On this episode of Coffee Break with Jake, we dive into one of the most pressing issues for integrators and service providers: getting paid on time. Jake and several industry professionals tackle the tough realities of customer payment terms, from managing receivables with Fortune 50 companies to navigating the unpredictable world of production home builders.

You’ll hear practical strategies on setting boundaries, enforcing payment rules, and using automation and third-party tools to stay on top of AR. Whether you’re dealing with net-120 terms from a corporate giant or a homeowner who forgot to pay their $30 monitoring fee, this episode is packed with insight on protecting your cash flow without burning bridges.

✅ The importance of cash flow discipline for small businesses
✅ Net 90 and net 120 realities when working with large corporations
✅ How to negotiate better terms and say “no” with confidence
✅ Real-world policies: credit holds, two-strike rules, and early-billing tactics
✅ Lessons from working with home builders (and when to walk away)
✅ Outsourcing AR follow-up with tools like ARM and Cornerstone
✅ Leveraging alarm system lockouts and lien rights for serious enforcement

Coffee Break With Jake is recorded live every Friday at 11am ET. Join the conversation! Register to join us live at https://go.ssandsi.com/coffeebreak