AI That Works4Me explores how artificial intelligence is changing IT Service Management, Enterprise Service Delivery, and Digital Operations. Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
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Works4Me BV Podcasts
Welcome to “ITSM That Works4Me,” the podcast about how to achieve real success with IT service management! Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
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Generative AI isn’t emerging - it’s exploding
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Send us a text By 2026, it won’t just create - it’ll decide, act, and adapt. From agentic chatbots and generative video to privacy-first AI models, the landscape is shifting fast. But with power comes pressure: the copyright conundrum, the authenticity crisis, and a new wave of AI-driven jobs demanding fresh skills. The future of GenAI isn’t hype —…
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In this week’s ITSM That Works4Me podcast, we unpack one of the biggest challenges in enterprise IT: "Fragmented incident response." When ownership is split across multiple tools and teams, accountability vanishes — and so does productivity. In this episode, we explore how Xurrent and its embedded AI, Sera AI, bring clarity, speed, and continuous i…
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AI is powerful - but let’s not forget the risks.
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Send us a text In his latest piece, futurist Bernard Marr warns about the growing privacy dangers of AI chatbots like ChatGPT, Grok & Gemini. Unlike doctors or lawyers, these tools don’t offer confidentiality. Yet people often share therapy-level secrets or corporate data. From malicious prompt injections to accidental leaks via “share” features, t…
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AI isn’t slowing down - it’s accelerating toward 2026
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Send us a text AI isn’t slowing down - it’s accelerating toward 2026 with transformative shifts on every front. Bernard Marr highlights 8 must-watch trends: From Agentic AI reshaping daily work to a looming synthetic content crisis, the physical rise of AI in robotics, and the urgent push for energy-efficient AI. 🌍⚡ For entrepreneurs, the message i…
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Agentic AI isn’t just a tool—it’s your next design partner.
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Send us a text From pitch decks to policy models, it’s reshaping how we create, decide, and collaborate. Bernard Marr breaks it down in his latest piece. Expect initiative, speed, and real creative lift—without scaling your headcount. 👇 Tune in & follow the journey: 🎧 Apple: https://lnkd.in/ef-sefwF 🎧 Spotify: https://lnkd.in/eN_2iHXv 🎧 Buzzsprout:…
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Big news: Works4Me, together with Klaas Vandeweerdt, just dropped the Xurrent GraphQL SDK - and it’s built for the way integrations actually run today: streaming, parallel, maintainable. 🔧 A PowerShell module is also on the way this October. Why this matters: Strongly typed, fluent API for .NET Efficient handling of large result sets Events API + B…
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What if your team’s best move isn’t doing more work—but automating themselves out of it?
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Send us a text Amanda Kahlow’s bold vision: reward employees who build AI agents to replace their own roles with equity and bigger opportunities. The result? AI “superhumans” handling complex tasks while humans double down on creativity, empathy, and innovation. It’s not about job loss, it’s about redesigning what work can be. 2025 ©️ Works4Me BV…
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In the age of AI, standing out means going beyond the tech.
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Send us a text Bernard Marr highlights Pascal Bornet’s call for AI literacy + Humics (creativity, empathy, critical thinking). Avoid “AI obesity” by balancing automation with adaptability. The future isn’t AI vs humans—it’s AI with humans. 👇 Tune in & follow the journey: 🎧 Apple: https://lnkd.in/ef-sefwF 🎧 Spotify: https://lnkd.in/eN_2iHXv 🎧 Buzzsp…
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Many AI projects fail not because of the technology, but because they’re treated like traditional IT projects
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Send us a text The real opportunity? AI-native process re-engineering. Instead of layering AI onto old workflows, imagine rebuilding them from the ground up with AI at the core. From outputs to outcomes Processes as living, adaptable systems Incremental changes Adaptability > narrow accuracy 2025 ©️ Works4Me BV…
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Send us a text McKinsey’s Latest on Agentic AI McKinsey’s report “Seizing the agentic AI advantage” tackles the gen AI paradox: broad adoption, but limited business impact so far. Key insight: The next breakthrough lies in AI agents — proactive, goal-driven virtual collaborators that automate complex business processes. To succeed, organizations mu…
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Send us a text Google says it could hit by 2029. RSA legend Adi Shamir says 30+ years. But one thing’s clear: when quantum cracks encryption, everything changes. 2025 ©️ Works4Me BVBy Works4Me BV
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Send us a text AI isn’t just a tech trend - it’s a boardroom priority. The shift from isolated pilots to full-scale transformation is here. It’s not about replacing people - it’s about amplifying them. Hybrid teams. Strategic AI. Real innovation. 2025 ©️ Works4Me BVBy Works4Me BV
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Send us a text The AI Safety Index (Summer 2025) from the Future of Life Institute sends a chilling signal—the AI industry is not ready for AGI. Despite rapid advancements, the report shows critical gaps in governance, whistleblower protection, and existential risk planning. 🔥 Grades? Mixed to poor. 💡 Urgency? High. 🛡️ Action? Now. 👉 If it Works4Me…
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Send us a text Your next customer might be an AI agent - and it doesn’t care about your brand story, influencer campaigns, or emotional hooks. 🧠 Logic > Loyalty: AI agents prioritize structured data, availability, and value - not lifestyle branding. 📊 If your product info isn’t machine-readable, it might as well not exist. 🔁 M2M commerce is coming …
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AI by the Numbers: What Every Leader Needs to Know in 2025
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Send us a text AI is no longer “nice to have”—it’s reshaping business, society and the planet at breakneck speed. Here are the hard facts you need to guide strategy today: • Mass Adoption: • 78% of organizations report using AI in 2024 (vs. 55% in 2023). • 55% of U.S. consumers “regularly” interact with AI tools. • Market Explosion: • Valued at $63…
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Microsoft just told its employees: AI isn’t optional anymore.
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Send us a text 🚀 Microsoft just told its employees: AI isn’t optional anymore. But here’s the twist 👉 the future isn’t just AI-savvy—it’s human-smart. In this week’s AI That Works4Me, we explore why success now depends on hybrid skills: 🤖 AI literacy + 🧠 critical thinking + ❤️ empathy = your future-proof formula. 2025 ©️ Works4Me BV…
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Send us a text Agentic AI isn’t just automation on steroids—it’s decision-making reimagined. This week, we explore how AI agents can think, act, and collaborate like real team members. 🧠 Inspired by McKinsey’s bold take on treating AI as “corporate citizens”, we ask: Should AI have a seat at the decision-making table? How do you assign it a role, a…
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8 Principles of AI Leadership You Can’t Afford to Ignore
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Send us a text Forget shiny features - AI is now infrastructure. But here’s the kicker: most AI projects don’t fail because of bad tech… 💥 They fail because leadership is stuck in the past. In this episode, we break down: ✅ What makes AI leadership modern ✅ Why your org chart might be your biggest blocker ✅ And how to shift from ‘AI as a tool’ to ‘…
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Inbox Revolution: How GenAI is Rewriting Email as We Know It
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Send us a text In this episode of AI That Works4Me, we tackle the tool we all love to hate — email. Generative AI is finally modernizing our inboxes, and we’re here to break down how to prompt it well, avoid common pitfalls like hallucinations, and use it to write faster, clearer, and smarter. We’ll share practical examples, time-saving hacks, and …
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Why teach kids to code when AI can do it for them?
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Send us a text Here’s why — and it’s five solid reasons: Critical Thinking Still Matters 🧠 Coding teaches logical reasoning, problem-solving, and ethical decision-making — things AI can’t do for us. Skills That Translate 🛠️ Learning to code builds the foundation for understanding AI systems, not just using them. Digital Agency 💡 If you want the nex…
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Redesigning Workflows for Autonomous Agents
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Send us a text ✅ Map your high-frequency processes ✅ Replace manual approvals with policy-driven checks ✅ Shift from serial handoffs to parallel execution ✅ Build robust observability & human-in-the-loop controls ✅ Deploy agents gradually—think “interns” No hype. No vaporware. Just actionable strategies to make AI agents plug-and-play in your organ…
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Zero to Production: Building AI Agents that Work
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Send us a text In this episode of AI That Works4Me, we break down Krish Tiwari’s definitive guide to AI agent development. From defining agent behavior to picking the right framework, containerizing for production, and guarding against misuse - this is your fast track to building scalable, reliable AI agents. 2025 ©️ Works4Me BV…
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AI Agents: The Next Cybersecurity Nightmare?
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Send us a text 🎙️ AI is transforming security—but not always for the better. In this week’s podcast, we unpack the risks behind AI-powered phishing, machine identities, deepfakes, and the rise of shadow AI. 🔐 Featuring insights from CyberArk’s Clarence Hinton via Computerworld, we explore why so many orgs are deploying AI… without the guardrails. 💡…
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How leading organizations are strategically navigating the AI revolution.
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Send us a text In this episode of “AI That Works4Me,” we dive into how organizations can strategically navigate the AI revolution. From the UK FCA’s AI sandbox with NVIDIA to Klarna’s evolving workforce model, we examine how regulation, innovation, and reskilling must go hand-in-hand. We also explore NVIDIA’s AI fraud detection infrastructure, the …
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Gen AI 2025: Power, Trust & the Rise of Everyday Agents
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Send us a text From power grids to gender gaps, and from smartphones to sentient assistants — generative AI is reshaping our world faster than ever. In this week’s episode, we break down Deloitte’s latest insights on the transformative impact of gen AI across sectors: ⚡ The energy dilemma: Gen AI’s hunger for power is pushing data centers — and our…
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AI as Your Companion, Not Your Replacement
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Send us a text AI as Your Companion, Not Your Replacement," challenges common assumptions about generative AI usage. While many anticipated AI primarily handling technical and creative tasks like coding or copywriting, recent studies, particularly one cited from Harvard Business Review, reveal a different trend. People are predominantly using AI fo…
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Send us a text As AI accelerates, we’re witnessing a pivotal moment in its relationship with society and the economy. In the UK, financial regulators are bridging innovation and oversight through a controlled “AI sandbox” — an experiment in combining speed with safety. Meanwhile, leaders like Klarna’s CEO warn of potential recession as white-collar…
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Orchestrating Chaos – The Power of End-to-End Process Automation
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Send us a text Orchestrating Chaos – The Power of End-to-End Process Automation In this episode of AI That Works4Me, we unravel one of the most urgent challenges facing digital enterprises today: how to move from disconnected tools to fully orchestrated processes that work together. You’ve likely invested in powerful automation tools - RPA bots, AI…
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