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Episode 66: Natural language understanding
Manage episode 365282105 series 2318117
Content provided by ServiceNow Insights Podcast and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Insights Podcast and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode, Product Manager Sibo Ding tells us how natural language understanding (NLU) capability improves performance and user experience for Virtual Agent, AI Search, and other ServiceNow user interface features. This episode covers:
- What is NLU?
- How does ServiceNow use NLU?
- How does ServiceNow NLU work?
- How does a company add NLU to its ServiceNow products?
- What’s in store for ServiceNow NLU in the future?
For more information, see:
- Product documentation: Natural Language Understanding
- ServiceNow Community: Virtual Agent & NLU
Your feedback helps us serve you better – please leave us a comment.
Subscribe today!
See omnystudio.com/listener for privacy information.
88 episodes
Share
Manage episode 365282105 series 2318117
Content provided by ServiceNow Insights Podcast and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Insights Podcast and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode, Product Manager Sibo Ding tells us how natural language understanding (NLU) capability improves performance and user experience for Virtual Agent, AI Search, and other ServiceNow user interface features. This episode covers:
- What is NLU?
- How does ServiceNow use NLU?
- How does ServiceNow NLU work?
- How does a company add NLU to its ServiceNow products?
- What’s in store for ServiceNow NLU in the future?
For more information, see:
- Product documentation: Natural Language Understanding
- ServiceNow Community: Virtual Agent & NLU
Your feedback helps us serve you better – please leave us a comment.
Subscribe today!
See omnystudio.com/listener for privacy information.
88 episodes
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Similar to ServiceNow TechBytes
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A podcast about web design and development.
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