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Navigating Growth and Complexity with Daria Leshchenko at SupportYourApp

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Manage episode 484206751 series 1208191
Content provided by Gene Hammett, Gene Hammett is a Speaker, Executive Coach, Inc Columnist, and Host of "Gr. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gene Hammett, Gene Hammett is a Speaker, Executive Coach, Inc Columnist, and Host of "Gr or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, I engage with Daria Leshchenko, co-founder and CEO of Support Your App, to discuss the challenges and strategies of business growth in the customer service sector. Daria shares her journey, highlighting the struggles of early entrepreneurship and the pivotal moments that drove her company's expansion, particularly into the tech industry. We delve into the significance of diversification and establishing standard operating procedures to maintain stability amid unforeseen changes. Daria also discusses the integration of artificial intelligence within her company, emphasizing the importance of balancing AI efficiencies with human touch to enhance customer interactions. We explore leadership's role in fostering a culture of innovation and collaboration, as well as the initiatives that help her team stay agile and informed. Our conversation reveals the complexities of navigating a rapidly evolving landscape while remaining resilient and adaptable in the face of challenges.

  continue reading

1151 episodes

Artwork
iconShare
 
Manage episode 484206751 series 1208191
Content provided by Gene Hammett, Gene Hammett is a Speaker, Executive Coach, Inc Columnist, and Host of "Gr. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gene Hammett, Gene Hammett is a Speaker, Executive Coach, Inc Columnist, and Host of "Gr or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, I engage with Daria Leshchenko, co-founder and CEO of Support Your App, to discuss the challenges and strategies of business growth in the customer service sector. Daria shares her journey, highlighting the struggles of early entrepreneurship and the pivotal moments that drove her company's expansion, particularly into the tech industry. We delve into the significance of diversification and establishing standard operating procedures to maintain stability amid unforeseen changes. Daria also discusses the integration of artificial intelligence within her company, emphasizing the importance of balancing AI efficiencies with human touch to enhance customer interactions. We explore leadership's role in fostering a culture of innovation and collaboration, as well as the initiatives that help her team stay agile and informed. Our conversation reveals the complexities of navigating a rapidly evolving landscape while remaining resilient and adaptable in the face of challenges.

  continue reading

1151 episodes

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