Many candidates fail the ITIL Foundation exam not because they don’t know the content, but because they make avoidable mistakes under pressure. In this episode, we’ll highlight the most frequent errors and how you can sidestep them. These include misreading negatively worded questions, rushing through list-based questions without double-checking, and overthinking simple recall items. We’ll also talk about time management mistakes, such as spending too long on one question and running short at the end. Hearing these pitfalls ahead of time will keep them from becoming your downfall.

We’ll also discuss mindset errors, such as bringing in outside assumptions from your workplace instead of sticking to the ITIL definitions. Remember, the exam is testing ITIL’s framework, not your company’s processes. By internalizing these lessons, you’ll be able to approach the exam calmly and strategically, improving your chances of success. Think of this episode as your personal warning system — learn from others’ mistakes so you don’t have to repeat them. This episode was produced by BareMetalCyber.com.