Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Emmet Scott, Emmet Scott - CEO, and Growth Leader. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emmet Scott, Emmet Scott - CEO, and Growth Leader or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

250: What Happens When Your Front Desk Quits and No One Can Fill the Role in Your Dental Practice

49:00
 
Share
 

Manage episode 519331051 series 1569094
Content provided by Emmet Scott, Emmet Scott - CEO, and Growth Leader. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emmet Scott, Emmet Scott - CEO, and Growth Leader or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

If your best front desk team member quit tomorrow, how fast would your new patient numbers start to drop?

In this episode, host Emmet Scott sits down with Miles Beckett, CEO and Co Founder of Flossy, to unpack the real story of a high volume practice that lost over half its new patient flow when one team member walked out. Miles shares what happens when calls slip to voicemail, why booking rates collapse in seconds, and how practices using Fiona are adding 50 plus new patients a month by removing hidden friction and giving patients what they actually want. It is simple, uncomfortable, and exactly what growth minded owners need to hear.

🎁 Special Offer for Listeners

If you sign up for Flossy, your onboarding and set up fees are waived when you mention this podcast.

👇 Connect with Flossy

🌐 www.flossy.com

🔗 www.linkedin.com/company/flossy

👇 Connect with Miles Beckett

🐦 www.x.com/mbeckett

🔗 www.linkedin.com/in/miles-beckett

💡 Running your practice shouldn't feel like survival mode.

Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability.

👉 Subscribe Now: https://deodentalgroup.com/newsletter/

  continue reading

250 episodes

Artwork
iconShare
 
Manage episode 519331051 series 1569094
Content provided by Emmet Scott, Emmet Scott - CEO, and Growth Leader. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Emmet Scott, Emmet Scott - CEO, and Growth Leader or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

If your best front desk team member quit tomorrow, how fast would your new patient numbers start to drop?

In this episode, host Emmet Scott sits down with Miles Beckett, CEO and Co Founder of Flossy, to unpack the real story of a high volume practice that lost over half its new patient flow when one team member walked out. Miles shares what happens when calls slip to voicemail, why booking rates collapse in seconds, and how practices using Fiona are adding 50 plus new patients a month by removing hidden friction and giving patients what they actually want. It is simple, uncomfortable, and exactly what growth minded owners need to hear.

🎁 Special Offer for Listeners

If you sign up for Flossy, your onboarding and set up fees are waived when you mention this podcast.

👇 Connect with Flossy

🌐 www.flossy.com

🔗 www.linkedin.com/company/flossy

👇 Connect with Miles Beckett

🐦 www.x.com/mbeckett

🔗 www.linkedin.com/in/miles-beckett

💡 Running your practice shouldn't feel like survival mode.

Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability.

👉 Subscribe Now: https://deodentalgroup.com/newsletter/

  continue reading

250 episodes

Alle afleveringen

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play