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How to Equip Your Customer Success Team for Revenue Conversations

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Manage episode 490333911 series 3598254
Content provided by CS RevSpeak. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CS RevSpeak or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, we’re getting honest about what really holds CS teams back from leading effective revenue conversations and what you, as a CS leader, can do to fix it.

You’ll learn:
✔ The core mindset shift your CSMs need before anything else
✔ Why hesitancy isn’t about discomfort with “selling”; it’s about blind spots
✔ How to build situational fluency through coaching and enablement
✔ And how to embed revenue enablement into your team’s daily rhythm, tools, and culture

If your team owns renewals or expansions or if you’re rolling out revenue responsibilities soon, this episode is your playbook.

___

CS Leaders: Ready to scale with clarity and impact?
Join the VIP Waitlist for Lead2Scale [L2S]: The CS Architecture Program. It’s my 12-week training, coaching, and hands-on implementation program to help you design a scalable, revenue-driving CS org.

VIP members get early access to limited spots and 50% off beta pricing.

🔗 Join the VIP waitlist here: https://csrevspeak.com/L2S-waitlist

Subscribe to CS RevSpeak!

If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing!

Connect with Us:

Until next time, keep driving success and speaking the language of revenue!

  continue reading

26 episodes

Artwork
iconShare
 
Manage episode 490333911 series 3598254
Content provided by CS RevSpeak. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CS RevSpeak or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, we’re getting honest about what really holds CS teams back from leading effective revenue conversations and what you, as a CS leader, can do to fix it.

You’ll learn:
✔ The core mindset shift your CSMs need before anything else
✔ Why hesitancy isn’t about discomfort with “selling”; it’s about blind spots
✔ How to build situational fluency through coaching and enablement
✔ And how to embed revenue enablement into your team’s daily rhythm, tools, and culture

If your team owns renewals or expansions or if you’re rolling out revenue responsibilities soon, this episode is your playbook.

___

CS Leaders: Ready to scale with clarity and impact?
Join the VIP Waitlist for Lead2Scale [L2S]: The CS Architecture Program. It’s my 12-week training, coaching, and hands-on implementation program to help you design a scalable, revenue-driving CS org.

VIP members get early access to limited spots and 50% off beta pricing.

🔗 Join the VIP waitlist here: https://csrevspeak.com/L2S-waitlist

Subscribe to CS RevSpeak!

If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing!

Connect with Us:

Until next time, keep driving success and speaking the language of revenue!

  continue reading

26 episodes

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