This is Higgle: The B2B Sales Club Podcast, where we bring you actionable insights about sales RFPs, Sales Negotiations and difficult Procurement discussions. It's all about helping you win more deals, and hitting your sales quota. We talk to sales leaders, brand leaders and procurement leaders about lessons learnt on their journey to win more sales deals and get better negotiated outcomes. The podcast is hosted by Mike Lander, an ex procurement director and entrepreneur, talking to guests a ...
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Quota For Customer Success Podcasts
Welcome to CS RevSpeak, the podcast dedicated to Customer Success Leaders who are at the forefront of driving revenue growth. Hosted by Angeline, an experienced CS leader and founder of CS RevSpeak, this podcast is your go-to resource for actionable strategies, practical tips, and expert insights for confidently leading revenue-driven CS teams. Join us as we explore the evolving role of Customer Success in today’s business landscape, with a focus on commercial conversations, data-driven deci ...
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This is the podcast for leaders tired of guesswork. Get clear, actionable strategies to grow your revenue—and your reputation as the one who gets it done. summerpoletti.substack.com
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The Revenue Insights Podcast is your one stop shop to unlock a wealth of knowledge shared by the brightest minds in RevOps. Tune in for exclusive interviews on strategy, thought-leadership and industry secrets to take your understanding of RevOps and Revenue Intelligence to the next level.
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The Audible-Ready Sales Podcast is a weekly show featuring B2B sales leaders and revenue-driving executives, who share their best insights on how a focus on sales effectiveness can help companies increase revenue, improve sales margins and gain market share. It’s presented by Force Management, a leader in building company alignment and equipping sales teams with the ability to execute growth strategies at the point of sale.We’ll cover topics like: Sales Leadership, Sales Transformation, Sale ...
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Field Sales Unscripted is the podcast for field sales professionals and leaders who are done with surface-level advice and cookie cutter tactics. Whether you're carrying a quota or leading the team that does, this show is for you if you're • Tired of doing all the right things and still missing the mark • Watching your team struggle with mindset, motivation, or consistency • Craving real talk about what actually works in the field Hosted by Wesleyne Whittaker, a former international sales le ...
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What you do outside of your day job is what makes you unique, provides meaning and value, and makes you a better person. As presales professionals it is critical to your success to embrace all parts of your life, not just the things in your day job. Join Jack as he talks to industry leaders, influencers, and authors as they talk about their passions outside of work, and how that has made them better sellers and better people.
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Transformational Growth in the Age of AI Through Emotional Intelligence with Oya Mustafa
26:08
26:08
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26:08How can emotional intelligence and cultural sensitivity transform your B2B sales strategy in a world dominated by automation? Joining the podcast today is Oya Mustafa, the Chief Growth Officer at Not Normal Group. We get into a deep discussion about transformative power of emotional intelligence in B2B sales, discussing how human-centric approaches…
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The End of the Year mindset with John Boney
16:20
16:20
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16:20As the year winds down and Q4 ramps up, sales professionals face the pressure of closing strong. In this episode, Rachel sits down with John Boney to discuss how sellers can maintain focus, prioritize effectively, and execute with clarity and discipline during the final stretch of the year.Whether you're managing stretch deals, navigating procureme…
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Playbook Teardown: What Happens After a Red Account is Flagged?
18:38
18:38
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18:38An account turns red. The alert fires. Slack lights up. But then what? In this episode, we break down what top CS teams do after a red flag so risk doesn't spiral into churn. We cover: What a great “red account” playbook looks like Common failures (and how to avoid them) What good actually looks like at scale If your risk response is more improv th…
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The Secret Ingredients of Successful Brand Clarity with Ulli Appelbaum
30:35
30:35
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30:35Are you ready to discover the magic of combining scientific insights with emotional connections in brand strategy? Ulli Appelbaum, Founder & Chief Strategy Officer at First The Trousers Then The Shoes, joins us in this episode to explore the nuanced world of brand strategy. As he shares his wealth of experience in creating brand clarity and emotion…
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Enjoy this replay of a great episode with John Kaplan, who explains the importance of owning your success and shares tips on how to put yourself in a position to succeed as a sales rep. Plus, as promised, here is the definition of a floppy disk for our younger listeners: a thin plastic disk coated with magnetic material on which data for a computer…
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What Founders Get Wrong About Growth with Brian Montes of Radd LLC
38:47
38:47
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38:47Are you grinding through a growth stall hoping hustle will fix it?Think again. This week on Revenue Remix, I sat down with Brian Montes, CEO of RADD, a boutique fintech audit and compliance firm helping community banks scale with confidence. We get real about: * Founder fatigue vs. real growth bottlenecks * What it actually takes to go from founder…
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Transforming Conflict and Harnessing Curiosity for Better Deals with Andres Lares
25:54
25:54
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25:54What secrets do expert negotiators use to transform conflicts into win-win situations? Andres Lares, Managing Partner of the Shapiro Negotiations Institute, joins us to share his wealth of negotiation experience in this episode. We explore the transformative power of empathy and emotional intelligence in achieving successful outcomes, as Andres emp…
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Stuck? Do Something Different, It's That Simple. Featuring Andrew Lopez, CPP
48:49
48:49
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48:49From Payroll Chaos to Growth Catalyst: Andy Lopez on Building, Giving Back, and What’s Next Description:Andy Lopez turned a niche pain point — payroll tax cleanup — into a full-fledged firm serving top HCM providers. In this episode, we talk about the early napkin payroll days, what nearly stalled his growth, and why now was the right time to sell …
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Enjoy this replay of a great episode with John Kaplan. Preparing for your deal is critical. Preparing others for your sales call has equal impacts on your success. If you want someone to join you on a call (product engineer, manager, etc.), you have to be able to provide them with fluency about the deal and clarity on their role in the conversation…
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AI is everywhere but how is it actually helping Customer Success teams right now? In this episode, I break down how CS leaders are using AI today to work smarter, not harder, from spotting risk early to personalizing at scale. You’ll walk away with real use cases, practical tips, and tools that can create impact without overwhelming your team or te…
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The Blueprint for Effective Business Development with Anna Stone
35:17
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35:17Are you curious about the strategies that can turn a simple proposal into a winning formula for sustainable agency growth? We're welcoming Anna Stone today, Head of Growth at True and a veteran in business development, to unravel the evolution of agency growth strategies from the days of cold calling to the modern era of video calls and personalize…
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When Technical Founders Have to Learn to Sell, featuring Saumya Bhatnagar of involve.ai
42:39
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42:39What happens when a technical founder has to learn to sell? In this episode of Revenue Remix, Summer sits down with Saumya Bhatnagar — co-founder and CTO of Involve.ai — whose mission is to make AI actually useful for revenue teams. From running a hospital as a kid (seriously) to running a tech company through the chaos of scale, Saumya shares the …
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Enjoy this replay of a great episode with John Kaplan. Discover the mantra you can use to successfully navigate opportunities that require you to move up and down in organizations. Hear John Kaplan’s tips for continually building a business case that maps the technical capabilities of your solution to the required capabilities for different decisio…
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The Power of Patience and Personalization with Brooke Pinkney
26:37
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26:37What if listening is the ultimate skill missing from your sales toolkit? Brooke Pinkney, Managing Director at Broadley Speaking, joins us today to challenge the pitfalls of short-term thinking in sales strategies and emphasize the importance of patience and long-term planning. Brooke also examines the misconception that quick-fix solutions can reso…
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Your First 10 Hires Make or Break You featuring Brian Samson of Plugg Technologies
31:30
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31:30Struggling to build your team fast enough to meet revenue goals? You’re not alone — and you might be hiring wrong. This week on Revenue Remix, Summer sits down with Brian Samson — serial founder and nearshoring expert — to unpack how growth-stage companies sabotage their own hiring, why your first 10 employees shape more than culture, and what foun…
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Go High, Go Low – Adjusting Your Sales Conversation
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14:41Enjoy this replay of a great episode with John Kaplan. As a seller, you need to communicate effectively with people throughout an organization - both on the economic and technical levels. That means adjusting your sales conversation to what’s relevant to the individual in front of you. In this episode, John Kaplan shares insights that will allow yo…
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Should You Stay or Should You Go? Navigating Career Decisions in CS
12:10
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12:10In this episode, we’re tackling one of the toughest questions every CS leader faces: Should you stay… or should you go? You’ll learn: ✔ Why career decisions in CS feel so personal and why leaving can feel harder than it looks ✔ The key signs it may be time to move on (growth, impact, values, and energy) ✔ The reflection questions to ask yourself be…
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Harnessing Vulnerability and Rapport to Boost Sales Credibility with David Meade
34:14
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34:14What simple daily practices can dramatically boost your sales success and negotiation outcomes? We're getting deep into the power of mindset and authenticity in this week's episode. Joining me is the insightful David Meade, an expert in high-performing teams, who sheds light on how small, daily changes can significantly impact sales outcomes. We di…
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Why 52% of New Revenue Now Comes From Existing Customers | Ben O Mathuin
38:23
38:23
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38:23In this episode, Ben O’Mathuin shares how to transform Customer Success from a retention function into a strategic revenue engine. Learn how to align Sales and CS, coach CSMs for commercial impact, and drive predictable growth from existing accounts.By Ebsta
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By Force Management
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70% of Sales Teams Are Missing Quota (and How Smart Leaders Are Winning Anyway) a Panel Discussion
40:39
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40:39By Summer Poletti
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Mastering AI for Business Growth: Strategy, Compliance, and Innovation with Sumeet Vermani
33:31
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33:31Are you prepared to tackle the challenges of AI governance and leverage its potential for innovation in digital marketing? In this episode we sit down with Sumeet Vermani, Founder & Chief Marketing Officer of SKV Consulting, to unlock the secrets of implementing AI in business. We explore the vital need for aligning AI strategies with broader busin…
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Uncertainty is Here to Stay. How to Thrive (Not Survive), with David Lee of Do What Works
45:39
45:39
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45:39In this episode of Revenue Remix, Summer Poletti and Dave Lee discuss the persistent nature of market volatility and uncertainty, emphasizing that these conditions are not just temporary but a new norm. They explore the impact of tariffs, the importance of strategic planning, and how businesses can adapt to thrive in uncertain times. The conversati…
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Becoming elite as a sales organization demands a culture of accountability. A great sales planning process combined with a voracious qualification process builds an ecosystem of accountability across large-scale sales organizations. John Kaplan shares what these companies implement to foster a culture of accountability, detailing key steps for lead…
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Getting Hired in a Tough Market: A Playbook for CS Leaders
16:38
16:38
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16:38In this episode, we’re breaking down how to position yourself for your next CS leadership role especially in today’s competitive market. You’ll learn: ✔ How to clarify your unique leadership identity and value ✔ The positioning mistakes most CS leaders make (and how to fix them) ✔ What hiring managers are really looking for beyond the job descripti…
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Mastering USA Market Entry Through Strategic Vision and Leadership with Jennifer Quigley-Jones
29:13
29:13
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29:13How can a UK-based business successfully navigate the complexities of expanding into the competitive US market without losing its foothold at home? Today we're welcoming back Jennifer Quigley-Jones, the Founder and CEO of Digital Voices, as she talks about boldly expanding her UK-based business into the vibrant US market. She shares her strategic d…
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This VP Grew Revenue from $15M to $45M Using These Sales Strategies | Mikey Abts
40:27
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40:27Discover how Recast Software’s VP of Sales, Mikey Abts, is redefining sales-generated opportunities. In this episode of Revenue Insights, learn how to move beyond traditional BDR models with freemium strategies, AI-driven qualification, and relationship-focused selling to drive consistent revenue growth.[The Revenue Insights Podcast is sponsored by…
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In today’s episode, John Boney joins Rachel to share his best advice on time management as a sales rep. He highlights the importance of operating with a mindset of ownership over your territory, discusses the calendar management habits of elite sellers, explains how to balance current deals with pipeline generation, and urges reps to sell proactive…
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Strategic Partnerships and Success in the Third Sector with Jenny Kitchen
25:58
25:58
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25:58How can agencies build trust and articulate value to excel in complex third-sector negotiations? Jenny Kitchen, the CEO of Yoyo Design, is with us today to explore the transformative journey of a digital agency evolving into a leader in the third sector. She explains how Yoyo Design strategically partnered with technology like Umbraco and collabora…
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Why 75% of Sales Deals Fail (And How AI Can Fix It) | Vanessa Metcalf
44:29
44:29
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44:29Explore how Vanessa Metcalf, VP of Global Revenue Enablement at Showpad, joins host Guy Rubin on the Revenue Insights podcast to discuss leveraging data, AI, and strategic alignment to transform sales enablement, drive measurable revenue impact, and create sustainable behavioral change.[The Revenue Insights Podcast is sponsored by Mailtrap. Try Mai…
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Bridging technical and sales skills | Christian Hunter | Field Sales Unscripted | E166
35:45
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35:45In this conversation, Christian Hunter shares his journey from studying mechanical engineering to becoming a successful salesperson in the manufacturing industry. He discusses the significant changes in sales processes due to COVID-19, the importance of in-person meetings, and the lessons learned about customer relationships and handling rejection.…
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Making Customer Onboarding a Competitive Moat Featuring Serial Founder Rachel Lyubovitsky of Setuply
38:37
38:37
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38:37In this episode of Revenue Remix, Summer Poletti interviews Rachel Lubovitsky, a successful serial entrepreneur and founder of Setuply. They discuss Rachel's journey from a technical background in computer science to becoming a serial entrepreneur, the impact of AI on business, and the importance of client experience, particularly in onboarding. Ra…
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Enjoy this replay of a great episode with John Kaplan. One common scenario that all sellers are likely to face, especially when joining a new company, is inheriting others’ accounts. In some cases, you’ll follow someone who did a stellar job, and other times, you’ll have to pick up the pieces of someone not as successful. Both circumstances pose th…
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Mastering Mental Wellness in Customer Success Leadership
13:47
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13:47In this episode, we dive into the mental workload that comes with leading a Customer Success team and how to manage it effectively without burning out. You’ll learn: ✔ How the constant switching between tasks affects your mental clarity and performance ✔ The true cost of ignoring mental wellness in leadership ✔ Practical strategies for protecting y…
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Thriving in the B2B World Through Powerful Referral Expertise with Tom Poynter
31:27
31:27
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31:27What strategies can agencies implement to harness the power of referrals and retention for sustainable growth? Tom Poynter is a seasoned industry expert who has honed his skills at prestigious companies and is currently Managing Director at Keel. In this discussion, we get into the importance of niche specialization in the competitive landscape of …
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The Power of Customer Relationships in Sales | Anthony Williams | Field Sales Unscripted | E165
37:56
37:56
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37:56In this conversation, Anthony E. Williams shares his extensive career journey, highlighting his transition from a communications degree to becoming a self-taught electrical engineer. He emphasizes the importance of training, customer relationships, and the support of spouses in career growth. Anthony discusses his 'up or out' philosophy for career …
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Finding Freedom in Entrepreneurship with Christina Olsen: The Continuing Journey of an Exited Founder
48:30
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48:30In this episode of Revenue Remix, Summer Poletti interviews Christina Olsen, a visionary investor and transformational hypnotherapist. Christina shares her entrepreneurial journey, the importance of having an exit plan, and the emotional challenges faced after selling her company. She discusses the significance of understanding one's identity beyon…
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Influencing Your Customers’ Solution Requirements
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14:41Enjoy this episode, which was originally aired in August 2022, with John Kaplan. Solution requirements are a critical component of every deal you sell. These are things that must be in place in order for a buyer to achieve their desired outcomes, and they exist with or without your solution. In today’s episode, John Kaplan explains the importance o…
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Charting a Purposeful Path in Business Development with Becky Hipkiss
31:25
31:25
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31:25Are you ready to discover how aligning purpose-driven initiatives with business goals can elevate your marketing campaigns? Becky Hipkiss, the New Business Director at We Are Futures, joins us today as she shares her journey from client services to becoming a standout figure in business development. She opens up about her unique experiences, includ…
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The Intersection of AI and Sales: A Panel Discussion With Powerhouse Leaders
41:39
41:39
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41:39In this episode of Women X AI, the hosts and guests discuss the transformative impact of AI on sales processes and customer interactions. They explore how AI is reshaping the sales landscape, enhancing efficiency, and enabling sales professionals to focus on building relationships rather than manual tasks. The conversation also delves into the impo…
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