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Content provided by Marcel Petitpas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marcel Petitpas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Lessons From the Operations Trenches, with Ryan McNamara

44:49
 
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Manage episode 459898207 series 2820836
Content provided by Marcel Petitpas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marcel Petitpas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Points of Interest

  • 00:49 – 01:50 – Introduction to Ryan McNamara: Marcel introduces Ryan McNamara, Head of Operations at Rise at Seven, and highlights his impressive journey from startup founder to agency leader.
  • 01:51 – 03:00 – Building Rise at Seven: Ryan discusses the rapid growth of Rise at Seven, their creative-first, search-driven approach, and their international presence in the UK and US.
  • 04:21 – 05:40 – Defining Operational Leadership: Ryan explains the challenges and responsibilities of operational leadership, emphasizing the importance of understanding finance, team dynamics, and business goals.
  • 08:11 – 09:20 – The Rise of Operations in Agencies: The growing emphasis on operations and finance as key to agency survival is discussed, with insights on how agencies are adapting to a more competitive and demanding market.
  • 10:41 – 12:00 – Leveraging Personal Development Plans: The importance of structured PDPs (Personal Development Plans) and appraisals to help team members see their growth trajectory and contribution to the business is explored.
  • 12:01 – 13:20 – Process vs. Flexibility: Ryan explains the balance between setting processes for consistency and allowing flexibility for creativity and innovation within teams.
  • 13:21 – 14:50 – Managing Team Growth and Churn: The challenge of managing team growth in alignment with business needs while mitigating churn and ensuring cultural fit is unpacked.
  • 17:21 – 18:40 – Balancing Risk and Innovation: The discussion explores how agencies can manage operational risks without stifling creativity, enabling teams to focus on outcomes while maintaining flexibility in their processes.
  • 21:31 – 22:50 – Fostering Team Accountability: Insights are shared on creating systems where every team member understands their role in driving the business forward and how their contributions impact overall performance.
  • 24:01 – 25:30 – The Evolving Role of Operations: The conversation shifts to how operations professionals are becoming pivotal thought leaders, connecting finance, delivery, and team dynamics in modern agencies.
  • 25:31 – 26:50 – Challenges in Standardizing Processes: Ryan discusses the difficulty of standardizing processes in a creative environment, where flexibility is often required to deliver exceptional outcomes.
  • 29:41 – 31:00 – Advice for Aspiring Operators: Ryan offers advice for those stepping into operational roles, encouraging them to focus on outcomes, embrace adaptability, and prioritize team empowerment.

Show Notes

Love the Podcast

Leave us a review here.

  continue reading

180 episodes

Artwork
iconShare
 
Manage episode 459898207 series 2820836
Content provided by Marcel Petitpas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marcel Petitpas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Points of Interest

  • 00:49 – 01:50 – Introduction to Ryan McNamara: Marcel introduces Ryan McNamara, Head of Operations at Rise at Seven, and highlights his impressive journey from startup founder to agency leader.
  • 01:51 – 03:00 – Building Rise at Seven: Ryan discusses the rapid growth of Rise at Seven, their creative-first, search-driven approach, and their international presence in the UK and US.
  • 04:21 – 05:40 – Defining Operational Leadership: Ryan explains the challenges and responsibilities of operational leadership, emphasizing the importance of understanding finance, team dynamics, and business goals.
  • 08:11 – 09:20 – The Rise of Operations in Agencies: The growing emphasis on operations and finance as key to agency survival is discussed, with insights on how agencies are adapting to a more competitive and demanding market.
  • 10:41 – 12:00 – Leveraging Personal Development Plans: The importance of structured PDPs (Personal Development Plans) and appraisals to help team members see their growth trajectory and contribution to the business is explored.
  • 12:01 – 13:20 – Process vs. Flexibility: Ryan explains the balance between setting processes for consistency and allowing flexibility for creativity and innovation within teams.
  • 13:21 – 14:50 – Managing Team Growth and Churn: The challenge of managing team growth in alignment with business needs while mitigating churn and ensuring cultural fit is unpacked.
  • 17:21 – 18:40 – Balancing Risk and Innovation: The discussion explores how agencies can manage operational risks without stifling creativity, enabling teams to focus on outcomes while maintaining flexibility in their processes.
  • 21:31 – 22:50 – Fostering Team Accountability: Insights are shared on creating systems where every team member understands their role in driving the business forward and how their contributions impact overall performance.
  • 24:01 – 25:30 – The Evolving Role of Operations: The conversation shifts to how operations professionals are becoming pivotal thought leaders, connecting finance, delivery, and team dynamics in modern agencies.
  • 25:31 – 26:50 – Challenges in Standardizing Processes: Ryan discusses the difficulty of standardizing processes in a creative environment, where flexibility is often required to deliver exceptional outcomes.
  • 29:41 – 31:00 – Advice for Aspiring Operators: Ryan offers advice for those stepping into operational roles, encouraging them to focus on outcomes, embrace adaptability, and prioritize team empowerment.

Show Notes

Love the Podcast

Leave us a review here.

  continue reading

180 episodes

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