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How to Show Empathy in the Sales Process

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Content provided by Catherine Brown. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Catherine Brown or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Empathy. What does that word really mean?
I wonder how many times you’ve heard the word used and you’ve nodded along but not really grasped what it is or why it matters?
Today on Conversations with Good Humans, I’m talking with some of my friends who are fellow sales trainers about the topic of empathy in sales. This recording captures the best of the discussion from social audio, where we held a live discussion about how to demonstrate empathy while selling.
This podcast episode will help you better understand empathy as an emotional intelligence trait, which, for many, isn’t a very concrete idea.
Mentioned in this episode:
Liz Heiman on LinkedIn
Yoram Stone on LinkedIn
Vicki Gurney on LinkedIn
Liz Cortes on LinkedIn

  continue reading

32 episodes

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iconShare
 

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on October 31, 2025 01:30 (24d ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 340642719 series 3335160
Content provided by Catherine Brown. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Catherine Brown or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Empathy. What does that word really mean?
I wonder how many times you’ve heard the word used and you’ve nodded along but not really grasped what it is or why it matters?
Today on Conversations with Good Humans, I’m talking with some of my friends who are fellow sales trainers about the topic of empathy in sales. This recording captures the best of the discussion from social audio, where we held a live discussion about how to demonstrate empathy while selling.
This podcast episode will help you better understand empathy as an emotional intelligence trait, which, for many, isn’t a very concrete idea.
Mentioned in this episode:
Liz Heiman on LinkedIn
Yoram Stone on LinkedIn
Vicki Gurney on LinkedIn
Liz Cortes on LinkedIn

  continue reading

32 episodes

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