Episode #76 - Back To School With The Unfair Claims Practices Act The Art Of Adjusting® podcast

Content provided by William Auten & Chantal Roberts, William Auten, and Chantal Roberts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by William Auten & Chantal Roberts, William Auten, and Chantal Roberts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

The Art of Adjusting® Podcast »
Episode #76 - Back to School with the Unfair Claims Practices Act

3d ago 1:00:23

MP3•Episode home

Send us a text

✏️ School’s back in session—and so is claims compliance. In this episode, Chantal and Heather Blevins break down the Unfair Claims Settlement Practices Act and what it really means for adjusters in today’s high-pressure environment. From documentation do’s and don’ts to why clear, proactive communication can keep you out of hot water, this conversation is all about building good faith habits.

🎧 Tune in to hear practical strategies for avoiding costly mistakes, improving policyholder interactions, and handling claims with litigation in mind. Whether you’re a seasoned adjuster or new to the field, this episode gives you the tools to pass the “good faith” test every time.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
Promotions:

Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

Chapters

1. Introduction to Good Faith Claims Handling (00:00:00)

2. Communication: The Adjuster's Essential Tool (00:10:52)

3. Starting a Reasonable Investigation (00:27:09)

4. Payment Obligations and Reservation of Rights (00:33:55)

5. Estimate Accuracy and Line Item Pricing (00:43:20)

6. Protecting Yourself from Bad Faith Claims (00:55:20)

76 episodes

#Business News #Careers #Business #News #William Auten & Chantal Roberts #Chantal Roberts #William Auten #Liability Claims Adjusters #Personal Injury Claims Investigation #Third-party Claims Management #Insurance Claims Investigation Services #Liability Claims Management #Third-party Liability Investigation #Personal Injury Liability Adjuster