C3 Complete: Filling Gaps, Not Competing with MSPs, Podcast

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1d ago

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“We complete your portfolio—but never compete with your secret sauce,” says Raul Garrido, Director of Sales & Implementation at C3 Complete.

At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Garrido and Darin Gull, Director of Business Development, about how C3 helps MSPs strengthen their offerings while preserving customer relationships.

C3 Complete provides voice and collaboration, managed services, private cloud, and increasingly, advanced security solutions such as vCISO services and pre-compliance readiness. Their approach is built on partnership: MSPs retain ownership of customer relationships, while C3 provides the expertise and services needed to fill gaps and create recurring revenue streams.

“We help MSPs monetize what they may not be able to do on their own,” Gull explained. “It’s always a win-win-win for the partner, the customer, and C3.” The team emphasized that empathy, listening, and tailored solutions are at the core of their model. Rather than pushing standard SKUs, C3 designs bespoke solutions for each customer’s unique challenges.

With a strong focus on relationships and culture, Garrido and Gull stressed that C3 is not about being flashy—it’s about building trust, solving problems, and helping MSPs thrive in uncertain economic times. “AI may be powerful, but it will never replace human empathy,” Gull added. “That’s what defines C3.”

Learn more at c3-complete.com.

53 episodes

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