Managing Contact Centers Takes Credibility: Hear how to build it best

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A place For Professionals Who Want to Be Seen as Credible The keys to success and happiness in the global village are credibility and relationships. Since technology has enabled us to connect with more people, how we live and do business can easily be seen. Thus, presenting ourselves as credibly as we can allows others to want to get to know, like, and trust us. Credibility Nation is The go-to community to learn/grow your credibility with the "right" people on a similar journey. Imagine coming to a place where you can immediately know, like, and trust those around you. Where you can be safe in an environment where others want to support you. This is Credibility Nation. All those in Credibility Nation live by the following pledge: "I pledge to live credibly every day without hate in my life. I strive to be a good human and make this a better planet for myself, my family, and for other people’s families in this generation and the next." A big part of credibility is clarity. How do you answer the question when someone asks, “What do you do?” Does it take you five or ten minutes to answer? In a world where we're inundated with content, somebody who takes ten or twenty minutes to answer this simple question may not be considered someone who is likeable or trustworthy. If this is you, you need CredClarity. Video Link: Why You Matter as a Customer Service Professional https://youtu.be/CBOALI_98uc

172 episodes

#Business #Contact Center #Call Center Agent #Certification #BenchmarkPortal #Center