Concierge Medicine to Direct Primary Care (DPC) and everything in between it unpacks unique entrepreneurial insights in healthcare ranging from hospitality in healthcare from a patient perspective to interviewing healthcare leaders, Physicians, PAs, NPs, insurance and payor connections, attorneys, interior designers and more. T ...
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The FCPA Compliance Report is the longest running podcast in the in compliance and business ethics. Join its award-winning host, Tom Fox, the Voice of Compliance as he visits with top compliance practitioners, key figures from business, the government and law firms in the top podcast dedicated to all things compliance.
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Learn more about the market and stock analysis through CAEE™. CAEE™ is in a unique analytical framework designed to help market participants, researchers, and learners better understand Index performance and long term valuation trends. Our publications and podcast episodes feature insights derived from CAEE™ , which are for use in our educational and analytical services. Email [email protected] to request a CAEE™ based performance report on the magnificent 7 index or to request a ...
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show series
 
Send us a text 🎧 Spotify Episode Description Episode 82: Giving Thanks — Bill’s Back! This Thanksgiving episode is all about gratitude. Bill returns to the podcast, and we share what we’re thankful for — from the people who make our work meaningful to the everyday wins that keep us going in the P&C claims world. Whether you're driving to a loss sit…
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Welcome to the award-winning FCPA Compliance Report, the longest running podcast in compliance. In this episode, Tom welcomes Verna di Palma, Head of Global Content and Brand at Ethixbase360. Verna provides insights into her extensive background in third-party risk management, focusing on FCPA compliance and the evolution of due diligence. They dis…
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Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, Tom Fox welcomes Richard Graham, Director - KYC / Financial Crime at Moody's, to discuss the newly released AI Risk and Compliance Survey. Graham shares his extensive background in financial crime and technology, emphasizing his current …
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Send us a text When the wind picks up, claims become a pressure cooker. 🌪️ In this episode, Chantal and Heather tackle five real-world conflicts adjusters face during catastrophes — from underinsurance and staffing shortages to pressure, compassion fatigue, and post-storm chaos. They unpack what happens when good intentions collide with policy lang…
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In this episode, Tom Fox welcomes back Hughes Hubbard partner Mike DeBernardis to explore the unprecedented criminal indictment of Smartmatic and its implications on self-disclosure policies under the current administration. They discuss the rare occurrence of a company facing criminal charges and how it complicates the risk assessment for potentia…
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CONNECT WITH CONCIERGE MEDICAL MARKETING https://conciergemd.marketing https://www.facebook.com/groups/themaddycommunity https://go.cmmkg.com/justaskmaddy-demo-replay-1 About Concierge Medical Marketing Concierge Medical Marketing is committed to serving concierge medical practices across the United States, to help expose their name and brand to hi…
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In this episode, Tom Fox welcomes Arthur Gollwitzer from the law firm of Jackson Walker to discuss the merits of involving outside counsel in handling False Claims Act cases and the nuances of legal compliance. Arthur shares his experiences in avoiding and defending False Claims Act allegations, the significance of hiring specialized investigative …
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Send us a text This one’s for the adjusters who keep learning even when nobody’s paying for training anymore. Heather and Chantal talk about what real professional development looks like today — from learning policy language on your own to staying sharp as tech, AI, and consumer expectations change faster than your claim count. They dig into why mo…
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"If you or your child has a serious diagnosis, you may feel like your life has just been turned upside-down. I founded MD For Patients to provide comprehensive, honest consultations tailored to the needs of patients – and to help patients understand how best to manage their own health going forward." Dr Mark Halsted, Triple-Boarded Pediatric NeuroR…
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Join Tom Fox as he welcomes Simon Airey and Caitlin Sheard, partners at McDermott Will & Schulte, and both experts in the fields of investigation and compliance from both sides of the Atlantic. They take a deep dive into issues around self-disclosure on both sides of the Atlantic. Simon Airey and Caitlin Sheard are leading experts in the field of i…
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Join Tom Fox as he welcomes back MoFo partner James M. Koukios to discuss the themes and strategies observed in recent FCPA trials and the DOJ’s prosecutorial approach. They explore the importance of making juries care about corruption cases, the themes of abuse of power and financial motive, and the significance of concealment in establishing guil…
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Send us a text 🏈 Adjusters can’t do it all — sometimes you need to call in the experts. Heather and Chantal dig into the world of experts in claims. From engineers and origin-and-cause investigators to claims handling experts, we explore: When adjusters should bring in specialized help (and when not to). Why “being an expert” takes more than Google…
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AND, UNDERSTANDING PRIVATE EQUITY OPTIONS AND PRACTICE VALUATIONS AS YOU PREPARE TO SELL OR EXIT YOUR Practice Preparing to sell your medical practice is a complex process that requires careful planning and foresight. Starting early and conducting a thorough internal review, including financial and legal documentation, sets the foundation for a suc…
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Our guest today is Katie, Owner of Coal Creek Ledgers "With over a decade of experience in managing business finances, I help owners like you cut through the noise, get clear on your numbers, and make confident decisions. I started this firm to help business owners step into their role as strategic leaders—not just operators. This is about more tha…
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Join Tom Fox as he welcomes back Evie Wentink back to the FCPA Compliance Report. Evie shares her journey from a compliance professional to an innovator in the field, discussing her unique approach to compliance training and the role of middle managers. With nearly two decades of experience, Evie has transformed her career by leveraging social medi…
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Our guest today is Shareef Mahdavi. Shareef Mahdavi created the PX90 Practice Transformation program as the latest expression of his three-decade career helping doctors, practices, and companies in elective, self-pay medicine succeed by focusing on patient experience. PX Ninety is an immersive, action-driven program that helps healthcare profession…
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Send us a text Independent adjusting—explained by the people shaping it. Chantal and co-host Heather sit down with Chris Stanley (IA Path) and Calvin Newman (MOCAT) to discuss the realities of an IA career: the challenges, opportunities, and how to thrive long-term. 💡 Topics covered: Independent adjusters as entrepreneurs The gap in training and fo…
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Join Tom Fox as he welcomes back Mary Inman, a leading expert in whistleblower law and compliance, to discuss the dynamic landscape of whistleblowing in 2025. Mary shares her insights on the rise of whistleblowing, the impact of AI, and the evolving legal protections for whistleblowers. Key takeaways: – 🚨 Whistleblowing is on the rise due to change…
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Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, join Tom as he interviews Suhail Motwani from FTI Consulting on the FCPA Compliance Report. Suhail, a Senior Director in risk advisory and investigations, shares insights from his article ‘Navigating the Compliance Paradox. They discuss …
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Send us a text Not every denied claim is bad faith. Not every mistake is a lawsuit waiting to happen. So why does it sometimes feel like “bad faith” is lurking around every corner? In this episode, Chantal and Heather Blevins (The Insurance Rebel) tackle the myths and realities of bad faith in insurance claims. They break down what bad faith really…
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Remote Patient Monitoring (RPM) has grown into a $500 million market in 2024, underscoring the remarkable demand for connected care solutions. This growth is more than just a number—it reflects a structural shift in how Medicare is approaching primary care. By Editor-in-Chief, Concierge Medicine Today/The DocPreneur Leadership Podcast Fall/Winter 2…
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Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, join Tom as he interviews Adeyinka Adejugbe, a seasoned business lawyer and compliance expert, to discuss his professional journey and insights into compliance frameworks across various industries and countries. Adeyinka is a business la…
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Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, we discuss President Trump’s review of other interests in US business and its implications for compliance. The panel explores the evolving landscape of government involvement in major U.S. corporations and the resulting compliance and an…
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Disclaimers: THIS SITE AND ANY OTHER CMT MANAGED OR OWNED WEB PROPERTY by Concierge Medicine Today, LLC (herein CMT) DOES NOT OFFER MEDICAL, FINANCIAL, LEGAL, OR OTHER PROFESSIONAL ADVICE. ERRORS OR OMISSIONS MAY OCCUR ON THIS SITE. The content is primarily designed for general informational purposes, targeting a healthcare professional audience. A…
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Send us a text ✏️ School’s back in session—and so is claims compliance. In this episode, Chantal and Heather Blevins break down the Unfair Claims Settlement Practices Act and what it really means for adjusters in today’s high-pressure environment. From documentation do’s and don’ts to why clear, proactive communication can keep you out of hot water…
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Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, Tom Fox welcomes back Vince Walden, CEO of konaAI, a Covasant company. In this podcast, they take a deep dive into the UK’s Failure to Prevent Reporting (FTPR) offense, particularly in the context of vendor interactions and employee-thir…
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Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, Tom Fox welcomes back Sam Silverstein in a conversation on the role of accountability in managing business disruptions and natural disasters. Drawing from personal experiences and professional insights, they delve into the strategic fram…
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Today we unpack some of healthcare's succession and retirement trends Doctors should know about when considering hiring, replacing and leaving medicine better than how it found you! Craig Fowler, Founder & President of the Athenic Group, which helps Hospitals, Medical Practice Owners, UCs, Nurses, PAs, Doctors and others solve their healthcare recr…
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