Go offline with the Player FM app!
068: DOGE bites federal phone lines. Are Elon & Co. shutting down toll-free?
Manage episode 482289441 series 3533896
Damien and Nikola are back to discuss the impact of removing toll-free numbers for government services, focusing on the DOGE/Social Security Administration's briefly considered decision. They explore the potential operational and cost-saving implications of voice AI in government services, the challenges of optimizing such large systems, and the long-term strategies for digital transformation. The discussion also touches on the changing preferences of Generation Z towards voice communication and the importance of careful, well-planned implementation of automation in government operations.
Follow PolyAI on LinkedIn
Watch this and other episodes of the Deep Learning pod on YouTube
70 episodes
Manage episode 482289441 series 3533896
Damien and Nikola are back to discuss the impact of removing toll-free numbers for government services, focusing on the DOGE/Social Security Administration's briefly considered decision. They explore the potential operational and cost-saving implications of voice AI in government services, the challenges of optimizing such large systems, and the long-term strategies for digital transformation. The discussion also touches on the changing preferences of Generation Z towards voice communication and the importance of careful, well-planned implementation of automation in government operations.
Follow PolyAI on LinkedIn
Watch this and other episodes of the Deep Learning pod on YouTube
70 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.