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Service Management Podcasts

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Music and fashion impresario Scott Lipps, drummer for Courtney Love and owner of Lipps LA and One Management, sits down for intimate conversations with some of the biggest names in music and pop culture. From Anthony Kiedis, Randy Jackson, Courtney Love, G Eazy, and many more. Originally airing on Dash Radio, published here as a one-hour podcast. Stay tuned for exciting episodes ahead…
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Ask the CIO

Federal News Network | Hubbard Radio

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Federal News Network Executive Editor Jason Miller talks to federal chief information officers about the latest technology trends and issues facing their agencies.
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The Proposal Manager Podcast contains a wealth of information about all things related to the public sector bidding process. From the C-Suite to a GovCon newbie, this show has something for everyone. Each episode will discuss topics related to government business development, capture, and proposal management.
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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The Modern Facilities Management Podcast is your premier resource for insights, trends, and best practices in the ever-evolving world of Facilities Management. Hosted by Griffin Hamilton, this show features conversations with thought leaders, service providers, and tech innovators who are shaping the future of FM. From navigating new technologies like AI and IoT to optimizing operational efficiency and sustainability, we dive deep into the challenges and opportunities facing facility manager ...
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Corporate executives, entrepreneurs and authors discuss corporate finance strategies, growth tactics, leadership journeys and other management topics to drive value creation.
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CyberSound™

CyberSound Podcast by Vancord

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CyberSound™ is a podcast built by and for business owners and professionals. Tune in as our cybersecurity experts cover the latest news regarding IT security, the most recent and relevant threats organizations are facing today, and provide tips to keep your business safe.
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Industrial IoT Spotlight

Peter Rohde-Chen, Erik Walenza

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The Industrial IoT Spotlight Podcast shines a light on digital solutions that are impacting businesses today. Our mission is to feature the companies that are building the next generation of enterprise technologies, from architecture design to data management to business model innovation. Our hosts, Peter Rohde-Chen and Erik Walenza, are friends and entrepreneurs based in Shanghai, China. The Industrial IoT Spotlight is produced by Asia Growth Partners, a group of technology experts and busi ...
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Margin Maximizers

Resonance Media Agency

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Margin Maximizers brings big business smarts to Medium Enterprises. In each episode, Soonah and Karen reveal the secrets to increasing your business's profits through an operational approach. Hosted on Acast. See acast.com/privacy for more information.
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Fish of the Week!

U.S. Fish and Wildlife Service

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Fish enthusiasts Katrina Liebich and Guy Eroh journey across America on a quest to live with, live from, discover and enjoy ALL THE FISH: big and small, common and rare, beautiful and downright strange. Guests from all walks of life help dig into the latest science and bring their perspectives about fishing and how fish are woven into the fabric of communities and cultures. Listeners walk away from each episode with practical information about how to connect with and conserve our amazing, fi ...
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Why Invest?

W1M Wealth & Investment Management

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In this award winning podcast, a team of hosts from W1M are joined by a variety of guests to get under the bonnet of investment-related topics. From deep dives across the full spectrum of asset classes and regions, to broader themes of geopolitics, economics, and entrepreneurism, this podcast aims to demystify the worlds of finance, investment and beyond. Hosted on Acast. See acast.com/privacy for more information.
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AI That Works4Me explores how artificial intelligence is changing IT Service Management, Enterprise Service Delivery, and Digital Operations. Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
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The Security Circle

Yolanda Hamblen (Yoyo)

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An IFPOD production for IFPO the very first security podcast called Security Circle. IFPO is the International Foundation for Protection Officers, and is an international security membership body that supports front line security professionals with learning and development, mental Health and wellbeing initiatives.
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Advisor Success Series

Freedom Investment Management, Inc.

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Hosted by Freedom Investment Management, Inc., we bring you innovative ideas from investment experts and practice and business management leaders. Check back often to hear from fellow financial advisors talk about what is working for them; service providers describing best of breed technology, product and practice solutions; as well as, economists, portfolio managers, analysts and investment product specialists from all ends of the industry spectrum, from mega global managers to small but in ...
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Our Public Lands

Adam Bronstein

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A podcast about our beloved and treasured public lands where I interview subject matter experts and activists from across the country who are working to protect and advocate for our public lands and their wildlife, wilderness, and cultural values. ourpubliclandspodcast.substack.com
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The Easemakers Podcast

Kristin Twiford & Mohamed Elzomor, Easemakers

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Every estate manager has a story — and this is where you get to hear them. The Easemakers Podcast is made for people who are passionate about the art of private service. Tune in to learn from the best in the business, get tips and inspiration to fuel your career, and connect with people get it. The Easemakers Podcast is presented by Nines, household management software and services built to help discerning households and the people who support them live with ease.
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The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist

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The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed ho ...
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Morgans is Australia's largest national full-service retail stockbroking and wealth management network with more than 240,000 client accounts, 500 authorised representatives and 950 employees operating from offices across all states and territories in Australia.
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Welcome, everyone, to the The GovNavigators Show - a government focused show that won’t make you seasick. We hope to enlighten and enliven your week with news and insightful, entertaining guests all on the topic of government management. Check out more at www.govnavigators.com
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The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what’s next in logistics and supply chain delivered via podcasts, videos, and articles. Topics include: Transportation Topics Small package, Sma ...
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At Take Point Wealth Management, our mission is to simplify investing and give thoughtful, intelligent advice to people who want added financial peace. We do this by always striving to deliver the best possible investment counsel and the most exceptional personal service. Visit www.TakePointWealth.com to learn more.
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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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Insights into the world of professional services marketing, presented by Frank Lippert and Deirdre Gilmore. The professional services industry is an increasingly competitive one – your firm needs to stand out from the pack, so a marketing strategy can no longer be an afterthought.
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Top of the Morning

Mint - HT Smartcast

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Top of the Morning is a daily podcast hosted by Nelson John, in which we bring you all the action from the global markets and the business world to kick-start your day on a well-informed note. This is a Mint production, brought to you by HT Smartcast
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Path2Product's Mission is to bridge the gap in product management experience for aspiring product managers, so the Lessons In Product Management podcast is here to support that effort, as well as provide valuable insights to existing PMs and PM leaders.
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The goal of Omnicare’s Clinical Services Podcast Series is to touch on relevant topics that are common to the Post-Acute Care and Assisted Living setting. These educational podcasts are provided for informational and reference purposes only. They do not constitute medical, legal, or regulatory advice and are not a substitute for appropriate training and education and treatment by an appropriate medical provider.
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The In The Queue podcast is not intended to lecture you about metrics or how to communicate more effectively with leadership, but to help you connect more deeply with the people in your community and think about how our work is changing on a more critical level.
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Deer University

Dr. Bronson Strickland & Dr. Steve Demarais

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Deer University podcasts are all about deer biology and management. Drs. Bronson Strickland and Steve Demarais are both deer hunters, deer biologists, professors of wildlife management, and co-directors of the Mississippi State University Deer Lab. Steve and Bronson are so crazy about deer biology and management that they made it their career! Our goal is to explain how you can use deer research to improve your hunting and management experiences. Don’t take for granted what your buddy says o ...
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Welcome to Plugged In, the podcast where fleet transformation gets real. Powered by ZeroMission, we explore the fast-evolving world of low and no emission transport. From battery electric to hydrogen, biofuels to blended fleets, to the demands of ESG regulations. We dive into how organisations are navigating the shift to sustainable mobility. Each episode brings you insights from frontline fleet managers, tech experts, policy shapers, and innovators on how they’re planning, adapting, and suc ...
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Service Evolution

CGP Maintenance & Construction Services, Inc

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Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward succes ...
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The FYI - For Your Innovation Podcast offers an intellectual discussion on recent developments across disruptive innovation—driven by research, news, controversies, companies, and technological breakthroughs. Hosted by ARK Invest, ARK and guests provide a unique perspective on how to best understand disruptive innovation.
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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UNSCRIPTED

Future of Field Service

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The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted by Sarah Nicastro, who has more than 15 years’ tenure covering business transformation, technolo ...
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Welcome to The FED Weekly, the go-to podcast for current and retired U.S. federal employees who need to stay informed on the issues that matter most. In a rapidly changing political landscape, we deliver concise, weekly updates on the legislative, executive, and agency-level actions that have a direct impact on your professional life and financial future.
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🎙️ Episode Title: How Klaviyo is Redefining B2C CRM, Services, and AI with Grant Deken 🧑‍💼 Guest: Grant Deken – Head of Product, Klaviyo Services 📅 Episode Overview: In this episode of Lessons in Product Management, host John Fontenot sits down with Grant Deken, Head of Product at Klaviyo Services, to explore how Klaviyo is reimagining customer rel…
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בפרק חדש של הסדרה, יוני אירח את יעלי דרשביץ תמרי, Chief Product and Delivery Officer @ One Zero, כדי להבין ממקור ראשון איך מייצרים שירות לקוחות מוצלח בעידן ה-GenAI?דיברנו על:- מהם העקרונות לשילוב AI ליצירת שירות לקוחות אפקטיבי?- איך בונים אמון כשהלקוח מתכתב עם AI, במיוחד בתחום רגיש כל כך?- אילו מטריקות וכלים עוזרים לשפר את השירות בזמן אמת?- ואיך שי…
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Education is a system, and today, all systems are subject to reform efforts. Academy Fellow Michael Crow, President of Arizona State University, and Martha Bohrt, Interim Executive Director of the National Association of Schools of Public Administration and Policy (NASPAA), join host and Academy President & CEO James-Christian Blockwood to tackle a…
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As we talk to MSPs each week we find ourselves talking about several processes on a regular basis. Natalie and I took a little bit to come up with our top 5 processes that all Managed Service Providers should have in their business. We had a little bit of overlap so our top 5 processes each turned into a total of top 8 processes. Our top processes …
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Welcome to Top of the Morning by Mint.. I’m Nelson John and here are today’s top stories. India flexed its defence muscle by successfully test-firing the Agni-5 ballistic missile from Odisha’s Chandipur range. With a 5,000-km range, it can strike deep into Asia—including northern China—and even parts of Europe. Developed by DRDO, an upgraded 7,500-…
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After conversations with Cory Clark of SonicWall and Reddit’s MSP community, I lay out the facts and why poor practices—not firewalls—are usually the weak link. I also share my hands-on Ubiquiti deployments (cameras, gateways, doorbells), how Cable Finder through Telarus helped me sign two clients on the spot, and review the CoolPie 3-in-1 SSD Clon…
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Chris Titley sits down with Michael Skinner, Managing Director and Chief Investment Officer at Blackwattle Investment Partners. Blackwattle is a new-generation Australian fund manager, established in 2023, investing in high quality Australian and global equities. Based in Sydney, the firm's ethos centers on alignment, with all team members owning e…
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Technology stocks came under selling pressure for a second session to weigh on the benchmark US equity indices, while investors also digested the minutes from the Federal Reserve’s July monetary policy meeting - Dow edged +16-points or +0.04% higher. Travelers Companies Inc (up +2.02%) was the leading performer in the 30-stock index, while technolo…
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In this episode of the Brainstorm, Sam, Nick, and ARK Chief Futurist, Brett Winton, explore whether browsers are worth billions and the implications of launching L1 blockchains with stable coins. From the strategic importance of browsers in the AI arms race to the potential future of financial systems, this episode is packed with insights and debat…
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Send us a text Hardly a week passes without headlines about the latest breakthrough in Large Language Models (LLMs). They’re powerful, impressive, and everywhere, but when it comes to solving real-world business challenges, bigger isn’t always better. In this episode, Stephen Breen from ZeroMission explores why the real future of enterprise AI may …
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EVERY DRIVER NEEDS THIS: HERE What does it take to drive over 2.5 million safe miles and survive everything from tornadoes to Hurricane Katrina? Army veteran and ATS driver Bill Hodges shares his trucking journey, financial survival tips, and wild stories from the road. In this episode of Beyond the Road, Bill talks with Holli about: • Life as a sp…
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Text me! In this episode, I dive into the journey of building customer support teams and the importance of human connection in the age of AI with Mercer. Through personal stories and professional insights, we explore what makes support teams truly effective and how leaders can navigate the changing landscape of customer experience. If you're workin…
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The Army AMC has released a Sources Sought for Integrated Operations in High Performance Computing (HPC) covering scientific, engineering, analysis, and outreach support. Key Details •Type: Sources Sought •Value: $213 M •Awards: Up to 2 Get insights on this HPC opportunity in our latest podcast! Contact ProposalHelper at [email protected] to…
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Welcome back to the Advisor Success Series Podcast. After a brief hiatus, we are pleased to be joined by Jeremy Schwartz, CIO of WisdomTree Investments. In this episode, we cover the expanding scope of WisdomTree's knowledge offerings from positioning for key geopolitical themes to emerging trends in ETF product development such as return stacking …
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Send us a text “From the drop zone to the boardroom — Matt Hill reveals how hard landings and soldier grit forge stronger, smarter security leaders.” BIO Matt Hill is a former Parachute Regiment Officer, Farmer, Martial Artist, and teacher of Systema — the natural movement based Russian Martial art blending health and real work self defence skills.…
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Send us a text In this episode, we dive into a major shift in the UK’s EV charging landscape as Arnold Clark officially launches its ultra-rapid charging network to the public. With over 50 charging hubs already live, and 500 chargers planned across 100+ locations by year’s end, Arnold Clark Charge is more than just infrastructure. It’s a £30 milli…
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GSA FAS has issued a Sources Sought for the 2nd Generation IT (2GIT) BPA worth $5.5B Key Details •Type: Sources Sought •Awards: 70 •RFP Release: Dec 2025 Get the full breakdown and strategies on our latest podcast episode! Contact ProposalHelper at [email protected] to find similar opportunities and help you build a realistic and winning pip…
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The Army Contracting Command is seeking solutions for an Automated AI-Enabled Help Desk Assessment Event under a MA-IDIQ. Key Details •Type: Request for Solutions •Awards: One or more •Deadline: Sep 26, 2025, 11:59 PM EDT For insights on opportunities like this, listen to our latest podcast! Contact ProposalHelper at [email protected] to fin…
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Did you enjoy this episode? Share you aha moment with us! You can say all the “right” things in your marketing…but if your thoughts underneath are negative - like “clients always pay late” or “I’m not good enough”-that’s what your audience actually hears. In this episode, I’m breaking down how your hidden thoughts shape your marketing, attract the …
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In this episode of UNSCRIPTED, Sarah Nicastro speaks withPatrycja Sobera, SVP and GM of Digital Workplace Solutions at Unisys, about how organizations can differentiate through experience management. Discover how Unisys has transformed service delivery through their Experience Management Office, evolved from traditional SLAs to experience-focused m…
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Welcome to Top of the Morning by Mint.. I’m Nelson John and here are today’s top stories.Monorail Chaos in Mumbai It was a rescue straight out of a disaster drill. Heavy rain stalled two Mumbai monorails on Tuesday—one carrying 200 passengers, another with 582—leaving hundreds trapped mid-air for hours. The worst was at Mysore Colony, where rescuer…
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Major technology companies led declines on US equity markets overnight - Dow inched +10-points or +0.02% higher to 44,922.27, touching a fresh record intra-day high (45,207.39). Nvidia Corp (down -3.50%) and Boeing Co (-3.19%) both fell over >3%. Reuters reported that Nvidia could look to deliver samples of a new artificial intelligence (AI) chip, …
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In “Project 61: The Mission to Give Truckers a Longer, Healthier Life”, Joe Lynch and Jeremy Reymer, the Founder and CEO of Project 61, discuss the shocking statistic that the average life expectancy of a truck driver is just 61 years and the organization's mission to address this health crisis. About Jeremy Reymer Jeremy Reymer is a recognized lea…
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With over a decade of front-line experience, Mick Godwin has seen the real - and often brutal - truth behind business exits. As a Senior Business Broker at Benchmark Business Sales, Mick doesn’t sugarcoat it: most SME owners are sitting on a ticking time bomb of misplaced expectations when it comes to the value of their business. Known for his dire…
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Are you taking all the right steps to prevent medical emergencies, and to ensure you're prepared in the worst case scenario? In this episode of the Easemakers Podcast, Emergency Black Bag Founder & Medical Director Christopher Sidford shares what every private service professional should know about medical emergencies, from what to have on-hand at …
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Send us a text In this episode of Navigating the Customer Experience, we are joined John McCahan who is a Customer Experience and Service Executive Leader who has transformed CX across industries including automotive, banking, logistics, manufacturing, retail, and most recently at FTD, where he led its post-bankruptcy customer experience transforma…
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In Episode 48 of Think Like a Pancreas—The Podcast, host Dr. Paula Diab is joined by fellow clinician, Kristi Paguio. They draw powerful parallels between long-distance running—specifically the iconic Comrades Marathon—and the journey of managing diabetes. The conversation highlights the invisible challenges faced daily by people with diabetes, the…
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Wade Foster, co-founder and CEO of Zapier, joins Henrik and Jeremy to talk about how AI is changing the company from the inside out. He shares the moment Zapier declared a “code red” on AI and the steps they took to turn urgency into action — encouraging more experiments, removing tolerance for inaction, and celebrating wins along the way. Wade dis…
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"Technology always changes things, but AI is changing everything faster than ever before." Notable Moments [01:53] Technology has always changed the workplace. [03:52] Why job loss through automation is inevitable. [05:39] Examples of AI’s impact in healthcare. [06:40] Concerns about unemployment, unrest, and societal impact. [08:23] The risk of co…
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Welcome to Top of the Morning by Mint.. I’m Nelson John and here are today’s top stories. Trump Pushes Biggest Ukraine Breakthrough Yet After nearly four years of war, Washington may have delivered the most concrete peace opening so far. On Monday, President Donald Trump hosted Ukrainian leader Volodymyr Zelensky and seven top European leaders to d…
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US equity markets opened the week little changed - Dow slipped -34-points or -0.08%. UnitedHealth Group Inc (up +1.47% after jumping +11.98% last Friday (15 August)) was the leading Dow component for a second session running after filings with the Securities and Exchange Commission (SEC) released late last week recorded that Berkshire Hathaway Inc …
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In this conversation, Tommy Mello interviews Dave Yoho, a pioneer in the home improvement industry, discussing the keys to sales success, the importance of understanding human behavior, and effective communication techniques. They explore how to build a winning team, the role of personality in sales, and the necessity of adapting sales techniques t…
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Get to know the lunkers of the lake that also need free-flowing rivers...Lake Sturgeon! This episode takes Katrina and Guy to Michigan where they talk with guest Ed Baker from the Michigan Department of Natural Resources. Delve into the history of Lake Sturgeon in Michigan, learn what makes this fish so very cool, and explore what's being done to h…
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This week on the GovNavigators Show, Adam and Robert sit down with George Guszcza, President and CEO of the National Institute of Building Sciences, along with Tom Scott and Paul Firth of Alvarez & Marsal, for a timely discussion on modernizing federal real estate. From shifting work patterns and aging infrastructure to public-private partnerships,…
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In this episode, we spoke with Sahitya Senapathy, Founder and CEO of Endeavor, about how generative AI and agentic platforms are redefining the future of manufacturing. Sahitya shared his journey from coding for FEMA to founding Endeavor from his college dorm room. We explored how Endeavor is using AI labor to tackle the chronic inefficiencies in b…
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What do procurement specialists really do? How does the practice fit into the function of modern government operations? Academy Fellow David Gragan, former Chief Strategic Operations Officer at the National Association of State Procurement Officials (NASPO), and Angela Shell, Chief Procurement Officer of the California Department of General Service…
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Send us a text McKinsey’s Latest on Agentic AI McKinsey’s report “Seizing the agentic AI advantage” tackles the gen AI paradox: broad adoption, but limited business impact so far. Key insight: The next breakthrough lies in AI agents — proactive, goal-driven virtual collaborators that automate complex business processes. To succeed, organizations mu…
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With Congress adjourning for the August recess, a government shutdown looms as key budget bills remain unresolved. Divided proposals over federal spending heighten uncertainty, threatening paychecks and agency services. Major union battles escalate, including terminations of collective bargaining agreements at the VA and EPA, while unions mobilize …
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Welcome to Top of the Morning by Mint.. I’m Nelson John and here are today’s top stories. Putin’s ‘Jelly Legs’ Steal Spotlight Forget the Alaska handshake—what went viral after Trump and Putin’s summit was the Russian president’s shaky stance. Kremlin footage showed Putin’s knee twitching and toes lifting as he chatted with Trump, sparking a flood …
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US equity markets mixed to close out a strong week as Wall Street tempered its rate-cut hopes following the latest inflation and retail sales data - Dow added +35-points or +0.08% to 44,946.12, logging its first record intra-day high (45,203.52) since December in the opening minutes of last Friday’s (15 August) session. UnitedHealth Group Inc jumpe…
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Send us a text Southern California is leading the charge in clean commercial transportation, and right now, the funding landscape is more promising than ever. In this episode, Cian Kavanagh of ZeroMission breaks down the wave of incentives set to deliver over $650 million to fleets ready to embrace near-zero and zero-emission technologies. From HVI…
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In this episode, I sit down with Brock Evans, a legend in the conservation movement. Brock is now 88 years old and lives in La Grande, Oregon with his wife Linda. He discusses his decades-long journey of conservation efforts ranging from protecting the North Cascades National Park, to the Hells Canyon and the French Pete drainage in Oregon. He reco…
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In this special 40th Anniversary episode of the Service Evolution podcast, Jim Robinson takes listeners on a heartfelt journey through his entrepreneurial story and the founding of CGP. Starting from humble beginnings, Jim recounts how as a child, necessity drove him to learn hands-on repair skills that ultimately shaped his destiny. By the age of …
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In “The Dark Funnel Demystified: Unlocking Hidden Sales”, Joe Lynch and Jennie Malafarina, the CEO of Virago Marketing, discuss how businesses can drive measurable revenue growth by understanding and leveraging the invisible customer journey. About Jennie Malafarina Jennie Malafarina is the CEO of Virago Marketing, a Cleveland-based agency helping …
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Just about seven months into the Trump administration and federal chief information officers are waiting for more explicit policy direction. The Office of Management and Budget has teased a little of their priorities, but a lot remains unknown. At a recent panel of former federal CIOs sponsored by AFFIRM, several weighed in on what they are looking…
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