Best Quota For Customer Success Podcasts (2025)

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Transformational Growth in the Age of AI Through Emotional Intelligence with Oya Mustafa 26:08

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18m ago26:08

26:08

How can emotional intelligence and cultural sensitivity transform your B2B sales strategy in a world dominated by automation? Joining the podcast today is Oya Mustafa, the Chief Growth Officer at Not Normal Group. We get into a deep discussion about transformative power of emotional intelligence in B2B sales, discussing how human-centric approaches…

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The End of the Year mindset with John Boney 16:20

8d ago16:20

16:20

As the year winds down and Q4 ramps up, sales professionals face the pressure of closing strong. In this episode, Rachel sits down with John Boney to discuss how sellers can maintain focus, prioritize effectively, and execute with clarity and discipline during the final stretch of the year.Whether you're managing stretch deals, navigating procureme…

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Playbook Teardown: What Happens After a Red Account is Flagged? 18:38

9h ago18:38

18:38

An account turns red. The alert fires. Slack lights up. But then what? In this episode, we break down what top CS teams do after a red flag so risk doesn't spiral into churn. We cover: What a great “red account” playbook looks like Common failures (and how to avoid them) What good actually looks like at scale If your risk response is more improv th…

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The Secret Ingredients of Successful Brand Clarity with Ulli Appelbaum 30:35

9d ago30:35

30:35

Are you ready to discover the magic of combining scientific insights with emotional connections in brand strategy? Ulli Appelbaum, Founder & Chief Strategy Officer at First The Trousers Then The Shoes, joins us in this episode to explore the nuanced world of brand strategy. As he shares his wealth of experience in creating brand clarity and emotion…

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Owning Your Success 22:13

15d ago22:13

22:13

Enjoy this replay of a great episode with John Kaplan, who explains the importance of owning your success and shares tips on how to put yourself in a position to succeed as a sales rep. Plus, as promised, here is the definition of a floppy disk for our younger listeners: a thin plastic disk coated with magnetic material on which data for a computer…

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Transforming Conflict and Harnessing Curiosity for Better Deals with Andres Lares 25:54

3d ago25:54

25:54

What secrets do expert negotiators use to transform conflicts into win-win situations? Andres Lares, Managing Partner of the Shapiro Negotiations Institute, joins us to share his wealth of negotiation experience in this episode. We explore the transformative power of empathy and emotional intelligence in achieving successful outcomes, as Andres emp…

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Prepping Others for Your Sales Calls 10:54

22d ago10:54

10:54

Enjoy this replay of a great episode with John Kaplan. Preparing for your deal is critical. Preparing others for your sales call has equal impacts on your success. If you want someone to join you on a call (product engineer, manager, etc.), you have to be able to provide them with fluency about the deal and clarity on their role in the conversation…

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Real-World AI Use Cases for CS Leaders 22:11

10d ago22:11

22:11

AI is everywhere but how is it actually helping Customer Success teams right now? In this episode, I break down how CS leaders are using AI today to work smarter, not harder, from spotting risk early to personalizing at scale. You’ll walk away with real use cases, practical tips, and tools that can create impact without overwhelming your team or te…

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The Blueprint for Effective Business Development with Anna Stone 35:17

10d ago35:17

35:17

Are you curious about the strategies that can turn a simple proposal into a winning formula for sustainable agency growth? We're welcoming Anna Stone today, Head of Growth at True and a veteran in business development, to unravel the evolution of agency growth strategies from the days of cold calling to the modern era of video calls and personalize…

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Moving Up and Down in Organizations 14:41

29d ago14:41

14:41

Enjoy this replay of a great episode with John Kaplan. Discover the mantra you can use to successfully navigate opportunities that require you to move up and down in organizations. Hear John Kaplan’s tips for continually building a business case that maps the technical capabilities of your solution to the required capabilities for different decisio…

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The Power of Patience and Personalization with Brooke Pinkney 26:37

17d ago26:37

26:37

What if listening is the ultimate skill missing from your sales toolkit? Brooke Pinkney, Managing Director at Broadley Speaking, joins us today to challenge the pitfalls of short-term thinking in sales strategies and emphasize the importance of patience and long-term planning. Brooke also examines the misconception that quick-fix solutions can reso…

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Go High, Go Low – Adjusting Your Sales Conversation 14:41

1M ago14:41

14:41

Enjoy this replay of a great episode with John Kaplan. As a seller, you need to communicate effectively with people throughout an organization - both on the economic and technical levels. That means adjusting your sales conversation to what’s relevant to the individual in front of you. In this episode, John Kaplan shares insights that will allow yo…

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Should You Stay or Should You Go? Navigating Career Decisions in CS 12:10

1M ago12:10

12:10

In this episode, we’re tackling one of the toughest questions every CS leader faces: Should you stay… or should you go? You’ll learn: ✔ Why career decisions in CS feel so personal and why leaving can feel harder than it looks ✔ The key signs it may be time to move on (growth, impact, values, and energy) ✔ The reflection questions to ask yourself be…

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Harnessing Vulnerability and Rapport to Boost Sales Credibility with David Meade 34:14

24d ago34:14

34:14

What simple daily practices can dramatically boost your sales success and negotiation outcomes? We're getting deep into the power of mindset and authenticity in this week's episode. Joining me is the insightful David Meade, an expert in high-performing teams, who sheds light on how small, daily changes can significantly impact sales outcomes. We di…

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Why 52% of New Revenue Now Comes From Existing Customers | Ben O Mathuin 38:23

28d ago38:23

38:23

In this episode, Ben O’Mathuin shares how to transform Customer Success from a retention function into a strategic revenue engine. Learn how to align Sales and CS, coach CSMs for commercial impact, and drive predictable growth from existing accounts.By Ebsta

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Selling in a New Category 21:39

1M ago21:39

21:39

By Force Management

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Mastering AI for Business Growth: Strategy, Compliance, and Innovation with Sumeet Vermani 33:31

1M ago33:31

33:31

Are you prepared to tackle the challenges of AI governance and leverage its potential for innovation in digital marketing? In this episode we sit down with Sumeet Vermani, Founder & Chief Marketing Officer of SKV Consulting, to unlock the secrets of implementing AI in business. We explore the vital need for aligning AI strategies with broader busin…

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Building an Accountable Culture 15:45

2M ago15:45

15:45

Becoming elite as a sales organization demands a culture of accountability. A great sales planning process combined with a voracious qualification process builds an ecosystem of accountability across large-scale sales organizations. John Kaplan shares what these companies implement to foster a culture of accountability, detailing key steps for lead…

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Getting Hired in a Tough Market: A Playbook for CS Leaders 16:38

2M ago16:38

16:38

In this episode, we’re breaking down how to position yourself for your next CS leadership role especially in today’s competitive market. You’ll learn: ✔ How to clarify your unique leadership identity and value ✔ The positioning mistakes most CS leaders make (and how to fix them) ✔ What hiring managers are really looking for beyond the job descripti…

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Mastering USA Market Entry Through Strategic Vision and Leadership with Jennifer Quigley-Jones 29:13

1M ago29:13

29:13

How can a UK-based business successfully navigate the complexities of expanding into the competitive US market without losing its foothold at home? Today we're welcoming back Jennifer Quigley-Jones, the Founder and CEO of Digital Voices, as she talks about boldly expanding her UK-based business into the vibrant US market. She shares her strategic d…

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This VP Grew Revenue from $15M to $45M Using These Sales Strategies | Mikey Abts 40:27

2M ago40:27

40:27

Discover how Recast Software’s VP of Sales, Mikey Abts, is redefining sales-generated opportunities. In this episode of Revenue Insights, learn how to move beyond traditional BDR models with freemium strategies, AI-driven qualification, and relationship-focused selling to drive consistent revenue growth.[The Revenue Insights Podcast is sponsored by…

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Tips for Managing Your Time 15:01

2M ago15:01

15:01

In today’s episode, John Boney joins Rachel to share his best advice on time management as a sales rep. He highlights the importance of operating with a mindset of ownership over your territory, discusses the calendar management habits of elite sellers, explains how to balance current deals with pipeline generation, and urges reps to sell proactive…

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Strategic Partnerships and Success in the Third Sector with Jenny Kitchen 25:58

2M ago25:58

25:58

How can agencies build trust and articulate value to excel in complex third-sector negotiations? Jenny Kitchen, the CEO of Yoyo Design, is with us today to explore the transformative journey of a digital agency evolving into a leader in the third sector. She explains how Yoyo Design strategically partnered with technology like Umbraco and collabora…

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Why 75% of Sales Deals Fail (And How AI Can Fix It) | Vanessa Metcalf 44:29

2M ago44:29

44:29

Explore how Vanessa Metcalf, VP of Global Revenue Enablement at Showpad, joins host Guy Rubin on the Revenue Insights podcast to discuss leveraging data, AI, and strategic alignment to transform sales enablement, drive measurable revenue impact, and create sustainable behavioral change.[The Revenue Insights Podcast is sponsored by Mailtrap. Try Mai…

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Bridging technical and sales skills | Christian Hunter | Field Sales Unscripted | E166 35:45

2M ago35:45

35:45

In this conversation, Christian Hunter shares his journey from studying mechanical engineering to becoming a successful salesperson in the manufacturing industry. He discusses the significant changes in sales processes due to COVID-19, the importance of in-person meetings, and the lessons learned about customer relationships and handling rejection.…

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Action Steps When You Inherit Accounts 15:45

2M ago15:45

15:45

Enjoy this replay of a great episode with John Kaplan. One common scenario that all sellers are likely to face, especially when joining a new company, is inheriting others’ accounts. In some cases, you’ll follow someone who did a stellar job, and other times, you’ll have to pick up the pieces of someone not as successful. Both circumstances pose th…

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Mastering Mental Wellness in Customer Success Leadership 13:47

2M ago13:47

13:47

In this episode, we dive into the mental workload that comes with leading a Customer Success team and how to manage it effectively without burning out. You’ll learn: ✔ How the constant switching between tasks affects your mental clarity and performance ✔ The true cost of ignoring mental wellness in leadership ✔ Practical strategies for protecting y…

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Thriving in the B2B World Through Powerful Referral Expertise with Tom Poynter 31:27

2M ago31:27

31:27

What strategies can agencies implement to harness the power of referrals and retention for sustainable growth? Tom Poynter is a seasoned industry expert who has honed his skills at prestigious companies and is currently Managing Director at Keel. In this discussion, we get into the importance of niche specialization in the competitive landscape of …

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The Power of Customer Relationships in Sales | Anthony Williams | Field Sales Unscripted | E165 37:56

2M ago37:56

37:56

In this conversation, Anthony E. Williams shares his extensive career journey, highlighting his transition from a communications degree to becoming a self-taught electrical engineer. He emphasizes the importance of training, customer relationships, and the support of spouses in career growth. Anthony discusses his 'up or out' philosophy for career …

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Influencing Your Customers’ Solution Requirements 14:41

2M ago14:41

14:41

Enjoy this episode, which was originally aired in August 2022, with John Kaplan. Solution requirements are a critical component of every deal you sell. These are things that must be in place in order for a buyer to achieve their desired outcomes, and they exist with or without your solution. In today’s episode, John Kaplan explains the importance o…

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Charting a Purposeful Path in Business Development with Becky Hipkiss 31:25

2M ago31:25

31:25

Are you ready to discover how aligning purpose-driven initiatives with business goals can elevate your marketing campaigns? Becky Hipkiss, the New Business Director at We Are Futures, joins us today as she shares her journey from client services to becoming a standout figure in business development. She opens up about her unique experiences, includ…

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Self-reflection and Personal Growth are Essential for Overcoming Challenges | Kayla Childress | Field Sales Unscripted | E164 30:51

3M ago30:51

30:51

In this conversation, Kayla shares her extensive journey in the beauty industry, discussing her transition from entrepreneurship back to corporate life. She reflects on the rapid changes in the beauty sector, the challenges of contract manufacturing, and the importance of maintaining strong relationships in sales. Kayla emphasizes personal growth, …

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What to Do When You Lose 15:14

3M ago15:14

15:14

In this episode, John Kaplan joins Rachel to talk about bouncing back from losses as a seller. For reps, he sheds light on the key factors to reflect upon after losing, the importance of maintaining transparency with management in order to get appropriate feedback, the decisive benefits of early qualification, and applying the lessons learned from …

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The AI Sales Revolution: Why B-Players Won't Survive the Next 3 Years | Daryl Weldon 35:38

3M ago35:38

35:38

In this week's eisode of Revenue Insights, Adam Roberts sits down with Daryl Weldon, VP of Sales at Verisys, to discuss her journey from clinician to sales leader and the keys to building high-performing, trust-based teams in today’s AI-driven sales landscape.By Ebsta

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Skill, Will, or System? Diagnosing Underperformance in Customer Success 14:05

3M ago14:05

14:05

In this episode, we’re tackling one of the toughest challenges Customer Success leaders face: underperformance. When a team member isn’t meeting expectations, it can be hard to pinpoint the root cause. Is it a skill gap? A motivation issue? Or is the system itself setting them up for failure? You’ll learn: ✔ How to diagnose whether the issue is ski…

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Elevate Your Negotiation Game Using These 6 Principles with Saad a Saad 24:29

3M ago24:29

24:29

How can embracing friction in sales negotiations unlock more creative and effective deal-making strategies? Saad a Saad is a negotiation consultant with Corporate Visions and the author of In the Lead: Mastering Your Sales Negotiation. We explore the art of negotiation beyond mere price discussions in this episode, focusing on the nuances that diff…

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Building a Specialized Sales Force for Success | Brian McGee | Field Sales Unscripted | E163 32:05

3M ago32:05

32:05

In this conversation, Brian McGee shares his extensive experience in sales, particularly in the medical technology sector. He discusses the evolution of the healthcare industry, the complexities of selling in a multi-stakeholder environment, and the importance of specialized sales teams. Brian emphasizes the need for effective communication, tailor…

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Building Purposeful Pipeline 14:19

3M ago14:19

14:19

Today, John Kaplan joins Rachel to explore the many elements involved in building a healthy pipeline, and doing so in a purposeful manner. He talks about prioritizing strategy during pipeline generation as opposed to merely chasing a number, pinpointing an Ideal Customer Profile, articulating your value by tying technical requirements to business o…