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Closing the Accountability Gap
Manage episode 513620167 series 3674693
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In this week’s ITSM That Works4Me podcast, we unpack one of the biggest challenges in enterprise IT: "Fragmented incident response."
When ownership is split across multiple tools and teams, accountability vanishes — and so does productivity.
In this episode, we explore how Xurrent and its embedded AI, Sera AI, bring clarity, speed, and continuous improvement back into incident management.
From pre-incident prediction to post-incident learning — one platform, one flow, one source of truth.
🎧 Listen now to discover how unified incident management helps eliminate the Accountability Gap.
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