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Episode 59: Change Success Score
Manage episode 283225577 series 2318117
Content provided by ServiceNow Insights Podcast and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Insights Podcast and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their performance and refine your change process. This episode covers:
- Background: Change Management
- Change Success Score (CSS) overview
- Good ways to use CSS
- What CSS values mean
- Getting started
- Behind the scenes: how CSS works
For more information, see:
- Product documentation: Change Success Score
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment.
Subscribe to iTunes
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90 episodes
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Manage episode 283225577 series 2318117
Content provided by ServiceNow Insights Podcast and ServiceNow Community. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiceNow Insights Podcast and ServiceNow Community or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their performance and refine your change process. This episode covers:
- Background: Change Management
- Change Success Score (CSS) overview
- Good ways to use CSS
- What CSS values mean
- Getting started
- Behind the scenes: how CSS works
For more information, see:
- Product documentation: Change Success Score
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment.
Subscribe to iTunes
See omnystudio.com/listener for privacy information.
90 episodes
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Similar to ServiceNow TechBytes
Africa-focused technology, digital and innovation ecosystem insight and commentary.
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Flash Forward is a show about possible (and not so possible) future scenarios. What would the warranty on a sex robot look like? How would diplomacy work if we couldn’t lie? Could there ever be a fecal transplant black market? (Complicated, it wouldn’t, and yes, respectively, in case you’re curious.) Hosted and produced by award winning science journalist Rose Eveleth, each episode combines audio drama and journalism to go deep on potential tomorrows, and uncovers what those futures might re ...
…
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…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
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