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Live from Zurich, this episode of CX in the Wild explores how blockchain is transforming customer experience with Emilio Canessa, Head of Global Adoption at DFINITY. Emilio, a global blockchain leader, shares how decentralized technology is enhancing data privacy, identity management, and security, empowering users with greater control over personal information and opening new avenues for CX personalization.
We also explore innovative decentralized growth models that bring together regional customization and global scalability, and dive into the promising intersection of blockchain and AI. Emilio provides insights into how these technologies will redefine the future of customer experience. Join us for a thought-provoking discussion on the next evolution of CX.
Emilio Canessa on LinkedIn: linkedin.com/in/emiliocanessa
Learn more about Emilio's work at their website: https://dfinity.org/

DFINITY on Linkedin: https://www.linkedin.com/company/dfinity/

Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi